iTunes Connect is a suite of web-based tools created for developers to submit and manage their apps for sale via the App Store.

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13 views

Itunes Connect (App Store) - Beginning of the day when change Price Tier

I changed my app from Free to Tier 1 on 05/21/2015, but in Sales and Trends statistics, report on 05/21/2015, my app has downloaded ~ 450 units and only Sales 100$ (Proceeds 70$) => 100 units with ...
2
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1answer
94 views

Is it possible to see what was 'illegal' about my app?

I've recently had an app of mine accepted for distribution on the iOS App Store. As usual, I selected to allow for publication on all App Stores. The app was approved and the app was available to ...
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1answer
12 views

iOS App Store shows wrong version number for my app

I have a new app update that shows version number 2.5, but when you tap the app for more details and check the Information section the version number is still 2.4.2.
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1answer
1k views

Can't log in to Apple Developer to enroll

Today I opened new Apple account for enrolling Apple Developer Program for iOS as an individual developer. I followed these steps Verify mail Go Developer menu Click to join iOS program Enroll now ...
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2answers
1k views

How to reject binary in itunesConnect NEW UI

I submitted Binary to iTunes connect. How do I reject it now. ? How to reject binary in itunesConnect NEW UI
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2answers
227 views

Upgrade path for iTunes Connect TestFlight external testers after release to App Store?

When releasing to the App Store after using iTunes Connect Testflight beta testing, what's a good way to ensure that external testers get cleanly upgraded to the official App Store version? ...
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35 views

In sales and trends, why does proceeds divided by sales only = 66% and not 70%?

Recently Apple started including "sales" in iTunes Connect Sales and Trends which denotes the total revenue your app has made before Apple takes its 30% cut, while "proceeds" is what you made after ...
8
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2answers
626 views

Will my apps be removed from the App Store if my developer account expires?

Will my apps get taken down on the App Store if I allow my developer account to expire?
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47 views

Can't load iTunes connect page in web browser

Anyone else having this issue? I can't get iTunes connect to load. I enter my user name and password and it changes page but then just gets stuck and is a blank white screen. Have tried refreshing it. ...
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1answer
109 views

How change language of interface in itunes connect

I had English language in iTunes Connect, but today it's changed to russian (I'm from Russia) and I cant find where to change the interface's language back to English (Russian localized - bad).
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1answer
28 views

Select the availability date for the first release of an iOS app

The first version of my iOS app got approved by Apple and is now in "Pending Developer Release" mode. I just set a "future release date" under iTunes Connect Pricing and got this message: You ...
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1answer
35 views

iTunes Connect - Release time if app is set to specific launch date?

My first iPhone app is currently in "pending developer release" mode. At what time will the app be released if I choose to release it on a specific date? Via: >iTunes Connect >Select the ...
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1answer
38 views

Check if newly released iOS app is worldwide available on the AppStore

I will release my iOS app soon and I read that there is a delay for up to 5 hours until the app is available on the AppStore worldwide. I'm in Austria (Europe), how can I check if the app is already ...
4
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1answer
2k views

When do iTunes Connect Stats update?

I've read in quite a few places that sales trend reports update anywhere between 3AM - 5AM Cupertino time once a day. But what about other stats? When do app ratings update? When do customer ...
2
votes
1answer
143 views

WWDC scholarship app requirements?

I am trying to apply for the WWDC 2015 scholarship. I have an app that record trails (like Runkeeper) that I'd like to submit for the scholarship (and submit it to the App Store). However, in the ...
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2answers
28 views

iTunes Connect: What happens on devices when I delete an app?

We've got an application that we're overhauling and putting a new skin on. Marketing within our company has made the decision to cut ties with the previous application and try to market this new ...
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1answer
124 views

How to download all iTunes Connect screenshots for an app?

I want to make small changes to the screenshots for my iOS app and have misplaced the original files that I uploaded to iTunes Connect. Was going to download them back to my computer, but the ...
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0answers
23 views

Will App Preview video for iPad be shown for iPhone users?

