0
votes
0answers
11 views

Make iTunes remember iPhone pin for sync

Is it possible to make iTunes remember iPhone pin for sync? It's really annoying having to unlock the phone when it wants to sync!!
1
vote
1answer
35 views

Want to download songs to my iPhone; don't want to plug it into the computer

I have an up-to-date (iOS wise) iPhone 4. I downloaded two songs on my computer and now I want to get them on my phone, but my version of iTunes is outdated, and my computers slow, also I'd rather ...
3
votes
1answer
74 views

How to completely erase the Photo Library on an iPhone?

I decided to delete all of my iPhone's photos and videos so I copied everything to iPhoto and deleted everything on my phone. After that, I decided to backup my phone through iTunes. Then I ...
1
vote
1answer
34 views

Has anyone seen this weird floating light in iTunes before?

I connected my iPhone to my computer, and iTunes opened up as it always does. However, I got this weird video playing in the window. I have no videos on my phone or in my iTunes library. It wasn't ...
1
vote
0answers
32 views

Backup iPhone to external drive on Mac

What is the best technique for changing the backup location of one's iPhone to an external drive. It would seem that with small SSD's (256GB) and very large iOS devices (128GB) that Apple would easily ...
0
votes
1answer
358 views

Restoring iOS 7.1 to iOS 7.0.4 [duplicate]

I'm trying to Downgrade my iPhone 5s from iOS 7.1 to iOS 7.0.4. I have been looking at tutorials, and found this one Downgrading iOS 7.1 with iTunes It worked up until the last step. My iPhone ...
0
votes
0answers
7 views

iTunes shows 2 files on my iPhone likely to be transfered, always greyed out.

so here is what I've got. I have bought two singles from iTunes store on my mac and somehow they were put into iPhone 'transfer list', you know, greyed out until the next sync. If I delete them from ...
1
vote
1answer
178 views

How to restore my iPhone when iTunes keeps returning an error 2001?

My iPhone 5 won't boot anymore and when I plug it in my MacBook, it goes to recovery mode (cable logo => iTunes logo). So I tried to restore it using iTunes but I keep getting this error Any idea ...
1
vote
0answers
33 views

Only First Track Played on iPhone gets updated to iTunes Playlist

I've searched and found issues similar to mine, but not exact. I've got an iPhone 5 running iOS 7.1. I've got two Macs: Work: Macbook Pro running 10.9.2 with iTunes 11.1.5 Home: iMac also running ...
1
vote
3answers
94 views

Import music into iPhone without deleting everything

My OSX crashed and I installed it completely new (no backup). Now I wanted to import some music into my iPhone and it seems it is not possible. Every time I get the warning that everything get deleted ...
3
votes
1answer
313 views

Podcast syncing between iTunes and iPhone doesn't work

I'm running iTunes 11.1, iOS 7.1, and Podcasts 2.0.2 for iOS, the latest versions of each. I'm signed into the same iCloud account on both my Mac and iPhone. Podcast syncing is enabled in iTunes, and ...
2
votes
0answers
46 views

iTunes remembers my friend's iPhone from when he plugged it in to recharge

Every time my friend's iPhone is on the same WiFi network, iTunes asks me if I want to update his phone's OS and then later asks if I want to update his carrier profile or something like that. How can ...
0
votes
0answers
10 views

Audiobook ends up being two books on iPhone

I have an audiobook on my laptop (Moby Dick, which I ripped from CDs). I want to put it on my iPhone so I can listen to it on a long car ride. On my laptop, I see it as one book: And when I select my ...
1
vote
1answer
134 views

Restoring iPhone as a new iPhone but backing up contacts

I have an iCloud account, but I am backing up via iTunes. I want to restore my iPhone because of the "other" files taking up a really huge portion of my phone's memory (2 GB and I have only ...
0
votes
0answers
131 views

Album covers from songs bought in iTunes won't show album cover on iPhone

I restored my iPhone 5 from an iOS 7.0.6 jailbreak to iOS 7.1. I restored to a backup. During the syncing of songs from the backup to my iPhone it accidentally got unplugged. I plugged it back in and ...
0
votes
1answer
31 views

How to batch download and process camera roll

My camera roll is taking up way too much space on my iPhone, but I like having all my pictures. Every time I connect my iPhone to my computer, I would like to download/save new photos on my Mac, ...
0
votes
0answers
28 views

iTunes does not recognize password with spaces

I set my AppleID's password on the website and it contains spaces. Now when I try to register my iPhone using iTunes, it complains that my password contains spaces! All other Apple apps, ...
1
vote
1answer
95 views

