The iOS App Store is a digital application distribution platform for iOS devices, developed and maintained by Apple.

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7
votes
6answers
186k views

Unable to change payment information to NONE in iOS Appstore

Ever since adding an iTunes gift card to my account, I'm getting verification requests like crazy. I can't even download free apps. It takes me to my payment info and when I try to select none, I ...
2
votes
4answers
7k views

Is there a standard delay for consumer ratings of apps on the App Store?

I have an app that's been out for a couple of weeks. Its not exactly selling like hot cakes yet, but I'm pretty sure I've gotten a rating or a review by now. But nothing shows when viewing either in ...
11
votes
1answer
334k views

“Verification Required” when installing free apps?

When I tried to install a free app, AppStore says: Verification Required Before you can make purchases, you must tap Continue to sign in, then verify your payment info. I never had this ...
5
votes
2answers
68k views

How can I download free apps without registering an Apple ID?

"This Apple ID has not been yet been used before in the iTunes Store. Tap review to sign in, then review your account information." I keep getting this message when I try to install free apps from ...
4
votes
4answers
37k views

How do you use an existing AppleID on iOS App Store without providing a credit card number?

I already have an Apple ID, made at Apple.com. Now, when I want to access the App Store from my iPad, I am told that I have to review my information. On the credit card page, I am not presented with a ...
8
votes
6answers
113k views

2 Apple IDs on one device?

This is probably a stupid question but can you have multiple Apple ID's on the same iOS device? My Girlfriend and I have both got an iPad and an iPod Classic and may well be getting iPhones at some ...
7
votes
3answers
9k views

iPhone Apps in Waiting mode for the last 4 days

I tried to download the "Dictionary Free" app from the App Store four days ago, but it's been stuck in "Waiting" ever since. I've tried everything: rebooting the phone, restoring from an iTunes backup,...
6
votes
1answer
141k views

Can't install any app, App Store asks for credit card

I haven't been installing anything on my iPad Mini for the past few weeks. But previously, I just had to tap on "Install", enter my Apple ID password and go. Now, for every new application, even ...
13
votes
2answers
19k views

Can I download a free app from the App Store without a credit card?

I just recently got an iPod Touch and wanted to download some free apps. The App Store wanted me to get an Apple ID, no problem. But now it's telling me to input a credit card. I don't have one, and ...
15
votes
8answers
18k views

Re-downloading apps purchased in a different country?

I lived in Canada for several years, but now I live in Norway (again). In Canada, I have purchased many apps on both the iOS and Mac OS X app stores. Some of these apps I have uninstalled over the ...
12
votes
4answers
190k views

How can I find out which apps I have already downloaded on my iPhone?

When you attempt to download an app that costs money, you will not be charged if you already bought the app. After you press buy and enter your iTunes password, it will say "You have already purchased ...
9
votes
6answers
4k views

Are there any gotchas with using two Apple IDs for one user in the App Store?

To date I have had an Apple ID tied to my personal email address. It uses my personal paypal account for the purchases, and currently it has a credit balance thanks to some Christmas iTunes gift cards....
4
votes
2answers
4k views

How does Apple AppStore rank search results?

I have an iOS application - an alarm clock. I released it a little over a month ago. Initially it was paid, but when I saw there were virtually no purchases (from 0 to 4 a day), I changed it to be ...
2
votes
3answers
12k views

How can I cancel an app installation on the iPhone?

I started downloading an app then realized that it's really big (over 600 MB) and that I don't want it anymore. Is there any way to cancel the installation?
4
votes
4answers
17k views

Why do iPhone App Store ratings and reviews seem to get processed so slowly? [duplicate]

I'm trying to figure out what's going on with Apple's ratings/reviews system on the App Store. I've had issues with my own app (ratings/reviews not showing) now I see a major app with similar issues......
3
votes
2answers
64k views

Finding old versions of iOS apps (for 5.1.1 on a 1st Generation iPad)

I have a first generation iPad that was working perfectly well, and was loaded with apps which worked perfectly well. For various reasons I did a factory reset. Now I can't reinstall many of the old ...
8
votes
0answers
18k views

Why am I asked for a credit card number to download a free app? [duplicate]

I want to download free app in my iPod touch device and i have the following doubts. Kindly resolve me doubts. when i try to download it asks my credit card security number. since i am trying to ...
25
votes
4answers
101k views

How to change the language of the App Store to be able to see accurate star ratings?

