iTunes Connect is a suite of web-based tools created for developers to submit and manage their apps for sale via the App Store.

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4
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1answer
509 views

How do I resubmit a podcast to iTunes after Apple has rejected it once?

Apple rejected my initial podcast submission but their rejection wasn't particularly informative. The email I got from iTunes is the following Dear podcast owner, The following podcast has ...
4
votes
1answer
2k views

When do iTunes Connect Stats update?

I've read in quite a few places that sales trend reports update anywhere between 3AM - 5AM Cupertino time once a day. But what about other stats? When do app ratings update? When do customer ...
2
votes
1answer
1k views

Can't log in to Apple Developer to enroll

Today I opened new Apple account for enrolling Apple Developer Program for iOS as an individual developer. I followed these steps Verify mail Go Developer menu Click to join iOS program Enroll now ...
1
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1answer
69 views

Does it make any sense to complain about App Store app review?

Apple has refused my app, but I can not accept reason. They said it is not able to fully loaded, but on all device, conditions etc. work well for me. Do you think is it any chance they read my ...
1
vote
1answer
64 views

Unable to create iOS App Development certificate

I am trying to create a iOS development certificate in the dev center on apple. When I go to create a certificate the "OS App Development" option is greyed out and I am unable to select it. This has ...
1
vote
1answer
31 views

Are app-related trademarks allowed as keyword for an app in the App Store?

I'm building an iOS 8 iPhone app that lets user upload photos to Facebook. Can I set the term Facebook as a keyword for my app in iTunes Connect or will that lead to a rejection by Apple?
1
vote
1answer
173 views

Upgrade path for iTunes Connect TestFlight external testers after release to App Store?

When releasing to the App Store after using iTunes Connect Testflight beta testing, what's a good way to ensure that external testers get cleanly upgraded to the official App Store version? ...
1
vote
1answer
103 views

How to download all iTunes Connect screenshots for an app?

I want to make small changes to the screenshots for my iOS app and have misplaced the original files that I uploaded to iTunes Connect. Was going to download them back to my computer, but the ...
1
vote
1answer
207 views

ITC.apps.assetvalidation.PURPLE_PROVISIONING_PROFILE_BAD_PLIST.error.message

What does this error mean in iTunes Connect when I am trying to submit an update to my app?
1
vote
1answer
59 views

iTunesConnect sign in trouble

I have trouble with iTunesConnect. Since yesterday my Apple developer account is activated. When I sign in the Dev Centers it's working fine. But on iTunesConnect, when I try to sign in, I'm ...
1
vote
1answer
231 views

iOS App Store: free limited version of app

I would like to have a free trial version of my app, with limited functionality, and at the same time to have a full paid version. The apps can have slightly different names on App Store, say MyApp ...
1
vote
1answer
313 views

Downloads vs Update charts in new iTunes Connect

Where can I see the new downloads vs update charts? In my case I see only a single line with units per day. Some hints and maybe screenshots will be useful!
1
vote
1answer
37 views

Is there a way to know App Reviews from users in real time?

I don't know why Apple can't provide a real-time system and tools to manage these processes better but is there a way to know about app reviews from users in real-time? I wish there is a way for ...
1
vote
1answer
168 views

How can I use a different Apple ID to upload Apps

How can I use a different Apple ID to upload my Apps to iTunesConnect? The Apple ID that I use as Developer Account is also in use for uploading iBooks into iTunesConnect and can't be used to upload ...
1
vote
1answer
45 views

Is it allowed to link to a site that contains a link to Facebook?

The iOS and Mac OS AppStore terms are strict on links to outside sources and shops. If I would link from my iOS app to a page which contains a link to Facebook or Twitter, would that violate the ...
2
votes
0answers
165 views

Why does iTunesConnect ask for export compliance for every iOS app submission?

