Apple's online storage, synchronization, and general cloud services

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40 views

How do I restore an album that Apple Photos deleted by itself?

I use Apple Photos, with iCloud Photo Library, and I created an album, but after a while I noticed that the album disappeared. I never deleted it. The album is called "Nexus vs iPhone", and it no ...
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12 views

Photos, iCloud & iPhone

I used to have an iPhone 5S and I recently switched to an iPhone 6S. When I tried to restore my back up copy of the 5S into the 6S it wouldn't work so I'm using it as a new phone now. In my macbook I ...
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0answers
11 views

Turned off iCloud Photo Library and now can't see pictures after turning back on

Same question was posted a month ago by a different user, but she stopped responding... I have the exact same Issue. This is a little complicated. I turned off iCloud Photo Library (for reasons that ...
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1answer
2k views

New Photos.app & iCloud photo library: how to save space on mac

I am migrating from aperture to the new photos. In aperture, I had my originals on an external hard drive (i.e. the library was local, but the originals were on the external drive). Now in iPhoto, I ...
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0answers
20 views

Too many incorrect verification attempts when I try to answer iCloud security questions [duplicate]

After trying to recover my iCloud password (and answering the security questions wrong multiple times) an error message popped up: Too many incorrect verification attempts: You have made too many ...
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1answer
22 views

Restore iPhone SMS history from Mac Messages without iPhone backup

I recently reimaged my iPhone, however I forgot to check my SMS history before deleting my original backup. I assumed, incorrectly, that it would sync via iCloud, or by the SMS Forwarding feature that ...
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3answers
13k views

How can I access an iOS Mail password stored in Keychain?

I upgraded my wife's iPhone to a newer model but she can't remember her Yahoo mail password which is stored in Keychain on her old phone. She uses the standard iOS Mail app which successfully fetches ...
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2answers
2k views

Apple ID password and email problem

My iPad Air is with sim card and 8.1.2 software. Not blocked or stolen. It in free use. I don't have my old iCloud password but in my old Apple ID account I changed my old name and surname (it was in ...
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2answers
3k views

My iCal isn't picking up invitations from iCloud. What can I do?

My boyfriend and I shared a MobileMe family account with our own email addresses. We also had our calendars shared. To keep each other in the loop, we occasionally invited each other to events. ...
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0answers
8 views

iPad-iCloud problems

I'm just wondering, I upgraded my apple iCloud to 50gb and then decided to downgrade it again. when I tried to downgrade it, it wouldn't let me and I'm still within the days of warranty so I don't ...
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2answers
1k views

Importing a shared photo stream into iPhoto creates duplicate photos

I have a shared photo stream in iCloud with a couple thousand pictures. (This is not My Photo Stream, but a stream I created separately.) About half the pictures were shared by me and the other half ...
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2answers
41 views

Can a thief know my Apple ID without my PIN code?

I got my iPhone stolen recently with Activation Lock on. It's been off since it has been stolen according to iCloud. I received a phishing email attempting to get my iCloud password and I was ...
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3answers
5k views

iTunes Match Alternative … or some way of implementing this

We’ve been using iTunes Match pretty much since the beginning, but recently my wife has turned it off and refused to re-subscribe. I’m fast getting to the same place. It just seems so unstable, ...
2
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1answer
2k views

iCloud Services (iMessages/FaceTime/Continuity) Very Broken on my Mac

I'm having the most frustrating problem with iCloud on one of my Macs. Firstly, the Mac (a late 2012 iMac) was working flawlessly with all iCloud services up until a few days ago. Now, I am able to ...
2
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1answer
4k views

How to fix an iPhone 4S with disabled iCloud settings?

