iTunes Connect is a suite of web-based tools created for developers to submit and manage their apps for sale via the App Store.

learn more… | top users | synonyms

2
votes
1answer
4k views

Can't log in to Apple Developer to enroll

Today I opened new Apple account for enrolling Apple Developer Program for iOS as an individual developer. I followed these steps Verify mail Go Developer menu Click to join iOS program Enroll now ...
1
vote
2answers
188 views

iOS beta app got leaked, can I get in trouble with Apple?

I'm running a beta test for an iOS game. (100 devices, ad-hoc) Somehow the game got leaked on a site that offers .ipa apps for jailbreaked devices. Can I get in trouble with Apple because of this? (...
0
votes
0answers
13 views

iTunes Connect Bank details

I am a developer from India having ICICI bank account. I am unable to add my bank to my iTunesConnect account. When I enter my IFSC Code, it shows the right bank branch. But everytime I enter my 12-...
-1
votes
3answers
49 views

How can I generate iOS screenshots without using a simulator?

I'm not too far off from releasing my first Cordova-based iOS / Android app. The final step is to upload screenshots of my app in various resolutions (e.g. one to show how it looks on iPhone 6 Plus, ...
1
vote
1answer
34 views

How to contact a user who wrote a review to my app?

I have published an app in the App Store. Now one of the customers/buyer wrote a review regarding a technical issue. How can I contact that person? In the review I can only see the author's ...
0
votes
0answers
6 views

wrong description language in Appstore for my local language

I have published an app in 2 languages (english and german). The Apps content is english and german and the description and pictures in Itunes-Connect are english and german (2 seperate languages) my ...
0
votes
0answers
21 views

No App Sales or Downloads for a Week

iTunes Connect shows that during a period of a week in early May, our app downloads/sales were non-existent. We average about 500 downloads per week, so I can imagine that we may get really unlucky ...
0
votes
2answers
1k views

Submitting to app store, in “Prepare for Submission”, how long do I get?

so I just had a bit of a panic and realised that the app name I want may not be available. Just went ahead and created an app in iTunes connect using the bundle id, sigh of relief it's available. I'm ...
1
vote
1answer
99 views

How I can export analytic data from iTunes Connect

I have iTunes Connect account, I want to export the analytics from iTunes Connect and then generate a report in my own system. I read many article but haven't been able to find any api to connect to ...
0
votes
1answer
4k views

Revoking and requesting a new distribution certificate in apple dev center

I'm trying update our iOS app through itunes connect. However, I'm having an issue with the iOS distribution certificate when I try to submit to the appstore. This is the error that appears to me: ...
0
votes
0answers
26 views

I am admin of a developer account but no access to member center

My apple id has been added to a developer program and its role is admin in iTunesConnect (https://itunesconnect.apple.com). But it is not activated in member center(https://developer.apple.com/account/...
4
votes
3answers
8k views

Cannot seem to add internal testers with existing iTunes Connect accounts

I am trying to add internal beta testers to my app. The app is still in development, so I do not wish to submit the app for review for external testers. It seems the only way I can add an internal ...
0
votes
0answers
17 views

Change from Developer to Enterprise

Hi my manager has changed the license from app store to enterprise. I am looking at the member centre and wondered it it tells you that it is an enterprise license? The Apple ID is still the same as ...
2
votes
3answers
717 views

Does macOS Sierra run Xcode 7.x?

Is Xcode 7.x functional running macOS Sierra to submit builds to iTunes Connect?
0
votes
1answer
49 views

Withdrawing iTunes Connect payment in another territory

Can anyone tell me for sure whether Apple pays the developer in Cayman Islands? Do I need to have the developer license from Cayman Islands in order to receive payment in Cayman Island ? Any ...
0
votes
1answer
92 views

TestFlight - What happens to the installed beta-app when that version goes live in AppStore?

We're using TestFlight with external testers to beta-test our app. In the guidelines to TestFlight it states that If you already have the live app installed on your device, the beta version of the app ...
0
votes
1answer
27 views

Can I make my apple store app free with ads and give previous buyers ad free add-on?

