Apple's online storage, synchronization, and general cloud services

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17 views

iPhone shows 'Connect to iTunes' after update

A family member updated her iPhone last night but now her iPhone is just showing the 'Connect to iTunes' screen. She is worried because we're abroad and have been for a week and do not have Wi-Fi ...
1
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0answers
147 views

Need to backup, but can't press 'Trust Computer' button because of cracked screen

I recently bought an iPhone 6s and wanted to bring my data from my old iPhone 4 to it but I have the following problem. My iPhone 4 has a cracked screen and the sensor is a little messed up. If I try ...
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0answers
352 views

Disable iCloud after changing Apple ID email address

I previously had my Apple ID set up with the email address old@a.com, and I enabled iCloud and Find my iPad on my iPad with this Apple ID. Then, at some point later, I changed the email address on my ...
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1answer
58 views

How to manage iCloud storage?

I don't understand ... Apple emails my iCloud 5GB is nearly full. From the above screen, it's 833.7MB + 450.2MB, why only 118 MB is left? How can I check how/where the space is consumed? p.s. ...
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1answer
49 views

How can I see my Apple ID email / contacts without installing iCloud?

I don't want to install iCloud on every work or borrowed PC I happen to use, but would like to be able to read my mail and contacts related to that Apple ID. Isn't there a way to simply use a browser ...
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3answers
64 views

photo storage on iCloud?

OSX El Capitan -- I need to clean out my startup disk. I tried uploading all 11,000 items in my iPhoto to iCloud but I can't because I need more storage there. Which makes more sense, paying for ...
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0answers
383 views

Why can't I download photos from iCloud onto my computer?

My iPhone has 4,000 photos on it. iCloud is only backing up some of those even though i have plenty of space. I would like to put all of those photos on my computer so that I can print and use them ...
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0answers
53 views

Apple using Google Servers for iCloud Backups?

I was doing some QOS optimizing, when I noticed this oddity. 1e100.net being google owned, im curious why all my ios devices established a connection to this address when doing an iCloud Backup. Qos ...
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1answer
39 views

How to stop Mail.app filling up with downloaded mail

I have started using MS Outlook for mail and calendar management because of its tight integration and ease of handling mail. I have a Gmail account an iCloud account and a POP account with an ...
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0answers
3k views

There was an error connecting to Apple ID server

I am trying to login to iTunes App Store or the Mac App store on my Mac but it gives me the error every time "There was an error connecting to Apple ID server". Till now I have : Removed all the ...
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1answer
133 views

Forgot iCloud password

I forgot my password for my icloud account. When I try to recover it form iforgot.apple.com it gives me 2 options: 1- Send an e-mail to my recover e-mail address. 2- Answer the security questions ...
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0answers
230 views

El Capitan Photos Sync Problem

I have sync issues with Photos app on Mac. I am not sure when it started or what caused to it but for a long time (approximately more than 2 months) Photos app doesn't download new images from iCloud. ...
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0answers
9 views

i cloud password recovery [duplicate]

I got my 1.5 from my son and he has made my icloud as well. I don't know the data to be used for recovery of password. The email attached to it was my official mail, which is not available now as i ...
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1answer
81 views

Remove all downloads from iTunes? (But keep them in iCloud)

I have a nasty mixture of local music that I added myself to iTunes along with Apple Music added albums. Fortunately, iTunes looks like it can recognize this and allow me to "remove download" for the ...
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0answers
57 views

iCloud Backup won't work on new iPad mini

Got a new iPad mini. When I tried to set up from iCloud backup it tells me my iCloud is empty. My old iPad shows I have 16.7 GB available out of 20 GB in my iCloud account. I backed up my old iPad but ...
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1answer
81 views

How can I remove iCloud data for a specific app

I want to delete pixel gun 3D status but It is apparently saved to iCloud. I have tried deleting the app and reinstalling but it kept the games data.
2
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0answers
26 views

Preventing an app from retrieving iCloud data

I have an app that was previously downloaded on a different device but on the new device, I don't want that data, I just want to start from scratch. How can I prevent an app from retrieving that ...
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1answer
1k views

