Apple's online storage, synchronization, and general cloud services

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2
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2answers
1k views

Why is “recently added” playlist under iCloud control empty on iPhone?

The playlist "recently added" is a smart playlist (created by iTunes) and lists quite some songs in iTunes on the Mac. The library is kept in the iCloud by iTunes match, so the songs and the playlists ...
0
votes
1answer
1k views

Restoring old iPhone settings off iCloud with different iOS without iTunes?

I backed up my iPhone 5 on iOS 7.3 last night, today I got a new iPhone 5 with iOS 6 on it. When I went to restore from iCloud upon turning on device, it won't let me because all my back ups are on ...
1
vote
2answers
918 views

iPhone 5S gets very hot and drains battery

My iPhone 5S is getting very hot and the battery drains like 5 % in 30 seconds. I've tried it all, restoring and stuff and I've read that the problem is with iCloud. So I've deleted my iCloud account ...
0
votes
0answers
5 views

My Photo Stream got polluted - how to rebuild from scratch?

I recently imported some photos into iPhoto on my Mac that I didn't want to appear in My Photo Stream (and on my other devices). However, by default, iPhoto will add imported photos automatically. ...
0
votes
1answer
717 views

How can I disable unused Services in Mavericks?

I'm talking about the services you find when right-clicking a file or folder. It should be possible to 'remove' those services within the system preferences (under the keyboard section) but this just ...
0
votes
0answers
19 views

Lost my contacts on iPhone 4s but they are on iCloud

I have an iPhone 4s and my contacts have disappeared... I have 500+ contacts in my iCloud and I am not able to get them on my phone. I have gone to settings then iCloud and toggled the contacts... ...
0
votes
0answers
13 views

Transferring data from iPhone 3GS to iPhone 4S using iTunes 11.3.1 - set up as new or restore?

I'm using an iMac with the latest iTunes (11.3.1). My iPhone 4S is currently on IOS 7.1.2 I've been using my iPhone 3GS for a few years now & I recently just got an iPhone 4S. When I got my 4S, ...
1
vote
1answer
1k views

Can't delete iCloud account from Mail, Contacts, Calendars

When trying to log into iCloud from System Preferences, I'm told [appleid] is already signed in to iCloud To use this as your primary iCloud account, delete it from Mail, Contacts, and ...
0
votes
1answer
27 views

App Store sometimes can't install, iCloud icon instead of INSTALL icon

App Store sometimes can't install apps, iCloud icon appearing instead of INSTALL icon, as in the attached screenshot. Please tell me how to make the INSTALL icon appear again for these apps, ...
1
vote
1answer
5k views

How to make iCloud 3.0 on Windows sync bookmarks with Safari

Since updating to iCloud 3.0 on Windows 7, I've noticed that my Windows installation of Safari is no longer syncing my iPad bookmarks. Looking at the settings in iCloud, Safari is no longer included: ...
4
votes
1answer
1k views

My iCal isn't picking up invitations from iCloud. What can I do?

My boyfriend and I shared a MobileMe family account with our own email addresses. We also had our calendars shared. To keep each other in the loop, we occasionally invited each other to events. ...
0
votes
1answer
562 views

Logged on to someone elses IPad

I borrowed my friends iPad recently and logged her out of the apple store and logged in using my own apple id. I did download a range of free apps using my own apple id. After this I logged out of ...
2
votes
1answer
21 views

iCloud documents “waiting”

Ever since I restored my Mac from a Time Machine backup to return from Yosemite to Mavericks, things have been a mess. I fixed everything but iCloud sync, which seems to be an impossible issue. It ...
1
vote
1answer
17k views

Why does my iPad keep asking for my iCloud password?

