Apple's online storage, synchronization, and general cloud services

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3
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0answers
136 views

Remove devices associated with iCloud account

I'm trying to remove my MacBook Pro from being associated with my iCloud account however, when I try to remove the account a dialogue prompts me to make sure that I would like to remove it. For some ...
3
votes
0answers
45 views

Inviting people who have shared calendars with me only allows the first person to accept

The summary is this... if people share their calendars with me and I invite them to a meeting, then only the first person to accept the invite gets in... the rest appear to decline the invite. Here's ...
3
votes
0answers
792 views

Unable to join Photo Stream on OS X 10.8.5

I received an email invitation to join a Photo Stream. When I clicked on the "Join this Photo Stream" link on my MacBook Pro, I was taken to a page with the following message: Photo Stream ...
3
votes
0answers
150 views

Stop Mail from keeping sent drafts?

I use iCloud and I like Mail to save my drafts on the server. But I have no desire to keep them as drafts after they are sent. But Mail keeps the drafts and I have to manually delete them. I ...
2
votes
0answers
20 views

Photos cant be viewed although thumbnails are visible

I had an iphone 5 with photos on it and was backed up on icloud. My iphone 5 got stolen and i got an iphone 5s. I restored everything on to my new one, but some photos are there in thumbnail form but ...
2
votes
0answers
531 views

Podcast syncing via iCloud: Mark episodes as played/watched

I use iCloud to sync my podcast subscriptions across multiple devices (Macs, iPhone, Apple TV), and generally, it works: All my feeds and stations appear on all the devices. Also, the play position ...
2
votes
0answers
156 views

Odd iCloud syncing issue

Having problems with photos syncing from iPhone 5s to PC running Windows 7. Long story short, my wife's photos sync to her computer, mine only syncs to 1 of 3 computers (all Win 7 Pro) all on the same ...
2
votes
0answers
172 views

iPhone 4s and iCloud only partially syncing

I'm having trouble syncing -- my iCloud and iPhone 4s (running iOS 5.1.1) only partially sync with one another. I.e., new entries sync, as do changes to contacts that appear in both. BUT… I have ...
2
votes
0answers
60 views

iTunes Match priority between computers and cloud

I've been cleaning up my iTunes song collection, and recently edited all songs that had 'various' in the field for Artist. Two days later, they're back. Is there a sequence to use to make sure an ...
2
votes
0answers
43 views

Why do documents in the iCloud window appear disabled?

Here’s how documents appear in the iCloud window of one of my apps: I have created these documents before. They looked OK. When I quit the app and come back, they look like this, disabled, and ...
2
votes
0answers
301 views

Issue when saving files with Keynote

Today I have run into issues with Keynote v5.3 (1170) running on MacOS X 10.8.5, all current updates installed. It is reproducible most of the time when saving documents in iCloud and sometime when ...
2
votes
0answers
885 views

How do I reset iCloud podcasts syncing?

So, since I updated iTunes to version 11.1, my podcasts library went a little crazy. Some episodes were deleted from my Mac and all episodes are now marked with the little blue pin (saying they're ...
2
votes
0answers
1k views

iCloud seems to delete Notes taken on my Mac when offline

I have just set up the Notes.app on my MBP (Running OSX 10.8.2) to link up with my iCloud account so that I could begin working with synchronised notes. I make a lot of notes while I am out and about ...
2
votes
0answers
683 views

Why am I receiving the error “Photos for the iCloud account [username] cannot be accessed”?

I'm receiving this error message periodically: Photos for the iCloud account "name@email.com" cannot be accessed. Review your account information in System Preferences. Photo Stream is enabled ...
2
votes
0answers
658 views

Some iCloud events not showing up in iCal

A few weeks ago, I noticed that some of my events in Calender was not showing up on my mac (which is running Mountain Lion). I looked and they show up fine on icloud.com and they work fine on my iPad ...
2
votes
0answers
706 views

Keep two people's music separate under one iTunes (Match) account

My wife and I both have large music collections. We share my iTunes Store account, but she has her own iCloud account. We recently had cause to add her music to iTunes Match. To keep our music ...
2
votes
0answers
549 views

iTunes Match: Matched songs are now Uploaded and I can't download the 256kbps version of songs

I subscribed to iTunes Match yesterday and let matching process run overnight. This morning, most of my tunes were matched. I wanted to upgrade my matched 128kbps bitrate tracks for iTunes Store ...
2
votes
0answers
241 views

iCloud - two songs, same album - one Matched, one Ineligible. How to fix?