Although I like the new iTunes Connect interface, there's a massive let down on my app: it will ask for my encryption compliance form each time I submit a new binary. In the "old" iTunes Connect ...
2
votes
0answers
580 views

Cannot reject a binary on the new iTunesConnect UI

We submitted our binary, but discovered that there was an error. I uploaded a new binary from XCode6 and it shows up in the Prerelease Tab of iTunesConnect. It has a higher build number (#706) as ...
1
vote
0answers
11 views

“Calculate” button on iTunesConnect non functional

I am trying to create an iAd campaign, and after entering my budget, daily spend goal,CPC bid, and CPA goal, the "calculate" button is doing nothing. I want to see my estimated taps and impressions.
1
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0answers
44 views

Am I going to have a problem with a newsstand app which contains both free and paid subscription model?

We have a printed magazine and we're going to publish a newsstand app for it. And we have a case which I'm not sure Apple allow us to do. Here it is: User buys a printed issue with promocode in it ...
1
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0answers
64 views

Deleting and Resubmitting an App

Since iTunesconnect won't let me delete leaderboards and achievements, I am considering deleting my entire app and resubmitting it. My app is free, without IAP, was just recently published, and has ...
1
vote
0answers
95 views

itunes connect bank account with a different name

My girlfriend opened an individual developer account with her name because i don't have a credit card; i wonder if i can put my bank account in the "bank info" in itunes connect with my name or that ...
1
vote
0answers
531 views

AppStore Promtional Artwork Approved - Not Used

8 days ago, Apple emailed me and asked me to provide promotional artwork for an iOS App which I published on March 7. They needed me to upload promotional artwork for a possible feature on the App ...
1
vote
0answers
200 views

In game app updates, bypassing App Store

Some apps, I've noticed that developers are able to update their software without submitting them to the App Store. For example, Game of War will occasionally tell you that an update is available ...
1
vote
0answers
73 views

Revenue Confusion

I use Appannie analytics to see my earnings and I am confused about the revenue. I guess Appannie shows the revenue after Apple 30% deduction (because it shows $1.40 for my $2 app). In Feb Appannie ...
1
vote
0answers
96 views

Any off-line tool for iOS app sales analytics?

Anyone aware of tool to analyze sales report downloaded from iTunesConnect -> Sales & Trends -> Sales -> Download? This is basically formatted text file with columns. I'm not asking for software ...
1
vote
0answers
71 views

How to deal with discounts in auto-renewable subscriptions in iTunes Connect?

I'm seeking a solution to such a problem with auto-renewable subscription: user can buy a feature for let say 100$. Now I want to introduce from time to time some discount, so I want get this ...
1
vote
0answers
545 views

Can I tie a referrer to an app store purchase to the referred customer of the app?

I am trying to find out if I can have several referrers (call them websites for now), and when downloaded/installed from a referral, know where that users came from, for example to show the logo of ...
0
votes
0answers
16 views

Will App Preview video for iPad be shown for iPhone users?

I made an App Preview video only for the iPad resolution and uploaded it to iTunes Connect. If I don't upload a video for the other iPhone resolutions, will the iPad video by shown on the App Store ...
0
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0answers
34 views

TestFlight user received invitation, but no apps available from within TestFlight app

I sent a bunch of invitations for users to join the TestFlight beta for my app. For the most part, it's worked fine, and many people are using it successfully. But one user, who received the ...
0
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0answers
11 views

How to determine final earnings in iTunesConnect?

Hey I never really cared about the exact amount of money I made, but this time I need to take off a 15% share to a client. For this, I now tried to understand how the final earnings are being ...
0
votes
0answers
25 views

Does a developer based in Australia have to submit ABN and GST registration for iAd?

I just submitted my tax information in iTunes Connect. It said that my iAd contract is effective. I have read it somewhere that you have to submit your ABN and GST registration to Apple to pay you ...
0
votes
0answers
67 views

My App is not visible on itunes connect

I added an app in itunes connect in the following URL: https://itunesconnect.apple.com/WebObjects/iTunesConnect.woa/ra/ng/app In the above mentioned url, i pressed '+' Symbox on top -> New iOS App A ...
0
votes
0answers
21 views

Apple AppStore - Factors to get listed in “Customers Also Bought”?

