iTunes Connect is a suite of web-based tools created for developers to submit and manage their apps for sale via the App Store.

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4
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1answer
949 views

How do I resubmit a podcast to iTunes after Apple has rejected it once?

Apple rejected my initial podcast submission but their rejection wasn't particularly informative. The email I got from iTunes is the following Dear podcast owner, The following podcast has ...
3
votes
1answer
909 views

Cannot reject a binary on the new iTunesConnect UI

We submitted our binary, but discovered that there was an error. I uploaded a new binary from XCode6 and it shows up in the Prerelease Tab of iTunesConnect. It has a higher build number (#706) as ...
2
votes
1answer
138 views

Does “Expired” certificate gets removed from the Apple's Developer Portal automatically?

Does "Expired" certificate gets removed from the Apple's Developer Portal automatically? I had a certificate for Development and Distribution on Apple's Developer Portal, but it expired, and now I can ...
2
votes
1answer
199 views

What constitutes “significant changes” when releasing a new TestFlight build that has passed beta review?

Is there any documentation or first hand experiences as to what constitutes significant changes to an app when submitting a new TestFlight build that has already passed beta review? Apple asks: "...
2
votes
1answer
591 views

Why does iTunesConnect ask for export compliance for every iOS app submission?

Although I like the new iTunes Connect interface, there's a massive let down on my app: it will ask for my encryption compliance form each time I submit a new binary. In the "old" iTunes Connect ...
2
votes
1answer
4k views

Can't log in to Apple Developer to enroll

Today I opened new Apple account for enrolling Apple Developer Program for iOS as an individual developer. I followed these steps Verify mail Go Developer menu Click to join iOS program Enroll now ...
1
vote
1answer
137 views

itunes connect tax form outside US

I'm trying to setup my tax information on itunes connect as a New Zealand citizen. I imagine I should leave fields 5,6,7 and 8 blank as I do not have business, employee, benefits or TAX number in ...
1
vote
1answer
27 views

Multiple apps from a developer account

We have a developer account and a published app on the ios app store. We are now launching another ios app. Since both the apps are entirely different in functionalities, should we use the same ...
1
vote
1answer
116 views

Why is iAd Workbench completely broken?

Since the release of iOS 9, I can't view my ad revenue. Every time I try to pull up iAd Workbench, I get this message: It looks like a Java error. It happens on my phone as well. Safari on a Mac....
1
vote
1answer
178 views

Claiming an app title for your iTunes Connects account

I'm setting up my iTunes Connect account and chose an app title etc. Since I haven't released/published the app to iOS yet, can someone else set up an iTunes Connect app with the same app title and ...
1
vote
1answer
43 views

Renew Apple Developer Program with different email address

I am thinking to renew Apple Developer Program with a different Apple ID. Reason: There is a big mess in my iTunesConnect dashboard. I have started a lot of app, but not yet approved, and I do not ...
3
votes
0answers
194 views

Why do crash reports only show up to iOS 8.2?

There's nothing newer than iOS 8.2 shown on here although newer OSes have been released. How do I view crash reports of iOS 8.3-iOS 9?
3
votes
0answers
58 views

Tool for Checking App review Status

Is there any app or tool for checking app review status of App Store. I develop iOS apps for different clients and different iTunes accounts, so every time I have to login every iTunes account for ...
3
votes
0answers
543 views

How to open Resolution Center for an app version rejection after the app is approved?

Something very strange happened to me. My company application was rejected in first place because App Review Team reported that it crashed in iPad Air 2. We bought a new iPad Air 2 and I faced no ...
1
vote
0answers
47 views

Can't generate promo codes

My app has just passed the review process and now its status is "Pending Developer Release" My problem is that in the promo code section, the button to generate codes is grayed out, I can't click on ...
1
vote
0answers
26 views

Using Explicit App ID For Initial Release

Will soon upload my App for review on AppStore. However I am not using any App Services so I could use a Wildcard App ID. But for future releases/patches I know I want to add Game Center Service so I ...
1
vote
0answers
127 views

How soon Apple crash report appears in iTunes Connect?

