Apple's online storage, synchronization, and general cloud services

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29 views

Automatically move read mail messages to a folder

Currently I have a rule for coloring messages that come from a certain news source so I can quickly spot them in my main mailbox. These messages are in my iCloud email so I also get a notification on ...
3
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1answer
73 views

iCloud says that backups are using 3 GB of space, but there are no backups

My iCloud account shows that I have ~3 GB of backups, but when I check on all devices using this account, backups are off and no backups are showing. The storage bar. The backups list... empty!
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0answers
9 views

Where can I download my WhatsApp call log on an iPhone? [duplicate]

I urgently need to get a copy of my WhatsApp call log from my iPhone. My fiancee and I do 90% of our communication through this app. We need this for our filing for immigration. I've figured out the ...
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0answers
342 views

Cannot find my phone on “Find My Iphone”

Someone stole my iphone 6s a few days back. It's locked with a passcode though. I immediately accessed "find my iphone" to activate lost mode and play sound. Later in the day, i tried entering the ...
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0answers
20 views

Find a list of recent iCloud backups

I want to see the list of the recent iCloud backups my phone has made. By going into Settings->iCloud->Backups I can see that my most recent backup was at 1:04am, but I would like to see all of my ...
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1answer
88 views

Why did Apple assign the wrong name to my AppleID, and how do I change it?

I'm setting up an iPad for Mom's birthday. In the process, I created her an AppleID, and typed in her name. Signing into iCloud using her ID shows my name instead. How do I fix this?
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0answers
38 views

Reminders and Contacts disappeared when turning on iCloud

I decided to give iCloud a go, so I did the following: Logged into iCloud on iPhone Logged into iCloud on Mac The following happened: Calendar events were merged (that is, they were copied from ...
3
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0answers
25 views

Photos & Optimise Mac Storage

I always kept all the photos on my laptop. Now my space is getting low and I decided to switch to "Optimise Mac Storage" How can I trigger the optimisation? The disk is full Filesystem Size ...
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1answer
28 views

Text shortcuts reset to older settings in System Preferences

I use the Text shortcuts replace function provided by Mac OS X's System Preferences' Keyboard panel quite often. It helps me type things faster in most applications, such as my phone number, my full ...
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0answers
22 views

How to upload keychain to iCloud?

This may seem like a stupid question but I want to be able to synchronise my Keychain records with my iCloud account. Currently when I login to the iCloud it downloads 5 year old records completely ...
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0answers
132 views

How to prevent iPhone SE from always uploading burst photos?

I have turned OFF the "Upload Burst Photos" option in both Camera and iCloud settings, but they are still always uploaded to my Photo Stream. I absolutely do not want such photos to upload ...
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16 views

Cannot access to iCloud Numbers document, it shows alert dialog: “Versions of the spreadsheet are out of sync.”

My friend sent me the shared link of the iCloud Numbers spreadsheet. I could access the document without any problem via the browser for the first time. However, from the second time, the following ...
3
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0answers
32 views

iTunes Match - i thought it gave you back all your Music storage?

So I sign up for iTunes Match and expected to see all my music storage- on my phone-go down to zero Gb, so i could use the storage space for other things. Naive i guess. So am I correct that every ...
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0answers
16 views

Move photos from iCloud Drive to Photos on iPad

I've uploaded about 1200 photos to iCloud Drive. In Drive, it's not possible to view them properly. You have to open each photo, close it, open the next etc. I would expect better, but apparantly it ...
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0answers
40 views

How do I change my iCloud email?

I don't even know where to begin with this, but a while back I tried getting apple music and it worked, but I somehow messed up my iCloud because I changed my email. My iCloud on my iPhone has my new ...
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1answer
37 views

Is the Shown location of your phone on find my friends accurate if the the phone is offline

My daughter lost or had her phone stolen. I do not believe she had her find my phone on. She went on to find friends through the icloud and it is showing a location for her phone. We are ...
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0answers
47 views

How to turn off icloud photos and download the photos to iphone

I'm trying to download all of the photos off of iCloud and onto my phone. I have gone onto Settings-iCloud-photos-Download and Keep Originals, but it doesn't seem to have downloaded any of them. I ...
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0answers
34 views

iPhone 5 missing photos on camera roll

Last night I started deleting about 900 photos on my camera roll in order to free up some space, everything was working just fine until I finally tried deleting all the contents on my Recently ...
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2answers
79 views

Does iBooks sync metadata across devices via iCloud?

