The iOS App Store is a digital application distribution platform for iOS devices, developed and maintained by Apple.

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4
votes
5answers
139k views

Unable to change payment information to NONE in iOS Appstore

Ever since adding an iTunes gift card to my account, I'm getting verification requests like crazy. I can't even download free apps. It takes me to my payment info and when I try to select none, I ...
2
votes
4answers
7k views

Is there a standard delay for consumer ratings of apps on the App Store?

I have an app that's been out for a couple of weeks. Its not exactly selling like hot cakes yet, but I'm pretty sure I've gotten a rating or a review by now. But nothing shows when viewing either in ...
2
votes
3answers
11k views

The AppStore is temporarily unavailable. Please try again

This is very frustrating. We are not able to download apps from App Store, as we keep getting error message "The AppStore is temporarrily unavailable. Please try again". I falied also to login to App ...
12
votes
2answers
18k views

Can I download a free app from the App Store without a credit card?

I just recently got an iPod Touch and wanted to download some free apps. The App Store wanted me to get an Apple ID, no problem. But now it's telling me to input a credit card. I don't have one, and ...
6
votes
1answer
108k views

Can't install any app, App Store asks for credit card

I haven't been installing anything on my iPad Mini for the past few weeks. But previously, I just had to tap on "Install", enter my Apple ID password and go. Now, for every new application, even ...
8
votes
6answers
97k views

2 Apple IDs on one device?

This is probably a stupid question but can you have multiple Apple ID's on the same iOS device? My Girlfriend and I have both got an iPad and an iPod Classic and may well be getting iPhones at some ...
2
votes
2answers
51k views

Finding old versions of iOS apps (for 5.1.1 on a 1st Generation iPad)

I have a first generation iPad that was working perfectly well, and was loaded with apps which worked perfectly well. For various reasons I did a factory reset. Now I can't reinstall many of the old ...
7
votes
3answers
8k views

iPhone Apps in Waiting mode for the last 4 days

I tried to download the "Dictionary Free" app from the App Store four days ago, but it's been stuck in "Waiting" ever since. I've tried everything: rebooting the phone, restoring from an iTunes ...
10
votes
1answer
266k views

How to stop “Verification Required” when installing free apps?

When I tried to install a free app, AppStore says: Verification Required Before you can make purchases, you must tap Continue to sign in, then verify your payment info. I never had this ...
9
votes
6answers
4k views

Are there any gotchas with using two Apple IDs for one user in the App Store?

To date I have had an Apple ID tied to my personal email address. It uses my personal paypal account for the purchases, and currently it has a credit balance thanks to some Christmas iTunes gift ...
3
votes
1answer
45k views

Install Facebook Messenger on iPhone 3Gs running iOS 6.1.6

I reset my iPhone 3Gs but am unable to install Facebook Messenger back on my iPhone as it requires iOS 7. How can I install Facebook Messenger on my iPhone 3Gs running iOS 6.1.6?
8
votes
0answers
18k views

Why am I asked for a credit card number to download a free app? [duplicate]

I want to download free app in my iPod touch device and i have the following doubts. Kindly resolve me doubts. when i try to download it asks my credit card security number. since i am trying to ...
7
votes
2answers
634 views

How do I get a refund on an iOS app I just bought?

I just bought an iPhone app knowing that it may or may not provide the feature which was the entire reason for me buying it. I figured I could always get a refund if it doesn't do what I want. It ...
1
vote
1answer
106 views

Other Apple ID is shown when attempting to update apps

For some reason another persons Apple ID pops up when I try to do updates on my iPhone 6. Don't have a clue how to fix this or stop it. The name does not resemble my name at all. Anyone know what to ...
13
votes
8answers
14k views

Re-downloading apps purchased in a different country?

I lived in Canada for several years, but now I live in Norway (again). In Canada, I have purchased many apps on both the iOS and Mac OS X app stores. Some of these apps I have uninstalled over the ...
24
votes
4answers
99k views

How to change the language of the App Store to be able to see accurate star ratings?