Help! After signing up for Apple Music, 'Media Services' on iPhone is gobbling up all my cellular data despite my settings to not use it

I just signed up for the Apple Music service. I have a fairly large iTunes library. It did its thing overnight on wifi (or so I thought) and uploaded my library to the cloud from my mac. Fine. But ...
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1answer
50 views

View amount of time left when uploading files to iCloud

I am currently moving some files to my iCloud drive with the total File Size of 42GB. At the moment I can only see the percentage completed by looking at the progress bar in the Finder. Since this is ...
2
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1answer
74 views

Family members getting new phone - want to transfer apps, music, etc to a different Apple ID

I don't really use Apple stuff so I'm a little clueless. My cousin and my uncle currently use the same apple ID. This is problematic because their contacts are synced up, which they don't want. The ...
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1answer
66 views

Preventing iCloud out of space pop-ups on 128gb iPhone 6s

Is it possible to prevent the iCloud out of space pop-ups from appearing on my iPhone? It pops up every other time I use my phone. I have basically the default+$5 20GB iCloud plan, but don't plan ...
4
votes
2answers
612 views

How to disable the Guest account on OS X El Capitan

About a couple of weeks ago, the Guest user account was automatically enabled on my Mac running OS X El Capitan (by itself, without me enabling it). Now, whenever I start my Mac, I am greeted with a ...
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1answer
27 views

How do I stop call log syncing back after iOS erase and install?

I have been having this issue for quite some time now: After I restore my iPhone to factory settings and signed in my iCloud account, the call logs would come back mysteriously, even ones dating back ...
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0answers
56 views

Keeping all photos in iCloud, but viewable on iPhone 5 and Mac

I have a 16 GB iPhone 5 and am low on storage, so what I'd to do is save all my photos and videos to iCloud and ensure that all future ones are saved there, as well, but not saved to the storage on my ...
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0answers
61 views

iCloud disabled on Mac…System Preferences iCloud pane dimmed

I am on a company-issued Yosemite 10.10.5 Mac. The administrators in their infinite wisdom have decided to disable iCloud...the iCloud System Preferences pane is dimmed. I would like to override ...
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1answer
204 views

Macbook Pro using all the bandwidth

My Macbook Pro is using all my bandwidth and making my entire network unstable. I thought this could be the iCloud Photo Library, so I paused for a day, didn't change anything, turned off iPhoto ...
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1answer
93 views

Does deleting a photo from iCloud on PC affect its copy on iPhone storage?

I want to ask if I delete a pic from iCloud online, does it get deleted from the iPhone too?
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1answer
126 views

How to change Apple ID email address

I have my iPhone 4s linked on to one icloud and would like to change the email address on my iCloud to a new email. I can even make a new Icloud with the new email, however I want to keep the money ...
0
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1answer
68 views

Is it possible to connect an iPhone to a WiFi network that you've previously connected your Mac to without having to enter the password on the phone?

I'm pretty sure that iCloud will sync Wi-Fi information from your iPhone to your Mac, but I've connected to a network with a "secure" password and typing it on my phone is a pain. Can I use the fact ...
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1answer
34 views

Is there a way to make a portable iOS backup?

I'm travelling and will probably get a new iPad (actually an iPad Pro - woo hoo) while I'm away. Is there a way to backup my current iPad, take the backup with me, and then when I'm near a laptop or ...
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1answer
18 views

3 devices. icloud library

I have 3 apple devices (one phone and 2 Ipads). If I turn off icloud library on my phone can I delete photos on my phone without deleting them on the other two devices?
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1answer
53 views

Problem signing into Apple ID

I can't sign into iCloud because the account is set up under my OLD email address and I don't remember the password. How can I change the iCloud account to new email address so that it is useable? I ...
4
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1answer
67 views

Export single SMS from iPhone and import on another iPhone

Is there a possibility to sync the messages between two iPhones? Currently, I'm switching from one phone to another, but one device has got a new SMS. How can I export the single SMS and import it on ...
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0answers
23 views

How to remove duplicate contacts in icloud across different groups

I have many different groups set up in my icloud and need to compare each group to one another and remove duplicated across groups. I know I can remove duplicates within each group, but how can I get ...
3
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1answer
78 views

