Apple's online storage, synchronization, and general cloud services

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6 views

iCloud backup size after iPhone migration

I use iCloud backups for long time. When I started out I could easily backup a 128GB iPad Air and a 32 GB iPhone5s to the 5GB of default iCloud storage. I recently switched phone to a 64GB iPhoneSE ...
2
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2answers
5k views

Devices with different Apple IDs responding to the same FaceTime calls

This is really weird. Whenever my sister-in-law calls my wife via FaceTime, my phone and Mac also ring at the same time. When my wife answers the call, then both of my devices stop ringing. It's ...
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1answer
33 views
+50

Properly delete and then restore everything in iCloud Photos

Due to what seems to be a very unusual bug, the storage counter for my iCloud account is stuck thinking that I have occupied more Photos storage than I really have. I was briefly in contact with Apple ...
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1answer
75 views

XCode Problem - Couldn't load settings from contents.xcplayground

I recently moved a few playground files from my documents folder to iCloud Drive. Then I noticed they all the files have been duplicated and non can be opened. I moved them back to the original ...
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1answer
20 views

Apple restore problem

I accidentally deleted a photo from the "Recently Deleted" album and I need it back. I have an iCloud back-up but every time I restore the back-up, the photo is not in the gallery and I know for sure ...
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2answers
1k views

find my iPhone is 'offline'

I lost my iPhone after I checked it in find my phone it shows that the device is offline. I want to know it means that the phone is 100% switched off or find my iPhone was not kept on in my iPhone ...
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1answer
114 views

How to unlock an iCloud account

My apple iCloud is locked for security reasons, when I try to unlock it using my recovery gmail account, I don't see the link sent to me. I mailed to the iTunes Store customer suport team more than ...
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0answers
8 views

Apple Music and Family Sharing

I'll made this as simple as I can: My wife and I both have iPhones with different iCloud accounts. However, I have family sharing up with me as the Organizer. I have Sharing set to on so that she is ...
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2answers
4k views

Difficulty deleting music from music library on my iPhone

I'm having difficulty managing music in my iTunes library on my phone. I have old songs that I do not want anymore that are still showing up with the iCloud symbol (ready to download) in my library. ...
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1answer
12 views

iPhone 4 syncing to old version of iCloud Notes, even after reset and on different Apple IDs!

This is a weird one. I bricked my current iPhone with a quick spin through the washing machine, so I dug out my old iPhone 4 to use in the interim before I get a replacement. I deleted all the ...
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1answer
16 views

ios: restore locally saved contacts

My boss accidentally removed the locally saved contacts from his device. If I login on his account on iCloud, there's nobody in the contacts app. On the icloud website I can try to recover contacts, ...
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1answer
18 views

Create iCloud Mail account without an Apple device

I have already an Apple ID through iTunes. I am a Windows user and have no Apple devices, but would like to have an iCloud.com email address. How can I do that?
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1answer
4k views

How to fix an iPhone 4S with disabled iCloud settings?

I have an iPhone 4S with iOS 7.1.1 and my iCloud is disabled (greyed out) in settings. How do I enable it if I can't select it?
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3answers
15k views

Is it still possible to get @icloud.com email address?

Set up a new iCloud account for someone and I am not seeing the option to set up an @icloud.com address and use the free email service. Does anyone know if this is still possible and how to go about ...
2
votes
2answers
3k views

iCloud contacts not syncing correctly

I have enabled Google CardDAV contact synching some time ago and disabled iCloud (contacts). Now I wanted to reenable iCloud synching too... I see some contacts on iCloud.com and on my Mac - probably ...
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1answer
1k views

iCloud **Documents and Data** discontinued on iOS 9/Yosemite?

I haven't been able to find a definite answer to this question. I've upgraded my iOS devices to v9.0 and in both of them iOS "Documents and Data" is nowhere to be found. I got the prompt to upgrade ...
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1answer
1k views

How to delete iCloud storage Mail cache?

