Apple's online storage, synchronization, and general cloud services

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1answer
3k views

There was an error connecting to Apple ID server

I am trying to login to iTunes App Store or the Mac App store on my Mac but it gives me the error every time "There was an error connecting to Apple ID server". Till now I have : Removed all the ...
0
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1answer
140 views

Forgot iCloud password

I forgot my password for my icloud account. When I try to recover it form iforgot.apple.com it gives me 2 options: 1- Send an e-mail to my recover e-mail address. 2- Answer the security questions ...
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0answers
271 views

El Capitan Photos Sync Problem

I have sync issues with Photos app on Mac. I am not sure when it started or what caused to it but for a long time (approximately more than 2 months) Photos app doesn't download new images from iCloud. ...
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0answers
9 views

i cloud password recovery [duplicate]

I got my 1.5 from my son and he has made my icloud as well. I don't know the data to be used for recovery of password. The email attached to it was my official mail, which is not available now as i ...
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1answer
89 views

Remove all downloads from iTunes? (But keep them in iCloud)

I have a nasty mixture of local music that I added myself to iTunes along with Apple Music added albums. Fortunately, iTunes looks like it can recognize this and allow me to "remove download" for the ...
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0answers
59 views

iCloud Backup won't work on new iPad mini

Got a new iPad mini. When I tried to set up from iCloud backup it tells me my iCloud is empty. My old iPad shows I have 16.7 GB available out of 20 GB in my iCloud account. I backed up my old iPad but ...
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1answer
97 views

How can I remove iCloud data for a specific app

I want to delete pixel gun 3D status but It is apparently saved to iCloud. I have tried deleting the app and reinstalling but it kept the games data.
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0answers
27 views

Preventing an app from retrieving iCloud data

I have an app that was previously downloaded on a different device but on the new device, I don't want that data, I just want to start from scratch. How can I prevent an app from retrieving that ...
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1answer
1k views

Help! After signing up for Apple Music, 'Media Services' on iPhone is gobbling up all my cellular data despite my settings to not use it

I just signed up for the Apple Music service. I have a fairly large iTunes library. It did its thing overnight on wifi (or so I thought) and uploaded my library to the cloud from my mac. Fine. But ...
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1answer
56 views

View amount of time left when uploading files to iCloud

I am currently moving some files to my iCloud drive with the total File Size of 42GB. At the moment I can only see the percentage completed by looking at the progress bar in the Finder. Since this is ...
2
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1answer
76 views

Family members getting new phone - want to transfer apps, music, etc to a different Apple ID

I don't really use Apple stuff so I'm a little clueless. My cousin and my uncle currently use the same apple ID. This is problematic because their contacts are synced up, which they don't want. The ...
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1answer
72 views

Preventing iCloud out of space pop-ups on 128gb iPhone 6s

Is it possible to prevent the iCloud out of space pop-ups from appearing on my iPhone? It pops up every other time I use my phone. I have basically the default+$5 20GB iCloud plan, but don't plan ...
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2answers
790 views

How to disable the Guest account on OS X El Capitan

About a couple of weeks ago, the Guest user account was automatically enabled on my Mac running OS X El Capitan (by itself, without me enabling it). Now, whenever I start my Mac, I am greeted with a ...
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1answer
30 views

How do I stop call log syncing back after iOS erase and install?

I have been having this issue for quite some time now: After I restore my iPhone to factory settings and signed in my iCloud account, the call logs would come back mysteriously, even ones dating back ...
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0answers
61 views

Keeping all photos in iCloud, but viewable on iPhone 5 and Mac

I have a 16 GB iPhone 5 and am low on storage, so what I'd to do is save all my photos and videos to iCloud and ensure that all future ones are saved there, as well, but not saved to the storage on my ...
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0answers
83 views

iCloud disabled on Mac…System Preferences iCloud pane dimmed

I am on a company-issued Yosemite 10.10.5 Mac. The administrators in their infinite wisdom have decided to disable iCloud...the iCloud System Preferences pane is dimmed. I would like to override ...
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1answer
239 views

Macbook Pro using all the bandwidth

My Macbook Pro is using all my bandwidth and making my entire network unstable. I thought this could be the iCloud Photo Library, so I paused for a day, didn't change anything, turned off iPhoto ...
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1answer
100 views

Does deleting a photo from iCloud on PC affect its copy on iPhone storage?