Move item from iCloud keychain to normal keychain

Is there any way that I can move an iCloud keychain item, in particular an internet account, to a normal keychain? Moving items between keychains usually works with drag and drop, but I cannot drag an ...
2
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0answers
110 views

Trouble signing in as admin account after change of Apple ID email address

I had to move to another mail provider therefore I changed my Apple ID. Unfortunately a while ago I've linked my admin account on my MacBook Air with my Apple ID. Now my account is still stuck with ...
6
votes
1answer
216 views

Can't rip CD into my Son's iPod because of Apple Music

I'm a simple man. I want to take the CD my son got in kindergarten. Rip it into mp3/aac using my iTunes 11.3 El Capitan based Mac. Plug in my Son's 5th gen iOS 9,2 based iPod Touch. Put the ripped ...
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0answers
52 views

Why is my iCloud storage full, even after deleting videos?

I have recently been recording long videos with my iPhone (3 hrs/day). When I've come home, I have transfered the videos to my computer and then deleted them on the iPhone. Despite this, my iCloud ...
0
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1answer
85 views

pwSafe on the Mac now giving error when trying to use iCloud based safe (version 4.8)

Since version 4.8 of pwSafe was updated on the 8th (Mac OSx El Capitan), whenever I try to use one of my existing safes stored in iCloud, I get the following error: The document "(null)" could not be ...
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2answers
207 views

Can I speed up iCloud photo sync between iPhone and Macbook?

I have an iPhone 5 running iOS 9.1 and a Macbook Pro running Yosemite. Both devices are set up to sync photos to and from iCloud. When I take a photo on the iPhone (for further processing on the ...
4
votes
0answers
61 views

How can I move or replicate my Apple Music iTunes Cloud Library to Spotify?

I have been using Apple Music from day 1, but I'm disappointed and want to move back to Spotify. Is there any way at all to easily replicate or move my entire library from Apple Music to Spotify? ...
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3answers
68 views

Sharing an iCloud account

I am setting up my parents with an Apple iPad. I was wondering if I can configure it so that they share a single iCloud account for email, calendar, contacts, photo stream, FaceTime calls, etc. Is ...
3
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1answer
56 views

Deactivate icloud

I have damaged my screen and to get a new iPhone on my insurance I have to deactivate my iCloud account. Can I still receive calls on my iPhone without the I cloud?
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1answer
96 views

Hard link '~/Library/Mobile\ Documents/com~apple~CloudDocs' to ~/iCloud

Is it possible to do this at all? I've tried the following command: ln /Users/Rowan/Library/Mobile\ Documents/com~apple~CloudDocs/Documents /Users/Rowan/iCloud which results in: ln: ...
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1answer
39 views

App doesn't remember my preferences or information when restored

My old iPhone got replaced by Apple as it was faulty. Now I did my iCloud restore on my new iPhone 6, but when I open WhatsApp or Viber and even the any of app doesn't remember my number or ...
11
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1answer
174 views

What does Terminal.app store in iCloud?

I just noticed this. What does Terminal.app store in iCloud?
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1answer
529 views

How to unsync my phone and my tablet? How to get rid of the tab?

I've tried many different ways. I've gone to Text Message Forwarding and disconnected them. Nothing. I've tried going to Send & Receive and unchecked my phone number from my iPad and my iPad email ...
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1answer
140 views

How to move my Photos library to internal drive to use iCloud Optimize space feature

I recently finally imported my photo library into Photos from iPhoto. I have my library stored on an external drive since my internal 256gb has been full for awhile. Now that it's in Photos, I went ...
2
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2answers
79 views

How to back up iPhone / iPad without PC or iCloud?

Are there ways besides iCloud or using a computer with iTunes to back up data on your iPhone or iPad? One way seems to be a USB flash drive with a lightning connector... But is that just for photos ...
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0answers
31 views

Meaning of iCloud Photos upload phases

When you try to upload a bunch of pics to the iCloud Photos Library, the new Photos app on MacOS has three different phases showing up in the bottom part of the screen. The first one which shows up ...