iTunes Connect is a suite of web-based tools created for developers to submit and manage their apps for sale via the App Store.

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13 views

Itunes Connect (App Store) - Beginning of the day when change Price Tier

I changed my app from Free to Tier 1 on 05/21/2015, but in Sales and Trends statistics, report on 05/21/2015, my app has downloaded ~ 450 units and only Sales 100$ (Proceeds 70$) => 100 units with ...
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1answer
94 views

Is it possible to see what was 'illegal' about my app?

I've recently had an app of mine accepted for distribution on the iOS App Store. As usual, I selected to allow for publication on all App Stores. The app was approved and the app was available to ...
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1answer
12 views

iOS App Store shows wrong version number for my app

I have a new app update that shows version number 2.5, but when you tap the app for more details and check the Information section the version number is still 2.4.2.
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2answers
629 views

Will my apps be removed from the App Store if my developer account expires?

Will my apps get taken down on the App Store if I allow my developer account to expire?
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0answers
47 views

Can't load iTunes connect page in web browser

Anyone else having this issue? I can't get iTunes connect to load. I enter my user name and password and it changes page but then just gets stuck and is a blank white screen. Have tried refreshing it. ...
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0answers
36 views

In sales and trends, why does proceeds divided by sales only = 66% and not 70%?

Recently Apple started including "sales" in iTunes Connect Sales and Trends which denotes the total revenue your app has made before Apple takes its 30% cut, while "proceeds" is what you made after ...
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1answer
30 views

Select the availability date for the first release of an iOS app

The first version of my iOS app got approved by Apple and is now in "Pending Developer Release" mode. I just set a "future release date" under iTunes Connect Pricing and got this message: You ...
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1answer
38 views

Check if newly released iOS app is worldwide available on the AppStore

I will release my iOS app soon and I read that there is a delay for up to 5 hours until the app is available on the AppStore worldwide. I'm in Austria (Europe), how can I check if the app is already ...
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1answer
35 views

iTunes Connect - Release time if app is set to specific launch date?

My first iPhone app is currently in "pending developer release" mode. At what time will the app be released if I choose to release it on a specific date? Via: >iTunes Connect >Select the ...
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1answer
117 views

How change language of interface in itunes connect

I had English language in iTunes Connect, but today it's changed to russian (I'm from Russia) and I cant find where to change the interface's language back to English (Russian localized - bad).
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1answer
143 views

WWDC scholarship app requirements?

I am trying to apply for the WWDC 2015 scholarship. I have an app that record trails (like Runkeeper) that I'd like to submit for the scholarship (and submit it to the App Store). However, in the ...
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2answers
28 views

iTunes Connect: What happens on devices when I delete an app?

We've got an application that we're overhauling and putting a new skin on. Marketing within our company has made the decision to cut ties with the previous application and try to market this new ...
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23 views

Will App Preview video for iPad be shown for iPhone users?

I made an App Preview video only for the iPad resolution and uploaded it to iTunes Connect. If I don't upload a video for the other iPhone resolutions, will the iPad video by shown on the App Store ...
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59 views

TestFlight user received invitation, but no apps available from within TestFlight app

I sent a bunch of invitations for users to join the TestFlight beta for my app. For the most part, it's worked fine, and many people are using it successfully. But one user, who received the ...
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1answer
31 views

Track referrers and link them to actual purchases

I am the owner of some content being sold through ibooks (http://www.sinkronigo.com). Some other websites are adding ibooks links to my books and I would like to know how many clicks to these links ...
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1answer
95 views

Does it make any sense to complain about App Store app review?

Apple has refused my app, but I can not accept reason. They said it is not able to fully loaded, but on all device, conditions etc. work well for me. Do you think is it any chance they read my ...
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0answers
17 views

How to determine final earnings in iTunesConnect?

Hey I never really cared about the exact amount of money I made, but this time I need to take off a 15% share to a client. For this, I now tried to understand how the final earnings are being ...
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30 views

Does a developer based in Australia have to submit ABN and GST registration for iAd?