Disable automatic iTunes launch when iPhone is plugged in via USB

How do I disable automatic iTunes launch when iPhone is plugged in via USB (for charging)? In fact, I would like to disable automatic launch of anything when an iPhone is plugged in (including ...
0
votes
1answer
33 views

New phone registration into old apple ID data

I got a new iPhone 4S and I used it to voice-record an important lecture. I plugged it into my computer and iTunes popped up saying I had to register it. It showed me two options: Register as a new ...
4
votes
6answers
2k views

Purchased music keeps appearing (iPhone 5, iOS 7.1)

I have downloaded music directly from iTunes onto my iPhone from the app. The problem is some of the songs I don't want on my iPhone and I just do not have the space for it, and I would like to add ...
0
votes
1answer
260 views

Can I track my stolen iPhone 5 if the SIM is removed and the thief tries to hook it up to iTunes to restore it?

Can I track my iPhone 5 if the thief removed the sim card but tries to use iTunes to factory reset it? Could I track it if does not have a network connection without the sim?
1
vote
3answers
2k views

Why do my most recent iTunes music purchases not sync to my iPhone?

For some reason, the last 15 songs or so that I've downloaded won't sync to my iPhone. I've tried: Removing all music by unchecking "Sync Music" (didn't actually remove the music for some reason) ...
1
vote
1answer
151 views

Itunes Info Button Missing?

I am running the most current iTunes 11.14 version and am trying to sync my contacts on my computer to my iPhone 4s. From everything that I have read, I'm told to find the "info" button and select ...
11
votes
1answer
420 views

I was physically robbed and now can't manage my Apple ID… how can I extract my purchases?

TL;DR Since it seems obvious that at present Apple can do nothing to help me: I need some way of getting as much of my content (music/apps/contacts/etc) out of this account... what can I do? All of ...
1
vote
1answer
147 views

iTunes sync mysteriously failing in various ways

I have an iPhone 4S with iOS 7.0.4, and my MacBook (10.6.8) has iTunes 11.1.4. I have a few small mp3 files that I want to copy from my MacBook to my iPhone. When I connect the phone to the MacBook ...
0
votes
1answer
335 views

What do I do when I get a “sync session failed to start” message when syncing iPhone to itunes?

The context is that I'm restoring my wife's new replacement iPhone from a backup. It already did the first sync, where it gets all the settings and whatnot, but not the apps. Tried the second sync, ...
0
votes
1answer
569 views

iTunes could not back up the iPhone because the backup could not be saved on the computer

I keep getting the message “iTunes could not backup the iPhone because the backup could not be saved on the computer”. I upgraded my computer, so it’s all brand new, huge hard disc. It runs Win 7 and ...
0
votes
0answers
108 views

Different number of Contacts on iPhone, iCloud & Outlook. How to find the ones not in both? & Fix It

Different number of Contacts on iPhone, iCloud & Outlook. How to find the ones not in both? & Fix it We have not yet installed the iCloud Control Panel for Windows on the PC - Win 7 x64 ...
0
votes
0answers
170 views

Complex Issue: iPhone Contacts with unified/ linked cards double sync with iCloud & back up with iTunes + Outlook

Complex Issue: iPhone Contacts with unified/ linked cards double sync with iCloud & back up with iTunes + Outlook Current State: iPhone 4 iOS 5.1.1b iCloud Control Panel/ Application Setup ...
1
vote
0answers
38 views

Number of downloads and updates

I check my app downloads on AppAnnie. Today I've seen that the number of updates is greater than the number of downloads ... how can it be possible ? Let's say the first version of an app is ...
1
vote
1answer
93 views

I am unable to download an audio book that I bought from iTunes to my iPhone 5

I am unable to download an audio book that I bought from iTunes to my iPhone 5. It appears on my phone only in the shared folder when I'm connected to iTunes. When I exit iTunes the book disappears.
0
votes
2answers
30 views

