Apple's online storage, synchronization, and general cloud services

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119 views

iCloud photos are not downloaded to my PC

The photos stored in iCloud stopped syncing to my PC (Windows 7) for more than two months already. They did synchronize for about two months before they stopped to.
1
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0answers
102 views

Limit iCloud Photo Library space usage on iPhone

Is there anyway limiting the amount of space iCloud Photo Library uses? It seems to use as much space as is available on my iPhone l I really like having the HQ pics on my Mac and I like how it's ...
1
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1answer
330 views

Double Whatsapp Backup in iCloud

I am not sure if this is the case, but when you do iCloud Backup of your phone, it will backup Whatsapp. ( I am unsure if this include the Photos and Video ) Then Whatsapp itself has backup option ...
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0answers
56 views

Photos app shows iPhone has new images to import but they aren't new

When plugging my iPhone in to USB the Photos app opens (I'm using OS X El Capitan). Photos shows I have two new photos on my iPhone I need to import. The problem is they are not new. In fact, the only ...
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2answers
234 views

Only show local media files in iTunes in El Capitan

I finally upgraded to El Capitan and now iTunes is a jumbled mess. I took a long time organizing my music library and I had iTunes to only show media stored on my Macbook. Now every purchase I've ...
1
vote
2answers
1k views

How can I disable the iCloud login prior to the local user login in El Capitan?

After upgrading to El Capitan I get an initial login screen with my name and round icon, which wants my iCloud password. After that I get the username and password screen, where I enter my local ...
1
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1answer
197 views

Recovering Lost Mode then Deletion from Find my Iphone

I have 2 iphones and today I had an experiment; from Find my Iphone App I have turned on lost mode in one of my phones and then I've erased it. Now I see "This iPhone has been lost. Please call me. ...
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2answers
42 views

Downloading iPhone Contacts via USB

My father bought an iPhone within months of passing away. I need to get his contacts off before handing it down to another family member. His paid email account that was associated with his iCloud ...
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0answers
176 views

Some items could not be downloaded from the Store

While I was restoring my iPhone from iCloud backup, I got a message: Restore Incomplete - Some items could not be downloaded from the Store. If they are on your computer, you can restore them by ...
4
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1answer
3k views

iCloud Catch 22 - Cannot sign out of old dead Apple ID on iPads

I have two iPads, both upgraded to IOS 9.02. I can't use iCloud on either pad because I can't change the iCloud Apple ID. Here's why: I changed the Email address of my Apple ID primary account since ...
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0answers
30 views

Does iPhoto hang on to images when Optimise Mac Storage setting is used in Photos.app?

Situation: I've migrated from using iPhoto to Photos.app on the Mac. I am using iCloud Photo Library I have both a MacBook and an iPhone connected to the iCloud Photo Library Both devices have the ...
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0answers
101 views

IOS 9.0.2 multiple emails per iCloud account only going to 1

I have 50 iPad Minis and 10 iCloud accounts. Each iCloud account has 5 devices. Each iPad has a different Exchange email account installed on it that uses my iCloud contact list. The iCloud contact ...
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1answer
48 views

iCloud photo question

I have iCloud Photo Library turned on for all my devices (iPhone, iPad, IPod). My question: Is there any way to have iCloud turned on but have photos save to just one device with out having them ...
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0answers
35 views

iCloud as primary photo/video storage

Is it possible to delete photos from your Phone but save them in iCloud. I need to free up some space on my phone, and photos and videos take up the biggest part. I have bought extra space on iCloud, ...
0
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0answers
224 views

How can I force my iPhone to download optimized size photos (not just thumbnails)

I have plenty of free space on my iPhone but not enough to download all originals of my entire iCloud photo library. Therefore I chose "Optimise iPhone Storage". However, instead of using the free ...
3
votes
1answer
329 views

iPhone 5 backup fails, both to iTunes and to iCloud, no 'zombie' apps found

I get basically the same error as described in the thread Can't backup iPhone 5s (iOS 8.4) using iTunes 12.3 (because an error occured) or iCloud backup using an iPhone 5 and iOS 9.0.2. It can ...
8
votes
2answers
211 views

Why do I keep losing my ‘text substitutions?’

