Apple's online storage, synchronization, and general cloud services

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2
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1answer
67 views

iCloud lock - how to interpret the number of asterisks present

I forgot my pin to my phone so I hooked it to my computer to do an update/restore. When the update/restore was done, my phone is now icloud locked and I'm getting this screen: I can't remember ...
0
votes
0answers
74 views

What files controls syncing of Smart Mailboxes, Rules, and Signatures across iCloud (Mavericks)

Following a clean (re)install of Mavericks on my iMac I'm having a really frustrating time trying to get aspects of my Mail setup to sync between the iMac and my Macbook Air (also on Mavericks, same ...
0
votes
0answers
85 views

Getting rid of a number on a device in iMessage

A few days ago I noticed that my son was receiving my iMessages. He went on to messages in settings and unchecked my number from "send & receive" and "you can be reached at iMessage at". Then it ...
0
votes
1answer
162 views

Texts and imessage appearing on Mac

I want texts and iMesssages from my iPhone to stop appearing on my home Mac. They currently get copied between the 2 devices, I have tried deleting iCloud but this does not stop the messages.
0
votes
0answers
186 views

Cannot sign in iCloud nor iMessage, faceTime on 10.11.1 for upgraded admin account

Many people had such issue: https://discussions.apple.com/message/29295728?ac_cid=tw123456#29295728 I notice when upgraded to 10.11.1, I cannot login any iCloud nor iMessage/faceTime account on my ...
0
votes
1answer
106 views

How do I copy all photos from Photos App to an external drive?

After searching here, I'm still confused about how the Photos App library works. I'd like to copy (or simply move) all of my photos (10k+) from the Photos app to an external drive, so that I can then ...
0
votes
1answer
184 views

iCloud contacts not showing up on phone

I have an iPhone 5C on iOS 9.1. I previously had all of my stuff in the Google world - GMail (using Google Apps), calendar, and contacts. I recently killed the GMail application on the phone, and ...
0
votes
0answers
13 views

Determining how many items are in a Calendar

I have a number of Calendars stored in iCloud. Is there a way of determining how many items are in a calendar (and if possible date ranges). Over the years I have accumulated a number of calendars. ...
3
votes
3answers
1k views

iCloud hacked and Macbook Pro locked

I was away on business and on returning found my Macbook Pro at home locked out. Turns out someone hacked my Apple ID which I was able to recover but I don't know the PIN. It shows message in a weird ...
1
vote
2answers
58 views

How to sync only those photos that were taken this year?

In my Photos.app (Mac), photos were taken from 2013, all of which are supposed to be synced to iCloud since OS X upgraded to EL Capitan. It's not possible to sync all to my iPhone because the total ...
1
vote
0answers
190 views

iCloud stuck on 'uploading 311 items'

I'm running an iPhone 6S Plus on iOS 9.0.1 and am having problem syncing all of my photos with iCloud - it's been stuck for almost a week now and won't upload any more photos, even though I have ...
0
votes
0answers
82 views

How to export contacts from outlook and import them into icloud

I have my 800 contacts in a windows outlook 2010 datafile. I have been using windows 6 and android phones for the last 10 years, and am now trying an iphone (9.1). On the phone are just 3 test ...
0
votes
0answers
23 views

Is it possible for iCloud to erase old data when getting a new phone?

I recently broke my iPhone 4s. I've never backed it up on my new laptop. When I got my new phone in (just another 4s) I tried re signing to my iCloud but it did not seem to work. I wondered if maybe ...
0
votes
0answers
54 views

iCloud whatsapp chat backup restore

I have set WhatsApp chat backup to Daily. Is there an option to restore chat backup to any other than last ? Does it store a different file daily or it overwrites it ?
1
vote
0answers
41 views

Has Itunes decided to put all of my music in the cloud?

I have a imac at home and also a MacBook Air. Via rsync, I sync a chunk of my music to the Air so that I can listen to it on the train (where I have no signal) and in the office (where there is no ...
0
votes
0answers
11 views

Broken company -> broken email account -> broken Apple ID -> no password -> no Iphone [duplicate]

My brother used to work in a company and he got his iPhone 4 from it, this was like 5 years ago. He created an Apple ID, but over the years he forgot his password (as well as the answers to the ...
1
vote
2answers
3k views

After restoring my iPhone from an iCloud backup, all my photos are greyed out. How can I get them back?

