Apple's online storage, synchronization, and general cloud services

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35 views

iPhone not deleting pictures that have been deleted at iCloud.com

My iCloud storage was getting full so I went to iCloud.com and deleted some pictures to bring it way under the storage limit. I restarted my iPhone but the pictures haven't been deleted and I'm ...
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1answer
13 views

How to enable iCloud on broken iPod

My iPod Touch turned off last night and after, it never woke up again. Is there any way to turn on iCloud Photo on this iPod by using my Mac? iCloud is working but not for photos, only for notes.
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2answers
62 views

How do I Change my old iPod Apple ID to my new Current ID to match the one on my iPhone?

About 2 almost 3 years ago I purchased an iPod touch 5. My phone and my iPod both have 2 different Apple ID's (same as 2 different email addresses). The email address used for my iPod is an email I no ...
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2answers
60 views

How to save photos from iCloud to external hardrive

My iCloud is full and i would like to move the photos from my icloud on my macbook to my external hardrive. I do not have a desktop or WINDOWS
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55 views

how i created my appleId with @icloud.com as primary email?

The only email, my appleId primary email, have @icloud.com email address. Regularly, we have an @gmail.com as primary email and an @icloud.com as the secondary. It's not naturally with me and when ...
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1answer
48 views

Why is the wrong button showing up in my contacts app?

My iPhone randomly decided to lose all phone contacts from the address book. Following these instructions to re-instate them... Settings > iCloud Turn Contacts (sync) OFF, then back ON Go into ...
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0answers
34 views

How can I globally disable 'Text Replacement'?

I've been looking for an answer to this question for a while, so I'm guessing this can only be solved with a console command. What I want to do is disable 'Text Replacement' everywhere on my Mac. The ...
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1answer
57 views

New iPhone 6 bought 4 months ago still restoring from iCloud backup

Every time I try to download an update (iOS 9.2.1 in this case) on my iPhone 6 that I bought 4 months ago, it says I can't because my phone is still restoring from an iCloud backup. Why is it still ...
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112 views

Logged in with a non-existent icloud account

Im logged in with a icloud account that doesnt exist. Specificly: 147429@icloud.net, while my apple id is 147429@(something else). being that this account doesnt exist, i cant log off because i need a ...
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0answers
14 views

iPhone Photos Not Recognised on macbook

I was having problems with import and delete with my iPhone to my macbook (delete after import button not showing on any photo apps, fixed it by turning iCloud photos off on the iPhone) but now when I ...
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0answers
24 views

Apple Mail: negative message counter and missing folders

Not sure what changed, but not long time ago Apple Mail (9.2, OSX 10.11.3) started work weird: The number of messages can be negative (e.g. Inbox (-17 messages, 5 unread)) Folders Flagged and ...
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0answers
127 views

How do I get iCloud to show up as a default account for my iPhone Contacts?

Contacts added on my iPhone are not syncing to iCloud and being added on my Mac. I have read that the solution for this is going to Settings -> Mail, Contacts, and Calendars and then in the Contacts ...
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0answers
44 views

iCloud music library sync interrupted, now songs aren't downloading?

My iCloud music library sync on my iPhone (iOS 9.2.1) was interrupted due to Internet connection going down, and many of the songs aren't downloaded. Worse, all of my playlists are empty (auto-...
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1answer
29 views

Apple Watch photo backup

My teenager went fly fishing this weekend... The iPhone has been destroyed, but photos remain on the Apple watch. Is there a way to upload them directly from the watch to the cloud before I reset and ...
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0answers
32 views

Photo library and camera roll

I just enabled Photo Library and I realised that my Camera Roll is gone. Is there a way to have the camera roll back and avoid that all the pictures are automatically uploaded to the cloud? I would ...
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0answers
116 views

Are the mail attachments sent by Mail Drop with iCloud private?