I have an iPhone 4S with iOS 7.1.1 and my iCloud is disabled (greyed out) in settings. How do I enable it if I can't select it?
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2answers
3k views

iCloud contacts not syncing correctly

I have enabled Google CardDAV contact synching some time ago and disabled iCloud (contacts). Now I wanted to reenable iCloud synching too... I see some contacts on iCloud.com and on my Mac - probably ...
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1answer
13 views

Setting up Family Sharing/Apple ID without using school email

I am trying to set up Find My iPhone on an Apple 5s for my 16 year old son. However, he does not want his email address used for the Apple ID because it is connected to his school. Would there be ...
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0answers
9 views

MacBook Pro El Capitan EFI Password Issue

I locked my Mac from icloud.com from my PC, but then I found my Mac. However, I forgot the 4 digit passcode that I chose while locking, and now I can't get in. Every time when I try to go to Recovery ...
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1answer
1k views

Lost Wi-Fi passwords after reset network settings on iPhone

After a network configuration reset on my iPhone all Wi-Fi passwords were lost. They were stored in iCloud Keychain, synced with my Mac, where they disappeared too. This is very frustrating since it ...
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3answers
17k views

iCloud Photo Sharing - Not receiving invitation

I previously had an iCloud Photo Share album and then the pictures would stop appearing on my stream when the other member added new ones. We then removed me from the Stream to re-add. When we tried, ...
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1answer
19 views

iPad and Android phone

Okay, I've got a problem. So I'm going to get a new phone, the Samsung Galaxy J5 (2016), because I'm just tired of my iPhone 4 not being up to date anymore. But my iPad (mini 2) is synced with my ...
5
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3answers
2k views

iCloud tabs only shows one iOS device at a time

I had an iPhone and a Mac connected to an iCloud account, and I recently got an iPad. However, I noticed that I can't see all my tabs on all my devices. It seems like iCloud thinks my iPad and iPhone ...
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2answers
3k views

Not all pictures appear in apps

Ever since I enabled iCloud Photo Library, only my most recent photos have been appearing in apps. For example, if I go to upload a picture to Twitter, only the last 70 out of 300 pictures are shown. ...
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0answers
16 views

Health Data is suddenly using a lot of iCloud Storage on iOS 10

I've noticed that since I've upgraded to iOS 10 public beta, Health Data is using 275mb of my iCloud storage (and it's increasing), which I think is much more than usual. As far as I can recall, it ...
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1answer
30 views

How to replace or delete entire iCloud photos library?

My iCloud Photos library is corrupt. Photos are missing, the structure is broken. I have a backup of the local photos library with all full res images. I'd like to replace the entire content on iCloud ...
6
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1answer
6k views

iOS auto-erase after 10 wrong passcode attempts: will the iCloud activation lock still work?

After a recent and unsettling experience of having my iPhone stolen a few weeks ago, I have tried to harden the security settings on my new device. The old device has still not responded to a remote ...
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1answer
21 views

Changing iCloud email

I need to change the iCloud email address associated with my iCloud. I can't update any apps. I can't check the current email address as its no longer active. How do I change it?
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1answer
153 views

How to prevent iPhone SE from always uploading burst photos?

I have turned OFF the "Upload Burst Photos" option in both Camera and iCloud settings, but they are still always uploaded to my Photo Stream. I absolutely do not want such photos to upload ...
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1answer
2k views

If I erase my iPhone remotely, what happens to my iCloud backup?

My iPhone 5s just got stolen and I did all the proper procedures (activated lost my iPhone on icloud.com and cancelled my data with my carrier). Am I, by any chance, in risk of erasing my phone ...
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0answers
23 views

0 photos and videos taking up 4GB of iCloud space

I've seen a similar issue from other people but nothing seems to help. I got a new iPhone to replace my old one a couple months ago and haven't been able to back it up. My iCloud storage says it's ...
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0answers
23 views

How can I change a photo name or description in iOS?

I have many photos in iCloud photos, shared happily between different iOS and Mac devices. I want to move to just iOS and retire MacBook. But one problem is I can't find a way of changing the name or ...
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1answer
45 views
+100

When booting using Target Disk Mode, all iCloud, Adobe, Microsoft credentials are lost. Is there a way to keep the credentials?

I boot an iMac 5k from a MacBook Pro drive using Target Disk Mode. This is great except all the credentials for iCloud, Adobe, and Microsoft get erased when switching "host" computer. The volume on ...
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2answers
27k views

How long are text messages saved in the iCloud server?