The Problem I got a new iPhone 6 a while ago, and after restoring from an iCloud backup over wifi, all of the photos/videos in my Photos app show up grey. It's as if my phone knows the photos should ...
1
vote
1answer
86 views

Any way to recover photos from a restored iPhone?

I accidentally restored my new iPhone 6+ (iOS 9), which didn't have iCloud enabled, from an old backup (iOS 8), with iCloud. My important photos seem to be gone now. Is there any way to recover ...
0
votes
0answers
166 views

How to Fix, iCloud.exe using more than 1GB RAM memory?

I noticed it few days back after I installed/ upgraded latest iCloud setup after upgrading to iTunes 12.3.0.4 to go to iOS 9.x. Figured it was a freak incident, so after the last sync yesterday ...
0
votes
1answer
228 views

Is there a way that my iMessages can be going to a device that is not signed in to my Apple ID?

I've been made aware that my iMessages have been going to an iPad that I lent to someone a while back. I do not want this particular person to have access to my messages for several reasons. They are ...
0
votes
0answers
56 views

I can't export shared photos from Photos. Why not?

This seems like it should be the most basic of functions. I have some shared photos in Photos. They were taken by someone else and shared with me on iCloud. I can see them all on my Mac. But I ...
2
votes
1answer
75 views

How to upload photos taken from iPhone to iCloud Photo Library?

I want to upload photos I take in iPhone to iCloud Photo Library automatically. I set iCloud Photo Library to on in iPhone's Photos & Camera Settings. However, although all photos I capture using ...
1
vote
1answer
244 views

How do I share Keynote presentations and perform collaborative editing on iCloud?

Apple states that iCloud is the perfect platform for building presentations with the web-based keynote and for sharing and collaborating on documents. I cannot figure out how to share a Keynote ...
1
vote
0answers
8 views

Is icloud drive on desktop storing file on my locally or on the cloud? [duplicate]

Question is simple, i subscribe to a 200GB icloud drive. My desktop has 60GB available for storage (on SSD) Will i be able to fill my icloud drive with data from my dying USB external drive, and can ...
0
votes
2answers
35 views

How to separate and already established icloud account

How do I separate my daughter's Apple ID and iCloud account from my own and still be able to keep a payment plan that covers 2 phones? I read that this is possible but can't seem to set up the new ...
6
votes
1answer
2k views

How to stop using iCloud Music Library on Mac and iOS?

While trying Apple Music this summer, I must have switched on the iCloud Music Library functions. I finished using Apple Music, and I would like to get rid of that iCloud Music Library. I'd like to ...
0
votes
1answer
259 views

If I erase my iPhone remotely, what happens to my iCloud backup?

My iPhone 5s just got stolen and I did all the proper procedures (activated lost my iPhone on icloud.com and cancelled my data with my carrier). Am I, by any chance, in risk of erasing my phone ...
0
votes
1answer
264 views

How to migrate 'local notes' or 'on my mac' notes to iCloud?

I've seen so many questions asked about it, and I found a proper solution today while working. See below. I searched around, and everyone's answer has been either 'copy all of your notes manually' or ...
0
votes
1answer
58 views

Help me solve this Macbook wifi mystery

We noticed this week that our Macbook wifi connection was slow. On inspection, we discovered that the wifi wasn't auto-connecting to our network, but rather one named ATT5g---. If I selected our ...
-2
votes
1answer
40 views

How do I get back my bookmark folder?

I accidentally deleted a folder I need in my bookmarks in Safari. I back up my phone using iCloud. How do I get this folder back on my phone now?
3
votes
2answers
668 views

Internet Accounts - Login Issue with Google and iCloud

Google account issue I cannot login with my Google account on El Capitan (OS X 10.11.1). It accepts my mail, password and 2FA verification code too (Google Authenticator). After pressing the last ...
0
votes
0answers
91 views

Could be locked Macbook with a previous icloud account if I've set up my iCloud account in that Macbook?

