The iOS App Store is a digital application distribution platform for iOS devices, developed and maintained by Apple.

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3
votes
5answers
41k views

Unable to change payment information to NONE in iOS Appstore

Ever since adding an iTunes gift card to my account, I'm getting verification requests like crazy. I can't even download free apps. It takes me to my payment info and when I try to select none, I ...
1
vote
3answers
3k views

Is there a standard delay for consumer ratings of apps on the App Store?

I have an app that's been out for a couple of weeks. Its not exactly selling like hot cakes yet, but I'm pretty sure I've gotten a rating or a review by now. But nothing shows when viewing either in ...
8
votes
6answers
3k views

Are there any gotchas with using two Apple IDs for one user in the App Store?

To date I have had an Apple ID tied to my personal email address. It uses my personal paypal account for the purchases, and currently it has a credit balance thanks to some Christmas iTunes gift ...
7
votes
2answers
598 views

How do I get a refund on an iOS app I just bought?

I just bought an iPhone app knowing that it may or may not provide the feature which was the entire reason for me buying it. I figured I could always get a refund if it doesn't do what I want. It ...
20
votes
4answers
85k views

How to change the language of the App Store and see english ratings?

I have an iTunes account with an italian billing address; because of this Apple assumes that I want the app store in italian which is not the case. Part of the UI is in italian (other parts are in ...
5
votes
5answers
59k views

2 Apple IDs on one device?

This is probably a stupid question but can you have multiple Apple ID's on the same iOS device? My Girlfriend and I have both got an iPad and an iPod Classic and may well be getting iPhones at some ...
12
votes
3answers
85k views

How can I find out which apps I have already downloaded on my iPhone?

When you attempt to download an app that costs money, you will not be charged if you already bought the app. After you press buy and enter your iTunes password, it will say "You have already purchased ...
4
votes
2answers
3k views

How does Apple AppStore rank search results?

I have an iOS application - an alarm clock. I released it a little over a month ago. Initially it was paid, but when I saw there were virtually no purchases (from 0 to 4 a day), I changed it to be ...
8
votes
0answers
18k views

Why am I asked for a credit card number to download a free app? [duplicate]

I want to download free app in my iPod touch device and i have the following doubts. Kindly resolve me doubts. when i try to download it asks my credit card security number. since i am trying to ...
2
votes
2answers
6k views

How can I cancel an app installation on the iPhone?

I started downloading an app then realized that it's really big (over 600 MB) and that I don't want it anymore. Is there any way to cancel the installation?
2
votes
2answers
2k views

Will changing my Apple ID affect any apps that I have purchased?

I want to change my Apple ID, simply just because I don't want to use that name or that email address anymore. Will it affect any apps that I have purchased in the past with that old Apple ID? If I ...
12
votes
2answers
13k views

Can I download a free app from the App Store without a credit card?

I just recently got an iPod Touch and wanted to download some free apps. The App Store wanted me to get an Apple ID, no problem. But now it's telling me to input a credit card. I don't have one, and ...
6
votes
2answers
4k views

Why are past purchases no longer showing after I change country of my Apple ID?

Recently I’ve changed the country in my Apple ID account. While everything else's fine there's an issue with my purchases. All Apps that were purchased before the change don't appear in Purchased ...
5
votes
4answers
5k views

iPhone Apps in Waiting mode for the last 4 days

I tried to download the "Dictionary Free" app from the App Store four days ago, but it's been stuck in "Waiting" ever since. I've tried everything: rebooting the phone, restoring from an iTunes ...
3
votes
2answers
1k views

What's the App Store refund policy?

The Apple FAQ has this same question, but doesn't really have an answer. To quote: What is the Mac App Store refund policy? If you experience a technical issue with an app, first contact the ...
2
votes
1answer
982 views

Is it possible to delete a customer review that contains wrong information?

We have an iPad app in the app store. Someone wrote a review that contains some false information about the app. What can I do about this? Can I flag the comment so that Apple takes a look at it?
13
votes
2answers
2k views

If I buy an iPhone app will I have to re-purchase the app if I get a new iPhone?

