iTunes Connect is a suite of web-based tools created for developers to submit and manage their apps for sale via the App Store.

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18 views

Apple Ad-Hoc Certificate not generating beta-reports-active anymore

I'm currently trying to create a build of our app for TestFlight but for some reason Apple is not adding the beta-reports-active to the .mobileprovision file anymore (I checked the source of the file, ...
1
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0answers
23 views

Can't generate promo codes

My app has just passed the review process and now its status is "Pending Developer Release" My problem is that in the promo code section, the button to generate codes is grayed out, I can't click on ...
3
votes
1answer
30 views

Python-based app requires bypassing 'unknown developer' warning

Using a Python utility called py2app, I've built a distributable .app. from a Python-based project. It launches fine (when double-clicked) on my own machine, yet when tried elsewhere (other users on ...
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2answers
78 views

Does my company's DUNS number need to be active to renew my Developer Program Membership?

I need to renew my Apple's Developer Program Membership. But my D-U-N-S number (which was required to enrol in the program the first time) has expired. But it is too expensive, and it is useful for ...
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2answers
25 views

How much does Apple charge the developer to include in-app purchases?

I'm developing an App Store app which will be free to download, but there will be certain in-app purchases. How much does Apple charge a developer for in-app purchases, if applicable?
0
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0answers
33 views

Do I really need one of those TAX IDS: SSN, ITIN, EIN?

I am not familiar with taxes. I've just enrolled developer program and am about to start sell the app through App Store. My country is Poland, I am individual person, I do not have company. I need ...
0
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0answers
10 views

Submitting app - Regional or Global

I registered my Apple Dev account and paid for it. It's under country Croatia. When I submit my app, is it gonna be available globally or just in Croatia?
1
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1answer
30 views

No ratings after 30k downloads

I have an app in the appstore which has 30k downloads so far. It averages 500 downloads daily. However, I don't see much reviews or ratings at all. Only 4 reviews overall from all the countries (all 5 ...
1
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1answer
18 views

Set imageView as a banner inside an app

I wonder if Apple Review team allows such thing. Imagine you have a imageView inside your app, and you set it as a static banner, without any clicking option etc. Do you think Apple will allow sth ...
1
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1answer
147 views

Mac App Store Upload Fail: Validation Error (SFML)

I'm working on a SFML App in Xcode 7.2, and I'm trying to upload my project build to the Mac App Store, and I'm getting the following error: An error occurred during validation Couldn't ...
1
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1answer
47 views

Changing Support URL in iTunesConnect

Is it possible to change the Support URL for an App at any given time, even during App Review or after it has been approved without having to upload a new version or binary? I saw this link, iTunes ...
0
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1answer
15 views

How to make my app only on iPhone 4S and higher? [closed]

My app is for a smart device and uses Bluetooth Low Energy. I would like to enable my app only for iPhone 4S and higher. Is that possible ?
2
votes
1answer
84 views

Autofill password not working on iTunes Connect?

Every time I connect on iTunes Connect (OS X 10.10, Chrome) I have to fill in my password, which is very tiring. Chrome autofills all my passwords, why doesn't it work there? Even with the 'remember ...
1
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0answers
14 views

Using Explicit App ID For Initial Release

Will soon upload my App for review on AppStore. However I am not using any App Services so I could use a Wildcard App ID. But for future releases/patches I know I want to add Game Center Service so I ...
0
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1answer
26 views

Unable to post video preview for iOS app

I am unable to submit the video preview of my app. Length is ok and the upload is accepted followed by the message "Your file could not be loaded. Try again"
0
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0answers
20 views

iTunes ITEM error - 90094,90534

When I'm validating my project it works fine but when I upload it to iTunes store these both errors occur. "invalid launch image" iOS version 6.0 or later. I am using Xcode 7.1 beta and iOS version ...
1
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0answers
369 views

“There was an error importing this build” on iTunes Connect [closed]

For some reason the build that I uploaded to iTunes Connect shows the following message: There was an error importing this build. There is no additional information about the error nor searching ...
0
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0answers
43 views

How soon Apple crash report appears in iTunes Connect?

