1
vote
1answer
122 views

How to backup an iPhone, and restore it, with no side effects?

I need to restore my iPhone in order for my phone's carrier unlock to go through. What is the best method to do this? At the end of the restore process, I want the phone to be exactly the same as it ...
2
votes
1answer
45 views

Accidentally clicked restore backup instead of backup! Can I still recover my recent photos?

I accidentally clicked "restore backup" on iTunes when suddenly all my latest photos were deleted instead my past and deleted photos and videos were restored back and I wasn't able to backup my latest ...
0
votes
1answer
138 views

How can I get my pictures back from when i backed up my iphone?

I reset my iPhone 4s a couple weeks ago to see if FaceTime would start working again (it didnt!). I did back it up before I reset it, but I did not import my photos to iPhoto as I always do. Is there ...
0
votes
1answer
974 views

Can I restore my new iPhone 5s 7.1.1 with my iphone 4s 7.0.4 itunes backup?

I have a 4s v7.0.4. I just bought a 5s and it was upgraded to 7.1.1, which I don't want. I did a manual backup of my 4s to itunes then deleted my 5s contents and settings and restored it using my 4s ...
0
votes
0answers
21 views

Cannot turn on device after update to iTunes and backup of iPhone

I cannot switch on my iPhone 4s after I updated my iTunes on laptop and did a backup. How to solve this?
1
vote
0answers
1k views

Backup iPhone to external drive on Mac

What is the best technique for changing the backup location of one's iPhone to an external drive. It would seem that with small SSD's (256GB) and very large iOS devices (128GB) that Apple would easily ...
1
vote
1answer
293 views

How to recover factory reset in iPhone 5 apps without backup

I forget my passcode and when I reset my phone I lost all my data, photos and apps. I was connecting to iTunes but I never backed up. How can I get all my photos and apps on my iPhone 5 without a ...
0
votes
0answers
71 views

iTunes won't back up bc it's corrupt or incompatible

I can't back up my iPhone to iTunes and haven't been able to for almost a year. I updated my phone, I've reinstalled iTunes, |I've deleted the backups existing in the preferences. Any forum I've ...
0
votes
1answer
2k views

iTunes could not back up the iPhone because the backup could not be saved on the computer

I keep getting the message “iTunes could not backup the iPhone because the backup could not be saved on the computer”. I upgraded my computer, so it’s all brand new, huge hard disc. It runs Win 7 and ...
0
votes
0answers
75 views

Accessing backed up Garageband files in iTunes without device connected

I have a query relating to backing up files to iTunes. Essentially, I want the reassurance of knowing that if I lose my iPhone, I'll have the files to hand (I'm aware of iCloud by the way, but the ...
1
vote
2answers
5k views

How to manually restore a iTunes and iPhoto Library?

I recently moved to OSX Mavericks from Snow Leopard. I made a copy with Time Machine, perform a clean install and restored some data with the Time Machine backup. I first tried to recover everything. ...
1
vote
0answers
36 views

Preset a password for all encrypted backups by policy

I am trying to find a way to protect my Corporate data. Currently this revolves around backing up data. When you backup an apple device it contains any Exchange/Activesync data. When you restore the ...
2
votes
1answer
2k views

Transferring purchases from iPhone to iTunes - Why is it necessary?

When trying to restore my iPhone 5s to 7.0.4 via iTunes I get this message: There are purchased items on the iPhone “X’s iPhone” that have not been transferred to your iTunes library. You should ...
0
votes
1answer
96 views

iTunes Backup - iOS & Settings only - No Apps

Is there a way to backup the iPhone such that none of the apps are included? I can always download the apps from the iTunes App Store after the iPhone is restored. I would like to backup all the ...
0
votes
0answers
322 views

Restoring from icloud vs itunes to new phone, data missing

I have an iphone 4S and am moving to 5S. Normally backup to icloud automatically. I have done full backups on Itunes 11.1.3 on Mac 10.6.8. Neither is a complete backup. E.g. Itunes essentially refers ...
1
vote
1answer
73 views

Find & Recover correct iTunes ratings etc. & Library from Time Machine

I have at least 13 backups of my entire 7000 song iTunes library on an external drive using Time Machine. Unfortunately, a Sr. Rep. at iTunes support was misinformed and had me delete a folder that I ...
2
votes
2answers
3k views

iPhone/iPad back up to different hard drive?

