Apple's online storage, synchronization, and general cloud services

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20
votes
4answers
159k views

How can I bypass Activation Lock?

I bought a used iPhone 4. The previous owner re-set the phone, but did not remove the device from their iCloud. It is asking me for their iCloud information when I try to set-up the phone. I don't ...
5
votes
4answers
12k views

Completely synchronise multiple Macs

I actually have a Macbook Pro with Snow Leopard (I plan on upgrading to Lion). I may have to buy an Mac mini in order to have a full dual screen (external identical screens) layout (see my previous ...
3
votes
1answer
57k views

Is my iPhone locked with iCloud or not? I don't have SIM Card yet

I bought an iPhone 5C from a friend; I'm not sure if it's Activation Locked or not and I don't have a SIM card yet. He hasn't used it and didn't know anything about that, he got it second hand. ...
17
votes
3answers
13k views

Can I use Back To My Mac's mDNS address and for ssh and other routing of traffic?

On Lion and iCloud, the old MobileMe and Snow Leopard mDNS naming has changed and no longer works. I'm wondering how to use command line tools to find out the DNS name that Apple has assigned to my ...
28
votes
5answers
6k views

How can I use iCloud to sync my contacts, while also syncing my contacts with Google?

If you have Google contact syncing enabled in 10.7.1 or earlier, then upgrade to 10.7.2 and try to enable iCloud contact syncing, you will see the following dialog: Is it possible to have both ...
15
votes
8answers
107k views

Your iPhone could not be activated because the activation server is temporarily unavailable

My iPhone 5 that has been running iOS 7 since beta 1 suddenly wants to be activated. When locked, it shows me my wallpaper. After sliding to unlock, it asks for my passcode. When I enter it, it takes ...
3
votes
3answers
12k views

Why won't iCloud let me download Pages documents uploaded from a computer?

It often happens that I create a Pages document on my home laptop, upload it to iCloud, then want to download it from iCloud at school. For some reason, iCloud doesn't support this—I need to, at some ...
27
votes
4answers
236k views

How do I view my iCloud Photo Stream online?

I set up iCloud when I installed iOS 5 on my iPhone and was excited about Photo Stream. I logged into icloud.com and found there are no photos. What gives? I was hoping that this would end the need to ...
5
votes
1answer
693 views

After migrating to iCloud Photo Library can the iLifeAssetManagement folder be deleted?

Before iCloud Photo Library and Photos.app in OS X 10.10.3, we had iCloud PhotoStream. iCloud PhotoStream synced its photos to the ~/Library/Application Support/iLifeAssetManagement folder (and ...
8
votes
3answers
22k views

How can I change a defunct Apple ID email address?

I never changed my student email account to which all app purchases have been made. I just upgraded to iOS 5, and it requires to authenticate the iCloud, by verifying an email sent to the now defunct ...
3
votes
2answers
23k views

After a phone is stolen, can that device's iCloud backup be accessed?

I had an iphone 4 stolen from me - there is an icloud backup with tons of data I want inside. Is there any possible way to access this without the iphone 4? I also got an iphone 5 recently but don't ...
11
votes
1answer
12k views

What do the various iTunes Match icons in iTunes mean?

Enabling iTunes Match adds a new default column to song lists in iTunes that displays several new icons: What do each of these icons (as well as no icon at all) mean?
8
votes
2answers
171k views

Does deleting an iMessage on a device deletes it in all of the other iCloud synced devices?

If I have my iPad and my iPhone synced through iCloud and I can see that my text messages are being received/sent on both. If I send an iMessage on my iPad and immediately delete the entire text ...
4
votes
5answers
60k views

How to use SMTP and IMAP with iCloud email?

I've never used @me.com or @mac.com emails before. Neither did I use MobileMe. So when the iCloud came out last night I created @me.com email account this morning. Registration on its own went just ...
3
votes
3answers
5k views

Permissions of /Users keep changing back to drwxrwxrwx

I use the Disk Utility to repair it. But the permissions change back after reboot. Permissions differ on “private/etc/aliases”; should be lrwxr-xr-x ; they are -rwxr-xr-x . Permissions differ ...
2
votes
2answers
8k views

Can I create/edit contact groups in iOS?

I have been successful in managing contact groups with OS X's Contacts.app and iCloud.com, but haven't found a way to do this on iOS 6. Is there a way to manage contact groups on iOS (iPhone, iPad, ...
7
votes
3answers
15k views

is there a way to force iCloud sync?

