The iOS App Store is a digital application distribution platform for iOS devices, developed and maintained by Apple.

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Is it mandatory to upload screenshots for all screensizes when submitting to the app Store?

I am preparing a new application, and iOS requires screenshots of the application. They ask for screenshots in the following sizes: Is it necessary to upload screenshots for all resolutions? What ...
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12 views

What are the requirements around account de-registration?

When one uploads an app on the App Store, do you need to include a delete account (or even log out account) option? Is it required to wipe that data off the server?
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6 views

How do I change company website URL is app store app page?

I want to change the website URL for a very old app that I published to IPhone app store. How do I change that URL? I do not want to change the Support URL.
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11 views

How do App Store Optimisation tools get their data?

There are tools for iOS developers like Sensortower and MobiledevHQ that let app marketers analyse the App Store with regards to keyword and category rankings. I assume the keyword rankings can be ...
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12 views

Application to Track Postpaid Bills iOS [on hold]

Can anyone of you suggest an application which can track the Number of Minutes excluding Free calls, Data Usage on iOS. In Android I could find similar application called CallTimer
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1answer
19 views

Using email addresses in App Store screenshots

An app we're working on has a field to accept email addresses. For a screenshot, we want to show something in the field. Some concerns: Can we use non-Apple domains? (e.g. outlook.com, gmail.com, ...
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1answer
29 views

Download Apps on loaned iPhone

Can I download some apps if Apple loans me an iPhone? Apple is repairing my iPhone so they loaned me a device to use while mine is being repaired.
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1answer
19 views

I want to update an app but it asks for another Apple ID

Yes, this is asked a lot, but most people suggest deleting the app and re-installing it with your own Apple ID. I can't do that, because I have made serious progress and I lose it all if I do that. ...
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31 views

iOS App rejected by apple for using Facebook and Twitter SDKs and not including account-based features. Any solution?

My app has a nice feature that allows the user to see your his name and picture in the sidebar by logging with Facebook or Twitter. The app also uploads the user's information to our servers (name, id,...
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1answer
21 views

How to use ua:// URLs

There are buttons in the Starbucks app on iOS for redeeming free apps and if I long press on the button, it shows a URL like ua://75A6A5DC-D3BE-4056-9482-CEBCD5493F98. However, I don't know how to use ...
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20 views

OS X Server 5 required for upgrade from 10.6.8 to El Capitan.

Trying to upgrade to El Capitan from Snow Leopard 10.6.8 (mid 2009 MacBook Pro with 8GB ram). I downloaded El Capitan from the App Store and got this message near the beginning of the installation ...
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11 views

iPhone verification [closed]

When I try to download an app on the apple App Store it asks me for a verification, but when I do so it tell me it is wrong, I have checked a number of time and it i s definitely not wrong. How can I ...
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12 views

Is it possible to purchase a game without using a credit card? [duplicate]

When I click on Buy, and select None as an option, I get to fill a billing address. So does this mean that I can buy it without using a card and a bill generated would be sent to my address and I will ...
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10 views

Is it possible to permanently disable automatic renewal of subscriptions?

Various apps allow you to subscribe to them, for example: https://itunes.apple.com/us/app/geocaching/id329541503?mt=8 In every case I've seen, subscriptions are set to automatically renew. To undo ...
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1answer
38 views

App Store ID & a different iCloud ID?

I have two sperate Apple ID accounts as I had to factory reset my phone, I created a new one a few months ago. My first Apple ID (before the factory reset) can connect with iCloud, but not the App ...
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17 views

Facebook app for iPhone 5S

Updated app on iPhone 5S, turned icon black, states as "waiting". This has been days. Will not allow to delete app & re- load. Can't open app from the Apple Store to try & load again. HELP ...
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1answer
27 views

Stuck snapchat app

I'm not allowed to have a snapchat due to very overprotective parents. I download and delete the app multiple times a day so that I won't get caught. Today I deleted it and tried to get it back a few ...
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1answer
16 views

Buying items from the app store

I wanted to purchase an item in-game but I downloaded that game in a different account that I seemed to have lost. I now have a new account and I wonder if I can buy from that account instead.
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48 views

I can't download from App Store for my iPhone 5

Before this I already download that apps.One day my son was deleted that apps and I try to download it again. But I can't download it. That apps are free to download. I try to reset all setting.But ...
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1answer
39 views

AppStore trying to download app that's already downloaded

I restored my phone from a backup and the apps were synced with iTunes, but the App Store says it's trying to download apps that are already installed. It won't go passed the loading wheel and it's ...
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6 views

wrong description language in Appstore for my local language

I have published an app in 2 languages (english and german). The Apps content is english and german and the description and pictures in Itunes-Connect are english and german (2 seperate languages) my ...
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1answer
34 views

How to contact a user who wrote a review to my app?

I have published an app in the App Store. Now one of the customers/buyer wrote a review regarding a technical issue. How can I contact that person? In the review I can only see the author's ...
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12 views

App stuck in pending update [duplicate]

Yesterday morning I (manually, not with automatic updates) updated Facebook and messenger, but only Facebook fully updated. Messenger is stuck all faded out as if it's waiting to do the update, and ...
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21 views

No App Sales or Downloads for a Week

iTunes Connect shows that during a period of a week in early May, our app downloads/sales were non-existent. We average about 500 downloads per week, so I can imagine that we may get really unlucky ...
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2answers
50 views

Can't download any app from AppStore!