I just submitted my tax information in iTunes Connect. It said that my iAd contract is effective. I have read it somewhere that you have to submit your ABN and GST registration to Apple to pay you ...
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1answer
40 views

Can't add a new ID to Volume Purchase Program Customers

I have an app that I sell using Apple B2B / VPP. When logging into iTunes connect to add a new Apple ID (for a new customer) I am finding that clicking "Add Apple Id" is doing nothing (e.g. the page ...
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2answers
131 views

Submitting to app store, in “Prepare for Submission”, how long do I get?

so I just had a bit of a panic and realised that the app name I want may not be available. Just went ahead and created an app in iTunes connect using the bundle id, sigh of relief it's available. I'm ...
3
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1answer
260 views

How to react on Appstore rejection of screenshots?

Today my app's metadata was rejected by Apple. Reason - "8.1 - Apps must comply with all terms and conditions explained in the Guidelines for Using Apple Trademarks and Copyrights and the Apple ...
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0answers
87 views

My App is not visible on itunes connect

I added an app in itunes connect in the following URL: https://itunesconnect.apple.com/WebObjects/iTunesConnect.woa/ra/ng/app In the above mentioned url, i pressed '+' Symbox on top -> New iOS App A ...
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3answers
2k views

The AppStore is temporarily unavailable. Please try again

This is very frustrating. We are not able to download apps from App Store, as we keep getting error message "The AppStore is temporarrily unavailable. Please try again". I falied also to login to App ...
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1answer
119 views

Unable to create iOS App Development certificate

I am trying to create a iOS development certificate in the dev center on apple. When I go to create a certificate the "OS App Development" option is greyed out and I am unable to select it. This has ...
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0answers
25 views

Apple AppStore - Factors to get listed in “Customers Also Bought”?

I would like to get my iPad app listed under Customers Also Bought in the Apple AppStore for a certain app. What factors are relevant to get listed in there? I guess same category and subcategory are ...
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1answer
41 views

Are app-related trademarks allowed as keyword for an app in the App Store?

I'm building an iOS 8 iPhone app that lets user upload photos to Facebook. Can I set the term Facebook as a keyword for my app in iTunes Connect or will that lead to a rejection by Apple?
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1answer
76 views

Which Apple Developer program Should I enroll to create Passbook passes

I am reading this documentation: https://developer.apple.com/library/ios/documentation/UserExperience/Conceptual/PassKit_PG/Chapters/YourFirst.html In order to register a pass type identifier, I need ...
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52 views

I selected “manually release this version” - what next?

I submitted an app to itunes connect. As I remember, I selected the aforementioned field instead of the other one with automatic release. Now my app status is ready to sale, what should I do next? ...
2
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2answers
230 views

Upgrade path for iTunes Connect TestFlight external testers after release to App Store?

When releasing to the App Store after using iTunes Connect Testflight beta testing, what's a good way to ensure that external testers get cleanly upgraded to the official App Store version? ...
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39 views

Apple iAd payment

Today I uploaded my first app to the App Store and wondered if Apple can pay me for the ads that I have in the app because I 'm underage or have to put payments on behalf of an adult. PS: I live in ...
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1answer
83 views

Possible to release an update on iTunes Connect only to certain countries?

Is it possible to release an update to an iOS app on iTunes Connect only to certain countries, while the app has been available worldwide? The intention is to release the new app gradually on a ...
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0answers
86 views

How to open Resolution Center for an app version rejection after the app is approved?

Something very strange happened to me. My company application was rejected in first place because App Review Team reported that it crashed in iPad Air 2. We bought a new iPad Air 2 and I faced no ...
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1answer
1k views

TestFlight Internal Testers on iOS Individual Developer Program

If I sign up for the iOS Individual Developer Program (rather than the Company one), will I be able to set up multiple users within iTunes Connect so that I can have some TestFlight internal beta ...
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2answers
616 views

Is using the Sprite Kit default spaceship image in my app a copyright infringement?