I want to ask if I delete a pic from iCloud online, does it get deleted from the iPhone too?
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1answer
168 views

How to change Apple ID email address

I have my iPhone 4s linked on to one icloud and would like to change the email address on my iCloud to a new email. I can even make a new Icloud with the new email, however I want to keep the money ...
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1answer
80 views

Is it possible to connect an iPhone to a WiFi network that you've previously connected your Mac to without having to enter the password on the phone?

I'm pretty sure that iCloud will sync Wi-Fi information from your iPhone to your Mac, but I've connected to a network with a "secure" password and typing it on my phone is a pain. Can I use the fact ...
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1answer
35 views

Is there a way to make a portable iOS backup?

I'm travelling and will probably get a new iPad (actually an iPad Pro - woo hoo) while I'm away. Is there a way to backup my current iPad, take the backup with me, and then when I'm near a laptop or ...
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1answer
21 views

3 devices. icloud library

I have 3 apple devices (one phone and 2 Ipads). If I turn off icloud library on my phone can I delete photos on my phone without deleting them on the other two devices?
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1answer
55 views

Problem signing into Apple ID

I can't sign into iCloud because the account is set up under my OLD email address and I don't remember the password. How can I change the iCloud account to new email address so that it is useable? I ...
4
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1answer
69 views

Export single SMS from iPhone and import on another iPhone

Is there a possibility to sync the messages between two iPhones? Currently, I'm switching from one phone to another, but one device has got a new SMS. How can I export the single SMS and import it on ...
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0answers
23 views

How to remove duplicate contacts in icloud across different groups

I have many different groups set up in my icloud and need to compare each group to one another and remove duplicated across groups. I know I can remove duplicates within each group, but how can I get ...
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1answer
84 views

Move item from iCloud keychain to normal keychain

Is there any way that I can move an iCloud keychain item, in particular an internet account, to a normal keychain? Moving items between keychains usually works with drag and drop, but I cannot drag an ...
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0answers
128 views

Trouble signing in as admin account after change of Apple ID email address

I had to move to another mail provider therefore I changed my Apple ID. Unfortunately a while ago I've linked my admin account on my MacBook Air with my Apple ID. Now my account is still stuck with ...
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1answer
236 views

Can't rip CD into my Son's iPod because of Apple Music

I'm a simple man. I want to take the CD my son got in kindergarten. Rip it into mp3/aac using my iTunes 11.3 El Capitan based Mac. Plug in my Son's 5th gen iOS 9,2 based iPod Touch. Put the ripped ...
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0answers
53 views

Why is my iCloud storage full, even after deleting videos?

I have recently been recording long videos with my iPhone (3 hrs/day). When I've come home, I have transfered the videos to my computer and then deleted them on the iPhone. Despite this, my iCloud ...
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1answer
101 views

pwSafe on the Mac now giving error when trying to use iCloud based safe (version 4.8)

Since version 4.8 of pwSafe was updated on the 8th (Mac OSx El Capitan), whenever I try to use one of my existing safes stored in iCloud, I get the following error: The document "(null)" could not be ...
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2answers
269 views

Can I speed up iCloud photo sync between iPhone and Macbook?

I have an iPhone 5 running iOS 9.1 and a Macbook Pro running Yosemite. Both devices are set up to sync photos to and from iCloud. When I take a photo on the iPhone (for further processing on the ...
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0answers
70 views

How can I move or replicate my Apple Music iTunes Cloud Library to Spotify?