I've read a bunch of articles on Apple crash reporting tool. When users allow sharing their Usage & Diagnostics data with developers, user related logs and crash info will be sent to an Apple ...
1
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0answers
25 views

Restore App Version Rejected by developer

Can I restore an iOS app version after Apple reviewed and confirmed my version after I accidentally rejected it? it was set to manual release (not auto nor scheduled) Built is still showing but it ...
1
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1answer
51 views

What does Apple consider to be tethering?

I plan to create an app that connects an iphone with another device like a second iphone or a laptop. The problem with my app is that it will transfer data to and from these two connected devices. ...
3
votes
1answer
534 views

View reviews and ratings in iTunes Connect

I am logging on iTunes Connect after a long time and i see that they have changed the layout and stuff for the website. So my question is; where can I view the reviews and ratings, that people have ...
3
votes
1answer
541 views

iTunes Connect: How can I generate promo codes for Pro apps?

I used to get an option to generate promo codes however since the new redesign which Apple did for the iTunes Connect, I haven't been able to find that option. Where is it hidden?
1
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1answer
97 views

itunes connect app analytics - number of app updates

We just released a new version of our app and I wanted to see how many users have updated to the new version. In the past it was fairly straightforward to see the number of app updates for your ...
0
votes
0answers
32 views

iTunesConnect negative sales?

Hey I found some people asking about negative units in iTunesConnect but I actually have a negative amount of money in the list for yesterday. What's weird is that both UTC and Local show the exact ...
1
vote
2answers
357 views

Cannot add app in itunes connect

While adding a new app on itunes connect I'm getting Try again. If the problem persists, contact us Without any other details. I have tried different computers / browsers. If I open the chrome ...
1
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1answer
28 views

Is possible to distribute app only to one account?

I'd like to ask you if it's possible to distribute my iOS app only to certain users/client. If yes, how?
6
votes
1answer
365 views

Will Apple still accept new iOS 8.4 apps?

I have an app that's close to release. And of course, we didn't get in before iOS 9 came out. Does apple still accept new applications that work in both iOS 8.4 and iOS 9.x or are we limited to only ...
1
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1answer
23 views

Are iOS applications required to have retina images?

All my research indicates that the answer is "yes" but I'd like some external confirmation from a source I trust (either Apple.com or this site) as I have a bunch of non-retina images and would really ...
2
votes
1answer
63 views

Does “Expired” certificate gets removed from the Apple's Developer Portal automatically?

Does "Expired" certificate gets removed from the Apple's Developer Portal automatically? I had a certificate for Development and Distribution on Apple's Developer Portal, but it expired, and now I can ...
3
votes
0answers
140 views

Why do crash reports only show up to iOS 8.2?

There's nothing newer than iOS 8.2 shown on here although newer OSes have been released. How do I view crash reports of iOS 8.3-iOS 9?
1
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1answer
89 views

Why is iAd Workbench completely broken?

Since the release of iOS 9, I can't view my ad revenue. Every time I try to pull up iAd Workbench, I get this message: It looks like a Java error. It happens on my phone as well. Safari on a ...
0
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1answer
303 views

Will Apple reject an app with “background fetch” which is used to upload a photos

Looks like this is the right place to ask. Basically I'm gonna to build an app which, while suspended periodically uploads photos to server (just like Google Photos uploads new photos to their ...
0
votes
1answer
149 views

Different pricing of apps regarding regions in country

My customer asked me the following question: "Imagine the situation you have an app that costs 0.99$. Is there any way to make this app free in certain area, such as chosen cities in a country? ...
0
votes
1answer
47 views

Can I get any info about my iTunes Connect customer?