I have an iTunes account with an italian billing address; because of this Apple assumes that I want the app store in italian which is not the case. Part of the UI is in italian (other parts are in ...
8
votes
1answer
115k views

App Store asking for other Apple ID when updating apps

My friend's mate reset his phone to prove him wrong about a situation and ever since then when he tries to update his apps it asks for his mom's iCloud password yet it says at the bottom of the App ...
12
votes
3answers
158k views

How can I find out which apps I have already downloaded on my iPhone?

When you attempt to download an app that costs money, you will not be charged if you already bought the app. After you press buy and enter your iTunes password, it will say "You have already purchased ...
4
votes
2answers
4k views

How does Apple AppStore rank search results?

I have an iOS application - an alarm clock. I released it a little over a month ago. Initially it was paid, but when I saw there were virtually no purchases (from 0 to 4 a day), I changed it to be ...
2
votes
3answers
10k views

How can I cancel an app installation on the iPhone?

I started downloading an app then realized that it's really big (over 600 MB) and that I don't want it anymore. Is there any way to cancel the installation?
4
votes
4answers
15k views

Why do iPhone App Store ratings and reviews seem to get processed so slowly? [duplicate]

I'm trying to figure out what's going on with Apple's ratings/reviews system on the App Store. I've had issues with my own app (ratings/reviews not showing) now I see a major app with similar ...
4
votes
4answers
34k views

How do you use an existing AppleID on iOS App Store without providing a credit card number?

I already have an Apple ID, made at Apple.com. Now, when I want to access the App Store from my iPad, I am told that I have to review my information. On the credit card page, I am not presented with a ...
3
votes
2answers
1k views

What's the App Store refund policy?

The Apple FAQ has this same question, but doesn't really have an answer. To quote: What is the Mac App Store refund policy? If you experience a technical issue with an app, first contact the ...
2
votes
5answers
17k views

“Unable to Download App” on iOS 7.1.1

I am not able to download any app from the App Store on my iPhone 5 which is running iOS 7.1.1. I have been getting the following error since last week when attempting to download an app.
2
votes
2answers
3k views

Will changing my Apple ID affect any apps that I have purchased?

I want to change my Apple ID, simply just because I don't want to use that name or that email address anymore. Will it affect any apps that I have purchased in the past with that old Apple ID? If I ...
0
votes
1answer
149 views

Verification required

My iPhone (5s) has randomly started to ask for verification (before you can make purchases, you must tap continue to verify). Now my problem is that with my apple account I already have a bank account ...
9
votes
2answers
7k views

Why are past purchases no longer showing after I change country of my Apple ID?

Recently I've changed the country in my Apple ID account. While everything else is fine there's an issue with my purchases. All Apps that were purchased before the change don't appear in Purchased ...
9
votes
5answers
62k views

How can I buy apps in the App Store without a credit card?

While I'm waiting for my credit card to arrive, I still want to be able to buy some apps for my iPad! Are there alternative ways to pay for apps, without resorting to someone else's credit card?
2
votes
2answers
4k views

Is it possible to delete a customer review that contains wrong information?

We have an iPad app in the app store. Someone wrote a review that contains some false information about the app. What can I do about this? Can I flag the comment so that Apple takes a look at it?
13
votes
2answers
3k views

If I buy an iPhone app will I have to re-purchase the app if I get a new iPhone?

I upgraded from the 3G to the iPhone 4 and forgot to backup and transfer my apps. If I attempt to purchase apps that I have previously purchased, will the Apple store charge me? Or will it recognize ...
6
votes
1answer
36k views

Verification required when attempting to purchase free app

When I'm trying to install a free app on my iPod, it'll say: Verification Required Before you can make purchases, you must tap continue to verify your payment info. Why do I see then when ...
4
votes
1answer
668 views

latest compatible version of an app

Where on the app store can I find this "latest compatible Version thing? I have tried to download the remote app for ios6 but there is no button or anything. So I downloaded the iOS7 App but that one ...
3
votes
2answers
316 views

Does app review rejection list all issues?