I've deleted every E-Mail in my iCloud account. But the storage overview shows me 2,2GB used space for my Mails. But there is no E-Mail left: How can I update the storage overview or delete ...
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0answers
11 views

I cloud back up

Okay so I have a completely destroyed iphone 6s plus screen. The lcd itself is cracked and I can't used the screen. My friend locked me out of my phone and I want to know if the phone is locked will ...
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3answers
9k views

iCloud Photo Sharing - Not receiving invitation

I previously had an iCloud Photo Share album and then the pictures would stop appearing on my stream when the other member added new ones. We then removed me from the Stream to re-add. When we tried, ...
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2answers
4k views

Using iCloud Photo Library and Google Photos Simultaneously

Does anybody have experience with this? Any best practice suggestsions? In my own research, I've learned the following: Desktop Uploader for Mac Seems oblivious to iCloud Photo Library. It offers ...
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1answer
1k views

Calendar app changes colour of a calendar on its own

I have 4 private calendars in my iCloud account, and I've been using them for the last 2~3 years with no problem. I think it was last week when I first saw my blue calendar changing its colour to ...
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2answers
7k views

Can't play any music off-line from iPhone

After a recent update to iTunes and iOS I can only play the music in my phone when I'm connected to the internet. When I choose the option for show offline music it only shows 4 songs that I have ...
4
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1answer
140 views

Can ransomware infect iCloud Drive?

I have all Apple products in my household, and am very security conscious. But the recent articles about ransomware infecting all sorts of computers got me thinking. Even if I was foolish enough to ...
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2answers
1k views

Importing a shared photo stream into iPhoto creates duplicate photos

I have a shared photo stream in iCloud with a couple thousand pictures. (This is not My Photo Stream, but a stream I created separately.) About half the pictures were shared by me and the other half ...
0
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1answer
28 views

Cannot reach webpage for certificate generation on my developer account

I am trying to reach the webpage for certificates under developer.apple.com. But I get redirected to the Welcome page. My Apple ID is an iCloud address *...@icloud.com. Why does ...
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1answer
3k views

There was an error connecting to Apple ID server

I am trying to login to iTunes App Store or the Mac App store on my Mac but it gives me the error every time "There was an error connecting to Apple ID server". Till now I have : Removed all the ...
3
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2answers
16k views

the iCloud IMAP server “p01-imap.mail.me.com” rejected the password for user xxxxxx

I reset my Apple ID (@me.com - Only have ONE account) as Apple asked me to update my information with a more strong password. I can login just fine into iCloud mail from the web and check, see my ...
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2answers
2k views

Why is “recently added” playlist under iCloud control empty on iPhone?

The playlist "recently added" is a smart playlist (created by iTunes) and lists quite some songs in iTunes on the Mac. The library is kept in the iCloud by iTunes match, so the songs and the playlists ...
4
votes
2answers
2k views

Text Message Forwarding code not showing up

My Mac Mini, running El Capitan, and my iPhone 6 Plus are both on the same WiFi network, however when I select the Mac Mini in the Text Message Forwarding settings, it does not send a code to my Mac ...
2
votes
1answer
35k views

iCloud backup does not show up in restore list

The only iCloud backups that show up in the list when choosing to restore a brand-new iPhone (4S) are ones from November last year. However, I know that there should be much more recent backups than ...
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1answer
32 views

Do you need an @icloud.com email to get @icloud.com email aliases? [duplicate]

If you sign up for an Apple ID with a non-apple email account (gmail, etc.) can you still sign up for iCloud email aliases (alias@icloud.com)?
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2answers
58 views

Does iBooks sync metadata across devices via iCloud?

Just updated to using the new iCloud-enabled iBooks for PDFs, etc. On my Macbook, I've also gone and fixed the metadata for all of the books, but it doesn't appear to sync that updated metadata to my ...
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1answer
18 views

Is there a way to access/see all files stored in iCloud to one account?

I am aware that there is a online view under icloud.com, and there is a OS X and iPhone app for iCloud. Why I am asking, is: I deleted all of my iCloud files (so I thought), and emptied the whole ...
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2answers
5k views

How do I update the FileVault 2 recovery key stored in iCloud?