I've read a bunch of articles on Apple crash reporting tool. When users allow sharing their Usage & Diagnostics data with developers, user related logs and crash info will be sent to an Apple ...
1
vote
0answers
31 views

Restore App Version Rejected by developer

Can I restore an iOS app version after Apple reviewed and confirmed my version after I accidentally rejected it? it was set to manual release (not auto nor scheduled) Built is still showing but it ...
1
vote
0answers
115 views

TestFlight user received invitation, but no apps available from within TestFlight app

I sent a bunch of invitations for users to join the TestFlight beta for my app. For the most part, it's worked fine, and many people are using it successfully. But one user, who received the ...
1
vote
0answers
17 views

“Calculate” button on iTunesConnect non functional

I am trying to create an iAd campaign, and after entering my budget, daily spend goal,CPC bid, and CPA goal, the "calculate" button is doing nothing. I want to see my estimated taps and impressions.
1
vote
0answers
80 views

Am I going to have a problem with a newsstand app which contains both free and paid subscription model?

We have a printed magazine and we're going to publish a newsstand app for it. And we have a case which I'm not sure Apple allow us to do. Here it is: User buys a printed issue with promocode in it ...
1
vote
0answers
73 views

Deleting and Resubmitting an App

Since iTunesconnect won't let me delete leaderboards and achievements, I am considering deleting my entire app and resubmitting it. My app is free, without IAP, was just recently published, and has ...
1
vote
0answers
169 views

itunes connect bank account with a different name

My girlfriend opened an individual developer account with her name because i don't have a credit card; i wonder if i can put my bank account in the "bank info" in itunes connect with my name or that ...
1
vote
0answers
1k views

AppStore Promtional Artwork Approved - Not Used

8 days ago, Apple emailed me and asked me to provide promotional artwork for an iOS App which I published on March 7. They needed me to upload promotional artwork for a possible feature on the App ...
1
vote
0answers
423 views

In game app updates, bypassing App Store

Some apps, I've noticed that developers are able to update their software without submitting them to the App Store. For example, Game of War will occasionally tell you that an update is available ...
1
vote
0answers
107 views

Revenue Confusion

I use Appannie analytics to see my earnings and I am confused about the revenue. I guess Appannie shows the revenue after Apple 30% deduction (because it shows $1.40 for my $2 app). In Feb Appannie ...
1
vote
0answers
182 views

Any off-line tool for iOS app sales analytics?

Anyone aware of tool to analyze sales report downloaded from iTunesConnect -> Sales & Trends -> Sales -> Download? This is basically formatted text file with columns. I'm not asking for software ...
1
vote
0answers
135 views

How to deal with discounts in auto-renewable subscriptions in iTunes Connect?

I'm seeking a solution to such a problem with auto-renewable subscription: user can buy a feature for let say 100$. Now I want to introduce from time to time some discount, so I want get this ...
1
vote
0answers
698 views

Can I tie a referrer to an app store purchase to the referred customer of the app?

I am trying to find out if I can have several referrers (call them websites for now), and when downloaded/installed from a referral, know where that users came from, for example to show the logo of ...
0
votes
0answers
13 views

iTunes Connect Bank details

I am a developer from India having ICICI bank account. I am unable to add my bank to my iTunesConnect account. When I enter my IFSC Code, it shows the right bank branch. But everytime I enter my 12-...
0
votes
0answers
6 views

wrong description language in Appstore for my local language

I have published an app in 2 languages (english and german). The Apps content is english and german and the description and pictures in Itunes-Connect are english and german (2 seperate languages) my ...
0
votes
0answers
21 views

No App Sales or Downloads for a Week

iTunes Connect shows that during a period of a week in early May, our app downloads/sales were non-existent. We average about 500 downloads per week, so I can imagine that we may get really unlucky ...
0
votes
0answers
25 views

I am admin of a developer account but no access to member center

My apple id has been added to a developer program and its role is admin in iTunesConnect (https://itunesconnect.apple.com). But it is not activated in member center(https://developer.apple.com/account/...
0
votes
0answers
17 views

Change from Developer to Enterprise

Hi my manager has changed the license from app store to enterprise. I am looking at the member centre and wondered it it tells you that it is an enterprise license? The Apple ID is still the same as ...
0
votes
0answers
60 views

Can I Reinstall Application Loader Without Xcode?