Our app was rejected recently with reason Google+ signin, which we understood is not according to Apple policy and need to fix. While discussing about this issue we came across an interesting ...
3
votes
1answer
1k views

How can I publish apps under my own name if I'm under 18? [duplicate]

In order to sign up for a developer account, I'll need my parents credit card. However, after going through the signup process, my Dad's name shows up because he is the credit card holder. How can I ...
2
votes
1answer
85 views

Using a gift certificate for an app without fully redeeming it

I have an Apple gift certificate with a balance on it. I would like to use some of that balance to purchase an app from the App Store, but I don't want to fully redeem the gift certificate for iTunes ...
1
vote
0answers
62 views

None Payment option not present [duplicate]

After creating an Apple ID in another location, I am forced to enter payment information in the iOS, Mac, and iTunes stores. Even when trying to purchase a Free app, I am forced to enter payment ...
1
vote
2answers
1k views

How can I find which account I used for downloading my iOS apps?

I use three different accounts for downloading from the App Store, each in a different country. When there is an update, I have to connect to the correct App Store to download the update, but ...
0
votes
1answer
117 views

Is there an app that allows me to use Google Scholar on an iOS device?

I'm looking for a native app that allows me to use Google Scholar on my iPhone. Does such an app exist?
14
votes
1answer
16k views

iOS apps “could not be purchased at this time”

Every time I open the App Store on my iPad, after about 30 seconds, a message appears saying that a number of apps "could not be purchased at this time." This problem seems to originate by attempting ...
14
votes
2answers
17k views

Download free app updates without prompting to enter Apple ID password on iOS 6

I read somewhere in iOS 6 you don't need to enter your Apple ID password for downloading free apps and updates to already installed apps. However I see that I am still being prompted for my Apple ID ...
10
votes
3answers
40k views

What's a good iPhone app for playing MP3 music?

I have an extensive collection of video game music that I like to keep completely separate from my 'regular' music (which I use iTunes to sync w/ my iPhone and the stock Music.app to play). I'm ...
6
votes
3answers
193k views

Can't update apps in iOS App Store; can only Open

On my iPhone, the App Store has a badge saying "2". When I open the App Store and go to the Updates page, there are two apps at the top, which for a split-second say "Update" and then immediately ...
6
votes
2answers
2k views

How to remove apps from the “Purchased” list in the Mac OSX App Store?

I've installed a bunch of apps from the App Store, some free, some paid. Many of them are garbage, were uninstalled, and I don't intend to ever install them again. How can I remove (or hide) them ...
5
votes
2answers
56k views

How can I download free apps without registering an Apple ID?cool

"This Apple ID has not been yet been used before in the iTunes Store. Tap review to sign in, then review your account information." I keep getting this message when I try to install free apps ...
2
votes
4answers
2k views

Do I need a credit card on file to get free apps?

I am going to preface this by saying I don't think it is duplicate because the other questions are older and ever so slightly different.The only question that really might be a duplicate was asked ...
9
votes
9answers
179k views

Can't install apps from App Store on iPhone with iOS 7 [closed]

I upgraded my iPhone 4 to iOS 7 last night but now I can't download apps using the App Store on my iPhone. It's still possible to get the apps using iTunes on my computer and syncing my phone, but ...
4
votes
1answer
1k views

Does uploading new binary to iTunes Connect lose our place in the review queue?

Our iOS app is "Waiting for Review" on the iOS App Store. While "waiting for review," do we lose our place in the "waiting for review" queue each time we upload a new binary?
4
votes
1answer
49k views

Attempting to update app asks for a different iTunes account password

I am trying to update WhatsApp. It is asking me for an iTunes password of a different email address and I can't change it. I rebooted my phone, signed in and out of iTunes and it is not changing it. ...
3
votes
2answers
494 views

Is there a way to filter or sort my iOS Apps by Account which was used to purchase them?

Related to this question: I have used several accounts to purchase/get for free a lot of iOS Apps. I'd like to sort them by account that was used to purchase them, since clicking through all those ...
3
votes
1answer
2k views

Are there disadvantages to using different Apple IDs for iCloud and Store purchases?

Apple provides instructions for configuring one Apple ID for iCloud and a different Apple ID for Store purchases. But this is clearly not the "recommended" approach. Is there a reason to avoid doing ...