I have been using Apple Music from day 1, but I'm disappointed and want to move back to Spotify. Is there any way at all to easily replicate or move my entire library from Apple Music to Spotify? ...
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3answers
70 views

Sharing an iCloud account

I am setting up my parents with an Apple iPad. I was wondering if I can configure it so that they share a single iCloud account for email, calendar, contacts, photo stream, FaceTime calls, etc. Is ...
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1answer
59 views

Deactivate icloud

I have damaged my screen and to get a new iPhone on my insurance I have to deactivate my iCloud account. Can I still receive calls on my iPhone without the I cloud?
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1answer
108 views

Hard link '~/Library/Mobile\ Documents/com~apple~CloudDocs' to ~/iCloud

Is it possible to do this at all? I've tried the following command: ln /Users/Rowan/Library/Mobile\ Documents/com~apple~CloudDocs/Documents /Users/Rowan/iCloud which results in: ln: ...
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1answer
39 views

App doesn't remember my preferences or information when restored

My old iPhone got replaced by Apple as it was faulty. Now I did my iCloud restore on my new iPhone 6, but when I open WhatsApp or Viber and even the any of app doesn't remember my number or ...
11
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1answer
174 views

What does Terminal.app store in iCloud?

I just noticed this. What does Terminal.app store in iCloud?
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1answer
675 views

How to unsync my phone and my tablet? How to get rid of the tab?

I've tried many different ways. I've gone to Text Message Forwarding and disconnected them. Nothing. I've tried going to Send & Receive and unchecked my phone number from my iPad and my iPad email ...
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1answer
163 views

How to move my Photos library to internal drive to use iCloud Optimize space feature

I recently finally imported my photo library into Photos from iPhoto. I have my library stored on an external drive since my internal 256gb has been full for awhile. Now that it's in Photos, I went ...
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2answers
85 views

How to back up iPhone / iPad without PC or iCloud?

Are there ways besides iCloud or using a computer with iTunes to back up data on your iPhone or iPad? One way seems to be a USB flash drive with a lightning connector... But is that just for photos ...
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0answers
31 views

Meaning of iCloud Photos upload phases

When you try to upload a bunch of pics to the iCloud Photos Library, the new Photos app on MacOS has three different phases showing up in the bottom part of the screen. The first one which shows up ...
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0answers
46 views

switching Netflix to Apple TV/iCloud payment

I have a lot of money on my iTunes account and am using it to pay for Hulu and HBO currently, but I want to switch my Netflix account to it as well. The only thing I don't know is how do I login to ...
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1answer
97 views

New iPhone 6s lost the new photos after synching to iTunes (restore old back up of iPhone 5s)

I have new iPhone 6s with lots of holiday photos. After synching to itunes, with only intention to sync the contacts, iTunes prompt me 2 question: Set as new iphone and recover old back up. I chose ...
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0answers
96 views

Apple Music filling iPhone with everything

Just turned on Apple Music on my Mac (not that Apple has relaxed the 25,000 song limit). After doing so I notice my iPhone getting hot and where I once had ~60 GB of free space, now I'm getting ...
2
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1answer
59 views

How can I re-download music I bought onto my iPhone?

I was looking for a song today in my music library that I used to listen to all the time because I noticed it would never come on when I shuffled my music. It wasn't in my music library and I used to ...
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2answers
149 views

iPhone 5 iOS 8.0 - Forgot my apple ID password & cannot restore the password

I received my dad's old iPhone 5. He remembers the password, but he cannot remember his Apple ID's password, nor the security question, nor the password for the email linked to this account. I can ...
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0answers
242 views

iPhone photos not syncing with photo stream on macbook El Capitan

I have an iPhone 6s and the photos I take are not appearing on my photo stream on my macbook (OS X El Capitan). I've clicked preferences on Photos to turn on the photo stream. On my iPhone I've turned ...
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0answers
203 views

How to share an iCloud calendar with a Google/Android user?

I've been trying to share an iCloud calendar with an Android user but can't seem to find any way to share a read/write version of it. This AskDifferent gives a great explanation how to share a ...
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5answers
3k views

iCloud Issue After El Capitan Update 10.11.2

After updating my MacBook Pro to 10.11.2, I am having huge issues with iCloud. Thus far, I am noticing that: I can no longer use Messages. I cannot use FaceTime. I cannot authenticate into ...
6
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2answers
716 views

Is there a way to encrypt data on iCloud?

I currently use Backblaze for online backup. I am thinking of switching to just storing all my documents on my iCloud drive. With Backblaze, you can set an encryption key. Without this key no one ...