I am planning to make my app free with ads but include an option to remove ads. Can I automatically give the add-on to all the previous buyers?
0
votes
1answer
23 views

Adding a new picture to the appstore needs a new build of the app

It seems to be true, that I have to build a new app-version for only adding a new picture in the appstore. So my App has the same code, but a new version and I don't know what to write in the update ...
5
votes
1answer
49 views

iOS version distribution of my own app

Apple publishes the iOS version distribution across all devices: Is there a way to see the iOS version distribution for a given app that I have published?
-3
votes
1answer
29 views

Howto upload a video preview to the appstore

Again, only problems with this Apple stuff, but sadly I have to work with. I simply want to upload a video preview for my app in app store. I am pretty sure, I am doing it correct. I meet all the ...
0
votes
0answers
63 views

Can I Reinstall Application Loader Without Xcode?

I just became an Apple Developer about an hour ago. On another question I was advised that I could use Application Loader to submit my Unity 3D puzzle apps to the Mac App Store. I read that it was ...
1
vote
2answers
48 views

When and how I will be paid in iTunes Connect Developer account?

For some months, I have on my account almost 16$, but I am not paid yet. What should I do to receive those money from Apple? What is the payment schedule? How do I get paid by Apple for App sales?
0
votes
2answers
37 views

Uploading a minor new build must wait for review every time?

I just fixed a few bugs and minor things after the initial version of an application was released into the app store. I've uploaded the binary to iTunesConnect but I see nowhere to change over the ...
1
vote
1answer
138 views

itunes connect tax form outside US

I'm trying to setup my tax information on itunes connect as a New Zealand citizen. I imagine I should leave fields 5,6,7 and 8 blank as I do not have business, employee, benefits or TAX number in ...
2
votes
1answer
457 views

Change “Third Party Content” answer for app in iTunes Connect

I submitted an app to the App Store yesterday, but now realize I should change by answer I checked for the "Third Party" content Yes/No question. Is there an easy way to do that? I can't find one.
0
votes
1answer
9 views

Is it possible to shorten the time between uploading an ipa to iTunesConnect and it becoming available?

The last release time to TestFlight was: 30 seconds build time. 4 minutes uploading a 5mb binary. 19 minutes waiting for iTunesConnect to make it available. Is there something we can do with xcode ...
5
votes
2answers
5k views

How to make a test user without a credit card?

I'd like to create a test user in iTunes Connect, so I can test in-app purchases. However, iTunes forces me to enter credit card information. Considering this is a test user, for a sandbox environment,...
1
vote
2answers
39 views

App Store - are “legal contract” kind of apps permitted?

I'm considering involving a lawyer in creating a simple app to create a contract between two people. They read and sign the contract on an iPhone and both get copies of it. I know there are medical ...
1
vote
2answers
305 views

My app is showing install size instead of download size in App Store

My uploaded iOS app is showing 28.3 MB size in the App Store app on an iPhone 5s. As per the Estimated App Store file size from iTunes Connect, my app size will be as shown in the image. My concern ...
0
votes
0answers
20 views

Can I add beta testers to my iOS app during app review?

I am iOS developer. I just finished a new iPhone App. I would like to send it to Apple for app review but I think I read somewhere that during app review I cannot add external testers for the app. ...
0
votes
0answers
13 views

Can we submit a higher version for beta review for testflight while a lower version is Waiting for Review (for store launch)?

We have submitted a version 1.07.01 for review by Apple for approval to launch the app on stores. Presently, the status is Waiting for review. We have another build version 1.08.01 with few changes. ...
0
votes
1answer
22 views

How do I determine which revenue from the App Store belongs to which app?

The iTunesConnect help says: Your financial reports are presented as groups of transactions, displayed in distinct rows. Each row represents a unique combination of an app, transaction type (...
0
votes
0answers
36 views

The list of banks Apple makes payment to developers to European countries

Can someone help me with this question. I'm going to sell my app in appstore. I need understand which country (I mean a bank from what country) will make payment to my bank account if my bank in ...
0
votes
1answer
47 views

Does Xcode 7 Require Admin Account to Build and Sign App

In order to build an ipa archive for Enterprise Distribution in Xcode 7, must I log in as an Admin user of the Enterprise Program to perform the build and code sign, or is it sufficient to have the ...
0
votes
1answer
102 views

How to block from sideloading apps (ipa) in iOS devices.?

