iTunes Connect is a suite of web-based tools created for developers to submit and manage their apps for sale via the App Store.

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17
votes
3answers
5k views

How to report App Store rule violations?

Is there a link or somewhere to report App Store rule violations? Specifically, when an app is using push notifications to send you advertisements/promotions, despite this being explicitly against ...
15
votes
2answers
16k views

How long does the new Testflight Beta review process usually take? [closed]

iOS app reviews generally take around a week or so. Since Apple now requires that new TestFlight beta apps go through the beta review process as well before we can send it to external testers, I have ...
9
votes
1answer
329 views

What happens if I upload an incomplete app on the App Store?

I am in the process of creating an iPhone app. Someone, very recently, stole all my app files and I'm afraid if that person will submit my app before I do. Can I upload my app, without the major ...
8
votes
2answers
690 views

Making app for iPhone

Is it possible to develop an app only for me and my friends? Just make the app and upload it directly to my iPhone.
8
votes
1answer
9k views

See iAd Revenue in the new iTunes Connect layout?

I'd like to know how I can see my iAd revenue in the "new" iTC layout? Two days ago there was a link in iTC (I think the label even said iAd revenue or stats), but now all I have is the new iAd ...
7
votes
2answers
12k views

Expedite iOS app review to less than 24 hours

Is it possible to get the app reviewed within a day or few hours? I know there is an expedited app review process if the app is time sensitive then Apple will review the app very quickly, but that ...
7
votes
1answer
2k views

In-App Purchases - How can I know who did the charge-back?

App purchases and in-app purchases can be cancelled with charge-back if you send a message to iTunes Store Support within a time frame of a few days and provide them a good reason. I'd like to know ...
7
votes
5answers
4k views

What is the Master Agreement when trying to transfer an iOS app?

I'm trying to transfer an app to another developer, but when I click transfer the only criteria which is not checked is Master Agreement: Where is this Master Agreement, and how can I fix this?
6
votes
4answers
9k views

How do I find out what my Apple vendor ID is?

I'm doing some Apple iTunes Connect reporting via the Autoingest tool. It requires that I not only specify login account info, but also a "vendorid". I have no clue what our vendor ID might be. ...
6
votes
3answers
4k views

Archive submission failed: ITMS-4238 “Redundant binary upload”

When attempting to submit an app from Xcode 6 Organizer to iTunes Connect, I receive the following error: ERROR ITMS-4238 "Redundant binary upload. There already exists a binary upload with build ...
5
votes
1answer
2k views

Is my private key available in the Time Machine backups? Where can I find it?

I've used Time Machine on my Mac to perform backups of my Lion install. My SSD failed and I installed Mountain Lion on my machine. Now, I want to recover my private key from my backup so I can ...
5
votes
2answers
4k views

Switching Organizations in Apple Developer Center

I have my own iOS Developer account and recently I got invited to join a team. I accepted, but now I can't switch back to my personal account to develop apps for myself. Every time I log in it has the ...
5
votes
1answer
223 views

Can the name under the Bank Account be different from Account holder?

My sister made an iTunes Connect account and signed up for the developer program (she is over 21). I am the developer of the account; i'm just not exactly 18 yet (will be in a couple months). In ...
4
votes
3answers
1k views

Is Mac deployment controlled like the Apple iOS Developer Program does?

I am beginner Apple developer. I want to develop Mac and iOS software, but not for sale. Only for personal use. As I see to deploy my iOS program to my iPhone and my iPad I need to get iOS ...
4
votes
2answers
579 views

Is using the Sprite Kit default spaceship image in my app a copyright infringement?

I am developing a game using sprite kit. When we create a new Spritekit project, by default a spaceship image is present in it. I can delete the icon and make my own but I really like that icon for ...
4
votes
2answers
1k views

“The app isn't available, Try again.” on TestFlight

I'm trying to set up Internal Testing for my iOS app. I've submitted the build to the app store, and it is awaiting review happily. I have a group of Technical users in iTunes Connect with Internal ...
4
votes
1answer
4k views

Is it a way to remove App from iTunes Connect?

