iTunes Connect is a suite of web-based tools created for developers to submit and manage their apps for sale via the App Store.

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3
votes
0answers
190 views

Why do crash reports only show up to iOS 8.2?

There's nothing newer than iOS 8.2 shown on here although newer OSes have been released. How do I view crash reports of iOS 8.3-iOS 9?
1
vote
1answer
112 views

Why is iAd Workbench completely broken?

Since the release of iOS 9, I can't view my ad revenue. Every time I try to pull up iAd Workbench, I get this message: It looks like a Java error. It happens on my phone as well. Safari on a ...
0
votes
1answer
555 views

Will Apple reject an app with “background fetch” which is used to upload a photos

Looks like this is the right place to ask. Basically I'm gonna to build an app which, while suspended periodically uploads photos to server (just like Google Photos uploads new photos to their ...
0
votes
1answer
275 views

Different pricing of apps regarding regions in country

My customer asked me the following question: "Imagine the situation you have an app that costs 0.99$. Is there any way to make this app free in certain area, such as chosen cities in a country? ...
0
votes
1answer
57 views

Can I get any info about my iTunes Connect customer?

Regarding in-App (or other) purchases, is there any info available about the customer for a given transaction? So far I've only found reports without any info on the customer. It's important because ...
1
vote
2answers
832 views

Long In Review Time

I've submitted an app to iTunes Connect via Xcode and I got an email from iTunes Connect which informs me about "Waiting For Review" situation at 4th of September. After waiting in the queue, on 9th ...
1
vote
1answer
109 views

Claiming an app title for your iTunes Connects account

I'm setting up my iTunes Connect account and chose an app title etc. Since I haven't released/published the app to iOS yet, can someone else set up an iTunes Connect app with the same app title and ...
0
votes
0answers
78 views

iOS: Missing Push Notification Entitlement

I've submitted my app five times in the past few hours trying to rid of this issue, but can't seem to figure it out: Missing Push Notification Entitlement - Your app appears to include API used to ...
0
votes
0answers
78 views

Different Download Number on iTunes Connect Web and iTunes Connect App

I found that the download number of my app on iTunes Connect website and iTunes Connect iOS app are different. For example, iTunes Connect website says my app has 7 download on Sep 1st, 2016, but ...
1
vote
1answer
152 views

Can I edit Demo account details in app review information in iTunes Connect when app status is “Waiting for Review”?

I have resubmitted my app for review after Apple rejection due to metadata rejection. I have updated the details in "Notes". Now my app status is "Waiting for Review". I want to change the demo ...
1
vote
1answer
204 views

Would Album Art in an app screenshot be protected by Fair Use?

I am submitting an app to the App Store and need to include album art in my screenshots in order to show off my app. The app pulls album art and music from SoundCloud's library so there is really no ...
0
votes
1answer
213 views

Privacy policy URL for app

I've read through Apple's policies of whether or not to include a privacy policy URL for my app and i'm still unsure. If you're currently NOT signed into GameCenter App or in Game Center in Settings ...
2
votes
1answer
29 views

URL link to amazon page inside game

Is it against any Apple developer rules to put a URL in a game somewhere, which links to a page on Amazon? and/or a link to a bloggers website?
1
vote
1answer
88 views

How to transfer an App Store app after developer enrolment ended?

I want to transfer an app from iTunes Connect. App was previously approved for Apple and was on sale. Now my developer license has expired. And now I can not find Transfer App and even Delete App ...
0
votes
1answer
266 views

I can´t receive an app transfer on iTunes Connect

I´m trying to receive an app transfer on my iTunes Connect account, but I can´t be able to do that, because the form to accept the transfer is throwing me this error: The phone number must be in a ...
1
vote
1answer
40 views

Renew Apple Developer Program with different email address

I am thinking to renew Apple Developer Program with a different Apple ID. Reason: There is a big mess in my iTunesConnect dashboard. I have started a lot of app, but not yet approved, and I do not ...
2
votes
1answer
469 views

Do I have to enroll an Apple Developer Program to access itunes connect as a team member?