..and how can I get rid of them before they are subpoenaed?
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1answer
9k views

iCloud Photo library and photo stream - deleting photos from phone only

If I turn on iCloud Photo library, it tells me "Photos and videos synced from iTunes will be removed." From where? Which photos and videos? I just want to delete photos from my phone because of ...
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1answer
38 views

Unable to unlock Apple Account

So recently I have been facing an issue where I cannot unlock my apple ID. Here how my process goes: Login to my apple ID/icloud from either web or my MBA I enter the username and password. I get a ...
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1answer
18 views

Given son-in-laws old imac, it is still registered under his iCloud and need to switch it to mine.

How do I switch iCloud accounts on a gifted imac desktop from son-in-laws to mine. It won't update because it says it is registered to another account. Son in law did give me his iCloud signin info. ...
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0answers
8 views

Can I undelete a matched track from iTunes Match?

I accidentally deleted one of my matched tracks from iTunes when I really just wanted to remove the downloaded copy. Is there a way to resurrect it? The downloaded copy was sitting in my trash, so I ...
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0answers
22 views

How do I get my photos/videos off of icloud directly to an external hard drive?

I have a MacBook Air and a hard drive that is compatible. I have already moved all photos and videos from my computer storage to my harddrive so no issues there. My problem is that I can't figure out ...
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1answer
35 views

iPhone is not backing up to iCloud

My iPhone 6S on IOS 9.3.2 has been set in iTunes so that it automatically backs up to iCloud. However it only backs up if I manually choose to do so from the iPhone. The phone is charged at night ...
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1answer
2k views

iCloud music library won't load on new phone

I got a new phone today, have enabled Apple Music and iCloud library, but every time it goes to "load library" it just stops and goes to a screen that says I have no music. This happens whether I ...
2
votes
3answers
86 views

Unable to find the backed up photos in iCloud

I had an iPad mini which had some valuable photos in the Photos app. I had backed up the device on iCloud using 4.2 GB of my available 5 GB of space. Now that device is dead and is beyond repair. I ...
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0answers
19 views

Does my phone store the data of an app after restore even if it's no longer available in the store?

I restored my phone, but unfortunately an app (Stash/St@sh) is no longer available in the store. Unfortunately I have important data in that app. After I restored the phone and it could not download ...
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1answer
4k views

Create new @me.com mail account

Every articles/answers I found are dated around or prior 2012. So I'd like to know: is there any tested way to create a new @me.com mail account right now?
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0answers
38 views

Can I report stolen iPhone if I just logged out of iCloud on that phone?

I used to have a phone. It used to be password protected and locked. However, I wanted to jailbreak that iphone and the iphone is safely at my house anyway. One day a female friend saw that iPhone ...
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5answers
55k views

How do you get notes to stay only on your iPhone and not sync to any other device on the Notes app?

I logged out of the iCloud account on both my iPhone and my iPad so neither devices sync each others music or apps anymore, but whenever I make a note on my iPhone I always find it on my iPad and I do ...
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2answers
1k views

How to disable the Guest account on OS X El Capitan

About a couple of weeks ago, the Guest user account was automatically enabled on my Mac running OS X El Capitan (by itself, without me enabling it). Now, whenever I start my Mac, I am greeted with a ...
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1answer
731 views

iOS 9.3 iBooks for iPhone starts with a blank shelf screen

I noticed that since updating to iBooks using iCloud with iOS 9.3, I'm starting to see this "blank screen" page when staring iBooks. The books are still there, searchable by name or visible when ...
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1answer
12 views

iCloud Setting Page Value

I am a new apple user and I just signed in to iCloud. I see some strange values in my setting page. What's going on? Thanks.
3
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2answers
1k views

Calendar sharing with iCloud and MobileMe

There are 3 different people, each needing to publish their own calendar, and view/edit the other calendars. Each has an iMac or macbook, and iPhone. Person 1 has MobileMe and is unable to upgrade to ...
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0answers
7 views

How can I trigger the download of an iTunes iCloud song with a COM script on Windows?

iTunes 12.4 for OS X/macOS allows downloading of iCloud content via the AppleScript command download. The iTunes COM SDK for Windows does not seem to offer anything comparable. The next best thing ...