iTunes Connect is a suite of web-based tools created for developers to submit and manage their apps for sale via the App Store.

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10 views

iTunes Connect Bank details

I am a developer from India having ICICI bank account. I am unable to add my bank to my iTunesConnect account. When I enter my IFSC Code, it shows the right bank branch. But everytime I enter my 12-...
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3answers
48 views

How can I generate iOS screenshots without using a simulator?

I'm not too far off from releasing my first Cordova-based iOS / Android app. The final step is to upload screenshots of my app in various resolutions (e.g. one to show how it looks on iPhone 6 Plus, ...
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6 views

wrong description language in Appstore for my local language

I have published an app in 2 languages (english and german). The Apps content is english and german and the description and pictures in Itunes-Connect are english and german (2 seperate languages) my ...
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1answer
31 views

How to contact a user who wrote a review to my app?

I have published an app in the App Store. Now one of the customers/buyer wrote a review regarding a technical issue. How can I contact that person? In the review I can only see the author's ...
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0answers
21 views

No App Sales or Downloads for a Week

iTunes Connect shows that during a period of a week in early May, our app downloads/sales were non-existent. We average about 500 downloads per week, so I can imagine that we may get really unlucky ...
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0answers
25 views

I am admin of a developer account but no access to member center

My apple id has been added to a developer program and its role is admin in iTunesConnect (https://itunesconnect.apple.com). But it is not activated in member center(https://developer.apple.com/account/...
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0answers
17 views

Change from Developer to Enterprise

Hi my manager has changed the license from app store to enterprise. I am looking at the member centre and wondered it it tells you that it is an enterprise license? The Apple ID is still the same as ...
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1answer
49 views

Withdrawing iTunes Connect payment in another territory

Can anyone tell me for sure whether Apple pays the developer in Cayman Islands? Do I need to have the developer license from Cayman Islands in order to receive payment in Cayman Island ? Any ...
0
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1answer
80 views

TestFlight - What happens to the installed beta-app when that version goes live in AppStore?

We're using TestFlight with external testers to beta-test our app. In the guidelines to TestFlight it states that If you already have the live app installed on your device, the beta version of the app ...
2
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3answers
693 views

Does macOS Sierra run Xcode 7.x?

Is Xcode 7.x functional running macOS Sierra to submit builds to iTunes Connect?
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1answer
27 views

Can I make my apple store app free with ads and give previous buyers ad free add-on?

I am planning to make my app free with ads but include an option to remove ads. Can I automatically give the add-on to all the previous buyers?
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1answer
49 views

iOS version distribution of my own app

Apple publishes the iOS version distribution across all devices: Is there a way to see the iOS version distribution for a given app that I have published?
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1answer
23 views

Adding a new picture to the appstore needs a new build of the app

It seems to be true, that I have to build a new app-version for only adding a new picture in the appstore. So my App has the same code, but a new version and I don't know what to write in the update ...
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1answer
28 views

Howto upload a video preview to the appstore

Again, only problems with this Apple stuff, but sadly I have to work with. I simply want to upload a video preview for my app in app store. I am pretty sure, I am doing it correct. I meet all the ...
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0answers
58 views

Can I Reinstall Application Loader Without Xcode?

I just became an Apple Developer about an hour ago. On another question I was advised that I could use Application Loader to submit my Unity 3D puzzle apps to the Mac App Store. I read that it was ...
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2answers
35 views

Uploading a minor new build must wait for review every time?

I just fixed a few bugs and minor things after the initial version of an application was released into the app store. I've uploaded the binary to iTunesConnect but I see nowhere to change over the ...
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2answers
46 views

When and how I will be paid in iTunes Connect Developer account?

For some months, I have on my account almost 16$, but I am not paid yet. What should I do to receive those money from Apple? What is the payment schedule? How do I get paid by Apple for App sales?
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1answer
131 views

itunes connect tax form outside US

I'm trying to setup my tax information on itunes connect as a New Zealand citizen. I imagine I should leave fields 5,6,7 and 8 blank as I do not have business, employee, benefits or TAX number in ...
0
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1answer
9 views

Is it possible to shorten the time between uploading an ipa to iTunesConnect and it becoming available?

The last release time to TestFlight was: 30 seconds build time. 4 minutes uploading a 5mb binary. 19 minutes waiting for iTunesConnect to make it available. Is there something we can do with xcode ...
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2answers
39 views

App Store - are “legal contract” kind of apps permitted?

I'm considering involving a lawyer in creating a simple app to create a contract between two people. They read and sign the contract on an iPhone and both get copies of it. I know there are medical ...
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0answers
19 views

Can I add beta testers to my iOS app during app review?

I am iOS developer. I just finished a new iPhone App. I would like to send it to Apple for app review but I think I read somewhere that during app review I cannot add external testers for the app. ...
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0answers
13 views

Can we submit a higher version for beta review for testflight while a lower version is Waiting for Review (for store launch)?

We have submitted a version 1.07.01 for review by Apple for approval to launch the app on stores. Presently, the status is Waiting for review. We have another build version 1.08.01 with few changes. ...
0
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1answer
22 views

How do I determine which revenue from the App Store belongs to which app?

The iTunesConnect help says: Your financial reports are presented as groups of transactions, displayed in distinct rows. Each row represents a unique combination of an app, transaction type (...
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0answers
35 views

The list of banks Apple makes payment to developers to European countries

Can someone help me with this question. I'm going to sell my app in appstore. I need understand which country (I mean a bank from what country) will make payment to my bank account if my bank in ...
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1answer
47 views

Does Xcode 7 Require Admin Account to Build and Sign App

In order to build an ipa archive for Enterprise Distribution in Xcode 7, must I log in as an Admin user of the Enterprise Program to perform the build and code sign, or is it sufficient to have the ...
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0answers
13 views

How do I know if my paid applications contract was accepted?

