iTunes Connect is a suite of web-based tools created for developers to submit and manage their apps for sale via the App Store.

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0answers
24 views

Apple Ad-Hoc Certificate not generating beta-reports-active anymore

I'm currently trying to create a build of our app for TestFlight but for some reason Apple is not adding the beta-reports-active to the .mobileprovision file anymore (I checked the source of the file, ...
19
votes
5answers
8k views

How to report App Store rule violations?

Is there a link or somewhere to report App Store rule violations? Specifically, when an app is using push notifications to send you advertisements/promotions, despite this being explicitly against ...
1
vote
0answers
25 views

Can't generate promo codes

My app has just passed the review process and now its status is "Pending Developer Release" My problem is that in the promo code section, the button to generate codes is grayed out, I can't click on ...
0
votes
1answer
123 views

In App Purchases Review Status

I have an app up for review that includes IAPs. The App has had the status of In Review for three days now. When I went to the IAP page in iTunesConnect, I noticed that all my IAPs had been changed to ...
2
votes
2answers
2k views

What to do if a distribution certificate is expiring for an app store app

I have an app in the app store and the distribution profile is about to run out in about a week, but my developer membership doesn't actually expire till next year. Do I need to rebuild and ...
2
votes
3answers
2k views

Which countries can an individual iOS developer reside in in order to receive payments from Apple?

I want to sign up as an individual or as a company and sell apps on the App Store. SInce I have not purchased access to Developer Program I cannot check which countries are eligible..Any other way I ...
3
votes
1answer
31 views

Python-based app requires bypassing 'unknown developer' warning

Using a Python utility called py2app, I've built a distributable .app. from a Python-based project. It launches fine (when double-clicked) on my own machine, yet when tried elsewhere (other users on ...
13
votes
2answers
27k views

Expedite iOS app review to less than 24 hours

Is it possible to get the app reviewed within a day or few hours? I know there is an expedited app review process if the app is time sensitive then Apple will review the app very quickly, but that ...
1
vote
2answers
83 views

Does my company's DUNS number need to be active to renew my Developer Program Membership?

I need to renew my Apple's Developer Program Membership. But my D-U-N-S number (which was required to enrol in the program the first time) has expired. But it is too expensive, and it is useful for ...
2
votes
1answer
3k views

Can't log in to Apple Developer to enroll

Today I opened new Apple account for enrolling Apple Developer Program for iOS as an individual developer. I followed these steps Verify mail Go Developer menu Click to join iOS program Enroll now ...
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votes
2answers
25 views

How much does Apple charge the developer to include in-app purchases?

I'm developing an App Store app which will be free to download, but there will be certain in-app purchases. How much does Apple charge a developer for in-app purchases, if applicable?
0
votes
0answers
34 views

Do I really need one of those TAX IDS: SSN, ITIN, EIN?

I am not familiar with taxes. I've just enrolled developer program and am about to start sell the app through App Store. My country is Poland, I am individual person, I do not have company. I need ...
4
votes
2answers
777 views

Where can I see ITunes connect fiscal calendar without access to iTunes connect?

My iOS developer enrollment is pending. But I want to see the fiscal calendar to get an idea about payout schedules etc for every month. Is there any place where the calendar is published?
0
votes
0answers
10 views

Submitting app - Regional or Global

I registered my Apple Dev account and paid for it. It's under country Croatia. When I submit my app, is it gonna be available globally or just in Croatia?
1
vote
1answer
31 views

No ratings after 30k downloads

I have an app in the appstore which has 30k downloads so far. It averages 500 downloads daily. However, I don't see much reviews or ratings at all. Only 4 reviews overall from all the countries (all 5 ...
3
votes
1answer
2k views

How to react on Appstore rejection of screenshots?