I have 250 songs marked Ineligible, and I can't figure out why. They are all 128kbps or greater, way less than 200MB, all Protected AAC audio files purchased by my ex. I am authorized on his account ...
2
votes
0answers
498 views

Contact syncing is not working for some contacts using iCloud

I've verified that at least some of my contacts are not properly syncing between my iPhone running iOS 5.1 and my Mac running OSX 10.7.3 (both the latest OS versions currently available). Here, you ...
1
vote
0answers
15 views

Contacts not syncing to icloud

I've realised that all new contacts added since replacing my iPhone over a year ago have been going to the wrong account (a non i-cloud one) and therefore not syncing. There are 203 and so it will ...
1
vote
0answers
54 views

Devices with different Apple IDs responding to the same FaceTime calls

This is really weird. Whenever my sister-in-law calls my wife via FaceTime, my phone and Mac also ring at the same time. When my wife answers the call, then both of my devices stop ringing. It's ...
1
vote
0answers
54 views

My iPhone got stolen and appears offline

Okay, so I lost my iPhone 4s last night and it appeared as offline immediately upon signing on to Find My iPhone. I placed it on Lost Mode right away. I got an email that my Apple ID password got ...
1
vote
0answers
89 views

Iphone 5S camera roll keeps 'restoring'

My iphone 5S camera roll keeps saying 'restoring' at the bottom. I've tried reboots, hard reset, removing photos, removing icloud, and restoring the phone from a backup. I've checked all my icloud ...
1
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0answers
39 views

Problem Syncing Between iPhone and iPad

I just got an iPhone recently — previously I owned iPad and iPod. I tried to sync the the contacts that was on the iPad to the iPhone, but the contacts were not synced properly (I see no contacts on ...
1
vote
0answers
156 views

Restoring Whatsapp history doesn't work

I just got a new IPhone and downloaded Whatsapp. Every time I open Whatsapp, a message saying that the history is being restored from ICloud is displayed and a few seconds later a window pops up ...
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vote
0answers
138 views

How does one get around the missing sync agent problem in Mavericks to sync with Outlook?

How does one get around the missing sync agent problem in Mavericks to sync with Outlook? If one tries to sync calendars or contacts through Itunes or with Outlook there is a whole part of the OS ...
1
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0answers
32 views

Does Apple make anything public about how email delivery for me/mac/icloud.com happens?

I'm trying to troubleshoot some email delivery issues for users on me.com/mac.com and I can't find any documentation from Apple about how they do spam filtering, etc. (see AOL Postmaster for an ...
1
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0answers
76 views

Change “From” address to new domain for Mail 7.2 (Mavericks)

I've recently purchased a domain and set up a forwarding email account there. This account forwards mail sent to it to my iCloud address. I'd like to have the "From" line in outgoing emails from the ...
1
vote
0answers
307 views

Changing iCloud account

My old e-mail address was disabled and I need to delete my iCloud account with the old account info, I had updated my Apple ID with my new e-mail address, now I cannot delete the account on my iphone ...
1
vote
0answers
27 views

missing contact data after transfer to new phone

Transferred data from iphone 4 to new 5s through icloud. Not all contacts or messages transferred. have been using iphone 5s for couple of weeks now. How do I now transfer all contacts, messages ...
1
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0answers
120 views

my macbook pro got locked after I signed in to iCloud

I have a used MacBook Pro laptop that I purchased from my co-worker two years ago. I had to change its motherboard after water damage. Yesterday I thought about giving iCloud a try backing up my ...
1
vote
0answers
104 views

Mail.app on iOS 7.1 not syncing with Mail.app on Mountain Lion

I have an iPhone 5s and an iMac running Mountain Lion. When I mark a message in Mac Mail as read, it doesn't sync on the iPhone. I have me.com email on both. They used to sync just fine until I ...
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0answers
113 views

iCal share multiple calendars with one person

I'd like to share all my calendars with my boss. She shares her calendars with me using Google Calendar and I was hoping doing the same with my calendars. How can I share multiple calendars to be ...
1
vote
0answers
375 views

iCloud, account limit reached

I have a problem with iCloud! One years ago I lost two Apple IDs, one of them signed to iCloud. I don't remember have any added iCloud account! Today I made a new Apple ID and wanted to sign up for ...
1
vote
0answers
26 views

Why do various iCloud services on my iPad refuse to stay on?

