Apple's online storage, synchronization, and general cloud services

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45 views

Backup iCloud Keychain

I recently encountered an issue where a very important (and non-resettable) password was deleted from my iCloud Keychain. All of my OSX-based keychains are backed up via Time Machine, but I realized ...
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1answer
128 views

iOS 9.3 iBooks for iPhone starts with a blank shelf screen

I noticed that since updating to iBooks using iCloud with iOS 9.3, I'm starting to see this "blank screen" page when staring iBooks. The books are still there, searchable by name or visible when ...
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1answer
144 views

How does Find My Mac work exactly?

My Macbook Pro 13 (2015) was recently stolen. I activated FMM about an hour after the event and two hours later received an update that the machine was erased. Questions: 1) What does this mean ...
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1answer
460 views

El Capitan: How do I use my Apple ID password to log in after a temporary password change?

Today, I reset my User password to a temporary password for use in a service appointment. Previously, the account was using my iCloud password to log in, and I thought I could change it back to that ...
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1answer
43 views

How to recover icloud account?

I have just bought a Macbook pro. When I install it, I click login to icloud but I forgot question that I use and I don't use email to backup. I can't speak english good. Please help me recover ...
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1answer
73 views

How can I move my notes from one folder (gmail) to another (iCloud)?

I use Notes on my iPhone, iPad and Macbook Pro. Of late, the gmail syncing has been unreliable. I want to move all my gmails notes to the iCloud folder. There doesn't seem to be a way to 'move' a ...
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29 views

How do I restore an Album that Apple Photos deleted by itself?

I use Apple Photos, with iCloud Photo Library, and I created an album, but after a while I noticed that the album disappeared. I never deleted it. The album is called "Nexus vs iPhone", and it no ...
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17 views

Why does iOS Mail.app not align Junk folder

Why does iOS Mail.app not align Junk folder? It appears there's an additional white space at the start. I'm using an iCloud account.
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68 views

Suddenly photos from icloud.com won't download onto my PC

My daughter is abroad. Our plan was for me to backup the pictures she takes onto my computer here in case her iphone is lost or stolen. Our plan has been working great. Every day I go to icloud.com, ...
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1answer
70 views

Safari: using dtrace to investigate iCloud Tab Sync

I'm investigating how Safari syncs tabs through iCloud. To start, I really want to know how Safari is updating its shared list of tabs, which means monitoring it or some background daemon for file ...
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167 views

How to encrypt existing notes on iOS 9.3?

Now that iOS 9.3 finally supports encrypted notes, the problem's come up as to exactly how I'm supposed to encrypt my 300+ existing notes. Until now I've been storing my notes locally on my phone, ...
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2answers
96 views

How do I upgrade to iOS 9.3 without enabling iCloud Drive?

I am (or rather, my brother-in-law is) trying to update the OS on an older iPad, and he's adamant that we need to do this without signing up/enabling/whatever it is that you do with iCloud Drive. So ...
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28 views

Ical error 400 - mavericks

iCal on my Macbook keeps on popping up with the following: The server responded with an error. The request for account “myemail (at) yahoo.com” failed. The server responded with “400” to operation ...
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1answer
52 views

How can iMessage send from my old phone number that doesn't have service anymore?

So my little brother used iMessage through my mom's iPad. He was just being funny and sending pics and cute little memes. However, in the process, he sent my mom a few messages from the iPad. ...
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2answers
58 views

Setting up new iPhone 6 issues and major headaches

Old iPhone 5 16Gb all backed up on iCloud. Tried to set up my brand new iPhone 6 but turned out the last (manual) backup attempted on the 5 hadn't fully completed. Reinitiated a new mail backup on my ...
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40 views

Turned off iCloud, but still deleted my photos from all devices

I got a new phone (iphone 6s) so I wanted to wipe my old one (iphone 5s), once I had signed into icloud on my new device everything was recovered, photos, contacts, apps etc. So I turned off iCloud on ...
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2answers
1k views

EPUB files are not syncing through iCloud for iBooks along with iOS 9.3

Since 21 March 2016, I am able to sync any books via icloud between devices. It works pretty good for pdf. But it doesnt work for EPUB files. I have downloaded for my iPhone some EPUB file from the ...
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2answers
1k views

How to enable password lock on Notes in iOS 9.3?