Is there a way to have iTunes store your iPhone/iPad/iPod back up to a different hard drive on a Mac?
2
votes
1answer
262 views

Upgrade from iPhone 3G 4.2.1 to iPhone 5S 7.0.4

A friend of mine has a good old iPhone 3G (yep, the thing still works :)) and he just bought an iPhone 5S. When he takes a backup of the iPhone 3G in iTunes (iCloud isn't supported in iOS 4) and tries ...
0
votes
1answer
315 views

Recovering lost photos on iPhone 5s after restoring from iTunes backup

I used to have an iPhone 4s and all the data from there is synced in my iTunes in my Mac. I just got an iPhone 5s yesterday and decided then to plug it to my iTunes. There was a welcome message and 2 ...
3
votes
0answers
531 views

Restore ebooks (PDF) from iTunes backup?

Upon opening iBooks.app on my clean Mavericks install, I noticed that all my ebooks from other sources than the iBooks Store were missing. Of course, they're not saved in iCloud. So I wanted to ...
2
votes
2answers
3k views

iPhone backup data overwritten by mistake

I was updating my iPhone to iOS 7 and in the process I took a backup of my phone. After installing iOS 7 on my iPhone, I connected it to iTunes and instead of pressing Restore from backup, I pressed ...
0
votes
0answers
1k views

How to get back all the photos in the camera roll?

I connected my brother's iPhone4 to iTunes to sync movies in my library. Since, his phone has never done any backup and first time connect to iTunes, I'd mistakenly press on something writes ...
0
votes
1answer
178 views

iOS 7 Activation Error (legal)

I was on the iOS 7 beta in it's entirety and updated to the public version via my phone. Last night I got an activation error which is incorrect as I work for a company that builds apps and we even ...
4
votes
2answers
2k views

Can iOS apps be safely deleted from iTunes?

On my PC, the iOS apps synchronized by iTunes take up a pretty substantial percentage of my total disk space. Since most, if not all of them, can be recovered from the App Store, is it safe to delete ...
0
votes
0answers
82 views

Making iTunes restore edited iTunes backups

When you enter names in the To field when sending SMS from iPhone, numbers and names you deleted a year ago come up as auto-complete. This is a design blunder and a huge annoyance. I found these ...
2
votes
4answers
8k views

How can I prevent a forced iOS7 upgrade when restoring iPhone 4s from backup

For some reason my iPhone 4s (running on latest iOS 6 and never jailbroken) has crashed and is stuck on a rebooting loop. I tried to restore my iPhone from a backup I made about a week ago. iTunes ...
1
vote
1answer
92 views

Retrieving a file from an iOS backup

So I have recently updated from iOS 6 to 7, but in the process, I did a clean restore. Beforehand though, I have done a backup in iTunes before the update. Something I forgot to grab when doing the ...
1
vote
3answers
3k views

iPhone 4S restore from backup 64 GB to 16 GB

I am trying to restore a new 16 GB iPhone from my old 64 GB backup, and am getting the error message that the old backup is too large (for the record, I don't believe it's very much over 16 GB)...the ...
1
vote
1answer
425 views

Can I backup using Time Machine and restore to another account?

I am planning to re-install the OSX when Mavericks release. I am also actually planning to change my username after re-installation. I need to backup my whole personal folder under username "a", but ...
1
vote
2answers
971 views

Can you prevent a remote wipe from iCloud after it has been issued?

I thought I lost my iPhone 4s, so I blocked and told iCloud to erase it the next time it connects. Now that I found it, I know that as soon as it gets internet connection, all my information will be ...
1
vote
0answers
90 views

iTunes backup process programmatically on iphone 5

I am using iTunes 11 and iPhone 5 on Window XP. I want to create iTunes backup process programmatically in my selected location (not in default location). Can you provide any type of suggestion.
1
vote
2answers
3k views

What does “Other” represent when looking at iTunes representation of free space on an iDevice?

In the graphical space representation of my iPhone, the Other category takes a pretty big chunk. How can I find out what is in the Other category? If it's text messages from the last 4 years that ...
0
votes
0answers
322 views

How do I modify my iphone's backup?

