Apple's online storage, synchronization, and general cloud services

learn more… | top users | synonyms (2)

0
votes
1answer
39 views

App doesn't remember my preferences or information when restored

My old iPhone got replaced by Apple as it was faulty. Now I did my iCloud restore on my new iPhone 6, but when I open WhatsApp or Viber and even the any of app doesn't remember my number or ...
11
votes
1answer
174 views

What does Terminal.app store in iCloud?

I just noticed this. What does Terminal.app store in iCloud?
1
vote
1answer
550 views

How to unsync my phone and my tablet? How to get rid of the tab?

I've tried many different ways. I've gone to Text Message Forwarding and disconnected them. Nothing. I've tried going to Send & Receive and unchecked my phone number from my iPad and my iPad email ...
0
votes
1answer
143 views

How to move my Photos library to internal drive to use iCloud Optimize space feature

I recently finally imported my photo library into Photos from iPhoto. I have my library stored on an external drive since my internal 256gb has been full for awhile. Now that it's in Photos, I went ...
2
votes
2answers
81 views

How to back up iPhone / iPad without PC or iCloud?

Are there ways besides iCloud or using a computer with iTunes to back up data on your iPhone or iPad? One way seems to be a USB flash drive with a lightning connector... But is that just for photos ...
0
votes
0answers
31 views

Meaning of iCloud Photos upload phases

When you try to upload a bunch of pics to the iCloud Photos Library, the new Photos app on MacOS has three different phases showing up in the bottom part of the screen. The first one which shows up ...
0
votes
0answers
45 views

switching Netflix to Apple TV/iCloud payment

I have a lot of money on my iTunes account and am using it to pay for Hulu and HBO currently, but I want to switch my Netflix account to it as well. The only thing I don't know is how do I login to ...
0
votes
1answer
86 views

New iPhone 6s lost the new photos after synching to iTunes (restore old back up of iPhone 5s)

I have new iPhone 6s with lots of holiday photos. After synching to itunes, with only intention to sync the contacts, iTunes prompt me 2 question: Set as new iphone and recover old back up. I chose ...
1
vote
0answers
95 views

Apple Music filling iPhone with everything

Just turned on Apple Music on my Mac (not that Apple has relaxed the 25,000 song limit). After doing so I notice my iPhone getting hot and where I once had ~60 GB of free space, now I'm getting ...
2
votes
1answer
59 views

How can I re-download music I bought onto my iPhone?

I was looking for a song today in my music library that I used to listen to all the time because I noticed it would never come on when I shuffled my music. It wasn't in my music library and I used to ...
-1
votes
2answers
138 views

iPhone 5 iOS 8.0 - Forgot my apple ID password & cannot restore the password

I received my dad's old iPhone 5. He remembers the password, but he cannot remember his Apple ID's password, nor the security question, nor the password for the email linked to this account. I can ...
0
votes
0answers
233 views

iPhone photos not syncing with photo stream on macbook El Capitan

I have an iPhone 6s and the photos I take are not appearing on my photo stream on my macbook (OS X El Capitan). I've clicked preferences on Photos to turn on the photo stream. On my iPhone I've turned ...
0
votes
0answers
144 views

How to share an iCloud calendar with a Google/Android user?

I've been trying to share an iCloud calendar with an Android user but can't seem to find any way to share a read/write version of it. This AskDifferent gives a great explanation how to share a ...
6
votes
5answers
3k views

iCloud Issue After El Capitan Update 10.11.2

After updating my MacBook Pro to 10.11.2, I am having huge issues with iCloud. Thus far, I am noticing that: I can no longer use Messages. I cannot use FaceTime. I cannot authenticate into ...
6
votes
2answers
667 views

Is there a way to encrypt data on iCloud?

I currently use Backblaze for online backup. I am thinking of switching to just storing all my documents on my iCloud drive. With Backblaze, you can set an encryption key. Without this key no one ...
0
votes
1answer
199 views

Blocked iCloud email account

Until 2 December by home security camera sent email alerts to my iCloud mail accounts from another home email account which I also use on my Mac. Since then emails have been returned undelivered, ...
0
votes
2answers
56 views

On iOS, how do I explicitly download a photo or video that's in iCloud while using iCloud Photo Library?