Sharing single instance of iTunes with iPad and iPhone

I have been using iPhone since last 2+ years and recently I got an iPad. Is it possible to share single instance of iTunes with iPad and iPhone? I only got on PC at home. I wanted to have only iTunes ...
0
votes
2answers
3k views

iPhone contacts not syncing with Gmail or Windows anymore

I have an iPhone 4s with iOS 7.0.3. I am trying to sync my iPhone contacts somewhere safe, besides the backup in iTunes. I was burned in the past with iTunes backup when contacts all got lost on my ...
0
votes
0answers
23 views

iTunes recognizes device incorrectly

When I plug my iPhone into my PC, iTunes recognizes it as my daughters, wiping out all my content and replacing with her pictures, songs, contacts. I just want to download some songs and leave the ...
2
votes
1answer
374 views

The iPhone is synced with another iTunes library error Message

Whenever I select to manually manage music and videos, I get an error message that says "The iPhone is synced with another iTunes library. Do you want to erase this iPhone and sync with this iTunes ...
1
vote
0answers
29 views

Preset a password for all encrypted backups by policy

I am trying to find a way to protect my Corporate data. Currently this revolves around backing up data. When you backup an apple device it contains any Exchange/Activesync data. When you restore the ...
2
votes
1answer
457 views

Transferring purchases from iPhone to iTunes - Why is it necessary?

When trying to restore my iPhone 5s to 7.0.4 via iTunes I get this message: There are purchased items on the iPhone “X’s iPhone” that have not been transferred to your iTunes library. You should ...
0
votes
1answer
57 views

iTunes Backup - iOS & Settings only - No Apps

Is there a way to backup the iPhone such that none of the apps are included? I can always download the apps from the iTunes App Store after the iPhone is restored. I would like to backup all the ...
1
vote
2answers
325 views

Does iTunes Home Sharing transfer in-app purchases?

My wife recently got an iPhone and, being that I'm an iPhone user already, I set up iTunes Home Sharing (under my Apple ID) so that I could share some of my purchased apps with her. While paid apps ...
3
votes
3answers
5k views

iPhone pictures won't delete and keeps “restoring” after deletion using iTunes sync

I'm having trouble with deleting my pictures. The initial problem is that after updating to iOS7 all my Photo Albums are stuffed up. There are like 2-3 instances of the same albums with different ...
1
vote
1answer
29k views

How to bypass iCloud login for iPhone 5 running iOS 7 when email and password was forgotten?

I restored my iPhone 5 with iOS 7 without knowing that iCloud account will be asked. I already forgot what email and password I set on that phone. Now, after the phone was restored and unlocked but ...
0
votes
0answers
195 views

Restoring from icloud vs itunes to new phone, data missing

I have an iphone 4S and am moving to 5S. Normally backup to icloud automatically. I have done full backups on Itunes 11.1.3 on Mac 10.6.8. Neither is a complete backup. E.g. Itunes essentially refers ...
1
vote
1answer
28 views

How do I stop the sync attempts for an app?

Whenever I sync my iPhone with iTunes, the phone tells me: iTunes Sync 1 item could not be synced. See iTunes for more information. And iTunes tells me: The app "The Elements" was not ...
1
vote
1answer
330 views

How do I sync podcasts added in the iPhone's Podcasts app to iTunes on OS X?

I added some podcasts from the iTunes store to the iPhone Podcasts app version 1.2.3 on iOS 6.1.3. My iTunes 11.0.5 sync settings for this phone's podcasts is sync podcasts, and automatically include ...
1
vote
1answer
140 views

Can't download free apps

When I try to download a free app it keeps sending me to the settings info about my card number. Then it says that there was a billing problem with a previous purchase. And to update my payment ...
2
votes
1answer
267 views

Syncing someone else's iphone to my itunes

Can I sync someone else's iphone to my iTunes and put my songs on their phone without losing their imformation such as contacts
2
votes
1answer
81 views

Get video from iPhone Videos app onto Mac/PC

So a friend of mine has a video in the "Videos" app under "Home Videos" that was created using iMovie on his Mac. His mac has since been wiped and he's lost the video. It is however still on his ...
1
vote
2answers
1k views

iPhone/iPad back up to different hard drive?

Is there a way to have iTunes store your iPhone/iPad/iPod back up to a different hard drive on a Mac?
0
votes
1answer
66 views

How to keep apps separate per user in iTunes?

My husband and I are currently sharing a computer and due to the limited data on the iCloud we both like to create a backup of our cell phones on the computer. With each iOS update I like to reset my ...
0
votes
1answer
41 views

What do I have to do on my iPhone or in iTunes if my number changed?

I switched to a new provider yesterday, and I'm gonna receive an iPhone 5s from them later today. But as the cancellation of my plan with the previous provider isn't completed yet, the SIM card coming ...