I want to block sideloading the apps (ipa) to my iOS devices (iPhone, iPod, iPad). I googled about it and to my surprise, everyone was asking questions on how to sideload the apps. So, if anyone ...
0
votes
0answers
14 views

How do I know if my paid applications contract was accepted?

I have submitted all the required information last day. How do I know if everything is fine and there is no problems or anything? It doesn't tell me any current status. This is what I see:
0
votes
1answer
27 views

Can't log in to iTunes Connect : blank square?

I haven't been able to connect to iTunes Connect for a few weeks... I have used Chrome on Linux and on a Mac. On Linux I see a white square on the login page after I log in, and on my mac the wheel ...
3
votes
3answers
2k views

Is it possible to take the app name again after the app got deleted from iTunes-connect?

Since we can have 180 days time for app binary submission, After that window expires the application will be deleted from the itunes-connect. Then is it possible to create another application with ...
0
votes
0answers
10 views

iTunes fail to recognise iPhone

I downgraded iTunes12.0 to 10.0 but now my iPhone is not shown up there I tried every possible thing!! Like re-install and update drivers etc etc!!! Can somebody please tell me how to make it?
1
vote
1answer
61 views

Developer account under 18

I'm 16 and I've learned to develop iOS apps recently. I've finished my first app yesterday and I want to upload it to the App Store. I've tried to register with my name and my father's credit card ...
6
votes
2answers
2k views

View reviews and ratings in iTunes Connect

I am logging on iTunes Connect after a long time and i see that they have changed the layout and stuff for the website. So my question is; where can I view the reviews and ratings, that people have ...
0
votes
1answer
474 views

Is it possible to generate promo codes for in app purchases?

I have a free app with one in app purchase option, and I'd like to offer that IAP for free to some helpful users. In iTunes Connect it appears I can generate promo codes but those codes appear to be ...
1
vote
1answer
166 views

Do I really need one of those TAX IDS: SSN, ITIN, EIN?

I am not familiar with taxes. I've just enrolled developer program and am about to start sell the app through App Store. My country is Poland, I am individual person, I do not have company. I need ...
1
vote
1answer
27 views

Multiple apps from a developer account

We have a developer account and a published app on the ios app store. We are now launching another ios app. Since both the apps are entirely different in functionalities, should we use the same ...
6
votes
2answers
13k views

Is it a way to remove App from iTunes Connect?

Accidentally I used wrong naming convention for my Bundle ID in my App, and I want to delete that App from iTunes Connect, is it somehow possible? I already removed from developer.apple.com > ...
2
votes
3answers
3k views

Which countries can an individual iOS developer reside in in order to receive payments from Apple?

I want to sign up as an individual or as a company and sell apps on the App Store. SInce I have not purchased access to Developer Program I cannot check which countries are eligible..Any other way I ...
1
vote
1answer
109 views

Apple Ad-Hoc Certificate not generating beta-reports-active anymore

I'm currently trying to create a build of our app for TestFlight but for some reason Apple is not adding the beta-reports-active to the .mobileprovision file anymore (I checked the source of the file, ...
2
votes
4answers
8k views

Is there a standard delay for consumer ratings of apps on the App Store?

I have an app that's been out for a couple of weeks. Its not exactly selling like hot cakes yet, but I'm pretty sure I've gotten a rating or a review by now. But nothing shows when viewing either in ...
0
votes
1answer
43 views

Does Apple reveal its iOS review wait time?

The site appreviewtimes.com croudsources reports from iOS developers to figure out the current average iOS/Mac apps review time: Does apple reveal any information about the current review queue ...
24
votes
5answers
11k views

How to report App Store rule violations?

Is there a link or somewhere to report App Store rule violations? Specifically, when an app is using push notifications to send you advertisements/promotions, despite this being explicitly against ...