I want to export a chat of WhatsApp that I had with a specific contact and send it as an email. WhatsApp exports the chat as .zip file. When I want to send this .zip file by email the iPhone shows ...
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0answers
20 views

Uploading video to iCloud sharing doesn't work

Using Photos (v 1.2 on Max OSX 10.11.1) when we upload a video to iCloud Photo Sharing the video is uploaded with a length of zero seconds. You can see the first frame in in the photo stream but the ...
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5answers
281 views

ICloud Password prompt

On my Yosemite OSX machine I often get an ICloud prompt after awaking from sleep or after a reboot like this what program is causing this? Is it a valid Apple one or one trying to get my password? ...
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1answer
208 views

Can ransomware infect iCloud Drive?

I have all Apple products in my household, and am very security conscious. But the recent articles about ransomware infecting all sorts of computers got me thinking. Even if I was foolish enough to ...
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0answers
51 views

iCloud photos web app not updating

So, the iCloud Photo Library works perfectly fine, I sync between my devices with no problem, all is good. The problem is that, when I log on to iCloud.com and visit the iCloud photos web app, the ...
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0answers
129 views

How to turn off iCloud Music Library on Apple TV

I used iCloud Music Library on the Apple TV for a while, but recently cancelled the Apple Music subscription. Still for some reason all the iCloud Music Library contents still show up in "My music" in ...
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1answer
139 views

Storing iBooks in iCloud

Can iBooks be saved to iCloud then deleted on my iPad but still be available on iCloud? The reason for asking this is that my iPad is running out of space, so I want to store my iBooks elsewhere.
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69 views

Manually set iCloud Photo Library 'Optimize Mac Storage' threshold

My Macbook Air's Photos app is currently set to 'Optimize Mac Storage', however the photo library is swamping my drive with 40.6GB of space. With 50GB remaining on my drive, I'm clearly not running ...
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1answer
183 views

Emails to iCloud from my server show 'This message has no content'

Our donation website sends emails when a user signs up, donates etc. I've gotten many complaints that donors are getting blank emails. Upon further investigation it turns out that all these donors ...
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1answer
39 views

Deleting a phone from iCloud

In the manage storage section on my phone, if I delete the backup of another phone from my iCloud, will I lose the pictures currently on my phone that were taken from this other phone?
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0answers
153 views

Where does WhatsApp store its 'iCloud Drive backup'

I'm trying to recover data from my partner's phone and iCloud after her phone backup refused to load back onto her phone (one of many options we're pursuing...) One of the main sources of data is ...
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0answers
19 views

Store iCloud mail folder items locally on iPhone

It is handy moving mail items on my Mac to an iCloud folder where I automatically can access them when traveling (hotel and airline confirms, for example). But I have to have an internet connection! ...
3
votes
1answer
602 views

Restore incomplete iCloud backup

One month ago i lost my iPhone 5. Got a new one, 6S, and i'm trying to recover my old media. According to iCloud, there is a 1.5 GB Incomplete backup from the phone which is now gone. Is there ...
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1answer
58 views

Apple Agenda totally empty and “updating” endlessly

Yesterday my agenda suddenly froze (with the spinner showing for at least half an hour. So I did a force quit, and opened it again, and now it just shows this: The line "Agenda's bijwerken..." ...
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1answer
130 views

Phone activation problems

Ok I got this Iphone4 and it s already got a apple ID and it wont let me sign in for my apple ID so im waiting to see what happened.
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0answers
28 views

iPhone 5 sign into iCloud nuisance message

My iPhone 5 keeps displaying "sign into icloud" by entering my password. I do not know my password or the email address I have for this. I want to clear this from my phone as its there constantly and ...
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2answers
44 views

Macbook acting weird

My 2015 Macbook pro 13" is acting weird, after restoring from a Time Machine backup my mac is running slow and I have a lot of bugs: The reaction time of the system is very slow, sometimes when I ...
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0answers
40 views

iPhone 5S Lost Burst Photos

I wonder if anyone can help or whether this is a lost cause? I took photos of myself and all my guests at my 40th birthday party using a selfie stick. This then took photo bursts which I assumed just ...
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1answer
50 views

How can I share an iCloud photo album?