Regarding in-App (or other) purchases, is there any info available about the customer for a given transaction? So far I've only found reports without any info on the customer. It's important because ...
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2answers
332 views

Long In Review Time

I've submitted an app to iTunes Connect via Xcode and I got an email from iTunes Connect which informs me about "Waiting For Review" situation at 4th of September. After waiting in the queue, on 9th ...
1
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1answer
48 views

Claiming an app title for your iTunes Connects account

I'm setting up my iTunes Connect account and chose an app title etc. Since I haven't released/published the app to iOS yet, can someone else set up an iTunes Connect app with the same app title and ...
0
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0answers
71 views

iOS: Missing Push Notification Entitlement

I've submitted my app five times in the past few hours trying to rid of this issue, but can't seem to figure it out: Missing Push Notification Entitlement - Your app appears to include API used to ...
0
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0answers
61 views

Different Download Number on iTunes Connect Web and iTunes Connect App

I found that the download number of my app on iTunes Connect website and iTunes Connect iOS app are different. For example, iTunes Connect website says my app has 7 download on Sep 1st, 2016, but ...
1
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1answer
92 views

Can I edit Demo account details in app review information in iTunes Connect when app status is “Waiting for Review”?

I have resubmitted my app for review after Apple rejection due to metadata rejection. I have updated the details in "Notes". Now my app status is "Waiting for Review". I want to change the demo ...
1
vote
1answer
130 views

Would Album Art in an app screenshot be protected by Fair Use?

I am submitting an app to the App Store and need to include album art in my screenshots in order to show off my app. The app pulls album art and music from SoundCloud's library so there is really no ...
0
votes
1answer
122 views

Privacy policy URL for app

I've read through Apple's policies of whether or not to include a privacy policy URL for my app and i'm still unsure. If you're currently NOT signed into GameCenter App or in Game Center in Settings ...
2
votes
1answer
28 views

URL link to amazon page inside game

Is it against any Apple developer rules to put a URL in a game somewhere, which links to a page on Amazon? and/or a link to a bloggers website?
1
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1answer
51 views

How to transfer an App Store app after developer enrolment ended?

I want to transfer an app from iTunes Connect. App was previously approved for Apple and was on sale. Now my developer license has expired. And now I can not find Transfer App and even Delete App ...
0
votes
1answer
240 views

I can´t receive an app transfer on iTunes Connect

I´m trying to receive an app transfer on my iTunes Connect account, but I can´t be able to do that, because the form to accept the transfer is throwing me this error: The phone number must be in a ...
1
vote
1answer
33 views

Renew Apple Developer Program with different email address

I am thinking to renew Apple Developer Program with a different Apple ID. Reason: There is a big mess in my iTunesConnect dashboard. I have started a lot of app, but not yet approved, and I do not ...
2
votes
1answer
304 views

Do I have to enroll an Apple Developer Program to access itunes connect as a team member?

I have searched and the closest I came to an answer was this, Do I have to enroll an Apple Developer Program when working for a client?. My problem is similar to his EXCEPT, I can generate ...
0
votes
1answer
118 views

In App Purchases Review Status

I have an app up for review that includes IAPs. The App has had the status of In Review for three days now. When I went to the IAP page in iTunesConnect, I noticed that all my IAPs had been changed to ...
0
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0answers
31 views

Share single app details with users on iTunes Connect?

On searching, I found out that on adding additional users on iTunes Connect under users and roles such as Technical, Finance etc., the added user can see details for all apps. Is it possible to ...
4
votes
2answers
158 views

Screenshots for iPhone 4/5/6/6+/iPad

I must attend to edit screenshots for an application, available on iPhone and iPad in 14 different languages. Each screenshot contains a text explaining the screen in all 14 languages. As each iPhone ...
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0answers
134 views

In iTunes Connect, for In-App Purchases, what screenshot should I use?

My app has In-App Purchases in it, but they got Rejected twice. Eventually I deleted them, and I've only re-done one of them. I don't know why they were rejected. They were localized in English and ...