I have searched and the closest I came to an answer was this, Do I have to enroll an Apple Developer Program when working for a client?. My problem is similar to his EXCEPT, I can generate ...
0
votes
1answer
190 views

In App Purchases Review Status

I have an app up for review that includes IAPs. The App has had the status of In Review for three days now. When I went to the IAP page in iTunesConnect, I noticed that all my IAPs had been changed to ...
0
votes
0answers
32 views

Share single app details with users on iTunes Connect?

On searching, I found out that on adding additional users on iTunes Connect under users and roles such as Technical, Finance etc., the added user can see details for all apps. Is it possible to ...
4
votes
2answers
226 views

Screenshots for iPhone 4/5/6/6+/iPad

I must attend to edit screenshots for an application, available on iPhone and iPad in 14 different languages. Each screenshot contains a text explaining the screen in all 14 languages. As each iPhone ...
0
votes
0answers
209 views

In iTunes Connect, for In-App Purchases, what screenshot should I use?

My app has In-App Purchases in it, but they got Rejected twice. Eventually I deleted them, and I've only re-done one of them. I don't know why they were rejected. They were localized in English and ...
0
votes
0answers
20 views

What e-mails will receive this apple connect user?

I just register an iTunes Connect user as a "Technical" role and I would like to know which e-mail notifications from iTunes Connect this user will receive from now on. I also would like to know if ...
3
votes
0answers
56 views

Tool for Checking App review Status

Is there any app or tool for checking app review status of App Store. I develop iOS apps for different clients and different iTunes accounts, so every time I have to login every iTunes account for ...
0
votes
1answer
110 views

Change app name without uploading new binary?

Am I able to change my app name shown in App Store without uploading new binary and going though the whole submission process?
0
votes
1answer
490 views

Submitting Swift 2 apps before the release XCode 7 ?

Do you know if it's yet possible to submit some Swift 2 apps to Apple or will I need to wait for the official release of XCode 7 ?
3
votes
1answer
70 views

Does apple reviews apps on slow network?

When starting my app it prefills local cache from server side. It takes me 25-30 sec. Apple refused my app because they claim after the first minute content is still not loaded. Do you know do they ...
0
votes
1answer
24 views

What does “leverages the Apple Watch menu” mean when refusing my App

I get the following reason to refuse my app: Specifically, upon review of application we have application/device icon leverages the Apple Watch menu., and they attached my app icon. Strange.
0
votes
0answers
53 views

Itunes Connect: Where in the submitting process of an app can one control what name appears on the app's App Store page?

In this example , I see one "Agar.io By Miniclip.com" in the first and second lines. I also see "Seller: Miniclip SA" in the information box. My question is, as an aspiring iOS App ...
1
vote
1answer
81 views

Transfer app without developer enrollment

I have two apple ID's. I created a new one for my new company and bought enrollment for it. The old account has three apps that are no longer available on the store, since the enrollment ran out of ...
2
votes
1answer
173 views

What constitutes “significant changes” when releasing a new TestFlight build that has passed beta review?

Is there any documentation or first hand experiences as to what constitutes significant changes to an app when submitting a new TestFlight build that has already passed beta review? Apple asks: ...
1
vote
1answer
66 views

Am I allowed to use an apple device from placeit.net with an app screenshot on Twitter?

I've built an iOS 8 app and I'm not 100% sure if I'm allowed to use a photo of an iPhone 5s running my app as a timeline picture on Facebook and Twitter (support pages)? The device will only be ...
-1
votes
1answer
120 views

How is promo code used for iOS app

What's a promo code used for? Why does one need it? Why not just release the app and if people want to download it, they do. What's the point of promo code if your app is already ready for release ...
0
votes
1answer
331 views

Name of the developer on App Store the same of Apple ID?

Is the name displayed on the App Store page of an app the same of the Apple ID or it can be changed on iTunes Connect? For example, if I use my father's Apple ID to publish an app (because I'm under ...
1
vote
1answer
314 views

Enroll Apple Developer Program under 18

I've seen a lot of questions like this throughout the web but they're mostly from 2 or 3 years ago, so I decided to ask to have some updated answers. I'm 16 and I want to start publishing and using ...
0
votes
1answer
947 views

Can a developer change the minimum payment threshold?

