Apple's online storage, synchronization, and general cloud services

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27 views

iCloud music library sync interrupted, now songs aren't downloading?

My iCloud music library sync on my iPhone (iOS 9.2.1) was interrupted due to Internet connection going down, and many of the songs aren't downloaded. Worse, all of my playlists are empty ...
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1answer
26 views

Apple Watch photo backup

My teenager went fly fishing this weekend... The iPhone has been destroyed, but photos remain on the Apple watch. Is there a way to upload them directly from the watch to the cloud before I reset and ...
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0answers
25 views

Photo library and camera roll

I just enabled Photo Library and I realised that my Camera Roll is gone. Is there a way to have the camera roll back and avoid that all the pictures are automatically uploaded to the cloud? I would ...
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0answers
54 views

Are the mail attachments sent by Mail Drop with iCloud private?

I want to export a chat of WhatsApp that I had with a specific contact and send it as an email. WhatsApp exports the chat as .zip file. When I want to send this .zip file by email the iPhone shows ...
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0answers
13 views

Uploading video to iCloud sharing doesn't work

Using Photos (v 1.2 on Max OSX 10.11.1) when we upload a video to iCloud Photo Sharing the video is uploaded with a length of zero seconds. You can see the first frame in in the photo stream but the ...
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5answers
194 views

ICloud Password prompt

On my Yosemite OSX machine I often get an ICloud prompt after awaking from sleep or after a reboot like this what program is causing this? Is it a valid Apple one or one trying to get my password? ...
2
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1answer
103 views

Can ransomware infect iCloud Drive?

I have all Apple products in my household, and am very security conscious. But the recent articles about ransomware infecting all sorts of computers got me thinking. Even if I was foolish enough to ...
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0answers
33 views

iCloud photos web app not updating

So, the iCloud Photo Library works perfectly fine, I sync between my devices with no problem, all is good. The problem is that, when I log on to iCloud.com and visit the iCloud photos web app, the ...
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0answers
80 views

How to turn off iCloud Music Library on Apple TV

I used iCloud Music Library on the Apple TV for a while, but recently cancelled the Apple Music subscription. Still for some reason all the iCloud Music Library contents still show up in "My music" in ...
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1answer
107 views

Storing iBooks in iCloud

Can iBooks be saved to iCloud then deleted on my iPad but still be available on iCloud? The reason for asking this is that my iPad is running out of space, so I want to store my iBooks elsewhere.
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0answers
32 views

Manually set iCloud Photo Library 'Optimize Mac Storage' threshold

My Macbook Air's Photos app is currently set to 'Optimize Mac Storage', however the photo library is swamping my drive with 40.6GB of space. With 50GB remaining on my drive, I'm clearly not running ...
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1answer
76 views

Emails to iCloud from my server show 'This message has no content'

Our donation website sends emails when a user signs up, donates etc. I've gotten many complaints that donors are getting blank emails. Upon further investigation it turns out that all these donors ...
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1answer
37 views

Deleting a phone from iCloud

In the manage storage section on my phone, if I delete the backup of another phone from my iCloud, will I lose the pictures currently on my phone that were taken from this other phone?
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0answers
73 views

Where does WhatsApp store its 'iCloud Drive backup'

I'm trying to recover data from my partner's phone and iCloud after her phone backup refused to load back onto her phone (one of many options we're pursuing...) One of the main sources of data is ...
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0answers
16 views

Store iCloud mail folder items locally on iPhone

It is handy moving mail items on my Mac to an iCloud folder where I automatically can access them when traveling (hotel and airline confirms, for example). But I have to have an internet connection! ...
3
votes
1answer
63 views

Restore incomplete iCloud backup

One month ago i lost my iPhone 5. Got a new one, 6S, and i'm trying to recover my old media. According to iCloud, there is a 1.5 GB Incomplete backup from the phone which is now gone. Is there ...
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1answer
50 views

Apple Agenda totally empty and “updating” endlessly

Yesterday my agenda suddenly froze (with the spinner showing for at least half an hour. So I did a force quit, and opened it again, and now it just shows this: The line "Agenda's bijwerken..." ...
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1answer
89 views