I upgraded from the 3G to the iPhone 4 and forgot to backup and transfer my apps. If I attempt to purchase apps that I have previously purchased, will the Apple store charge me? Or will it recognize ...
4
votes
1answer
500 views

latest compatible version of an app

Where on the app store can I find this "latest compatible Version thing? I have tried to download the remote app for ios6 but there is no button or anything. So I downloaded the iOS7 App but that one ...
4
votes
4answers
11k views

Why do iPhone App Store ratings and reviews seem to get processed so slowly? [duplicate]

I'm trying to figure out what's going on with Apple's ratings/reviews system on the App Store. I've had issues with my own app (ratings/reviews not showing) now I see a major app with similar ...
3
votes
1answer
32k views

Can't install any app, App Store asks for credit card

I haven't been installing anything on my iPad Mini for the past few weeks. But previously, I just had to tap on "Install", enter my Apple ID password and go. Now, for every new application, even ...
2
votes
1answer
58 views

Using a gift certificate for an app without fully redeeming it

I have an Apple gift certificate with a balance on it. I would like to use some of that balance to purchase an app from the App Store, but I don't want to fully redeem the gift certificate for iTunes ...
1
vote
5answers
8k views

“Unable to Download App” on iOS 7.1.1

I am not able to download any app from the App Store on my iPhone 5 which is running iOS 7.1.1. I have been getting the following error since last week when attempting to download an app.
1
vote
2answers
933 views

How can I find which account I used for downloading my iOS apps?

I use three different accounts for downloading from the App Store, each in a different country. When there is an update, I have to connect to the correct App Store to download the update, but ...
0
votes
1answer
52 views

Is there an app that allows me to use Google Scholar on an iOS device?

I'm looking for a native app that allows me to use Google Scholar on my iPhone. Does such an app exist?
14
votes
1answer
12k views

iOS apps “could not be purchased at this time”

Every time I open the App Store on my iPad, after about 30 seconds, a message appears saying that a number of apps "could not be purchased at this time." This problem seems to originate by attempting ...
5
votes
6answers
4k views

Re-downloading apps purchased in a different country?

I lived in Canada for several years, but now I live in Norway (again). In Canada, I have purchased many apps on both the iOS and Mac OS X app stores. Some of these apps I have uninstalled over the ...
9
votes
3answers
21k views

What's a good iPhone app for playing MP3 music?

I have an extensive collection of video game music that I like to keep completely separate from my 'regular' music (which I use iTunes to sync w/ my iPhone and the stock Music.app to play). I'm ...
5
votes
2answers
1k views

How to remove apps from the “Purchased” list in the Mac OSX App Store?

I've installed a bunch of apps from the App Store, some free, some paid. Many of them are garbage, were uninstalled, and I don't intend to ever install them again. How can I remove (or hide) them ...
11
votes
2answers
13k views

Download free app updates without prompting to enter Apple ID password on iOS 6

I read somewhere in iOS 6 you don't need to enter your Apple ID password for downloading free apps and updates to already installed apps. However I see that I am still being prompted for my Apple ID ...
9
votes
5answers
36k views

How can I buy apps in the App Store without a credit card?

While I'm waiting for my credit card to arrive, I still want to be able to buy some apps for my iPad! Are there alternative ways to pay for apps, without resorting to someone else's credit card?
3
votes
2answers
341 views

Is there a way to filter or sort my iOS Apps by Account which was used to purchase them?

Related to this question: I have used several accounts to purchase/get for free a lot of iOS Apps. I'd like to sort them by account that was used to purchase them, since clicking through all those ...
3
votes
1answer
2k views

Are there disadvantages to using different Apple IDs for iCloud and Store purchases?

Apple provides instructions for configuring one Apple ID for iCloud and a different Apple ID for Store purchases. But this is clearly not the "recommended" approach. Is there a reason to avoid doing ...
2
votes
2answers
1k views

Can I download apps from the US app store if I'm using a different store?