I'm a heavy user of OS X's / iOS's ‘text substitutions’ or text replacements. I probably have hundreds of these. At some point in the recent-ish past (last couple of years?), Apple silently started ...
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vote
1answer
852 views

If I turn off Photo stream will I lose photos?

I have an Apple laptop, iPhone 7 and older iPad. I synced their photos via iCloud but I don't like photo stream because if you delete a photo on one device you delete from all. And I've already lost ...
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1answer
392 views

Cannot verify Apple ID

I know you will think I am stupid but when setting up my Apple ID I didn't realize that the underscore was not in between my first and last name. My email address amy_minks@ymail.com, what I put as ...
0
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1answer
32 views

Get my photos on all my devices

I want all my photos from icloud to appear on all my devices. I've turned on icloud onto all my devices but they are all out of sync. This is quite strange, is this expected behaviour? I've read I ...
1
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1answer
123 views

Untangling iCloud Mess

Short story: Ted owns a company. His company put all employees and owner and owner’s family on a single iCloud account. This brought on several problems including iMessages delivered to wrong ...
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0answers
74 views

Is icloud suitable to store my photos as a backup

I'm trying to imagine what would happen in this scenario. I have all of my photos stored in icloud. On my iMac I have photos set to "Store originals" rather than "Store optimised". On my iphone I have ...
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1answer
44 views

Can I see a list of location notifications set up through Find my Friends?

I want to know if I have already setup a repeating location (geofence) notification in the Find my Friends app before I create a dupe of an old one. Is there a way to see a list of location ...
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0answers
89 views

How to unlock my Mac in iCloud?

I don't know how this happened but my Mac was locked; now when I go to iCloud -> Find my Mac I found my Mac with locked status. The problem that I don't know the pin code to unlock it. Is there any ...
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0answers
59 views

iCloud event invitation delivered by email instead of by calendar app

I can connect to icloud via two emails: xxxxxx@gmail.com - primary, and xxxxxx@icloud.com - secondary. Is it important which email was used to invite me to event? On the device I can be logged via ...
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0answers
674 views

Error in verification/error in connecting to iCloud

I am trying to turn off find my iPhone on my iCloud so I can restore a backup. Every time I try to do this, I get a message saying Verification Failed There was an error connecting to iCloud ...
0
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0answers
15 views

MacBook Air 13" (Early 2015)

I've bought a new MacBook Air, and have created a new iCloud account. Now I cannot access the email to verify the account I just created, because mail needs to be verified with that very same link. ...
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vote
1answer
143 views

How do I fix Apple Music “Cloud Music Library is not responding”?

After Apple System Status showed an iTunes outage today, my iCloud Music Library in Apple Music stopped working on my Mac. I saw the following dialog repeatedly: I have no control over the ...
0
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3answers
2k views

The shared library “Cloud Music Library” is not responding. (503)

What is an error? I cannot log in to itunes store at all. What is wrong?
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1answer
6k views

Unable to sign out of iCloud; linked to old email that no longer exists

I just purchased a brand new iPad Mini 4, and did a full restore from my old iPad Mini 1. After doing this, I noticed that it kept asking me for the iCloud login details for my old Apple ID account. ...
0
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1answer
35 views

Does iCloud Calendar Backup Include Local (Non iCloud) Calendars?

First, my basic question: If I have an iPhone and it is using a local calendar ("On This Phone", I think), and my backup is to iCloud, does that backup include the local calendar? Edit: to be clear, ...
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1answer
233 views

See all my photos on my iphone without having the files on there

I have an imac at home and it has all of my photos on it. As it stands I also have these photos sitting on my iphone as well. My iphone has limited storage so I wanted to know if there was a way to do ...
2
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0answers
57 views

App or Service to Automatically Backup Photos in iCloud Photo Library?