I just created three albums at iCloud.com that I'd like to give other people read access to. The information here describes only how to create a new shared album, but the albums I want to share have ...
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2answers
35 views

How do I transfer from my computers icloud to my 6S iphone?

I just bought a new 6S iPhone. How do I transfer all my old 6 iPhone to my new phone. I have loaded icloud onto my computer and think I backed up my old phones data. Now.... how do transfer from ...
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0answers
102 views

iCloud Photo library broken

I have three Apple devices: an iPhone, iPad mini (both running iOS 9.2.1) and MacBook Air running El Capitan 10.11.3. I have a library of roughly 7000 photos, which has up to now seamlessly synced ...
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0answers
63 views

iCloud Photo Library sorting/date bug and duplicates

In iCloud Photo Library on mac, the photos are not only listed in date order, but also mixed with photos I have had opened (from my folders in the app). Both when viewing Photos and All photos. This ...
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1answer
108 views

Download multiple videos at the same time in the iCloud Drive iPhone application

I copied some video file to a folder in iCloud and when I opened the iCloud Drive app on my iPhone and selected a file, it started downloading. But if I went back and selected the file again, the ...
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1answer
273 views

How can I forward all my iCloud emails to a Gmail address?

As the title of the question states, I would like to forward my iCloud email to my Gmail address. Specifically, I have an iCloud email that I made with my Apple ID as well as a Gmail address I made ...
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1answer
345 views

Can you use iCloud locked iPhone like an iPod touch

i already have an android smartphone and an old iPod touch. I want to upgrade my iPod touch. I was wondering if I can purchase an iCloud locked iphone cheaply and use it as an iPod touch - ie all the ...
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0answers
16 views

Is there a way to remove Find My Mac completely from a Mac? [duplicate]

I have seen people being scammed when purchasing used iPhones that have been iCloud locked. I want to purchase a used Mac, and was wondering if there was a way for one to reset the Mac and remove the ...
0
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1answer
105 views

Why do I have to type in my Apple ID password over and over again for free apps or reviews in App Store when I have a touch ID?

I'm just curious about something. So I have my iPad with a touch ID and I thought I set it up not to ask me for my Apple ID password in the settings: So today I was trying to write a review for an ...
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0answers
17 views

How Can I Disable Restrictions Without My Passcode? [duplicate]

I forgot my restrictions passcode and I can't get on my internet without it. Everything I try it asks me for my pass code and then my restriction passcode. How can I disable restrictions so I can ...
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0answers
101 views

iPhone iCloud Backup location of “blocked numbers/contacts” list

I am wondering if anyone knows the exact location in an iCloud backup of an iPhone running iOS 9, in which I can find the list of blocked numbers or respectively blocked contacts. I'm guessing it's ...
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1answer
587 views

This Mac can't connect to iCloud because of a problem with myEmail popup

I just restarted my mac. The internet here is spotty. I saw the popup below. I really could not care less if I can connect to iCloud at the moment of a particular startup or not. I just don't want ...
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0answers
7 views

iCloud settings are not accessible [duplicate]

I have an iPhone 6. The problem I am experiencing is, the person who set up the phone has forgotten the iCloud password, the email account and the security questions he used. Now my iPhone is not ...
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0answers
14 views

Highlighting in iBooks pre-release books

I'm learning Swift programming through an iBook published by apple. The current release of the book has version 2.1 The prerelease of version 2.2 has come out as a separate book. So, if I make some ...
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2answers
42 views

generate password option not appearing in “manage apple id”

I am trying to generate an app specific password, as I can not get Thunderbird on Ubuntu, to connect to the icloud server. I found a few posts on the web that infer, you now have to generate an app ...
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1answer
131 views

How to unlock an iCloud account

My apple iCloud is locked for security reasons, when I try to unlock it using my recovery gmail account, I don't see the link sent to me. I mailed to the iTunes Store customer suport team more than ...
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1answer
103 views

XCode Problem - Couldn't load settings from contents.xcplayground

I recently moved a few playground files from my documents folder to iCloud Drive. Then I noticed they all the files have been duplicated and non can be opened. I moved them back to the original ...