First of all, sorry for my bad english, it is not my native language. I've bought a second hand Macbook 3 month ago, and I've installed from my time-machine the OS X with my iCloud account and all my ...
0
votes
1answer
136 views

Former employee's iPad reset

I was given an iPad owned by a previous employee. How do I reset the iPad to like new conditions. I do not have the password to the Apple ID.
1
vote
2answers
2k views

iCloud Photo Sharing - Not receiving invitation

I previously had an iCloud Photo Share album and then the pictures would stop appearing on my stream when the other member added new ones. We then removed me from the Stream to re-add. When we tried, ...
1
vote
0answers
66 views

Can I use iCloud to sync my videos from my phone to my PC?

I'm trying to figure out how to use iCloud to get my videos and photos onto my PC. Here's my iCloud configuration: When I go to that folder, my PhotoStream which only has photos, not videos. It's ...
0
votes
0answers
15 views

Notification when like own photo shared album

When i post a photo in my shared album and i like that photo nothing happens. Nobody in that group gets an notification or someting.. But someone else can like the photo and than works the ...
2
votes
1answer
171 views

Turn off Aliases in iCloud Drive

When I browse into an iCloud Drive folder (specifically Preview.app's folder) via Finder on OS X 10.11.1, I see both the files I knowingly placed there and the ones I opened with the related app, ...
1
vote
0answers
35 views

Photos disappeared from Photos app on all devices without deleting them.

Recently went travelling and due to full storage on iPhone was uploading frequently to MacBook. The issue that has been discussed a lot where photos couldn't be deleted from the iPhone without ...
1
vote
1answer
651 views

iPhone 6s iCloud defaults to old Apple ID. Can't delete iCloud account because it says Apple ID is wrong

I can't delete iCloud account from the phone because it prompts you to enter an id that is associated with a wrong default hotmail Apple ID account. Can't retrieve old hotmail Apple Id account because ...
2
votes
0answers
92 views

Why I cannot enable the Apple Music library in my iTunes?

As what this screenshot shows, every time I click the box to enable iCloud music library and then click "OK" to save the settings, the box will always remain unselected. As a result, I cannot use ...
1
vote
0answers
33 views

Entered wrong Apple ID [closed]

Entered wrong apple ID email and now the iPhone can't verify it. I can't do a hard reset or clear any of my settings because I keep getting prompted to verify my account in order to Turn Off Find My ...
0
votes
1answer
40 views

iPhone photo recovery

I transferred my photos to the stream and they were all there, I went back recently and noticed a section was deleted, is there any way possible for me to recover those photos?
0
votes
0answers
69 views

Reconnecting System Photos Library to iCloud Photo Library

I need assistance reconnecting my Photo Library back to iCloud Photo Library. My Photos Library is currently set to be my System Photo Library and it lives on an external HD. It had been connected to ...
1
vote
1answer
75 views

How can I see what photo the photos app is currently downloading from iCloud?

I am trying to create a photo book in the new photos app, but it keeps hanging 'downloading photos from iCloud'. I see under preferences, it is downloading '1 item from iCloud', which appears to be ...
0
votes
1answer
91 views

I updated my iPod 5 gen to iOS 9 and now it has a 6 digit passcode

I updated my iPod to iOS 9 ( i think, its the current one right now 10/24/15) and my pass code was 5-6-8-9(4 digits) and now after updating it and recovering it through iTunes to prepare to sell it to ...
0
votes
0answers
117 views

iCloud photos are not downloaded to my PC

The photos stored in iCloud stopped syncing to my PC (Windows 7) for more than two months already. They did synchronize for about two months before they stopped to.
1
vote
0answers
100 views

Limit iCloud Photo Library space usage on iPhone

Is there anyway limiting the amount of space iCloud Photo Library uses? It seems to use as much space as is available on my iPhone l I really like having the HQ pics on my Mac and I like how it's ...
1
vote
1answer
326 views

Double Whatsapp Backup in iCloud

I am not sure if this is the case, but when you do iCloud Backup of your phone, it will backup Whatsapp. ( I am unsure if this include the Photos and Video ) Then Whatsapp itself has backup option ...
0
votes
0answers
55 views

Photos app shows iPhone has new images to import but they aren't new

When plugging my iPhone in to USB the Photos app opens (I'm using OS X El Capitan). Photos shows I have two new photos on my iPhone I need to import. The problem is they are not new. In fact, the only ...
1
vote
2answers
233 views

Only show local media files in iTunes in El Capitan

I finally upgraded to El Capitan and now iTunes is a jumbled mess. I took a long time organizing my music library and I had iTunes to only show media stored on my Macbook. Now every purchase I've ...