This is my situation: MacBook and iPhone both using Photos.app and both using iCloud Photo Library Neither device has enough local storage to keep the originals, so they're both set to the Optimize ...
0
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1answer
257 views

Cannot see/accept/decline invitations from Exchange

My wife and I send each other calendar invitations from time to time. She is on an Exchange account, while I am not. I have a variety of email accounts, including iCloud, Gmail, and non-iCloud, ...
0
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1answer
29 views

Multi user mac and iCloud data security

I'm currently using a shared Mac with other users. All user accounts are Administrators. I noticed that with sudo my files are accessible from other user, and I'm wondering if also my iCloud Data ...
1
vote
2answers
3k views

Notes from iCloud account don't sync with devices when added as secondary account

I have a "work" iCloud account - a couple of Macs and stuff at work which use that account. I added that iCloud account under Mail etc settings on my iOS 9.0.2 iPhone. However even though Notes is ...
1
vote
1answer
321 views

Cannot open files from iCloud drive on Mac but they open on iOS devices

I only use iCloud Drive for files I need to access on my Mac and my iPad. I have a few Keynote presentations that open fine on my iPad and iPhone, but when I try ot open them on my Mac, I get an error ...
0
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0answers
71 views

Error connecting to iCloud

I just updated my iOS. I was setting up my iPad, when it said: COULD NOT SIGN IN. THERE WAS AN ERROR CONNECTING TO ICLOUD. I tried manually turning it off, but it couldn't. It just stays in ...
1
vote
1answer
86 views

Hacked, possibly - has anyone seen this message before?

This afternoon, the touch screen of my phone became unresponsive. I tried to restart the phone but it would not. So I went on and deleted find my iphone profile because it stopped the phone from ...
0
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1answer
21 views

I need to download photos from iPad, to Microsoft Windows

my Windows computer wont read them off ipad becuase they are saved in icloud, if i disable icloud will photos still be on device that took them (the ipad)? or any suggestions on how to download photos ...
2
votes
4answers
2k views

Notes.app crashing continuously in El Capitan

Since enabling iCloud sync for the Notes.app in a preview beta of El Capitan, the app started to crash every time I open it. I've tried removing the plist file, the com.apple.Notes folder from ...
2
votes
1answer
569 views

Can't log out of someone else's find my iphone without their icloud password

I just got a previously used iphone from my work. However, the previous owner is still logged into their icloud account. Whenever I try to logout of their account it requires their icloud password to ...
0
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0answers
42 views

Apple Music on device: Some albums are not visible, unless I search them under `My Music` search option

This is a library on my source mac. Pay attention on album in red square: And this is library on my iPad in Apple Music App: As you can see there is no such album. But... wait... Lets search ...
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0answers
85 views

Problem With Mail Changing My Smart Mailbox Rule

I have a Smart Mailbox that I previously set up to show messages in the inbox from one of my privately hosted email accounts and my iCloud account (to which I basically re-route all my mail from my ...
0
votes
2answers
86 views

How do you edit someone's iCloud contacts with a different iCloud account/e-mail address?

Okay, so I've been searching far and wide to figure out how to do the following: I need to edit my boss' iCloud contacts. Usually I log into her iCloud but she does not want me to do that anymore ...
0
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0answers
23 views

How do I manage my iCloud content when moving abroad?

I recently moved from France to the U.S.A. Currently, my Apple devices (an iPhone, a Mac and an iPad) are logged in with a French store account. I will maybe some day close my French account, to open ...
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1answer
149 views

One iCloud account for multiple users

I have my own iPhone and iPad and my boys iPods on an iCloud account. I've since added my boys iPhones on the same account so that I can monitor and control their apps and purchases. However I'm now ...
0
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0answers
55 views

I want to delete photos on icloud and have them automatically delete on my iphone too

I have an iphone, and am backing up the photos automatically in iCloud. I access iCloud on my PC and delete the ones I do not wish to keep, as this is the easiest way to see them all and decide which ...
2
votes
2answers
327 views

Setting up iCloud results in cloudd error messages

I am trying to set up iCloud on my work laptop (profile managed in an active directory domain from what I can tell). It seems to be mostly going fine, but all of the icons stay grayed out: ...
1
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2answers
2k views

“You can’t sign in at this time” when signing into iCloud

I recently upgraded my fairly new MacBook Pro to OS X 10.11 (El Capitan). I started the Notes app, hoping to see my notes, but they weren't there. I clicked on iCloud in the Settings app and typed my ...