I am developing a game using sprite kit. When we create a new Spritekit project, by default a spaceship image is present in it. I can delete the icon and make my own but I really like that icon for ...
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0answers
22 views

Is request generated if an app with iAd is launched from a not supported country?

I am in Hungary, and I am not sure that the request number I see in iad.apple.com contains request coming from my personal device, during testing or this is purely from supported countries from real ...
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1answer
78 views

iTunes Connect data not updating since 2 days?

UPDATE: "Please note that data for Feb 3rd and Feb 4th is currently incomplete. We are working to correct the issue and apologize for the inconvenience." Sometimes pops up now. In the notification, ...
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1answer
27 views

When app get rating / review?

I have submitted an app to App Store. It has been downloaded almost 300 times. 5 in app purchase happened. But I do not get any review. I guess it depends on the users, whether they want to express ...
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2answers
2k views

Cannot seem to add internal testers with existing iTunes Connect accounts

I am trying to add internal beta testers to my app. The app is still in development, so I do not wish to submit the app for review for external testers. It seems the only way I can add an internal ...
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1answer
474 views

Metadata rejected- replied but no response 2 days after?

My app status changed to Metadata Rejected because they needed to ask me something. I answered 2 days ago and haven't gotten a reply nor has it changed back to in review. Is this normal?
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51 views

Strange iAd revenue phenomenon

In two of my apps there are iAds embedded and I do not understand how can I earn less money with more impressions on Notes at Night than Tinnitus Noise Generator. Do you have any idea? As I ...
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0answers
11 views

“Calculate” button on iTunesConnect non functional

I am trying to create an iAd campaign, and after entering my budget, daily spend goal,CPC bid, and CPA goal, the "calculate" button is doing nothing. I want to see my estimated taps and impressions.
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1answer
125 views

How to download all iTunes Connect screenshots for an app?

I want to make small changes to the screenshots for my iOS app and have misplaced the original files that I uploaded to iTunes Connect. Was going to download them back to my computer, but the ...
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vote
2answers
259 views

App review process (testflight): In review for a long time?

An app I submitted a while ago to testflight changed to "in review" a couple of days ago, and is still in review. Is this normal to be in review for this long?
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1answer
305 views

RSS app: How to get approval for App Store?

I submitted a RSS reader app, but it just got rejected from the App Store, with this cited: 8.5: Apps may not use protected third party material such as trademarks, copyrights, patents or violate 3rd ...
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0answers
40 views

Editing screenshots or videos before app review process is complete?

I have an app that is "Waiting for Review" on iTunes connect. Since submitting it, I have taken a few more quality screenshots and also edited a video with footage from the gameplay which I'd like to ...
1
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1answer
97 views

Change IAP Display Name [closed]

Is there any way to change an In App Purchase display name after you've created the IAP? I see the option to change other items, just not that... am I missing something? Thanks! This is referring ...
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1answer
143 views

Change “Third Party Content” answer for app in iTunes Connect

I submitted an app to the App Store yesterday, but now realize I should change by answer I checked for the "Third Party" content Yes/No question. Is there an easy way to do that? I can't find one.
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3answers
658 views

Which countries can an individual iOS developer reside in in order to receive payments from Apple?

I want to sign up as an individual or as a company and sell apps on the App Store. SInce I have not purchased access to Developer Program I cannot check which countries are eligible..Any other way I ...
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1answer
51 views

iOS Developer Program shut for the holidays? [closed]

I registered for the program during the weekend and noted that there are a two business day waiting period. I also noticed that iTunes connect is shut during the holidays, does the same apply to the ...
2
votes
3answers
251 views

Does apple review apps during the holiday break?

I had assumed they wouldn't be reviewing apps during this Dec 22-29 break (ARGH!) but on appreviewtimes.com there have been several postings both today and yesterday. Does anyone know if they still ...