I made an App Preview video only for the iPad resolution and uploaded it to iTunes Connect. If I don't upload a video for the other iPhone resolutions, will the iPad video by shown on the App Store ...
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0answers
58 views

TestFlight user received invitation, but no apps available from within TestFlight app

I sent a bunch of invitations for users to join the TestFlight beta for my app. For the most part, it's worked fine, and many people are using it successfully. But one user, who received the ...
2
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1answer
417 views

Does uploading new binary to iTunes Connect lose our place in the review queue?

Our iOS app is "Waiting for Review" on the iOS App Store. While "waiting for review," do we lose our place in the "waiting for review" queue each time we upload a new binary?
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1answer
31 views

Track referrers and link them to actual purchases

I am the owner of some content being sold through ibooks (http://www.sinkronigo.com). Some other websites are adding ibooks links to my books and I would like to know how many clicks to these links ...
1
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1answer
95 views

Does it make any sense to complain about App Store app review?

Apple has refused my app, but I can not accept reason. They said it is not able to fully loaded, but on all device, conditions etc. work well for me. Do you think is it any chance they read my ...
3
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1answer
2k views

Want to upgrade Individual Account to Company Account

I have an Individual developer account of $99 and now I want upgrade my accout to Company Account. What is the process of upgrading? I have some running apps on app store with my individual acount. ...
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0answers
17 views

How to determine final earnings in iTunesConnect?

Hey I never really cared about the exact amount of money I made, but this time I need to take off a 15% share to a client. For this, I now tried to understand how the final earnings are being ...
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1answer
40 views

Can't add a new ID to Volume Purchase Program Customers

I have an app that I sell using Apple B2B / VPP. When logging into iTunes connect to add a new Apple ID (for a new customer) I am finding that clicking "Add Apple Id" is doing nothing (e.g. the page ...
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1answer
564 views

is python accepted in the mac app store?

I know Objective-C is the recommended language for mac app store apps. What if I would like to write a mac app with python? Will my app be rejected when published?
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0answers
557 views

Can I tie a referrer to an app store purchase to the referred customer of the app?

I am trying to find out if I can have several referrers (call them websites for now), and when downloaded/installed from a referral, know where that users came from, for example to show the logo of ...
3
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2answers
2k views

What is the difference between iOS Developer Program and iOS Developer Enterprise Program?

Can I, as a single person, sell my apps with the normal iOS Developer Program ? What is the difference between these two ? I have the link here, I just don't understand what really differs between ...
2
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2answers
145 views

Can I get paid for releases of new versions of my app in the App Store?

Suppose that I develop an app for the iOS platform. The app is a huge success and 80% of my target audience buys it. My customers understandably expect continuous development of the app, but my ...
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0answers
30 views

Does a developer based in Australia have to submit ABN and GST registration for iAd?

I just submitted my tax information in iTunes Connect. It said that my iAd contract is effective. I have read it somewhere that you have to submit your ABN and GST registration to Apple to pay you ...
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2answers
129 views

Submitting to app store, in “Prepare for Submission”, how long do I get?

so I just had a bit of a panic and realised that the app name I want may not be available. Just went ahead and created an app in iTunes connect using the bundle id, sigh of relief it's available. I'm ...
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2answers
2k views

Cannot seem to add internal testers with existing iTunes Connect accounts

I am trying to add internal beta testers to my app. The app is still in development, so I do not wish to submit the app for review for external testers. It seems the only way I can add an internal ...
7
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5answers
4k views

What is the Master Agreement when trying to transfer an iOS app?

I'm trying to transfer an app to another developer, but when I click transfer the only criteria which is not checked is Master Agreement: Where is this Master Agreement, and how can I fix this?
3
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1answer
257 views

How to react on Appstore rejection of screenshots?