Just updated to using the new iCloud-enabled iBooks for PDFs, etc. On my Macbook, I've also gone and fixed the metadata for all of the books, but it doesn't appear to sync that updated metadata to my ...
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0answers
17 views

Read iCloud Tabs in Automator

iCloud tabs are accessed through the user interface cloud button in Safari on OS X. Is there any way to write an Automator workflow that retrieves all the URLs shared in iCloud tabs on a given device ...
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1answer
23 views

Share link for a photo from icloud or photos app

There used to be a way to get a direct link to a photo in iCloud and share it. I was surprised to see this still isn't possible from the photos app so i went to the iCloud website and i still can't ...
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0answers
7 views

I had this ipod for a year and i already had an account but i got my ipod taken away for 2 months and i had to reset it and i don't know my apple id [duplicate]

Can someone help me I had my ipod for a year or so and i already had an account and I got my Ipod token away and now I forgot my password on my home screen and I had to rest my Ipod like I just bought ...
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0answers
39 views

How can I clear my iPhone of all photos and re-sync?

I have iCloud Photo Library which is supposed to optimise its storage on my iPhone. But it doesn't. It's currently taking up about 25 GB of storage. I decided that in order to reset its usage, I'd try ...
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0answers
39 views

Can someone get my iPhone telepone number?

Someone to whom I've not given my iPhone number asked me if I had an iPhone. I said no, yet 30 minutes later they sent me a text message. I always block my number when I use it to make telephone calls....
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1answer
45 views

How do I access icloud photo gallery to transfer photos?

All of my iPhone photos are now in the Cloud, and when I hook the phone up to the computer I cannot see the photos or transfer them off. Phone storage now shows full. How can I get to the photos to ...
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0answers
17 views

Contacts.app fails to import .abbu

I was having a problem where all of my contacts were duplicated, but in 2 seperate accounts marked as "iCloud" (I had 3 "sections" in Contacts.app: "iCloud", "iCloud" (again), and "Smart Groups). I ...
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0answers
20 views

Installing from not certified developer causes system panel to crash

I want to install third party software. My security settings are very high, so I have to confirm to install software from a not certified developer (yes, the software is trustful!). This night I ...
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2answers
228 views

iCloud locate last tracked position?

I've lost my iPhone, and its power has run out. Is it possible to use iCloud to locate where it was last detected?
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0answers
73 views

My Calendar on my iPhone is not synching to iCloud and iPad

So I have been online for three hours looking for solutions and experimenting and been unable to fix this annoying issue: I add an appointment to my iCloud Calendar on my iPhone, but only one of the ...
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1answer
37 views

one person, two phones, one text thread

Is it possible for "Joe" to have two iphones with two different numbers and text Sally from both numbers, and when Sally receives Joe's texts they appear as one thread? In other words, Sally wouldn't ...
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0answers
75 views

Transfer PDFs stored in iBooks to a PC

On my iPhone I selected approx 20 images and chose the 'Save PDF to iBooks' option. This worked fine and I can see the PDF in iBooks. I now want to transfer the PDF to my PC. The iBooks app only ...
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82 views

Mail.app for iOS uses 1 GB even with no accounts linked

Last Friday I created an iCloud Email account, but that added a ton of storage used to my iPhone, 1GB to be exact. Even without creating any emails. The account itself added 1GB of storage space on my ...
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1answer
245 views

Can't add invitation to calendar

My girlfriend sent me an invitation from an Apple device to an alias that sends to both my work and home e-mail addresses. I clicked on the Accept button and it says that I Accepted but I don't see ...
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1answer
28 views

Access Genius Bar history and notes online?