I'm an iCloud Photo Library user. How can I specifically ensure that a specific video/photo is downloaded locally on my iOS device? Basically I'm looking for the equivalent of a "Download" button ...
0
votes
0answers
29 views

Logged out of iCloud without my doing

I have a macbook pro mid-2012 with Yosemite on it. I've had several occurrences of problems that might stem from the same source : yesterday, I connected my iPhone to sync it with iTunes (like I did ...
0
votes
1answer
59 views

iCloud photo library causing duplicate photos

Ever since I started using iCloud photo library I am getting duplicates in photo on iMac OS X El Capitan. Also, all photos that went into the iCloud photo library uploaded on iPhone too. What am I ...
0
votes
1answer
340 views

Cannot add a product to My Support Profile: “serial number is associated to another Apple ID”

I am trying to add the iMac I bought in 2011 to "My Support Profile". So I copied the serial number from the "About this Mac" window, but when I entered it, I got this message: I never had another ...
0
votes
0answers
239 views

How can I change a non-existing iCloud email address?

Setup iphone 5c for my mom 2 years ago and just performed her latest software update using her Apple ID and it worked fine. I went to Settings > iCloud and it shows a different iCloud ID email ...
0
votes
1answer
49 views

How do I download iCloud-Photos to my iPhone?

I use an iPhone 6s plus with 128 Gb memory. When I am on the road, I don't want to use mobile data to download photos or videos that are in the cloud, but I still want to view them. Is there a way to ...
0
votes
1answer
222 views

How can I share a large, 60 GB file with iCloud Drive?

I pay Apple for 200 GB of storage with iCloud Drive. What are the steps to share a 60 GB file with someone?
1
vote
1answer
53 views

Getting rid of icloud on old iphone

Bought an iphone 6. Set my old phone iphone 5 back to factory settings and gave to a young friend. She keeps saying icloud is stopping her from using it. Took it back and did another factory reset ...
0
votes
0answers
94 views

Ghost Photos occuping space in iPhone 5

I have no photos on my iPhone 5 running iOS 9.1 since all my photos sit in iCloud. Yet the phone shows 1.9 gb space occupied by Photos. No photos or videos are in any folders either. The "Recently ...
0
votes
0answers
56 views

Look up serial number of an apple device I used to have?

I used to have multiple ipads. Heavily used icloud with all of them and through out time sold them out after some use. Recently had to list the serial numbers of the apple devices I had over years and ...
-1
votes
1answer
104 views

FaceTime- How do I hide that I have my own iCloud ID from my parents when they call?

I don't want my parents knowing I have my own iCloud ID, because they want to know who I'm calling, even though they can check the bill...or no? Idk, I just want them to be able to FaceTime me without ...
0
votes
0answers
70 views

Contacts missing from iCloud

I am running iOS 7.1.2 on an iPhone 4 and am having trouble with contacts in iCloud. I have ~150 contacts on my phone. There are no groups etc. they are all simply in my phone memory, but only 80 or ...
0
votes
0answers
29 views

Web mail uses iCloud Keychain, how to get iOS Mail to do the same?

Using mobile Safari, I can log into my email using KeyChain. How do I get iOS Mail to connect to the same account using iCloud Keychain?
2
votes
0answers
89 views

nsurlsessiond downloading 100s GB in a month

Is there anyway to know what nsurlsession is downloading? My iCloud Drive is only 30GB. Most of the Apple Music and Photos are already on my Mac. I don't even generate 1GB of Photos or video per ...
1
vote
0answers
58 views

Combine photos from multiple people's iPhones into a single location?