On my mac, i deleted a bunch of songs and checked "delete from iCloud" checkbox. On my iPhone (10 minutes later), songs are still there. Is there a way to force the sync between devices on demand? ...
4
votes
2answers
3k views

How do I sync iCloud iWork documents with Lion?

I have been using my iPad with Numbers and would like to be able to just open them up on my Mac with Lion. I can not figure out how to connect/sync to iCloud documents. I have checked iCloud documents ...
3
votes
4answers
27k views

Why won't my secondhand iPad let me activate an Apple ID?

On the settings under iCloud, if I try and log in on the ID I created this morning, it says that the maximum number of ID's have been activated on this device. When I try and create a new account ...
3
votes
4answers
196k views

How can I transfer photos from the Camera Roll to Photo Stream?

Not all of my photos go to Photo Stream, some still go to my Camera Roll. I'm trying to get them on my Photo Stream so they will be on iCloud. With 30 photos on my camera, 10 in stream, I took 6 ...
2
votes
4answers
1k views

Steps to be done before selling your iPhone

I was curious about the things that we need to do before selling your iPhone or even before giving it back to Apple (Apple has a program where they will refund you some money if you want to get a new ...
1
vote
1answer
322 views

How I can activate the iPhone which is asking for credentials I don't remember?

I was going to sell my iPhone tomorrow, and I thought I'd reset it so that none of my things were on there. I had already made an iTunes and AppleID for the buyer and was going to set up the phone for ...
1
vote
5answers
85k views

'Sign in to iCloud' pop-up won't stop popping up on my iPad

This is obviously a common problem but even after following the 're-boot' advice I can't get rid of it. I can't sign in to iCloud because that e-mail address no longer exists and I can't receive the ...
23
votes
5answers
50k views

How many Apple IDs should one household have?

To date my wife and I share one Apple ID for all Apple purchases and devices. We currently own a first and third generation iPod, iPhone 4, and will own an iPad 2 in the morning. Thus far having the ...
16
votes
5answers
27k views

How do I resolve duplicate “in the cloud” songs in iTunes 11?

When I installed iTunes 11, for some reason it re-downloaded all my purchased "in the cloud" songs even though they were already in my library. So now I have duplicate songs, one that matches the ...
7
votes
1answer
1k views

Once iOS files are backed up to iCloud, can you access them programmatically?

Is there a way to get the same files you can find in a local backup of an iPhone / iOS device from iCloud programmatically? Ideally, I would like to access them from a computer, but any access other ...
10
votes
3answers
137k views

Deleting photos on the phone - does it affect them on iCloud?

Can you delete pictures from an iPhone and still have it saved in iCloud? If so, how?
9
votes
3answers
13k views

How to turn off iOS Calendar Notifications for iCloud shared calendars

How can I turn off alerts for iCloud calendars that have been shared with me? I just want to see alerts for my calendar. Example: My girlfriend has a haircut today, and she set an alert to appear 15 ...
4
votes
1answer
2k views

Does iPhoto need to be open in order to download Photo Stream photos?

Apple's official documentation on Photo Stream states: My Photo Stream stores the last 30 days of photos taken with your iOS device or imported from a camera to your Mac or Windows computer, and ...
3
votes
3answers
3k views

How to remove 'phantom' iCloud account from Apple Mail

I am trying to remove a duplicate copy of my iCloud account from Apple Mail that seems to have managed to get stuck there. I cannot remove it from the Internet Accounts or iCloud panels as it does ...
5
votes
2answers
1k views

Should I use the same Apple ID for iCloud and iTunes?

Should I use the same Apple ID for iCloud and the iTunes store? My immediate assumption was "sure, of course, keep it simple", but today I read the following recommendation: One potential problem ...
5
votes
2answers
31k views

How to make iCloud on Windows sync bookmarks with Safari, not Internet Explorer

I'm trying to get iCloud on my PC to sync its bookmarks with Safari, not Internet Explorer. According to Apple's documentation, it is possible to sync iCloud bookmarks to Safari on Windows: You ...
3
votes
2answers
20k views

How to restore individual app data from iCloud while keeping all the other apps installed and new data created since the last iCloud backup?