Today my app's metadata was rejected by Apple. Reason - "8.1 - Apps must comply with all terms and conditions explained in the Guidelines for Using Apple Trademarks and Copyrights and the Apple ...
3
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1answer
2k views

Free iOS app in Pending Contract

I recently renewed my iOS developer membership and noticed that my free app, which has been available in the store for a year, is now in Pending Contract status. There is no information whatsoever of ...
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0answers
87 views

My App is not visible on itunes connect

I added an app in itunes connect in the following URL: https://itunesconnect.apple.com/WebObjects/iTunesConnect.woa/ra/ng/app In the above mentioned url, i pressed '+' Symbox on top -> New iOS App A ...
2
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3answers
2k views

The AppStore is temporarily unavailable. Please try again

This is very frustrating. We are not able to download apps from App Store, as we keep getting error message "The AppStore is temporarrily unavailable. Please try again". I falied also to login to App ...
1
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1answer
119 views

Unable to create iOS App Development certificate

I am trying to create a iOS development certificate in the dev center on apple. When I go to create a certificate the "OS App Development" option is greyed out and I am unable to select it. This has ...
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0answers
25 views

Apple AppStore - Factors to get listed in “Customers Also Bought”?

I would like to get my iPad app listed under Customers Also Bought in the Apple AppStore for a certain app. What factors are relevant to get listed in there? I guess same category and subcategory are ...
1
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1answer
40 views

Are app-related trademarks allowed as keyword for an app in the App Store?

I'm building an iOS 8 iPhone app that lets user upload photos to Facebook. Can I set the term Facebook as a keyword for my app in iTunes Connect or will that lead to a rejection by Apple?
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2answers
256 views

App review process (testflight): In review for a long time?

An app I submitted a while ago to testflight changed to "in review" a couple of days ago, and is still in review. Is this normal to be in review for this long?
3
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2answers
940 views

iOS App Preview videos - are all 3 iPhone resolutions required

I've just completed an App Preview video for my forthcoming universal iOS app. I did it by capturing an iPhone 6 using QuickTime then editing in iMovie. If I only submit my iPhone 6 App Preview ...
0
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1answer
304 views

RSS app: How to get approval for App Store?

I submitted a RSS reader app, but it just got rejected from the App Store, with this cited: 8.5: Apps may not use protected third party material such as trademarks, copyrights, patents or violate 3rd ...
1
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1answer
76 views

Which Apple Developer program Should I enroll to create Passbook passes

I am reading this documentation: https://developer.apple.com/library/ios/documentation/UserExperience/Conceptual/PassKit_PG/Chapters/YourFirst.html In order to register a pass type identifier, I need ...
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0answers
52 views

I selected “manually release this version” - what next?

I submitted an app to itunes connect. As I remember, I selected the aforementioned field instead of the other one with automatic release. Now my app status is ready to sale, what should I do next? ...
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0answers
39 views

Apple iAd payment

Today I uploaded my first app to the App Store and wondered if Apple can pay me for the ads that I have in the app because I 'm underage or have to put payments on behalf of an adult. PS: I live in ...
0
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1answer
82 views

Possible to release an update on iTunes Connect only to certain countries?

Is it possible to release an update to an iOS app on iTunes Connect only to certain countries, while the app has been available worldwide? The intention is to release the new app gradually on a ...
17
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3answers
6k views

How to report App Store rule violations?

Is there a link or somewhere to report App Store rule violations? Specifically, when an app is using push notifications to send you advertisements/promotions, despite this being explicitly against ...
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0answers
86 views

How to open Resolution Center for an app version rejection after the app is approved?

Something very strange happened to me. My company application was rejected in first place because App Review Team reported that it crashed in iPad Air 2. We bought a new iPad Air 2 and I faced no ...
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1answer
1k views

TestFlight Internal Testers on iOS Individual Developer Program

If I sign up for the iOS Individual Developer Program (rather than the Company one), will I be able to set up multiple users within iTunes Connect so that I can have some TestFlight internal beta ...