My wife and I have different iCloud accounts. We would like to have the photos from all our iPhones (I have 2) to be combined in a single location. Is there any way to do this? I had thought we could ...
1
vote
1answer
186 views

Apple Watch Not Allowed to be Activated by New Owner

I recently purchased a used Apple Watch. The previous owner had already unsynced the apple watch from their phone and removed it from their iCloud account. However when I try to sync it to my phone ...
0
votes
2answers
92 views

Renaming iCloud mail address

Guys I'm kind of hopeless after weeks of searching. My problem is the following: When I created my Apple ID years ago I was young and didn't really understand the way Apple ID worked. I used shared ...
2
votes
1answer
121 views

Reset Apple ID completely

Is it possible to reset the entire data present in your Apple ID. From all the download apps to all the iCloud data and Game Center data too. If yes, how?
0
votes
1answer
55 views

Copy and Store notes on iCloud and device

I have all my notes now stored on my iCloud but I also wish to copy and store them on my device. Can I do this?
1
vote
0answers
84 views

stuck because of 'old' inlog name of apple id

I used to have an ipad2, it 'died' about 12 months ago. Last week I bought a new ipad Air2. Meanwhile in past 12 months the login name of my Apple id was changed. Since changing the e-mail address ...
0
votes
1answer
38 views

iCloud Drive folders dissappared

Normally when I click on my iCloud drive, I see this: iCloud |--Pages |--Numbers |--Keynote However, now, when I click on iCloud drive, I am presented with a new folder called ...
0
votes
1answer
199 views

Recover Messages content after clean install of El Capitan

I've done a clean install of El Capitan. I do have a raw file back up of my home folder, containing the messages archive. This was created when I was in Yosemite. I grabbed the entire contents of ...
0
votes
1answer
133 views

How do I access my iBooks on iCloud?

There is no icon for iBooks or options to include iBooks on my iCloud whatsoever.
1
vote
1answer
36 views

Does Family Sharing consumes extra storage?

I already have my images uploaded to iCloud using Photos.app on my Mac and iOS devices. If I share some of that photos with my Family album, they will be re-uploaded (consuming more storage on my ...
0
votes
0answers
32 views

why isn't iPad showing music from iCloud?

I have my iPad plugged into the Macbook Air. Under iTunes settings on my Macbook, I have checked Sync with this iPad over WiFi. On the iPad, I have the iCloud Music Library option on. I do not have ...
0
votes
1answer
93 views

My storage was not updated

I just changed my storage plan for 50 GB for $0.99 per month. When i went on settings>General>Storage and icloud usage, where it said storage above it i didnt have more storage. But the second box, ...
0
votes
0answers
91 views

Disappearing and reverting events in Calendar

Calendar on OS X, which has always had trouble with disappearing events, is now waiting several minutes to perform its disapparation magic, so I an enter an appointment, wait a while to confirm that ...
1
vote
1answer
152 views

Can I reset firmware password via Find My Mac?

I would like to find out if I can set a new firmware password via Find My Mac? I already have my MacBook added but the firmware lock is active and I have no idea what it is, I've tried all ...
0
votes
0answers
68 views

Disable extraneous Reminders notification from Mac on iPhone

I use Apple Reminders synced through iCloud on my mid 2014 15" MacBook Pro running OS X El Capitan and my iPhone 5S running iOS 9.1. Usually operation is reasonably flawless besides this recurring ...
0
votes
0answers
60 views

iCloud automatically connects with non-existing account

I am running El Capitan on a late 2012 MacBook Pro with 8GB of RAM and a SSHD. The problem with iCloud is that it signs in automatically with an account that I have never had. It asks me to insert ...
0
votes
0answers
53 views

Why can't my wife access the family calendar on her iCloud account?

I know there are similar questions on the site, but they don't answer the question I have exactly: My wife has two separate iCloud accounts. Originally, she did this because she had an existing ...
2
votes
1answer
105 views

View iCloud photos on iPhone

iPhone 5C on iOS 9.1 I've created new albums and uploaded photos from a desktop on the icloud.com "iCloud Photos" page. How would I view these photos from my iPhone? I have "iCloud Photo Library" ...
0
votes
1answer
49 views

How can I force an index of all the Apple notes?

Copied all my local notes to Apple's iCloud notes. It's been a few days and they haven't indexed yet. I found if I edit a notes file then it gets indexed. I don't want to edit all my notes apps as ...
0
votes
1answer
545 views

iCloud for Windows can't upgrade, uninstall, or repair. How can I proceed?

Lately Apple Software Update has been popping up with a recommended upgrade to iCloud 5.0. (I am currently on 4.1.1.53, on Windows 10 with the Fall Update). Each time I attempt to upgrade, the ...