I just discovered that one of my apps X "disappeared" for whatever reason from my iPad. It contained MBs of valuable data, and luckily I have an iCloud backup dated a week ago or so which have it all. ...
3
votes
3answers
11k views

How to I access documents saved in iCloud with Mountain Lion on my iOS device

I know that I can save a pages document in the cloud in Mountain Lion and then open it in Pages for iOS, but how do I access something saved in iCloud on TextEdit or Preview. For instance, with ...
2
votes
0answers
14k views

Why does iTunes only recognize some songs from a purchased album as being purchased? [closed]

Now that iTunes in the Cloud is available, my iPhone (iOS 5.0) and my MacBook Air (10.7.1 / iTunes 10.5) will show me lists of all the songs I've ever purchased through iTunes. It almost works great: ...
0
votes
1answer
290k views

How to open iPhone 5c locked with an iCloud account?

I bought an iPhone 5c from a guy in a bar. He said he was going to remove the device from his iCloud list, which he never did and it's been 3 weeks already. The phone is not blacklisted and I know the ...
8
votes
5answers
51k views

Exchange contacts do not appear in iCloud

On my iPad and iPhone I have several email accounts: three Gmail and one Exchange account. I stopped using the Exchange account and tried to remove it from the iPhone, but also all my contacts were ...
7
votes
2answers
8k views

Photo Streams from two or more iCloud accounts into same iPhoto library?

I'd like to connect iPhoto on my MBP to my photo stream and my wife's photo stream. We each have our own Apple ID and iCloud account. Can iPhoto connect to multiple iCloud photo streams? Thanks.
6
votes
2answers
12k views

How to remove old device from Safari iCloud Tabs?

I returned a MacBook to Apple Store, however apparently I forgot to sign out of iCloud and the latest tabs I was browsing still appear in Safari iCloud Tabs of my new MacBook and existing iPad. I ...
6
votes
9answers
53k views

Is it possible to export all my iPhone contacts to my iPad 2?

Does anyone know of a way to export all my contacts from my iPhone straight into my iPad 2 without having to re-type all of them in?
5
votes
1answer
1k views

Bypassing dead relatives Apple ID?

My Auntie died unexpectedly without leaving her icloud information (pretty standard!) I've restored her ipad as I thought it would reset her passcode as I couldn't guess it but now it's asking for ...
3
votes
4answers
7k views

Is it possible to wipe an entire iCloud Photo Library?

I've been using the beta iCloud Photo Library for a week and a bunch of photos got duplicated and I'd like to wipe all the photos out and start over. I have backups of all the photos and have turned ...
2
votes
1answer
209 views

Why do I sometimes see a downloading 'pie' icon when viewing photostream photos?

it normally shows in the bottom corner as a sort of 'pie' that fills up as the picture is downloaded, similar to the 'app downloading' pie when viewing a downloading app on the home page/s prior to ...
2
votes
1answer
5k views

What does a 'dotted-line' cloud icon in the iCloud file browser represent?

What does this "dotted-line" cloud icon next to a file in the iCloud file browser mean? This is a plain-text file saved to iCloud from Byword, and it refuses to sync to my iPhone. But I'm having ...
2
votes
4answers
25k views

iCloud calendar not sending invites

As in the title. iCloud calendar is not sending invites to people being invited. No matter whether I try via icloud.com or iCal.app synced with iCloud - it just doesn't. No events no updates. Tested ...
1
vote
1answer
75 views

Do my original photos move to iCloud if imported to Photos?

I have a large collection of photos (80Gb) stored on my Macbook and I've imported them to Photos, these are now available through Photos on my other devices with the same iCloud account. Does Apple ...
1
vote
3answers
222k views

Our iPad is locked and we're not sure of the Apple ID / iCloud password

My Granddaughter has lost/forgotten her ID and passwords for her iPad. When the iPad powers on, it goes straight to an iCloud password request and I cannot get past it. I have installed iTunes on my ...
1
vote
2answers
8k views

How to prevent iMessage syncing without access to device

I foolishly logged into someone's iPad with my Apple ID. This person is now receiving my full communications on iMessage. I know I can remove my account from that iPad but I don't have access to it. ...
1
vote
1answer
1k views

Is it a bad idea to have a shared Apple ID for purchases that also is used for iCloud?

There is lots of advice that suggests using a shared Apple ID for purchasing things (so that all devices using that Apple ID for purchasing can access those purchases) and to then use a separate Apple ...
0
votes
3answers
146 views

How can I disable the iPhone restrictions code?

I have forgotten my restrictions code. Can anyone please tell me if there is anyway I can change it without resetting the phone. I have tried updating it and have contacted technical support and they ...