Apple's online storage, synchronization, and general cloud services

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4
votes
6answers
9k views

“Playlist can't be added to your iCloud Music Library”. Why?

I am migrating from Spotify and I want iTunes to accommodate the way I used to add songs to a "favorites" playlist, just like the Starred Songs works on Spotify. Initially I created a Smart Playlist ...
0
votes
0answers
10 views

Does Dropbox Auto Camera Upload work with iCloud Photo Library?

Currently, I store all my photos in iCloud Photo Library. However, I'd like to have another copy of them in Dropbox. Ideally, I'd want my iPad to upload all new images that I add to my iCloud Photo ...
0
votes
1answer
16 views

iCloud music library won't load on new phone

I got a new phone today, have enabled Apple Music and iCloud library, but every time it goes to "load library" it just stops and goes to a screen that says I have no music. This happens whether I ...
2
votes
2answers
2k views

Can someone who's gained access to my iCloud account prevent me from receiving text messages?

Can someone use my iCloud account to prevent me from receiving messages on my devices from specific people? I can get calls from a particular person but no text messages for a few days now.
0
votes
0answers
2 views

How can I select photos that i have not yet shared in a given album?

I have a lot of pictures, and I'd like to display only the ones I haven't shared in a specific album (ignored to add a selection of those to that album). I can't figure out how to run a selection on ...
3
votes
3answers
2k views

iCloud storage full: “Not Enough Storage”. Backups exceed 5GB

Just like everyone else, I get the notification that my iCloud is full and no backup can be made. iOS gives me the suggestion to upgrade my storage on my iCloud account. Because I only want to store ...
0
votes
0answers
6 views

iCloud keychain problems - asking passwords, can't change password, can't unsync

Main symptom: When I reboot I get multiple prompts asking for the "local items" keychain password. Details: The password required is my old iCloud password, not my current user account password ...
-1
votes
1answer
14 views

my iPhone was damaged and i need to know how to collect my stuff from icloud

my iPhone was damaged and i need to know how to collect my stuff from ICloud ? the phone is not responding for anything and i need to collect my stuff from it before sending it to the shop i had open ...
1
vote
2answers
29 views

Prevent someone else from using my iCloud account?

I am using an Apple iCloud account that was created for me by a friend. I have a suspicion that my friend is now accessing my photos and videos through this account. When we created the account, we ...
0
votes
1answer
13 views

Can't log into my iCloud account from Windows 8

I have got Windows 8 and I have tried several times to log into iCloud account, but nothing is working. The only way I am able to access my photos is if I go online to the iCloud website and log on. ...
0
votes
1answer
10 views

iCloud password broken on iPad, works on computer

I have a relative who smashed their iPad beyond repair. It's been replaced with a refurbished one. I restored the tablet from a backup on my computer (Win7, if that's relevant). It boots properly and ...
0
votes
1answer
17 views

How to migrate your iCloud account

I have recently moved from France to the USA. In the long run, that means I will shut down my French bank account who is becoming useless. But I cannot go on iTunes and change the "bank account" ...
0
votes
1answer
1k views

How can I disable unused Services in Mavericks?

I'm talking about the services you find when right-clicking a file or folder. It should be possible to 'remove' those services within the system preferences (under the keyboard section) but this just ...
1
vote
2answers
129 views

Yosemite: Cannot Music / iTunes - black screen and won't accept password

I am trying to open Music. Instead of opening as usual, it does this bizarre slow animated slide-open into a fully black background with a password prompt stating that I've been logged out of iCloud ...
3
votes
2answers
8k views

iPhone doesn't sync calendar to iCloud, calendar via iCloud.com still works

I'm having a major headache inducing issue with iCloud sync. My wife and I have shared calendars for a long time and it has helped us a great deal. The problem now is that my wife's iPhone has ...
0
votes
0answers
9 views

Iphone 4S iOS 8.4.1 [duplicate]

my husband bought an iPhone 4s, he forgot to check if the icloud and find my phone were on. someone told us to do a hard reset. I did that and now when I activate the phone it asks for an icloud ...
4
votes
1answer
11k views

How to prevent iTunes 12.2 from automatically uploading sound tracks to iCloud Music Library?