Accidentally I used wrong naming convention for my Bundle ID in my App, and I want to delete that App from iTunes Connect, is it somehow possible? I already removed from developer.apple.com > ...
4
votes
2answers
240 views

Get notified on new App Reviews?

Does anyone know of a solution (app or site) that will automatically notify me anytime I get a review on one of my iOS apps?
4
votes
1answer
4k views

How to make a test user without a credit card?

I'd like to create a test user in iTunes Connect, so I can test in-app purchases. However, iTunes forces me to enter credit card information. Considering this is a test user, for a sandbox ...
4
votes
1answer
88 views

Can you set own prices when selling music on iTunes?

Can you set your own track/album prices when selling music on iTunes? I was able to find answers on several forums (not on Apple's website/KBs), but they were contradictory (some say that it's $0.99 ...
4
votes
1answer
6k views

Why does Xcode always have trouble submitting archives to iTunes? [closed]

Some Background Xcode not submitting to iTunes flawlessly has ALWAYS plagued me! I just don't understand what's going on, ever! I know what I am doing, I have quite a few apps in the iTunes App ...
4
votes
1answer
856 views

iOS Developer Contracts Missing

After watching the WWDC 13' announcement of iOS 7 I wanted to download and install the beta release of the new OS using my paid developer account. I logged on to iTunesConnect and was greeted with a ...
4
votes
1answer
501 views

How do I resubmit a podcast to iTunes after Apple has rejected it once?

Apple rejected my initial podcast submission but their rejection wasn't particularly informative. The email I got from iTunes is the following Dear podcast owner, The following podcast has ...
4
votes
1answer
2k views

When do iTunes Connect Stats update?

I've read in quite a few places that sales trend reports update anywhere between 3AM - 5AM Cupertino time once a day. But what about other stats? When do app ratings update? When do customer ...
3
votes
2answers
5k views

After renewing IOS developer membership, my apps are “pending contract”

I did the following - renewed my company IOS developer program membership, as it was expiring soon - changed agent contact details, as the previous agent had left the company. What happened: - Apple ...
3
votes
3answers
3k views

My Developer Account cannot be activated because I used a relative's credit card

So now I have an "identity cannot be verified" message whenever I activate it from the activation code Apple gave me via email. Is there anything I can do about this or is my $99 "doomed"?
3
votes
2answers
751 views

iOS App Preview videos - are all 3 iPhone resolutions required

I've just completed an App Preview video for my forthcoming universal iOS app. I did it by capturing an iPhone 6 using QuickTime then editing in iMovie. If I only submit my iPhone 6 App Preview ...
3
votes
1answer
154 views

How to react on Appstore rejection of screenshots?

Today my app's metadata was rejected by Apple. Reason - "8.1 - Apps must comply with all terms and conditions explained in the Guidelines for Using Apple Trademarks and Copyrights and the Apple ...
3
votes
1answer
1k views

Want to upgrade Individual Account to Company Account

I have an Individual developer account of $99 and now I want upgrade my accout to Company Account. What is the process of upgrading? I have some running apps on app store with my individual acount. ...
3
votes
2answers
2k views

What is the difference between iOS Developer Program and iOS Developer Enterprise Program?

Can I, as a single person, sell my apps with the normal iOS Developer Program ? What is the difference between these two ? I have the link here, I just don't understand what really differs between ...
3
votes
1answer
988 views

What is the iOS developer payment schedule?

I'm planning to release an iPhone app next week. I have read that Apple pays out 45 days after the end of month (if threshold is reached). My developer account is linked to an address in India if that ...
3
votes
1answer
729 views

How can I publish apps under my own name if I'm under 18? [duplicate]

In order to sign up for a developer account, I'll need my parents credit card. However, after going through the signup process, my Dad's name shows up because he is the credit card holder. How can I ...
3
votes
4answers
5k views

Apple’s enterprise distribution and management for iOS apps

Is there an easy way to distribute same iOS (iPad, iPhone) app to multiple enterprise clients? We develop custom “Enterprise apps” that can be utilized by various clients. These apps get linked ...
3
votes
1answer
4k views

How to activate iAd Network in iTunes Connect?