Today my app's metadata was rejected by Apple. Reason - "8.1 - Apps must comply with all terms and conditions explained in the Guidelines for Using Apple Trademarks and Copyrights and the Apple ...
1
vote
1answer
19 views

Set imageView as a banner inside an app

I wonder if Apple Review team allows such thing. Imagine you have a imageView inside your app, and you set it as a static banner, without any clicking option etc. Do you think Apple will allow sth ...
1
vote
1answer
155 views

Mac App Store Upload Fail: Validation Error (SFML)

I'm working on a SFML App in Xcode 7.2, and I'm trying to upload my project build to the Mac App Store, and I'm getting the following error: An error occurred during validation Couldn't ...
1
vote
1answer
51 views

Changing Support URL in iTunesConnect

Is it possible to change the Support URL for an App at any given time, even during App Review or after it has been approved without having to upload a new version or binary? I saw this link, iTunes ...
0
votes
1answer
15 views

How to make my app only on iPhone 4S and higher? [closed]

My app is for a smart device and uses Bluetooth Low Energy. I would like to enable my app only for iPhone 4S and higher. Is that possible ?
2
votes
1answer
90 views

Autofill password not working on iTunes Connect?

Every time I connect on iTunes Connect (OS X 10.10, Chrome) I have to fill in my password, which is very tiring. Chrome autofills all my passwords, why doesn't it work there? Even with the 'remember ...
7
votes
4answers
7k views

Switching Organizations in Apple Developer Center

I have my own iOS Developer account and recently I got invited to join a team. I accepted, but now I can't switch back to my personal account to develop apps for myself. Every time I log in it has the ...
1
vote
0answers
15 views

Using Explicit App ID For Initial Release

Will soon upload my App for review on AppStore. However I am not using any App Services so I could use a Wildcard App ID. But for future releases/patches I know I want to add Game Center Service so I ...
0
votes
1answer
28 views

Unable to post video preview for iOS app

I am unable to submit the video preview of my app. Length is ok and the upload is accepted followed by the message "Your file could not be loaded. Try again"
0
votes
0answers
20 views

iTunes ITEM error - 90094,90534

When I'm validating my project it works fine but when I upload it to iTunes store these both errors occur. "invalid launch image" iOS version 6.0 or later. I am using Xcode 7.1 beta and iOS version ...
2
votes
1answer
2k views

Requirement when submitting app to Apple

When I try to set up the app in Apple iTunes Connect to submit my app, I was asked to provide the support url. Can I use my blog website for this?
3
votes
1answer
556 views

View reviews and ratings in iTunes Connect

I am logging on iTunes Connect after a long time and i see that they have changed the layout and stuff for the website. So my question is; where can I view the reviews and ratings, that people have ...
1
vote
0answers
395 views

“There was an error importing this build” on iTunes Connect [closed]

For some reason the build that I uploaded to iTunes Connect shows the following message: There was an error importing this build. There is no additional information about the error nor searching ...
3
votes
2answers
3k views

Want to upgrade Individual Account to Company Account

I have an Individual developer account of $99 and now I want upgrade my accout to Company Account. What is the process of upgrading? I have some running apps on app store with my individual acount. ...
2
votes
3answers
7k views

Cannot seem to add internal testers with existing iTunes Connect accounts

I am trying to add internal beta testers to my app. The app is still in development, so I do not wish to submit the app for review for external testers. It seems the only way I can add an internal ...
0
votes
0answers
43 views

How soon Apple crash report appears in iTunes Connect?

I've read a bunch of articles on Apple crash reporting tool. When users allow sharing their Usage & Diagnostics data with developers, user related logs and crash info will be sent to an Apple ...
1
vote
0answers
26 views

Restore App Version Rejected by developer

Can I restore an iOS app version after Apple reviewed and confirmed my version after I accidentally rejected it? it was set to manual release (not auto nor scheduled) Built is still showing but it ...
1
vote
1answer
51 views

What does Apple consider to be tethering?

I plan to create an app that connects an iphone with another device like a second iphone or a laptop. The problem with my app is that it will transfer data to and from these two connected devices. ...
3
votes
1answer
559 views

iTunes Connect: How can I generate promo codes for Pro apps?