Is there a way to change the minimum payment threshold generated by inApp purchases? Google allows to change the minimum threshold (i.e.: 3.000€) and also to postpone the payment till 1 year. This ...
0
votes
1answer
180 views

reject code 8.1

8.1 Details Your app does not comply with the Guidelines for Using Apple's Trademarks and Copyrights. Specifically, your app icon contained a likeness of an iOS device. We’ve attached screenshot(s) ...
0
votes
1answer
374 views

How far can one go with an app before having to pay for the developer license?

We are using the iAd framework, which I know you need the 99$ developer license in order to be served ads. But you also need the 99$ developer license in order to go live in the AppStore. My question ...
1
vote
1answer
1k views

Can we submit new TestFlight “pre-release” build while previous build is “In Review” (for beta review)?

We submitted our app for beta review so that we can start using "External Testers" and go beyond the 25 person limit for Internal Testers. But while we are waiting for beta review to finish (currently ...
0
votes
1answer
95 views

iTunes Connect - Contact Info form not working

Okay, so I go to iTunes Connect to manage the contracts I have to sign to become a developer (yeah, fun stuff, and I got to encounter a bunch of fun puzzles on the way, see my Stack Overflow profile). ...
2
votes
1answer
36 views

Can i change the App availability multiple times?

Can i change the App availability date multiple times?. i.e Making it available for sale and changing it to future, again making it available etc. Example: I make an available today, its get on to ...
0
votes
0answers
32 views

Unsubscribe from e-mails but not from binaries in beta testing

Friends of my complaining getting too much e-mail from apple. They are beta testers of my app, getting regularly updates. Is it possible to get binaries, but do not get emails about status info?
0
votes
1answer
110 views

RSS app rejected for containing to external mechanism for purchases [closed]

I recently submitted an app that behaves like a RSS Reader for a specific niche that was rejected for providing access to external mechanisms for purchases or subscriptions. The app takes the user ...
1
vote
1answer
159 views

Receiving payments from iTunes - are there foreign currency exchange fees?

Apple collects payments for our apps in many currencies, converts all of them to our country's currency (CAD), then sends it to us in a single payment. My question: Does Apple charge a foreign ...
0
votes
1answer
3k views

Revoking and requesting a new distribution certificate in apple dev center

I'm trying update our iOS app through itunes connect. However, I'm having an issue with the iOS distribution certificate when I try to submit to the appstore. This is the error that appears to me: ...
0
votes
0answers
205 views

Itunes Connect (App Store) - Beginning of the day when change Price Tier

I changed my app from Free to Tier 1 on 05/21/2015, but in Sales and Trends statistics, report on 05/21/2015, my app has downloaded ~ 450 units and only Sales 100$ (Proceeds 70$) => 100 units with ...
2
votes
1answer
429 views

Is it possible to see what was 'illegal' about my app?

I've recently had an app of mine accepted for distribution on the iOS App Store. As usual, I selected to allow for publication on all App Stores. The app was approved and the app was available to ...
1
vote
1answer
173 views

iOS App Store shows wrong version number for my app

I have a new app update that shows version number 2.5, but when you tap the app for more details and check the Information section the version number is still 2.4.2.
12
votes
2answers
2k views

Will my apps be removed from the App Store if my developer account expires?

Will my apps get taken down on the App Store if I allow my developer account to expire?
0
votes
0answers
418 views

In sales and trends, why does proceeds divided by sales only = 66% and not 70%?

Recently Apple started including "sales" in iTunes Connect Sales and Trends which denotes the total revenue your app has made before Apple takes its 30% cut, while "proceeds" is what you made after ...
0
votes
1answer
265 views

Select the availability date for the first release of an iOS app

The first version of my iOS app got approved by Apple and is now in "Pending Developer Release" mode. I just set a "future release date" under iTunes Connect Pricing and got this message: You ...