Can I download apps from the US apps Store even if I'm currently using the italian store ? For example, I would like to download Spotify, which is not available in the Italian store: Should I change ...
8
votes
10answers
89k views

Can't install apps from App Store on iPhone with iOS 7

I upgraded my iPhone 4 to iOS 7 last night but now I can't download apps using the App Store on my iPhone. It's still possible to get the apps using iTunes on my computer and syncing my phone, but ...
5
votes
1answer
9k views

Being asked to log in to a different account to update Mac App Store apps

I have an update for iPhoto available in the App Store but whenever I click the update button the following appears: The account belongs to my wife, and as far as I know it's never been used on my ...
4
votes
1answer
27k views

How can I change the currency on the App Store?

I bought my iPhone 4 in France, but since then moved to the US. I have changed my address, my phone number etc. associated with my Apple ID, but the prices of the apps in the App Store still appear ...
4
votes
1answer
857 views

App Store asking for credentials?

After trying to install an application on my iPhone 4, I just saw this popup for the first time: Security Info Required To help ensure the security of your Apple ID, you must confirm your ...
3
votes
1answer
520 views

How to verify iOS app integrity?

If I write an app for iOS and it's accepted by the AppStore, how do I know if the app is actually the app I compiled and has not being substituted/altered by, say, a "Man in the middle" style ...
3
votes
1answer
630 views

How can I publish apps under my own name if I'm under 18? [duplicate]

In order to sign up for a developer account, I'll need my parents credit card. However, after going through the signup process, my Dad's name shows up because he is the credit card holder. How can I ...
2
votes
2answers
3k views

The iTunes Connect review process for submitted apps is not simple and linear

I have two apps in queue for review by Apple. I had uploaded two app recently. App 1 >> New App uploaded on 5-Jun-14 App 2 >> Update for app uploaded on 4-Jun-14 (one day before of App ...
2
votes
1answer
14k views

Attempting to update app asks for a different iTunes account password

I am trying to update WhatsApp. It is asking me for an iTunes password of a different email address and I can't change it. I rebooted my phone, signed in and out of iTunes and it is not changing it. ...
2
votes
1answer
306 views

Force Mac App Store to Install to Applications Folder

I recently purchased a copy of my own Mac App Store app (using promo code) so that I could experience it the way my customers do. I've discovered that downloading the app from the App Store will not ...
1
vote
0answers
56 views

None Payment option not present [duplicate]

After creating an Apple ID in another location, I am forced to enter payment information in the iOS, Mac, and iTunes stores. Even when trying to purchase a Free app, I am forced to enter payment ...
1
vote
0answers
2k views

New iPhone asks for an Apple ID login that is not mine

I have just changed my phone from a 4S to a 5s. I backed up my old phone to iCloud, then downloaded the backup to my new device. Whilst entering the settings in my new phone it asked me for the ...
1
vote
1answer
837 views

Can't download free apps

When I try to download a free app it keeps sending me to the settings info about my card number. Then it says that there was a billing problem with a previous purchase. And to update my payment ...
1
vote
1answer
297 views

Can I still update my free apps if I change my iTunes Account Country?

If I change my iTunes Acccount country, I realize that I'll lose the ability to update apps for which I've paid. But what about apps that were freely purchased like : Facebook, Twitter, ... Will they ...
1
vote
1answer
2k views

Restoring past purchases from different country

I recently moved countries, and have purchases associated on my iTunes account. Once I moved countries, I changed the country on my Apple ID to my new country. However, after using a store card on ...
1
vote
1answer
2k views

“unable to download application” when installing directly on iPhone

While trying to download an app over a wifi connection, app store told me that it was "unable to download application, please connect to pc to download application". After doing some research i found ...
1
vote
2answers
23k views

App Store is the wrong language

I changed my iTunes account location to German (with an Austrian credit card) in order to download a certain app that wasn't available in Danish (my primary language). I was now able to get the app ...
0
votes
1answer
91 views

Being asked for credit card information for updates on apps already purchased [duplicate]

I have purchsed the apps & most I have are free but I'm being asked for credit card information for apps that are being updated. I'm not being charged for the updates, am I?