It's been a long saga getting to the point where I am comfortable that my new Macbook Pro has FileVault 2 enabled properly on Yosemite. I ran into the "Encryption paused - connect power adapter" ...
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votes
2answers
9k views

iPhone doesn't sync calendar to iCloud, calendar via iCloud.com still works

I'm having a major headache inducing issue with iCloud sync. My wife and I have shared calendars for a long time and it has helped us a great deal. The problem now is that my wife's iPhone has ...
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vote
2answers
791 views

Clear photo cache when iCloud Photos optimization is enabled

I started using iCloud Photos recently and love it. I have photos syncing on my iPhone(16gb), my MacBook Pro(240gb), and in the cloud of course. My issue is that I have 12 photos on my phone that ...
4
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2answers
3k views

Backup online iMessage repository

Is there a way to download/export iMessage history somewhere? If I deleted messages on a local device, is it also removed online on iCloud?
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1answer
16 views

Deleted photos from phone when transfering to macbook, how to get back on phone?

I transferred photos from my iphone to my macbook, but turns out the photos were deleted from my phone after the transfer. So now I have the photos on my macbook but not on the phone. I'm trying to ...
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0answers
19 views

Is it possible to share files between iCloud Music Libraries?

Previously, my wife and I shared a single iTunes store account and had iTunes match. If I added music to my library from outside iTunes, she could see it in her library and download it to her phone. ...
1
vote
1answer
25 views

Delete photos from icloud but keep in macbook and phone

I find iCloud really annoying and I want to remove my files (mainly photos) from it but still keep them in my phone and laptop. How should i go about doing that?
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1answer
6k views

iCloud Photo library and photo stream - deleting photos from phone only

If I turn on iCloud Photo library, it tells me "Photos and videos synced from iTunes will be removed." From where? Which photos and videos? I just want to delete photos from my phone because of ...
13
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6answers
11k views

Selectively disable iCloud keychain syncing for WiFi passwords

I have iCloud Keychain sync enabled, but I want to stop it syncing WiFi passwords. I have a portable WiFi hotspot which I use for my laptop and iPad, but I don't want my iPhone to connect to it since ...
3
votes
3answers
611 views

Setting up iCloud results in cloudd error messages

I am trying to set up iCloud on my work laptop (profile managed in an active directory domain from what I can tell). It seems to be mostly going fine, but all of the icons stay grayed out: ...
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0answers
14 views

Having an iCloud Problem [duplicate]

I bought an iPhone 6 from a friend and am using captive portal but I want to be able to use my phone outside of this menu like a normal iPhone, is there any way to completely bypass the iCloud? My ...
0
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0answers
21 views

IPad memory of ICloud

Often, I see Your iCloud memory is full. However, when I go to iCloud memory in Settings, I find that about 50% of storage is empty or available. How can I remove this message?
0
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1answer
1k views

install apps from app store on icloud locked iphone

I'm getting started with iOS development and I need a test device to test my apps. I thought of buying an ipod but then I thought buying an icloud locked iphone 5s might be more convenient ...
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5answers
123k views

'Sign in to iCloud' pop-up won't stop popping up on my iPad

This is obviously a common problem but even after following the 're-boot' advice I can't get rid of it. I can't sign in to iCloud because that e-mail address no longer exists and I can't receive the ...
4
votes
1answer
2k views

New Photos.app & iCloud photo library: how to save space on mac

I am migrating from aperture to the new photos. In aperture, I had my originals on an external hard drive (i.e. the library was local, but the originals were on the external drive). Now in iPhoto, I ...
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2answers
25k views

How long are text messages saved in the iCloud server?

..and how can I get rid of them before they are subpoenaed?
2
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2answers
2k views

Can't load contacts from iPhone to iCloud account

I have an iPhone 5S and I cannot seem to get my contacts loaded from my iPhone to my iCloud account. I have reset the iCloud and also deleted the account on my phone and reset etc. but nothing has ...