1
vote
1answer
39 views

Unable to change payment information to NONE in iOS Appstore

Ever since adding an iTunes gift card to my account, I'm getting verification requests like crazy. I can't even download free apps. It takes me to my payment info and when I try to select none, I ...
2
votes
1answer
31 views

Using a gift certificate for an app without fully redeeming it

I have an Apple gift certificate with a balance on it. I would like to use some of that balance to purchase an app from the App Store, but I don't want to fully redeem the gift certificate for iTunes ...
0
votes
0answers
38 views

How does appannie collect their app store rankings?

App Annie claims ranks go up as high as 1500. Using the charts apple provides (example: ...
0
votes
0answers
36 views

How can I know what apps are on my phone but not in my iTunes library?

I constantly get the following warning dialog when doing a backup of my device to my computer through iTunes. Clicking yes does not prevent this from happening in the future. Clicking no does ...
1
vote
1answer
449 views

Attempting to update app asks for a different iTunes account password

I am trying to update WhatsApp. It is asking me for an iTunes password of a different email address and I can't change it. I rebooted my phone, signed in and out of iTunes and it is not changing it. ...
0
votes
0answers
9 views

Installing older version of an app using iTunes [duplicate]

I'm trying to install iBooks on an iPod touch running with iOS6. (This question applies to other apps as well.) Unfortunately, I currently do not have wifi access, and thus cannot use the "App Store" ...
0
votes
3answers
1k views

How do I download Remote.app on an iOS 6 only device?

When I try to download Remote.app or Find my friends on a device that is stuck on iOS 6 I am presented with this alert? This application requires iOS 7.0 or later. You must update to iOS 7.0 ...
-1
votes
1answer
2k views

Can't install or buy apps from App Store on iPad mini iOS 7

I’m trying to buy apps or music from App Store and iTunes but isn't working. Every time I try I get the "Purchase Could Not Be Completed" message (see screenshot below). How can I fix this?
1
vote
1answer
133 views

Can't download free apps

When I try to download a free app it keeps sending me to the settings info about my card number. Then it says that there was a billing problem with a previous purchase. And to update my payment ...
0
votes
0answers
58 views

Doubt with iTunes account with different countries

I already have an iTunes Indian account. Now from Account settings, I can change my country and select US. It will ask to license agreement and US address. After that I am signed into iTunes US store. ...
0
votes
1answer
62 views

How to keep apps separate per user in iTunes?

My husband and I are currently sharing a computer and due to the limited data on the iCloud we both like to create a backup of our cell phones on the computer. With each iOS update I like to reset my ...
2
votes
1answer
717 views

How to bypass country restrictions on App Store?

I want to download an iPhone app which is not accessible from my country (India). How can I bypass the country restrictions?
0
votes
0answers
32 views

Cannot Purchase IAP, Continually Asks for Password

This is an iPad mini running 7.0.4. I am having trouble when trying to buy an IAP. It just continually asks for my iTunes PW (it's the correct PW). I often have trouble downloading apps as well. I've ...
-1
votes
1answer
455 views

How to solve international credit card issues?

The issue is: I had an US account which some iTunes gift card credit on it. Using this credit, I bought the game Magic 2014. I played a lot and after some time I decided to buy its expansion through ...
0
votes
0answers
87 views

iPhone 4 Zombie Apps in ios7

I have several unwanted apps on my iPhone 4 ios7 that appear greyed out, do not run, show a "paused" badge when I click on them, but will not delete if I try the usual method. They will also not be ...
0
votes
0answers
2k views

Can't download apps from App Store (Can't connect to iTunes)

I cannot download any apps from the App Store (free apps) any more. The massage I receive is "Cannot connect to the iTunes Store." It seems that after I connect to iTunes with my laptop, it all ...
-1
votes
3answers
127 views

Itunes App Store Release Date Missing

I use the Windows OS and iTunes 11.1 and recently I noticed that the last few version of the Itune App Store they had made changes to the viewing of app in both iphone & ipad. The old version can ...
1
vote
0answers
49 views

purchased a paid app on a laptop and will not appear on my mac's itunes

I purchased a paid app on my laptop, after logging in with my apple ID, and even got an email verifying my purchase. Today, I logged in to my mac, opened itunes and the app was not in the list with my ...
0
votes
1answer
305 views

How to stop iTunes to auto download “Available apps” on start?