I've notice after I updated my iTunes to 12.2 on my OSX 10.10.4 computers, a very large upload bandwidth has been taken place. This is a result of Apple's new iCloud Music Library feature. I don't ...
3
votes
1answer
125 views

iOS - how to merge “on my iPad” Notes to iCloud after iCloud already activated?

I keep encountering this problem at friends' and it's always the same thing. They wonder why Notes does not sync up to iCloud. I grab their iPad or iPhone and realize that their notes are written to ...
3
votes
3answers
34 views

Only half of my contacts from iPhone 4 sync to iCloud

I have an iPhone 4 with iOS 7.1.2 (latest available for my phone apparently). I have about 500 contacts on my iPhone, however only 203 of them appear on iCloud.com. I cannot get the rest to sync with ...
0
votes
0answers
11 views

Videos of TV shows and movies that I purchased on iTunes for my iPad are all moved to icloud. How do I get them back onto the iPad?

I am not sure how it happened, but for some reason all the TV shows and Movies I downloaded from iTunes onto my iPad have gone to the cloud. There is a possibility my son did something. I try to click ...
3
votes
3answers
13k views

How to sync iCloud cal with Exchange

I use an Exchange server for work email and calendar, and I use an iCloud/iCal calendar at home and freelance business. I want to sync all my iCloud calendar items - not contacts, email or anything ...
1
vote
1answer
54 views

Can't enable iCloud Music Library issue

I'm running iOS 8.4.1. When I go into to the app settings and tap to enable the iCloud Music Library, I get the Replace or Merge. After this the option reverts back to off automatically. I tried lots ...
2
votes
1answer
18 views

get link to iCloud file from finder without having to go to iCloud website?

Is it possible to get a remote link to a file via finder? I want to be able to share my screenshots really quickly which are now saved to an iCloud folder. Thanks, D.
4
votes
3answers
2k views

How does one add a custom iCloud Drive folder to the Finder Favorites sidebar?

Recently, I upgraded to iCloud Drive and began storing a number of files in it. I created a new folder in iCloud Drive (not one of the default "Pages" or "TextEdit" folders) and put my files in it. ...
1
vote
1answer
229 views

Using the same Apple iCloud with 2 devices

I am going on holiday and want to use my second iPhone with a local SIM card. So I want to know whether I can configure the second iPhone using the same apple account or if I should rather create a ...
3
votes
4answers
6k views

Restore an iPhone from iCloud backup of newer iOS version

I have an iCloud backup from an iPhone running iOS 8.3. Now, I'd like to restore another iPhone from this backup. The problem is that the other iPhone is running iOS 8.2 (this iPhone cannot be updated ...
0
votes
0answers
47 views

How can a “ghost” iCloud account be removed?

When I signed into iCloud on my Mac, I did so using my iCloud (@icloud.com) email address, which is set as the "primary address" on my Apple ID. However, shortly thereafter, I noticed a "ghost" iCloud ...
0
votes
1answer
32 views

iPhone asking for icloud login after being restored after icloud has been removed

I have my old iPhone that I would like to give to someone. I've deleted my iCloud, then restored the phone and now when im setting up its asking for my iCloud log in again. Has anyone encountered ...
0
votes
2answers
13 views

Syncing contacts from iCloud to Gmail not working

I am trying to export my contacts from iCloud to Gmail but it is not functioning. I keep on pressing export option but nothing is coming out. Is there any other way to sync my contacts to Gmail or to ...
0
votes
2answers
42 views

How to restore file from iCloud Backup

I lost an important sqlite file during the upgrade to iOS 9 beta. Luckily the file is backed up on iCloud. When restoring from the iCloud backup, iOS downloads the data file along with the app, but ...
0
votes
0answers
36 views

iCloud problems with iPhone

I recently set up my iCloud account to sync my photos to my computer. I followed the online instructions and went into my phone settings to enable iCloud Photo Stream, where it says it will ...
1
vote
2answers
3k views

Find duplicate images in iCloud Photo Library in Yosemite

I moved to Photos and iCloud Photo Library, and I am happy so far. Because of previous imports, crashes and re-imports, several thousand duplicates (identical pictures - not of the same photo) in my ...
0
votes
1answer
1k views

How can I un-erase my iphone from iCloud

My iPhone was stolen and I made the mistake of choosing erase my iPhone in iCloud. Is there any way to un-erase my iPhone from iCloud? If not, is there any way to track my phone??
0
votes
0answers
30 views