I have an iTunes account with an italian billing address; because of this Apple assumes that I want the app store in italian which is not the case. Part of the UI is in italian (other parts are in ...
9
votes
1answer
141k views

App Store asking for other Apple ID when updating apps

My friend's mate reset his phone to prove him wrong about a situation and ever since then when he tries to update his apps it asks for his mom's iCloud password yet it says at the bottom of the App ...
9
votes
2answers
8k views

Why are past purchases no longer showing after I change country of my Apple ID?

Recently I've changed the country in my Apple ID account. While everything else is fine there's an issue with my purchases. All Apps that were purchased before the change don't appear in Purchased ...
11
votes
5answers
69k views

How can I buy apps in the App Store without a credit card?

While I'm waiting for my credit card to arrive, I still want to be able to buy some apps for my iPad! Are there alternative ways to pay for apps, without resorting to someone else's credit card?
3
votes
2answers
6k views

Is it possible to delete a customer review that contains wrong information?

We have an iPad app in the app store. Someone wrote a review that contains some false information about the app. What can I do about this? Can I flag the comment so that Apple takes a look at it?
1
vote
2answers
46 views

Create .icns ad hoc

I want to create .icns for an app i made, i know how to make icons in png and .ico but i don't know much about it. Which size should i create my icons before to convert them? I don't want my icons ...
13
votes
2answers
3k views

If I buy an iPhone app will I have to re-purchase the app if I get a new iPhone?

I upgraded from the 3G to the iPhone 4 and forgot to backup and transfer my apps. If I attempt to purchase apps that I have previously purchased, will the Apple store charge me? Or will it recognize ...
6
votes
1answer
44k views

Verification required when attempting to purchase free app

When I'm trying to install a free app on my iPod, it'll say: Verification Required Before you can make purchases, you must tap continue to verify your payment info. Why do I see this when ...
3
votes
1answer
50k views

Install Facebook Messenger on iPhone 3Gs running iOS 6.1.6

I reset my iPhone 3Gs but am unable to install Facebook Messenger back on my iPhone as it requires iOS 7. How can I install Facebook Messenger on my iPhone 3Gs running iOS 6.1.6?
3
votes
2answers
378 views

Does app review rejection list all issues?

Our app was rejected recently with reason Google+ signin, which we understood is not according to Apple policy and need to fix. While discussing about this issue we came across an interesting ...
2
votes
6answers
161k views

How do I permanently delete data from a game when I delete it from my iPhone/ipad

I have been trying for weeks now to delete a game and all of its data and every time I do this and install the game again it comes back with the previous data. I want to delete the game and start ...
2
votes
1answer
93 views

Using a gift certificate for an app without fully redeeming it

I have an Apple gift certificate with a balance on it. I would like to use some of that balance to purchase an app from the App Store, but I don't want to fully redeem the gift certificate for iTunes ...
1
vote
2answers
1k views

How can I find which account I used for downloading my iOS apps?

I use three different accounts for downloading from the App Store, each in a different country. When there is an update, I have to connect to the correct App Store to download the update, but ...
14
votes
1answer
18k views

iOS apps “could not be purchased at this time”

Every time I open the App Store on my iPad, after about 30 seconds, a message appears saying that a number of apps "could not be purchased at this time." This problem seems to originate by attempting ...
9
votes
5answers
23k views

Deleting iTunes App Store purchases from my account

So... Over the period of 2 years owning my beloved iPhone 3GS, I have found many useful apps that I use very frequently. However, in the process of finding these apps, I have also downloaded much, ...
7
votes
3answers
238k views

Can't update apps in iOS App Store; can only Open

On my iPhone, the App Store has a badge saying "2". When I open the App Store and go to the Updates page, there are two apps at the top, which for a split-second say "Update" and then immediately ...
14
votes
2answers
18k views

Download free app updates without prompting to enter Apple ID password on iOS 6

I read somewhere in iOS 6 you don't need to enter your Apple ID password for downloading free apps and updates to already installed apps. However I see that I am still being prompted for my Apple ID ...
11
votes
3answers
45k views

What's a good iPhone app for playing MP3 music?