Every time I turn on various iCloud services on my iPad mini (iOS 7.0.4) including iCloud Backup, Photos, Documents, and Find My iPhone, after sometime the settings would go back to "off." I have no ...
1
vote
0answers
75 views

iPhone is missing a hanfdul of contacts

I noticed that one of my contacts (my dad!) suddenly disappeared from my iPhone, in the middle of the day. I don't remember doing anything or deleting it. I looked online on iCloud.com, and saw that ...
1
vote
0answers
53 views

Time tracking across devices with tagging

I'm looking for a quality time-tracking app/system. Here are the features I need: Works on both OS X and iOS with syncing (iCloud or Dropbox preferred) Includes tag/label system to allow for ...
1
vote
0answers
258 views

OS X Mavericks Mail & iMessages notifications not working

After upgrading to OS X Mavericks, Mail notifications appear a few minutes after getting the mail (including sound) and iMessages application does not receive push notifications and closes if not used ...
1
vote
0answers
206 views

Bidirectional Sync of iPhone/iDevice Photos and Albums to Third Party Clouds

It is a complete mystery to me why this challenge has not been dealt with and solved, and why not more people are complaining about it on the web: I use my iPhone as my main camera. I use it to snap ...
1
vote
0answers
258 views

iCloud cannot enable Calendar and Reminders at the same time

Recently to solve a problem I have been encountering related to iCloud, I had to sign out of iCloud and sign back in. Normally I have all the options enabled except for mail. When I signed in I ...
1
vote
0answers
189 views

Old notes in iPhone not syncing with iPad through iCloud

I have notes taken in last two years in my iPhone. However only last two months' notes in iPhone are synced with my new iPad through iCloud. Do you know why? Do you know how can I sync all notes?
1
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0answers
154 views

'Loading iTunes Match' always shows when I start Music on my iPhone

A few months ago I was having problems downloading songs from iCloud, I could play them fine, but just couldn't download them for off-line access. I spoke to Apple support, and they advised me to ...
1
vote
0answers
1k views

Tried to reset iPhone 4s but stuck on black screen with loading spinner

My phone fell down the stairs and went completely black. A friend of mine who fixes iPhones took it apart and found that the LCD plug had popped out in the fall so he put it back together and it was ...
1
vote
0answers
40 views

Inconsistency of iCloud settings

During some research of which iOS stock apps can sync over iCloud, I came across some inconsistent behavior where some syncing is toggled via Settings.app but other content is configurable directly in ...
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0answers
101 views

Photos not being added to Photostream when added to folder on disk

Before I updated to the latest version of iCloud panel on my PC, I could add photos to the location on disk where my icloud stream was saved to and those photos were synced to the stream on any ...
1
vote
0answers
139 views

in iPhoto, how to locate photos NOT in a particular photo stream?

I've noticed that if I add the same photo to a photo stream more than once, iPhoto is apparently not smart enough to recognize that it's a duplicate, and instead goes ahead and adds the photo a second ...
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vote
0answers
119 views

Can't view my folders/mailboxes that live on my computer on iCloud

When I open my mail on iCloud I want to be able to see the folders that are stored on my Mac's Mail on my main computer. A few of the "folders" are visible, but I don't know why they are and the ...
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0answers
837 views

10.9 Contacts.app doesn’t sync one contacts card with iCloud

Contacts.app in 10.9 says "Some server contacts could not be copied to this address book." iCloud.com shows 499 contacts iOS shows 499 contacts 10.9 shows 498 contacts is there a way to fix this or ...
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vote
0answers
145 views

How can I reset the Safari bookmarks in iCloud? Safari 7.0

Do the solutions discussed in this AD question still work with Safari 7.0, or is there something new / better / easier? I have dozens of duplicate bookmarkMenu and bookmarkBar folders, maybe over ...
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vote
0answers
121 views

Pages correctly shows my iCloud documents on iPhone, but not on iPad

Pages correctly shows my iCloud documents on iPhone, but not on iPad. The main page is enpty and I can only create new documents. I've tried to reinstall the app, deactivate the iCloud Pages ...