I want to activate iAd Network in iTunes Connect but with no success, iAd network is still in "Contracts In Process". I've entered contact informations, Bank Info is alreday entered for paid apps and ...
2
votes
4answers
4k views

Is there a standard delay for consumer ratings of apps on the App Store?

I have an app that's been out for a couple of weeks. Its not exactly selling like hot cakes yet, but I'm pretty sure I've gotten a rating or a review by now. But nothing shows when viewing either in ...
2
votes
2answers
4k views

Why is the Amazon iOS App allowed by Apple?

Today a customer asked me how it comes that there is an iOS app for purchasing from Amazon while this seems to violate Apple's App Store review purchasing guidelines (Apple Developer login needed). I ...
2
votes
3answers
1k views

The AppStore is temporarily unavailable. Please try again

This is very frustrating. We are not able to download apps from App Store, as we keep getting error message "The AppStore is temporarrily unavailable. Please try again". I falied also to login to App ...
2
votes
1answer
327 views

Does anyone know when Swift apps can be submitted to the app store?

Similarly, does anyone know when apps built using Xcode 6 can be submitted to the App store?
2
votes
1answer
649 views

When do I need to create Apple Developer Account?

Say I want to start working on some app X which I want to submit to App Store. Is it necessary to have a developer account, before I can start working on this app?
2
votes
2answers
1k views

What is the maximum time for delivering app binary to app-store?

I had put all of my app information into itunes connect and I got an email saying it is ready for upload. Please upload app binary. But, at the last time our client asks to change the designs of the ...
2
votes
3answers
233 views

Does apple review apps during the holiday break?

I had assumed they wouldn't be reviewing apps during this Dec 22-29 break (ARGH!) but on appreviewtimes.com there have been several postings both today and yesterday. Does anyone know if they still ...
2
votes
1answer
188 views

Can I create an iTunes U course indepedent of an educational institution?

I would like to create a course to share on the public iTunes U Catalog, however I do not want the course to be associated with an educational institution. Rather, I just want the course to be ...
2
votes
1answer
792 views

Is Apple ID the publisher name for apps or books created with iBooks Author?

I'm about to sign into the Mac Apps store for the first time. I have an Apple ID -- my Apple ID is my email address. When I publish something in the Apps store, for Mac or for iPad or for iPhone, ...
2
votes
1answer
387 views

Bundle ID does not appear in iTunes Connect

created App ID - DONE created development provision profile - DONE when creating App in iTunes Connect I would hope to select appropriate Bundle ID, but that is not listed
2
votes
1answer
990 views

Free iOS app in Pending Contract

I recently renewed my iOS developer membership and noticed that my free app, which has been available in the store for a year, is now in Pending Contract status. There is no information whatsoever of ...
2
votes
1answer
47 views

Is it possible to see a who has purchased an app in the iTunes Connect financial report?

Our company requires to book every sale we make in our SAP system against a customer name. So when we publish the apps under our developer license, we will need the information of each customer who ...
2
votes
1answer
329 views

How does Apple count app downloads?

If a user downloads a game but then deletes it, does it still count as a download? Will if affect the ranking of your app?
2
votes
1answer
502 views

App submission response: “Post-dated Code Signature”

I uploaded my app yesterday. Its status turned to "Waiting for Review" from "Upload Received" today, but I have also received this e-mail: Dear developer, We have discovered one or more ...
2
votes
1answer
709 views

Where do I go for help when purchasing an iOS developer program and the payment is refused?

I am trying to buy paid membership for one year to the iOS developer program, but I could not complete the activation step. I have a gold visa credit card and I tried to use it to buy the program. ...
2
votes
1answer
246 views

What part of Apple's review process might lead to them reject apps with not-complete features?

Will Apple decline an app from the App Store if a test feature is in place? I've looked over the generic App review guidelines but don't know how or where the line is drawn. For an example specific ...