I just became an Apple Developer about an hour ago. On another question I was advised that I could use Application Loader to submit my Unity 3D puzzle apps to the Mac App Store. I read that it was ...
0
votes
0answers
19 views

Can I add beta testers to my iOS app during app review?

I am iOS developer. I just finished a new iPhone App. I would like to send it to Apple for app review but I think I read somewhere that during app review I cannot add external testers for the app. ...
0
votes
0answers
13 views

Can we submit a higher version for beta review for testflight while a lower version is Waiting for Review (for store launch)?

We have submitted a version 1.07.01 for review by Apple for approval to launch the app on stores. Presently, the status is Waiting for review. We have another build version 1.08.01 with few changes. ...
0
votes
0answers
36 views

The list of banks Apple makes payment to developers to European countries

Can someone help me with this question. I'm going to sell my app in appstore. I need understand which country (I mean a bank from what country) will make payment to my bank account if my bank in ...
0
votes
0answers
13 views

How do I know if my paid applications contract was accepted?

I have submitted all the required information last day. How do I know if everything is fine and there is no problems or anything? It doesn't tell me any current status. This is what I see:
0
votes
0answers
10 views

iTunes fail to recognise iPhone

I downgraded iTunes12.0 to 10.0 but now my iPhone is not shown up there I tried every possible thing!! Like re-install and update drivers etc etc!!! Can somebody please tell me how to make it?
0
votes
0answers
14 views

Submitting app - Regional or Global

I registered my Apple Dev account and paid for it. It's under country Croatia. When I submit my app, is it gonna be available globally or just in Croatia?
0
votes
0answers
32 views

iTunes ITEM error - 90094,90534

When I'm validating my project it works fine but when I upload it to iTunes store these both errors occur. "invalid launch image" iOS version 6.0 or later. I am using Xcode 7.1 beta and iOS version ...
0
votes
0answers
80 views

iTunesConnect negative sales?

Hey I found some people asking about negative units in iTunesConnect but I actually have a negative amount of money in the list for yesterday. What's weird is that both UTC and Local show the exact ...
0
votes
0answers
85 views

iOS: Missing Push Notification Entitlement

I've submitted my app five times in the past few hours trying to rid of this issue, but can't seem to figure it out: Missing Push Notification Entitlement - Your app appears to include API used to ...
0
votes
0answers
88 views

Different Download Number on iTunes Connect Web and iTunes Connect App

I found that the download number of my app on iTunes Connect website and iTunes Connect iOS app are different. For example, iTunes Connect website says my app has 7 download on Sep 1st, 2016, but ...
0
votes
0answers
33 views

Share single app details with users on iTunes Connect?

On searching, I found out that on adding additional users on iTunes Connect under users and roles such as Technical, Finance etc., the added user can see details for all apps. Is it possible to ...
0
votes
0answers
270 views

In iTunes Connect, for In-App Purchases, what screenshot should I use?

My app has In-App Purchases in it, but they got Rejected twice. Eventually I deleted them, and I've only re-done one of them. I don't know why they were rejected. They were localized in English and ...
0
votes
0answers
487 views

In sales and trends, why does proceeds divided by sales only = 66% and not 70%?

Recently Apple started including "sales" in iTunes Connect Sales and Trends which denotes the total revenue your app has made before Apple takes its 30% cut, while "proceeds" is what you made after ...
0
votes
0answers
366 views

I selected “manually release this version” - what next?

I submitted an app to itunes connect. As I remember, I selected the aforementioned field instead of the other one with automatic release. Now my app status is ready to sale, what should I do next? ...
0
votes
0answers
349 views

Should I need Terms and Conditions to validate my app?

I built a solid application that I want to validate by Apple. As being a social network, Terms and conditions are essential, of course. However, I want to beta test my applications through a few ...