I keep receiving an iCloud pop-up message to insert my iCloud password every time i switch on my iPad and I'm unable to do anything on it, inserting the password doesn't help. What should I do?
0
votes
1answer
70 views

How can I configure iCloud mail in Mozilla Thunderbird?

i just downloaded Thunderbird from Mozilla because it's the only program I can use to access my hosting email addresses in a easy way, but when I try to add my iCloud account, I get an error. Here's ...
2
votes
2answers
2k views

Huge camera roll backup but no pictures

I have my iOS 6 phone synced with iCloud. I had a storage shortage on iCloud so I deleted pictures from my phone, however this does not solve the problem - my phone still complains that it doesn't ...
1
vote
1answer
619 views

iCloud and Email and syncing

I am a little bit confused as to how best to setup my devices to have the best battery life and best syncing options. I have an iMac, iPad mini & iPhone 5. Currently I use Google Apps (Gmail) to ...
7
votes
1answer
4k views

Continuing a “stopped” iCloud restore on iOS

I was restoring my iPhone 5 to the latest iOS and chose restore via iCloud. The restore process - especially for apps - was frustratingly slow and actually stopped frozen after a while. After trying ...
1
vote
2answers
2k views

iCloud contacts not syncing correctly

I have enabled Google CardDAV contact synching some time ago and disabled iCloud (contacts). Now I wanted to reenable iCloud synching too... I see some contacts on iCloud.com and on my Mac - probably ...
0
votes
1answer
47 views

Messages from my phone show up on my macbook air

My Macbook air keeps getting my phone messages but since the computer is a school computer it doesn't allow me to go into iMessage. What should I do?
0
votes
3answers
404 views

Merge old exchange contacts to iCloud (with iPhone)

I'm trying to export my contact from my old exchange account to my iCloud account. The problem is that I do not have access to my exchange account anymore. All I have, is my contacts saved on my ...
0
votes
0answers
12 views

iPhone 4 iCloud setup to iMac OSX10.9.2

I'm trying to set up iCloud on my iPhone. When I go to iCloud and slide the Mail tab, it asks me to create an iCloud account. The here is where the problem is when I create the account, and i click on ...
2
votes
2answers
1k views

Calendar sharing with iCloud and MobileMe

There are 3 different people, each needing to publish their own calendar, and view/edit the other calendars. Each has an iMac or macbook, and iPhone. Person 1 has MobileMe and is unable to upgrade to ...
0
votes
1answer
262 views

Forgot old Icloud password

I have changed my Apple ID (email and password) on my computer. However, my Iphone 5 still shows the old email address which is grey so I can't change it. I don't remember the password for that ...
1
vote
0answers
16 views

Contacts not syncing to icloud

I've realised that all new contacts added since replacing my iPhone over a year ago have been going to the wrong account (a non i-cloud one) and therefore not syncing. There are 203 and so it will ...
0
votes
1answer
106 views

second hand ipad needs apple id from original owner? [duplicate]

I bought this ipad second handed I already disabled it bt after connecting it to a wiffi its says "This iPad is currently linked to an Apple Id sign in with the Apple ID that was used to set up this ...
0
votes
0answers
66 views

How to remove/clear the old game data in Game Center?

I can't remove the old data in iCloud or even in Game Center. I like to play games like Hay Day and Township. I have already uninstalled the games and chose to remove the data but when I reinstall the ...
1
vote
2answers
857 views

Cannot take photos, message pops up that says “Not enough storage space”

I am trying to take a picture and my iPhone 4s says there is not enough storage space and to go to settings. I went into setting and into iCloud and deleted the prior backpack to free up space and I ...
0
votes
1answer
30 views

How do I set an iCloud e-mail?

When I first got my iPod I was given the option to set up an iCloud address. At the time I didn't want one; however, I want one now. So, how do I get one now?
0
votes
0answers
15 views

Shared photos on a Photo Stream are not uploading to iPhoto

This is kind of perplexing. I have set up a Photo Stream and shared it with three others. When I add a photo to the stream from my phone or iPad, it will sync with and upload the photos to my other ...
1
vote
1answer
644 views

iPhone Notes synced on different accounts do not push to the Mac

Mac does not receive all notes from Phone. Apparently I changed the default to Gmail and now those notes do not appear on the Mac. I have tried changing Mac settings and accounts. Is there a way to ...
0
votes
2answers
1k views

How do I change the iCloud ID on iPhone 5?

I lent my iPhone to someone who logged into iCloud with their apple ID. Now I want to change the iCloud account to my own, which can only be done by deleting the currently logged-in iCloud account. To ...
4
votes
4answers
32k views

Contacts keep disappearing from iPhone 4 when iCloud is turned on

I updated my iPhone 4 to iOS5 yesterday morning, and noticed after the install was complete that the contacts seem to have disappeared completely from my phone after setting the Preference for them to ...
0
votes
0answers
17 views

How do I ensure that none of my Keychain information is stored on Apple's servers?