I have an extensive collection of video game music that I like to keep completely separate from my 'regular' music (which I use iTunes to sync w/ my iPhone and the stock Music.app to play). I'm ...
6
votes
2answers
2k views

How to remove apps from the “Purchased” list in the Mac OSX App Store?

I've installed a bunch of apps from the App Store, some free, some paid. Many of them are garbage, were uninstalled, and I don't intend to ever install them again. How can I remove (or hide) them ...
9
votes
9answers
194k views

Can't install apps from App Store on iPhone with iOS 7 [closed]

I upgraded my iPhone 4 to iOS 7 last night but now I can't download apps using the App Store on my iPhone. It's still possible to get the apps using iTunes on my computer and syncing my phone, but ...
5
votes
2answers
26k views

How can I make in-app purchases with a different Apple ID than the app was purchased with?

I have three children with three iPods and recently gave them all their own Apple ID accounts so that their iTunes money would be separate. However, now they cannot buy apps to add on to their games ...
5
votes
1answer
57k views

Attempting to update app asks for a different iTunes account password

I am trying to update WhatsApp. It is asking me for an iTunes password of a different email address and I can't change it. I rebooted my phone, signed in and out of iTunes and it is not changing it. ...
3
votes
1answer
2k views

Are there disadvantages to using different Apple IDs for iCloud and Store purchases?

Apple provides instructions for configuring one Apple ID for iCloud and a different Apple ID for Store purchases. But this is clearly not the "recommended" approach. Is there a reason to avoid doing ...
3
votes
2answers
527 views

Is there a way to filter or sort my iOS Apps by Account which was used to purchase them?

Related to this question: I have used several accounts to purchase/get for free a lot of iOS Apps. I'd like to sort them by account that was used to purchase them, since clicking through all those ...
2
votes
1answer
781 views

Finding old version of iOS apps for a 1st Generation iPad running iOS 5.1.1

I can't install any apps on my iPad because it keeps saying that the app requires iOS 6.0 and I have a 1st-Generation iPad which can only update as far as iOS 5.1.1.
2
votes
2answers
2k views

Can I download apps from the US app store if I'm using a different store?

Can I download apps from the US apps Store even if I'm currently using the italian store ? For example, I would like to download Spotify, which is not available in the Italian store: Should I change ...
2
votes
1answer
5k views

New iPhone asks for an Apple ID login that is not mine

I have just changed my phone from an iPhone 4S to an iPhone 5S. I backed up my old phone to iCloud, then downloaded the backup to my new device. Whilst entering the settings app in my new phone, it ...
1
vote
1answer
581 views

Can I still update my free apps if I change my iTunes Account Country?

If I change my iTunes Acccount country, I realize that I'll lose the ability to update apps for which I've paid. But what about apps that were freely purchased like : Facebook, Twitter, ... Will they ...
0
votes
1answer
2k views

App stuck while downloading at stage of 2%

I have downloaded two apps using iphone Appstore in the morning and they were downloaded successfully. My apps stuck when I was trying to download 1 of the app called Ninjump. Its still showing in ...
27
votes
2answers
23k views

What does the plus sign next to the price of an app in the App Store mean?

There is often a plus sign in the upper left corner of the price button for an app. Even some free apps have this plus sign.
6
votes
1answer
130k views

How can I change the iOS App Store Country on my iPhone 5? [duplicate]

When I try to download any app on my iPhone 5, I receive the following message: Account not in this store. Your account is not valid for use in the Swiss store. You must switch to the the US ...
6
votes
3answers
2k views

How do you hide App Store app updates that your version of iOS does not support?

I am running a first generation iPad with iOS 5.1.1 (the most recent version it will ever have) and I just noticed today that the application Shazam has just dropped support for iOS 5 on the latest ...
5
votes
1answer
10k views

Being asked to log in to a different account to update Mac App Store apps

I have an update for iPhoto available in the App Store but whenever I click the update button the following appears: The account belongs to my wife, and as far as I know it's never been used on my ...