Phone activation problems

Ok I got this Iphone4 and it s already got a apple ID and it wont let me sign in for my apple ID so im waiting to see what happened.
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0answers
20 views

iPhone 5 sign into iCloud nuisance message

My iPhone 5 keeps displaying "sign into icloud" by entering my password. I do not know my password or the email address I have for this. I want to clear this from my phone as its there constantly and ...
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2answers
42 views

Macbook acting weird

My 2015 Macbook pro 13" is acting weird, after restoring from a Time Machine backup my mac is running slow and I have a lot of bugs: The reaction time of the system is very slow, sometimes when I ...
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0answers
30 views

iPhone 5S Lost Burst Photos

I wonder if anyone can help or whether this is a lost cause? I took photos of myself and all my guests at my 40th birthday party using a selfie stick. This then took photo bursts which I assumed just ...
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1answer
36 views

How can I share an iCloud photo album?

I just created three albums at iCloud.com that I'd like to give other people read access to. The information here describes only how to create a new shared album, but the albums I want to share have ...
2
votes
2answers
31 views

How do I transfer from my computers icloud to my 6S iphone?

I just bought a new 6S iPhone. How do I transfer all my old 6 iPhone to my new phone. I have loaded icloud onto my computer and think I backed up my old phones data. Now.... how do transfer from ...
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0answers
71 views

iCloud Photo library broken

I have three Apple devices: an iPhone, iPad mini (both running iOS 9.2.1) and MacBook Air running El Capitan 10.11.3. I have a library of roughly 7000 photos, which has up to now seamlessly synced ...
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0answers
32 views

iCloud Photo Library sorting/date bug and duplicates

In iCloud Photo Library on mac, the photos are not only listed in date order, but also mixed with photos I have had opened (from my folders in the app). Both when viewing Photos and All photos. This ...
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1answer
47 views

Download multiple videos at the same time in the iCloud Drive iPhone application

I copied some video file to a folder in iCloud and when I opened the iCloud Drive app on my iPhone and selected a file, it started downloading. But if I went back and selected the file again, the ...
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1answer
73 views

How can I forward all my iCloud emails to a Gmail address?

As the title of the question states, I would like to forward my iCloud email to my Gmail address. Specifically, I have an iCloud email that I made with my Apple ID as well as a Gmail address I made ...
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1answer
119 views

Can you use iCloud locked iPhone like an iPod touch

i already have an android smartphone and an old iPod touch. I want to upgrade my iPod touch. I was wondering if I can purchase an iCloud locked iphone cheaply and use it as an iPod touch - ie all the ...
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0answers
16 views

Is there a way to remove Find My Mac completely from a Mac? [duplicate]

I have seen people being scammed when purchasing used iPhones that have been iCloud locked. I want to purchase a used Mac, and was wondering if there was a way for one to reset the Mac and remove the ...
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1answer
74 views

Why do I have to type in my Apple ID password over and over again for free apps or reviews in App Store when I have a touch ID?

I'm just curious about something. So I have my iPad with a touch ID and I thought I set it up not to ask me for my Apple ID password in the settings: So today I was trying to write a review for an ...
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0answers
15 views

How Can I Disable Restrictions Without My Passcode? [duplicate]

I forgot my restrictions passcode and I can't get on my internet without it. Everything I try it asks me for my pass code and then my restriction passcode. How can I disable restrictions so I can ...
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0answers
61 views

iPhone iCloud Backup location of “blocked numbers/contacts” list

I am wondering if anyone knows the exact location in an iCloud backup of an iPhone running iOS 9, in which I can find the list of blocked numbers or respectively blocked contacts. I'm guessing it's ...
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0answers
280 views

This Mac can't connect to iCloud because of a problem with myEmail popup

I just restarted my mac. The internet here is spotty. I saw the popup below. I really could not care less if I can connect to iCloud at the moment of a particular startup or not. I just don't want ...
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0answers
7 views

iCloud settings are not accessible [duplicate]