I just had a Genius Bar appointment where the very helpful bartender(?) made some notes about the problem I was having. He said that the info would be emailed to me at my associated email address. I ...
0
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1answer
10 views

iCloud email adding extra character to each line

I have an auto response to direct iCloud emails to my preferred address. The message being sent is having an 'r' added to the end of each line like so (except the last line....): Hi-r In the future ...
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0answers
59 views

icloud keychain web form passwords not syncing

Follwing having to create a new keychain on my laptopm, I have had to reset my icloud keychain, follwoing the advice on apple's support page. turn off all icloud keychain, re-enable on the most up to ...
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0answers
58 views

Is there a way to automatically detect and remove duplicate Notes? (in iCloud)

I had a lot of problems syncing my notes with gmail IMAP, so eventually made the switch. I was using the notes between my Macbook, my iphone and my iPad. I used the option to transfer from gmail to ...
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0answers
16 views

iCloud hide events not syncing to Calendar

I'm running on El Capitan (10.11). I've gone to iCloud.com and selected 'Hide events' after 28 days. It seems to have worked on the web version of the calendar, but will not sync to my calendar on all ...
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1answer
88 views

Does iMessage take up iCloud Storage Space?

If I send/receive iMessages, or photos and/or videos through iMessage, will those iMessages take up my iCloud storage space? I am not talking about iCloud backups. I'm asking that if I do not backup ...
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0answers
18 views

Iphone Icloud sync log

I have an iPhone 6 and I want to check to see if my iPhone 6 synced with my icloud on Oct 12 2015. Can this be done
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0answers
18 views

migrating to 250GB SSD, need to dump local Photos

I just purchased a new iMac with 250GB Flash storage, and need to dump some media on my old desktop to make the Time Machine backup fit onto the new Flash drive. I have a 200GB iCloud plan, and all ...
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0answers
119 views

Change iCloud email address [closed]

Is it possible to change one's iCloud email address? I mean the address that ends with @icloud.com, not Apple ID. I couldn't find anything.
0
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1answer
63 views

Why does my phone say my photos are like 9Gb out of my phone yet I've deleted thousands of it and I still have no memory left?

Is it because I have 40,000 pics in iCloud? But I still have 1 terabyte of storage. Can someone PLEASE explain to me how iCloud works. My phone will randomly gets rid of a whole photos albumn but then ...
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0answers
97 views

How to add music from iTunes to my iPhone after enabling iCloud Music Library?

When I enabled iCloud Music Library on my iPhone, I had the option of merging it with my existing music. I did that, and my phone has both music from my iTunes library and music from Apple Music on it....
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0answers
7 views

How can I restore just one app on an iPad

How can I restore just one game app on an iPad from iCloud? I deleted the app and restored it from purchased list but it took the game back to the beginning instead of the level I was on.
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1answer
129 views

How to recover icloud password if its locked?

I created an account for my uncle's iPhone, he used the phone for 4-5 months and asked me the password but I forgot it completely and don't either remember its google password or security answers, he ...
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0answers
21 views

iCloud Device Reappears

I recently deleted an iPhone from my iCloud account and erased the content and settings. But, the device reappeared in my devices online. Why would this happen?
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0answers
28 views

iCloud sign out lost note recovery

Bit of a long shot, I was connected to iCloud on my work mac and created some notes. Connecting to iCloud then became no longer allowed on my work proxy so I got a message to sign out. When I signed ...
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0answers
16 views

Does iCloud storage keep files on the device?

I may be wrong, but I noticed that iCloud keeps files on the device, while the Dropbox app doesn't. If I have a 8GB phone and 10GB of photos in the cloud. The iCloud would fill the phone, but Dropbox ...
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1answer
31 views

Can't download (update) files in iCloud Drive over Cellular

I can't download (update) files in iCloud Drive on my iPhone 6 over 4G connection. It only works with WiFi. Can someone help me? Thanks.