Constant prompts for FaceTime Password, iCloud Password and iMessage Password

I don't use any of these services. Currently there is a dialog box permanently on the screen prompting for a password. If I press cancel, it's replaced instantly by another dialog box, prompting for a ...
-4
votes
0answers
21 views

I've got 3.0 GB on my iPad and 186 MB

Is there any chance of any storage of my iPad to go onto my phone? I've tried everything and I would like the more storage to be on my phone rather than my iPad? Can any one help me? It's driving me ...
1
vote
3answers
2k views

Move photos from iMac to iCloud

I have thousands of photos on my iMac and want to save them to the iCloud?? How do I do this and how can I find them again?
0
votes
1answer
80 views

Delete an old icloud account with defunct email and forgotten password

I have an old email/id apple iCloud account on an iPad mini that I can't delete because the email is totally defunct and I cannot remember the password. I have a newer iCloud account that I use for ...
0
votes
0answers
32 views

iCloud on one of my computers is inoperable

my iCloud on one of my iMacs won't allow me to sign into it. It will not sync with my iPhone, iPad, MacBookPro or other iMac......I can sign into iCloud on all the others and on line...but not this ...
0
votes
0answers
16 views

Turn on Do Not Disturb mode on all devices from one device

Has anyone found a way to turn on Do Not Disturb mode for every device from one. Often times when I'm trying to work and people won't shut up I turn on DND mode on my MBP but then my iPhone will ...
0
votes
1answer
71 views

Guest user randomly created on my Mac, after setting up Find My Mac

How do I disable the guest user? Is there a reason why it gets created? It won't mess up any of my files or data on my computer right? Is find my Mac suppose to randomly create it?
0
votes
1answer
22 views

Can I move pictures from my iCloud library to another

I have 200G of iCloud storage and about 120G of it is about 12,000 photos. They are all in my account. I want any pictures anyone in my family takes to make it into this list. However, the only way I ...
3
votes
4answers
7k views

Is it possible to wipe an entire iCloud Photo Library?

I've been using the beta iCloud Photo Library for a week and a bunch of photos got duplicated and I'd like to wipe all the photos out and start over. I have backups of all the photos and have turned ...
0
votes
1answer
30 views

Mac CRM software with iCloud Contacts integration

I'm looking for basic customer relationship management (CRM) software that syncs with iCloud Contacts. I'm not looking for software that imports contacts into its own proprietary database. I'm seeking ...
3
votes
2answers
2k views

Why is “recently added” playlist under iCloud control empty on iPhone?

The playlist "recently added" is a smart playlist (created by iTunes) and lists quite some songs in iTunes on the Mac. The library is kept in the iCloud by iTunes match, so the songs and the playlists ...
0
votes
1answer
18 views

What happens if I click “delete backup”, do I still have my photos on the camera roll?

I'm running out of space in iCloud, so I decided to turn off all the backups and delete them. What happens if I click "delete backup" at the bottom of the manage store page? Do I still have my ...
0
votes
1answer
13 views

Prevent iPhone from adding contacts by default to the exchange server

I have my work exchange account added to my iphone. The problem is when I add a contact in my iPhone, the contact is automatically stored in the exchange account group. This I do not want. Is there ...
2
votes
1answer
2k views

iCloud Services (iMessages/FaceTime/Continuity) Very Broken on my Mac

I'm having the most frustrating problem with iCloud on one of my Macs. Firstly, the Mac (a late 2012 iMac) was working flawlessly with all iCloud services up until a few days ago. Now, I am able to ...
7
votes
2answers
15k views

Notes not syncing to and from iCloud from OS X Yosemite

Okay, this is extremely frustrating and weird. I've had syncing of notes to iCloud turned on for a while, and I was never really able to figure out when the notes were synced. It always seemed pretty ...
0
votes
2answers
730 views

No longer an option to upload to iCloud with iTunes Match and iTunes 12.2.2?

I've been trying out the new Apple Music service and saw some odd behaviors, so decided I should update my iTunes to 12.2.2 (I think I was on 12.0 or 12.1 previously). Since the update, there is no ...
3
votes
2answers
11k views

How do you restore files from an iCloud backup

I want to restore a picture that I deleted from my camera roll on my iPhone. I have iCloud backup enabled, with the option for camera roll turned on, so therefore the picture I deleted should have a ...