I have an iPhone 6. The problem I am experiencing is, the person who set up the phone has forgotten the iCloud password, the email account and the security questions he used. Now my iPhone is not ...
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0answers
11 views

Highlighting in iBooks pre-release books

I'm learning Swift programming through an iBook published by apple. The current release of the book has version 2.1 The prerelease of version 2.2 has come out as a separate book. So, if I make some ...
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2answers
30 views

generate password option not appearing in “manage apple id”

I am trying to generate an app specific password, as I can not get Thunderbird on Ubuntu, to connect to the icloud server. I found a few posts on the web that infer, you now have to generate an app ...
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1answer
89 views

How to unlock an iCloud account

My apple iCloud is locked for security reasons, when I try to unlock it using my recovery gmail account, I don't see the link sent to me. I mailed to the iTunes Store customer suport team more than ...
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0answers
58 views

XCode Problem - Couldn't load settings from contents.xcplayground

I recently moved a few playground files from my documents folder to iCloud Drive. Then I noticed they all the files have been duplicated and non can be opened. I moved them back to the original ...
2
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1answer
155 views

Deleting app data from Game Center

So, I had this app called World Chef, it's a game and I wanted to start over. I deleted the app and then re-installed it. It didn't remove the data from the game so I deleted the app from Game Center ...
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1answer
64 views

Problems with duplicate photos on Photos app

I've been trying to shrink my Photos Library with no luck. I have some duplicate photos, inherited from the iPhoto days, as the result of syncing my iPhone photos via iCloud and making a local copy of ...
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0answers
45 views

How do I transfer apps, media, from one iTunes account to another?

This may well be a recurring question to some of you, and I apologize in advance for the repetition and hope you can excuse me, but i've really got nowhere else to ask. Here's my situation; I have ...
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1answer
30 views

Do not want my iPad to sync w iPhone.

Why can I not stop sharing iCloud, as opposed to deleting it, which I believe will affect other device? For example, my apps r showing up on his phone, but his stuff is not coming to mine. If I delete ...
4
votes
1answer
47 views

How can I prevent “Reset network settings” on my iPhone from affecting my Laptop?

I just hit reset network settings on my iPhone (9.2.1) because I was unable to make phone calls. I then noticed that my OSX (10.11.3) lost its internet connection. I immediately checked the ...
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1answer
54 views

How can I use Apple Music without my iCloud Library?

There's no "reset iCloud library" button on my account. I still want to put 2 albums, that are on my PC, on my phone (they aren't on Apple Music, I've already searched), but when I enable iCloud ...
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0answers
83 views

iCloud Drive Won't Sync

I've got pages/keynote/numbers documents in iCloud but suddenly everything has stopped working across all devices. Nothing will upload and nothing will download. When I go to iCloud.com i get the ...
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0answers
40 views

iCloud Photo Sharing not working with video

I'm using an iPhone 6 with iOS 9.2.1. I downloaded an mp4 video from my mail app. First I tried using the download icon, which only allows an option of 'iCloud Photo Sharing', not your Photos app (as ...
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1answer
23 views

Don't have back up

I deleted a photos and videos, also in recently deleted album. I don’t have the back up. Then after deleted my photos and videos, I reset my iphone. Its all gone.. Is there any way to recover it?
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2answers
36 views

Large storage system for highly sensitive digital photo library [closed]

I need to find a software system that is compatible with both Mac and PC. I have about 2tb of data which needs to be organised, stored and backed up. The most important function apart from a high ...
0
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0answers
47 views

Transferring photos from one apple ID to another

I have an iPad and an iphone running on the same id. Now I need to give my iPad to my mom and log in with her own Id on it. I have my wedding pictures and videos on my iPad which I don't want to lose. ...
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1answer
91 views

iCloud Drive in Finder sidebar shows incomplete circle segment

The iCloud Drive title in my Mac's Finder window, shows a cloud symbol on the left side, and a circle on the right side with a segment not completed. I am having problems uploading Pages documents on ...