I'm using iPhone 6s 16 GB. My storage isn't full but still I can't download anything. Every time I wanted to start a download it keeps telling: app name* could not be download at this time
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1answer
42 views

Can I keep apple music when switching apple IDs

My son currently uses my apple ID on his phone with my credit card, and we have an apple music memebership, if he starts his own apple ID, can he still keep all the apple music and just use it under ...
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1answer
30 views

Can't update a certain application on iOS 9.3.2

It isn't only on iOS 9.3.2, it's been happening since the later iOS 8 versions. But for some reason, I haven't been able to update a certain app on my iPod 6th generation for a while now. The app ...
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2answers
140 views

App Store won't install apps I'm trying to re-download, I see the iCloud icon instead of INSTALL icon

Once I've deleted an app from my iPad, I only see the iCloud icon with a down arrow rather than the "Install" button. When I click on the iCloud icon, nothing happens. I've looked at App Store ...
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1answer
31 views

Can't download old apps

I recently deleted a bunch of apps on my iPhone 5 so that I would have room for more photos during a trip. I have returned and moved the photos off of the phone, and there is now plenty of space for ...
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1answer
1k views

Apps won't download or update on iOS 9.3.2

I have an iPhone 5c with the newest iOS, 9.3.2. Every time I try to download an app or an update, the loading icon shows up. Immediately after that, it goes back to the download or update icon, ...
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35 views

Payment verification on free apps-

I want to download a free app on the app store, however I have been asked to verify my payments... I already pay monthly for the app 'Deezer' so if I select no payment in settings it will surely ...
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4answers
82 views

Which purchasing option is best - Free+IAP or paid?

I've noticed that several apps on the iOS App Store offer two purchasing options: Free app, then an in-app purchase of $x to the full version The full version of the app for an immediate purchase of ...
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1answer
21 views

Refunded apps can be redownloaded

Until recently apps that have been refunded couldn't be redownloaded from the App Store and I think they couldn't even be bought again. However, I recently noticed that these apps now show the cloud ...
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27 views

Use app made by me in iOS without distributing it in appstore

Is it possible to use app made by me in my iphone without distributing it in appstore? If so, how? Thanks
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13 views

Change the nature of a project with iMovie

I have created a Movie with iMovie. I have just realised now that in fact I should have created an AppPreview. Is there a way to convert my Movie into an AppPreview?
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1answer
49 views

Withdrawing iTunes Connect payment in another territory

Can anyone tell me for sure whether Apple pays the developer in Cayman Islands? Do I need to have the developer license from Cayman Islands in order to receive payment in Cayman Island ? Any ...
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1answer
33 views

iPhone downloading not working

I've been trying to download apps from the App Store since last night. I continually get messages saying the download can't be completed.
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1answer
88 views

TestFlight - What happens to the installed beta-app when that version goes live in AppStore?

We're using TestFlight with external testers to beta-test our app. In the guidelines to TestFlight it states that If you already have the live app installed on your device, the beta version of the app ...
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1answer
28 views

iTunes charges when it's advertised as free [duplicate]

Why does it advertise free for 3D tour of ancient Jewish temple then when I try to install the app it asks for credit card details
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1answer
28 views

Cannot access any websites { other than google, yahoo, gmail, youtube and facebook (http type) } on macbook air

A week ago I had installed avast antivirus plus avast vpn for about an hour. That exact moment I encountered this trouble for the first time. Then I uninstalled avast by clicking on the uninstall ...
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1answer
62 views

App Store on iPad 2 keeps asking for AppleID password when attempting to update apps

I have an iPhone 6 which never asks me for a password when updating apps, but my iPad 2 asks me for a password on every single app update if I want update apps individually even though I have the same ...
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44 views

Is there a way to disable passwords for free apps on iPhone 4?

Under Settings > iTunes & App Store there is no Password Settings option for me on my newly activated iPhone 4. From reading this article, it seems this might be a bug and that I have to turn ...
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1answer
36 views

Problem of downloading an app

When i open the app store of my iPhone 4 and then search for an app or game say clash of clans, then the downloading starts in the app store but when i go back to the home screen the game's or the app'...
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20 views

iOS App not opening in iPhone and iPad

My App was distributed through Appstore and Client having apple server with VPP pushed app to their corporate devices. App got installed but not opening (when tried to open it is going away) in iPad ...
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54 views

Apple's policy on hybrid apps: >60% of native code

So one of our consultors recently told us that Apple rejected their hybrid app because "It has to contain at least 60% of native code", which of course is hard to accomplish if you decided to go ...
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1answer
79 views

Multiple credit cards with Apple ID

Is it possible to use multiple credit cards with your Apple ID and switch between them? This is a common option with most online merchants, so I don't see why Apple wouldn't have this as well. For me ...
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1answer
49 views

Can't share my card with family members, have to buy everything twice

I am a "family organizer". The card is set to be shared with the members of the family. Yet everybody has to use my account. Just tried it with my wife, urged her to login as herself (App Store asked ...
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1answer
40 views

Does Apple allows restricting In-App Purchase DLC Non-Consumable Content to one device?

I have been reading the review guideline: https://developer.apple.com/app-store/review/guidelines/ I see section about for subscription its has to be available for all iOS devices of a single user: ...
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1answer
26 views

Is it possible to redownload enterprise apps through Apple ID's?

To me, it seems as if this should be possible. With a normal app, you can go to 'Purchased' and re-download any previously downloaded apps. Is it possible to do the same with an enterprise app which ...
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1answer
27 views

Share IOS app twice between Apple ID's

A while back, I got a friend to share an app with me which was no longer on the app store. He logged in to his Apple ID on my iPhone, went to 'Purchased', and downloaded the app for me(Which, ...