I used to get an option to generate promo codes however since the new redesign which Apple did for the iTunes Connect, I haven't been able to find that option. Where is it hidden?
3
votes
1answer
65 views

Does apple reviews apps on slow network?

When starting my app it prefills local cache from server side. It takes me 25-30 sec. Apple refused my app because they claim after the first minute content is still not loaded. Do you know do they ...
2
votes
1answer
63 views

Does “Expired” certificate gets removed from the Apple's Developer Portal automatically?

Does "Expired" certificate gets removed from the Apple's Developer Portal automatically? I had a certificate for Development and Distribution on Apple's Developer Portal, but it expired, and now I can ...
1
vote
1answer
102 views

itunes connect app analytics - number of app updates

We just released a new version of our app and I wanted to see how many users have updated to the new version. In the past it was fairly straightforward to see the number of app updates for your ...
3
votes
1answer
829 views

Cannot reject a binary on the new iTunesConnect UI

We submitted our binary, but discovered that there was an error. I uploaded a new binary from XCode6 and it shows up in the Prerelease Tab of iTunesConnect. It has a higher build number (#706) as ...
2
votes
1answer
133 views

What constitutes “significant changes” when releasing a new TestFlight build that has passed beta review?

Is there any documentation or first hand experiences as to what constitutes significant changes to an app when submitting a new TestFlight build that has already passed beta review? Apple asks: ...
2
votes
1answer
334 views

Why does iTunesConnect ask for export compliance for every iOS app submission?

Although I like the new iTunes Connect interface, there's a massive let down on my app: it will ask for my encryption compliance form each time I submit a new binary. In the "old" iTunes Connect ...
1
vote
1answer
70 views

Transfer app without developer enrollment

I have two apple ID's. I created a new one for my new company and bought enrollment for it. The old account has three apps that are no longer available on the store, since the enrollment ran out of ...
0
votes
0answers
32 views

iTunesConnect negative sales?

Hey I found some people asking about negative units in iTunesConnect but I actually have a negative amount of money in the list for yesterday. What's weird is that both UTC and Local show the exact ...
1
vote
2answers
357 views

Cannot add app in itunes connect

While adding a new app on itunes connect I'm getting Try again. If the problem persists, contact us Without any other details. I have tried different computers / browsers. If I open the chrome ...
4
votes
1answer
3k views

When do iTunes Connect Stats update? [closed]

I've read in quite a few places that sales trend reports update anywhere between 3AM - 5AM Cupertino time once a day. But what about other stats? When do app ratings update? When do customer ...
2
votes
4answers
2k views

Can't register new App ID

I'm trying to register a new App ID inside iTunes connect web site, but when I've filled out the details and hit continue, it just comes up "Loading" and stays like that, any ideas?
1
vote
1answer
2k views

How do I upload a new version of an app after an App Transfer?

I know how to transfer an app from one account to another account as I have read the whole procedure for transfering apps from Apple's Documentation. However, if I want to upload a new version of the ...
1
vote
1answer
28 views

Is possible to distribute app only to one account?

I'd like to ask you if it's possible to distribute my iOS app only to certain users/client. If yes, how?
6
votes
1answer
365 views

Will Apple still accept new iOS 8.4 apps?

I have an app that's close to release. And of course, we didn't get in before iOS 9 came out. Does apple still accept new applications that work in both iOS 8.4 and iOS 9.x or are we limited to only ...
1
vote
1answer
24 views

Are iOS applications required to have retina images?

All my research indicates that the answer is "yes" but I'd like some external confirmation from a source I trust (either Apple.com or this site) as I have a bunch of non-retina images and would really ...
1
vote
1answer
91 views

Why is iAd Workbench completely broken?

Since the release of iOS 9, I can't view my ad revenue. Every time I try to pull up iAd Workbench, I get this message: It looks like a Java error. It happens on my phone as well. Safari on a ...