I would like to get my iPad app listed under Customers Also Bought in the Apple AppStore for a certain app. What factors are relevant to get listed in there? I guess same category and subcategory are ...
0
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0answers
37 views

I selected “manually release this version” - what next?

I submitted an app to itunes connect. As I remember, I selected the aforementioned field instead of the other one with automatic release. Now my app status is ready to sale, what should I do next? ...
0
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0answers
36 views

Apple iAd payment

Today I uploaded my first app to the App Store and wondered if Apple can pay me for the ads that I have in the app because I 'm underage or have to put payments on behalf of an adult. PS: I live in ...
0
votes
0answers
53 views

How to open Resolution Center for an app version rejection after the app is approved?

Something very strange happened to me. My company application was rejected in first place because App Review Team reported that it crashed in iPad Air 2. We bought a new iPad Air 2 and I faced no ...
0
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0answers
19 views

Is request generated if an app with iAd is launched from a not supported country?

I am in Hungary, and I am not sure that the request number I see in iad.apple.com contains request coming from my personal device, during testing or this is purely from supported countries from real ...
0
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0answers
45 views

Strange iAd revenue phenomenon

In two of my apps there are iAds embedded and I do not understand how can I earn less money with more impressions on Notes at Night than Tinnitus Noise Generator. Do you have any idea? As I ...
0
votes
0answers
35 views

Editing screenshots or videos before app review process is complete?

I have an app that is "Waiting for Review" on iTunes connect. Since submitting it, I have taken a few more quality screenshots and also edited a video with footage from the gameplay which I'd like to ...
0
votes
0answers
47 views

Selling music on iTunes: how many songs need to be in an album?

As one of the content requirements to sell music on iTunes, Apple wants you to have at least 20 albums in the catalog. Are there any limitations on the number of tracks in an album? I couldn't find ...
0
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0answers
74 views

Should I need Terms and Conditions to validate my app?

I built a solid application that I want to validate by Apple. As being a social network, Terms and conditions are essential, of course. However, I want to beta test my applications through a few ...
0
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0answers
39 views

itunesconnect.com redirection using host file

I've been pretty annoyed by this website called itunesconnect.com. It appears the real one as some of you may know is itunesconnect.apple.com. So I go into terminal and go: sudo nano ...
0
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0answers
28 views

Backup with different itunes account

I have connected to a itunes a/c in my iphone. My doubt is that can anyone take backup of my device with their (different) itunes a/c? and user the backup data with their own device?
0
votes
0answers
13 views

Is it possible to see download figures for apps setup in multiple languages?

I have created an app which is listed in the App Store in two languages but distributed in the same country (in Canada for CA-en and CA-fr). Is it possible to view the download figures from each ...
0
votes
0answers
250 views

Agreements, Tax, and Banking An updated contract is now available

I get this message in itune connect Agreements, Tax, and Banking An updated contract is now available. Before you can offer your content in new iTunes Store territories, a user with the Legal ...
0
votes
0answers
25 views

Change content type for itunes connect account

I accidentally created an itunes account with the content type as books I would like to change the content type to apps but i can't find any way to do this. How would you go about this ?
0
votes
0answers
23 views

Is the iAd platform mandatory?

I'm confused about Apple's iAd program. I understand they provide a nice platform to streamline advertising, and take 30% of revenue. However, does Apple allow an app which simply uses it's own add ...
0
votes
0answers
54 views

Is vendor registration prior to in-app purchase allowed?

Can anyone confirm that the Apple submission process would accept an app that requires a user to register with the vendor (via the app) prior to in-App purchase? A user can use the app without ...
0
votes
0answers
1k views

Why do all the mp3 download apps in iOS use a web browser view?

I am working on an iOS app that will let users download copyleft mp3. Anyway, from what I have seen in the app store, every single mp3 download application is using a web browser view inside a ...
-1
votes
0answers
23 views

How to view previous iOS app versions and their users?

Is anyone aware how to view previous iOS app versions since first version released and number of users for each using iTunes Connect?