I recently enabled iCloud keychain briefly on a pair of my machines, and then disabled it on both (signing out completely from one). I then attempted to follow Apple's instructions for ensuring that ...
1
vote
1answer
139 views

How can I keep my iMessage on iPhone, but stop them coming through on my Mac?

I don't want my private messages popping up on my Mac, so is there a way I can remove my account on my Mac, but keep it on my iPhone?
2
votes
2answers
6k views

Problem downloading photos from iPhone Photostream to Windows

Why doesn't my iCloud panel on my Windows 8 computer always download the photos from Photostream on my iPhone? I have an iPhone 5, on iOS 7.
0
votes
0answers
8 views

App not downloading from icloud

I have downloaded an app, it does not appear on my home screen , when I go to re download it, it says it it stored in my icloud but when I try down load it again, once again it won't download. When I ...
0
votes
0answers
11 views

How do I delete an old IMAP address while logged into iCloud?

How can I delete an IMAP account address from iCloud? It is a former employees and all iCloud email defaults with his address.
0
votes
1answer
580 views

I can't send email to groups now that I have added iCloud to Outlook; groups aren't found anymore

I had email groups set up in Microsoft Outlook. They were great. When I added iCloud, it moved all my contacts out of Outlook and put them in iCloud. But now when I want to send a group email, my ...
1
vote
4answers
26k views

How do I turn off “Find my iPhone” on my device without wi-fi?

My wifi greyed out/dimmed for no obvious reason. To restore my iPhone I am required to turn off "Find my iPhone". Since I can't get access to wifi through my device (it needs Apple ID password), how ...
8
votes
4answers
49k views

iPhone 5 stuck on “your iPhone is being restored”

I got an iPhone 5 and restored it from the iCloud backup of my iPhone 4. Now when I look at the iCloud backup settings for the iPhone 5, it says "Backup options will be available when your iPhone is ...
1
vote
1answer
53k views

Change my Apple ID email address on iCloud account

I've had to make a new email address for my new Apple ID account as I forgot my previous Apple ID password and couldn't receive my verification email. Now I have my new Apple ID and password but my ...
5
votes
1answer
804 views

Mavericks Finder hangs on tagging

I'm having a problem with the new tagging feature in Mavericks and I have a feeling it might go deeper than just the tagging. The problem is this: When tagging anything on Mavericks the Finder ...
4
votes
1answer
46 views

How to backup ePubs and pdfs to iCloud

Is it even possible? I have hundreds of books in all these formats sitting in my iBooks library on my Mac. Now, I do notice that I can safely delete my iBooks (purchased off iBooks Store) from my ...
1
vote
1answer
8k views

Can I transfer everything I have stored on my phone to iCloud storage?

I need to free up space to update my iPhone 4 (8 GB) to iOS 7. I have purchased 25 GB of storage for iCloud. Is it possible to move everything that is in the phone to the iCloud storage, so I can ...
2
votes
6answers
56k views

Why is iCloud not syncing my calendars on my iOS devices?

When I create or update a calendar event on one device, it is not being propagated to my other devices via iCloud despite having iCloud enabled for calendars on all my devices and the Apple ID being ...
2
votes
2answers
614 views

Why does Reminders seem to be syncing with the network, even though I have reminders turned off in iCloud settings?

I started using Reminders.app as soon as I got iOS 5.0, and for me it mostly works very well. As soon as I got an iCloud account, of course I turned reminder syncing on there as well. However I soon ...
1
vote
2answers
4k views

Find My Iphone is 'Offline'

My mom tried to track my Iphone 5 using Find My Iphone. My location services were turned on and everything was working properly. Then it said between a certain time that my iphone was 'offline'. She ...
1
vote
1answer
37 views

How to prevent my iPhone from downloading music when using cellular data?

My iPhone 5s CONTINUALLY downloads songs I've previously purchased, then deleted. I've resolved the issue on how to delete songs that appear un-deletable. Now I need to stop the songs from ...
0
votes
2answers
642 views

How can I recover photos from Photo Stream to my computer?

My iPhone's screen decided to die on me, so the screen is black, and I got a Samsung to replace it. The problem is that I can't get anything off of my phone. I did back up to my iCloud but how I am ...