I have an iPhone that has been restored to factory defaults. I added a contact to the phone and backed up it. I used a SQLite database editor to update the name of the contact but if I try to restore ...
1
vote
5answers
17k views

Restoring an OLD iPhone backup

I recently made a full backup of my iPhone 4S to my computer. I was having some issues with it so I when into DFU mode and did a clean install. Unfortunately as soon as iTunes finished installing iOS ...
2
votes
0answers
273 views

Why doesn't iTunes backup every time I charge my iPhone?

I read years ago when they introduced wireless syncing with iTunes, that they would backup my phone every time I would charge my phone wirelessly. I waited years and to this day this still doesn't ...
1
vote
1answer
50 views

Deleted I tunes Backup file

I deleted my most current I Tunes back-up file, it had my daughter's BDay photos from last night. I have been on the phone with an Apple agent and no luck. It seems strange to me that this file would ...
1
vote
1answer
390 views

How can I see (and delete) app data for apps that aren't installed?

I recently did a "restore" of my iPhone, and loaded data in from a backup (an iTunes backup, not iCloud) So, all my apps were gone- I had to re-download them. So I did, but I noticed that when I did ...
6
votes
2answers
11k views

How do I get rid of my encrypted iPhone backups to start from scratch?

Is there a way I can delete all my encrypted iPhone backups for which I forgot the password, so that I can start backing up from fresh? At the moment I'm stuck in this loop (below) which I can't ...
2
votes
1answer
79 views

GitHub-Style Collaborative iTunes Backup?

Alright, here's a funny question. I'm a DJ, and I use iTunes locally on my MacBook Air for my music. I also have my backup hard drive, to which I have copied my iTunes library to as the master ...
0
votes
1answer
252 views

Wipe iphone, switch carriers, get new carrier-locked iphone, restore?

Let's say I have an AT&T iphone 5. I regularly back it up with itunes. I decide to switch carriers to Verizon. I wipe my iphone, sell it, and get a brand new Verizon iphone 5. Can I simply plug ...
1
vote
2answers
12k views

Create backup iPhone with forgotten encryption password

I'm trying to make a backup from my iPhone, however it's set to be password protected. I do now know the password, as I've never set one. I've tried all the passwords I know, which I've ever used to ...
0
votes
1answer
547 views

Accessing archive of iPhone backups?

So I dun goof'd up (tm) while updating a friends iPhone 4 to the latest OS. I obviously started by creating a back up of the device, but I think I messed up and after the device had factory reset due ...
1
vote
1answer
2k views

How can I backup my entire iTunes Match library to an external disk?

My built-in SSD is relatively limited when it comes to storing all my media files, which is why most of my iTunes library lives in the cloud via iTunes Match, for streaming on demand. In the near ...
4
votes
3answers
32k views

Where does iTunes store my iPhone and iPad backups?

Where does iTunes store data for iPhone and iPad backups? I know that—on a Mac—the following folder is ostensibly the only location. ~/Library/Application Support/MobileSync/Backup I actually ...
1
vote
3answers
332 views

Permanently save iOS backups

Whenever I connect my iPad to my mac itunes backs up it's current state. This is great and I want to keep it this way. Though it overrides the previous backup, which is ok most of the time, but now I ...
0
votes
2answers
376 views

Unable to uncheck the “Encrypt Backup” box, in iTunes 11

I am running iTunes 11, and have just plugged in my iPad 2 (running iOS 6.1.2) in. I would like my back-ups to be unencrypted, but I can't uncheck the check box that would allow me to, as you can see ...
2
votes
4answers
4k views

How to backup iPhone without first deleting all data?

So I bought a new iPhone 5 64GB and I enabled iCloud backup. For a while now it has not been able to backup my iPhone, since the 5GB of iCloud storage quickly ran out. I didn't feel like upgrading my ...
1
vote
2answers
5k views

Can an iPhone backup folder be retrieved after deletion on Windows?

I accidentally deleted my iPhone backup file from the backup folder. Where are other places a backup could be stored for someone using Windows and iTunes?
0
votes
3answers
2k views

Extract Camera Roll from iTunes backup

I had to restore a friend's iPod because they forget their passcode and they lost their camera roll. I can't restore FROM a backup, as the backup has the forgotten passcode on it. Anyways, on my Mac ...
2
votes
2answers
2k views

Changing Apple ID on iPhone - how is non-iTunes data affected?

My sister's iPhone had been irreversibly damaged. When she got a new one some time later, she had forgotten her Apple ID's password and created a new one. I managed to reset the password just ...