I have submitted all the required information last day. How do I know if everything is fine and there is no problems or anything? It doesn't tell me any current status. This is what I see:
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2answers
284 views

My app is showing install size instead of download size in App Store

My uploaded iOS app is showing 28.3 MB size in the App Store app on an iPhone 5s. As per the Estimated App Store file size from iTunes Connect, my app size will be as shown in the image. My concern ...
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1answer
99 views

How to block from sideloading apps (ipa) in iOS devices.?

I want to block sideloading the apps (ipa) to my iOS devices (iPhone, iPod, iPad). I googled about it and to my surprise, everyone was asking questions on how to sideload the apps. So, if anyone ...
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1answer
26 views

Can't log in to iTunes Connect : blank square?

I haven't been able to connect to iTunes Connect for a few weeks... I have used Chrome on Linux and on a Mac. On Linux I see a white square on the login page after I log in, and on my mac the wheel ...
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0answers
10 views

iTunes fail to recognise iPhone

I downgraded iTunes12.0 to 10.0 but now my iPhone is not shown up there I tried every possible thing!! Like re-install and update drivers etc etc!!! Can somebody please tell me how to make it?
1
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1answer
60 views

Developer account under 18

I'm 16 and I've learned to develop iOS apps recently. I've finished my first app yesterday and I want to upload it to the App Store. I've tried to register with my name and my father's credit card ...
0
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1answer
451 views

Is it possible to generate promo codes for in app purchases?

I have a free app with one in app purchase option, and I'd like to offer that IAP for free to some helpful users. In iTunes Connect it appears I can generate promo codes but those codes appear to be ...
1
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1answer
27 views

Multiple apps from a developer account

We have a developer account and a published app on the ios app store. We are now launching another ios app. Since both the apps are entirely different in functionalities, should we use the same ...
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1answer
94 views

How I can export analytic data from iTunes Connect

I have iTunes Connect account, I want to export the analytics from iTunes Connect and then generate a report in my own system. I read many article but haven't been able to find any api to connect to ...
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1answer
43 views

Does Apple reveal its iOS review wait time?

The site appreviewtimes.com croudsources reports from iOS developers to figure out the current average iOS/Mac apps review time: Does apple reveal any information about the current review queue ...
1
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1answer
103 views

Apple Ad-Hoc Certificate not generating beta-reports-active anymore

I'm currently trying to create a build of our app for TestFlight but for some reason Apple is not adding the beta-reports-active to the .mobileprovision file anymore (I checked the source of the file, ...
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0answers
47 views

Can't generate promo codes

My app has just passed the review process and now its status is "Pending Developer Release" My problem is that in the promo code section, the button to generate codes is grayed out, I can't click on ...
3
votes
1answer
61 views

Python-based app requires bypassing 'unknown developer' warning

Using a Python utility called py2app, I've built a distributable .app. from a Python-based project. It launches fine (when double-clicked) on my own machine, yet when tried elsewhere (other users on ...
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2answers
169 views

Does my company's DUNS number need to be active to renew my Developer Program Membership?

I need to renew my Apple's Developer Program Membership. But my D-U-N-S number (which was required to enrol in the program the first time) has expired. But it is too expensive, and it is useful for ...
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2answers
46 views

How much does Apple charge the developer to include in-app purchases?

I'm developing an App Store app which will be free to download, but there will be certain in-app purchases. How much does Apple charge a developer for in-app purchases, if applicable?
1
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1answer
164 views

Do I really need one of those TAX IDS: SSN, ITIN, EIN?

I am not familiar with taxes. I've just enrolled developer program and am about to start sell the app through App Store. My country is Poland, I am individual person, I do not have company. I need ...
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0answers
14 views

Submitting app - Regional or Global

I registered my Apple Dev account and paid for it. It's under country Croatia. When I submit my app, is it gonna be available globally or just in Croatia?
1
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1answer
37 views

No ratings after 30k downloads

I have an app in the appstore which has 30k downloads so far. It averages 500 downloads daily. However, I don't see much reviews or ratings at all. Only 4 reviews overall from all the countries (all 5 ...
1
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1answer
39 views

Set imageView as a banner inside an app

I wonder if Apple Review team allows such thing. Imagine you have a imageView inside your app, and you set it as a static banner, without any clicking option etc. Do you think Apple will allow sth ...
1
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1answer
426 views

Mac App Store Upload Fail: Validation Error (SFML)

I'm working on a SFML App in Xcode 7.2, and I'm trying to upload my project build to the Mac App Store, and I'm getting the following error: An error occurred during validation Couldn't ...
1
vote
1answer
184 views

Changing Support URL in iTunesConnect

Is it possible to change the Support URL for an App at any given time, even during App Review or after it has been approved without having to upload a new version or binary? I saw this link, iTunes ...
0
votes
1answer
26 views

How to make my app only on iPhone 4S and higher? [closed]

My app is for a smart device and uses Bluetooth Low Energy. I would like to enable my app only for iPhone 4S and higher. Is that possible ?
3
votes
1answer
226 views

Autofill password not working on iTunes Connect?

Every time I connect on iTunes Connect (OS X 10.10, Chrome) I have to fill in my password, which is very tiring. Chrome autofills all my passwords, why doesn't it work there? Even with the 'remember ...
1
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0answers
26 views

Using Explicit App ID For Initial Release

Will soon upload my App for review on AppStore. However I am not using any App Services so I could use a Wildcard App ID. But for future releases/patches I know I want to add Game Center Service so I ...
0
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1answer
69 views

Unable to post video preview for iOS app

I am unable to submit the video preview of my app. Length is ok and the upload is accepted followed by the message "Your file could not be loaded. Try again"