I have downloaded few apps on my iDevice and stopped the download realizing that was not the intended app.Whenever I start my iTunes, it tries to download them. How can I stop the apps from getting ...
0
votes
1answer
153 views

Apple ID's — I have apple id's on two devices [duplicate]

I have the same apple id on two devices can i delete one app on one device without deleting it on the other device. There are lots of apps which I would like to have and lots of apps which I wouldn't ...
2
votes
1answer
124 views

Does the iTunes Affiliate Program work with the Volume Purchase Program?

Can one earn affiliate commission through the iTunes Affiliate Program for purchases made through Apple's Volume Purchase Programs for Business or Education? In case it makes a difference, we're ...
1
vote
2answers
551 views

Can I keep track of one specific app's sales from someone else's iTunes Connect page?

I'm an iOS developer, and I just found a publisher for my app - they will sell the app with their own iTunes Connect account. I have my own iTunes Connect account as well, and I'd like to keep track ...
0
votes
0answers
10 views

Managing to change my Apple ID to another country [duplicate]

I need to change the country of Apple ID from UK to US, but I previously purchased some apps with my UK-based account, do I need to re-purchase them after migration? Will I still be updating my apps ...
0
votes
1answer
308 views

Purchases and updates after changing AppleID & Primary Email Address

I want to switch my AppleID from using my ISP email addrress to my gmail address. If I change both my AppleID and Primary Email Address as directed, (I understand I'll need to log out and log back in ...
1
vote
1answer
235 views

Is it possible to not keep ios apps on your main computer?

I sync my iPhone and iPad with my MacBook. It appears that iTunes stores copies of all of my apps on my MacBook, even though I, for obvious reasons, can't actually use them there. The problem is that ...
1
vote
1answer
211 views

Can I still update my free apps if I change my iTunes Account Country?

If I change my iTunes Acccount country, I realize that I'll lose the ability to update apps for which I've paid. But what about apps that were freely purchased like : Facebook, Twitter, ... Will they ...
1
vote
1answer
1k views

Restoring past purchases from different country

I recently moved countries, and have purchases associated on my iTunes account. Once I moved countries, I changed the country on my Apple ID to my new country. However, after using a store card on ...
0
votes
1answer
248 views

Can't rate apps/music/etc in iTunes or App Store

I'm unable to rate anything in either iTunes, the Mac app store, or the iOS app store. If I rate an app 5 stars (or anything else), and then return to the search results, then go back to the app page ...
12
votes
2answers
4k views

How can I gift a copy of an app that I already own?

I own an app. I want to purchase an additional copy of that app for a friend using iTunes' gift functionality. In the iOS App Store and the iTunes store on a Mac, the gift option doesn't appear for ...
10
votes
2answers
8k views

How to not sync apps to iTunes 11

Since iCloud now offers a way for me to download apps directly from the cloud and I only want to keep updating the apps I use on my iOS device and not all that I have, I wanted to keep all my apps ...
2
votes
1answer
29 views

Service which monitors when apps are updated?

I have a couple of old applications which I adore, but really don't want to have on my iPhone at the moment, because they're terrible in iOS6 / iPhone 5 and haven't been updated for over a year. I'd ...
2
votes
1answer
820 views

Downloading a previously purchased app to iTunes on another computer

I've purchased and downloaded an app to a computer that I do not sync with my iPhone on a daily basis. I would like to download the same app to a computer that I do sync usually and then sync it. Is ...
-1
votes
2answers
722 views

“Cannot connect to iTunes” so cannot install any apps or update them in iPad, why?

I don't have Mac computer/laptop. I have only iPad. Now I am getting this error "Cannot connect to iTunes" although I have never used iTunes. So I cannot install or update any apps in iPad. How can I ...
2
votes
1answer
3k views

How do I re-download songs I purchased on the iPad, after formatting the iPad?

I formatted the iPad and lost my songs. Is it possible to re-download songs I bought via iPad?
3
votes
1answer
429 views

How can I automate keeping historical versions of iOS apps on the Mac?

I find that iTunes management of backing up Apps isn't ideal for a number of reasons. It will happily keep a copy of the most recent App in it's own area within the iTunes library, but it's archival ...
1
vote
2answers
6k views

How do I get iTunes to take my security update info?

Recently, when attempting to make a purchase (or free download) on the App Store iTunes was requesting I update my security info. This is not the 3 digit code on my credit card, but the 3 security ...
1
vote
1answer
309 views

How to tune the iTunes and App Store to remember the password for a very long time?

By default iTunes and App Store are remembering your password only for 15 minutes and this is really annoying for someone that keeps the access to his computer safe anyway. I am almost sure that ...
0
votes
1answer
164 views

Deleted apps in iTunes. Can I transfer them from iPhone?

I've deleted apps from my iTunes. Can I transfer them somehow from my iPhone? Or I should re-download them one by one? When I try to sync my iPhone, iTunes want's to delete apps…
6
votes
1answer
5k views

Appstore, turn off password for free apps download?

is there a way to turn off the password requirement when downloading free content from the appstore? I just find it slightly annoying when other app marketplaces don't have that compulsory ...
3
votes
2answers
169 views

Downloaded app on iPad, now I cannot download it on iPhone

I downloaded cinemagram on my iPad2 running latest iOS5.1 - now I want to install it on my iPhone 4S running latest iOS5.1, the install is greyed out I even deleted it on my iPad - that did not help. ...
0
votes
2answers
74 views

Is there a way to see a list of all the apps available on the app store?

I know that there are several ways to browse the App Store. You can see the featured apps, which I assume are featured by Apple staff. There's genius, which is based on your prir purchases. Then there ...
2
votes
1answer
3k views

Extremely slow 'processing file' times for Apps in iTunes 10.6

Since installed iTunes 10.6 on my MacBook whenever I update an app, the download is speedy but it is taking between 4 and 8 minutes in the indeterminate 'processing file' state. I've never seen this ...
7
votes
2answers
2k views

iTunes reports “There is no updates available” for applications but there are updates available

Recently I moved from Russia to New Zealand. And now I'm experiencing an issue - all the applications I purchased in Russia cannot update here in NZ. I see there is a number in front of Apps in iTunes ...
0
votes
1answer
89 views

Issue syncing iPhone 4 with iTunes

My wife owns an iPhone 3, and I recently bought an iPhone 4. Now I want to use the same iTunes (on my MacBook Pro) and same Apple ID as her, because I want to use the apps & music currently ...
6
votes
1answer
599 views

How does an app get to be featured in the App Store? [closed]

I have created an iOS Lifestyle app. In the App Store, under the Top Featured tab in the New column I was amazed to see my app listed there. Is it organized by sales or Apple featured?
2
votes
1answer
151 views

Inconsistent App Store ratings stars representation

In the iTunes App Store for iPhone, the rating is often displayed near the application's icon. Sometimes, when there are no ratings, the empty stars have an orange outline and sometimes they don't. ...
1
vote
2answers
228 views

How to find the iTunes Store link of an installed App?

I have one of the numerous flashlight apps that I wanted to recommend to a friend. What is the easiest way to retrieve the iTunes Store link from my already installed iOS App ? The info window ...
1
vote
1answer
2k views

Different iTunes region and App updates

I've moved house from the UK to Ireland so now am in a different iTunes region. I have changed store and registered new payment details so I can properly use iTunes again. BUT, all of my App updates ...
0
votes
1answer
450 views

Managing devices on iTunes Store

I have bought an iPad 2 a few days ago, have configured it but I am unable to use FaceTime or iMessages. After searching a while, I found this page (http://support.apple.com/kb/HT4627). It says how I ...
1
vote
1answer
6k views

Could my app store password stop working due to iCloud confusion?

How can I figure out which Apple ID to use for purchasing and not end up with more confusion with @mac.com @me.com and @icloud.com email aliases that all belong to one iCloud account? (I apoligize ...