I recently got iOS 9.3 for my iPhone, but I'm not finding an obvious way to password-lock my Notes. This feature was advertised by Apple as part of the iOS 9.3 package, but is it only available for ...
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2answers
399 views

Creating a new user account using iCloud password

I am trying to create a new OS X user account using iCloud password but the option to do that isn't displayed. I am on OS X 10.11.4 According to this support document I should see an option to pick ...
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0answers
30 views

I want to log out of the current iCloud account on my iMac

When I click sign out in System Preferences I get an error message reading: mail was unable to delete xx@comcast.net. Relaunch Mail then sign out of iCloud again. However when I try to launch mail, it ...
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0answers
21 views

Pitched song from Garageband not the same on iPhone

I have changed the pitch of a song i Garageband and shared it with iTunes on my macbook, where it sounds "perfect". I have put the song on the iCloud Library to listen to it on my runninglist (cloud ...
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28 views

Can I schedule my iCloud backup on my iPhone5S

Is there any way to tell my phone when to backup the phone data to iCloud. Like backup only on weekend or everyday after 8PM.
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94 views

iCloud “message size violation” when sending zip containing more than 127 files

Revised question As per Tetsujin's suggestion in the comments I did some further testing. There seems to be a problem with iCloud and sending a zip file of a folder with a certain amount of files. ...
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1answer
32 views

Contacts on my iPhone 6S not appearing on iCloud on my Windows 10 PC

I have a new iPhone 6s. My contacts are Google and are all on my iPhone. I cannot see my iPhone contacts in iCloud on my Windows 10 PC to let me prepare Group contacts for my iPhone.
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24 views

How do I reduce the size of my iPhone's projected iCloud backup?

Early in 2016, I (and some others I know) started to get messages about our basic iCloud Storage being nearly full, despite not having changed any of our normal practices (photo usage the same, app ...
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31 views

iPhone not deleting pictures that have been deleted at iCloud.com

My iCloud storage was getting full so I went to iCloud.com and deleted some pictures to bring it way under the storage limit. I restarted my iPhone but the pictures haven't been deleted and I'm ...
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1answer
13 views

How to enable iCloud on broken iPod

My iPod Touch turned off last night and after, it never woke up again. Is there any way to turn on iCloud Photo on this iPod by using my Mac? iCloud is working but not for photos, only for notes.
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2answers
53 views

How do I Change my old iPod Apple ID to my new Current ID to match the one on my iPhone?

About 2 almost 3 years ago I purchased an iPod touch 5. My phone and my iPod both have 2 different Apple ID's (same as 2 different email addresses). The email address used for my iPod is an email I no ...
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2answers
31 views

How to save photos from iCloud to external hardrive

My iCloud is full and i would like to move the photos from my icloud on my macbook to my external hardrive. I do not have a desktop or WINDOWS
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0answers
39 views

how i created my appleId with @icloud.com as primary email?

The only email, my appleId primary email, have @icloud.com email address. Regularly, we have an @gmail.com as primary email and an @icloud.com as the secondary. It's not naturally with me and when ...
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1answer
33 views

Why is the wrong button showing up in my contacts app?

My iPhone randomly decided to lose all phone contacts from the address book. Following these instructions to re-instate them... Settings > iCloud Turn Contacts (sync) OFF, then back ON Go into ...
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29 views

How can I globally disable 'Text Replacement'?

I've been looking for an answer to this question for a while, so I'm guessing this can only be solved with a console command. What I want to do is disable 'Text Replacement' everywhere on my Mac. The ...
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1answer
46 views

New iPhone 6 bought 4 months ago still restoring from iCloud backup

Every time I try to download an update (iOS 9.2.1 in this case) on my iPhone 6 that I bought 4 months ago, it says I can't because my phone is still restoring from an iCloud backup. Why is it still ...
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64 views

Logged in with a non-existent icloud account

Im logged in with a icloud account that doesnt exist. Specificly: 147429@icloud.net, while my apple id is 147429@(something else). being that this account doesnt exist, i cant log off because i need a ...
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0answers
13 views

iPhone Photos Not Recognised on macbook

I was having problems with import and delete with my iPhone to my macbook (delete after import button not showing on any photo apps, fixed it by turning iCloud photos off on the iPhone) but now when I ...
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16 views

Apple Mail: negative message counter and missing folders

Not sure what changed, but not long time ago Apple Mail (9.2, OSX 10.11.3) started work weird: The number of messages can be negative (e.g. Inbox (-17 messages, 5 unread)) Folders Flagged and ...
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0answers
56 views

How do I get iCloud to show up as a default account for my iPhone Contacts?

Contacts added on my iPhone are not syncing to iCloud and being added on my Mac. I have read that the solution for this is going to Settings -> Mail, Contacts, and Calendars and then in the Contacts ...
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34 views

iCloud music library sync interrupted, now songs aren't downloading?

My iCloud music library sync on my iPhone (iOS 9.2.1) was interrupted due to Internet connection going down, and many of the songs aren't downloaded. Worse, all of my playlists are empty ...
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1answer
26 views

Apple Watch photo backup

My teenager went fly fishing this weekend... The iPhone has been destroyed, but photos remain on the Apple watch. Is there a way to upload them directly from the watch to the cloud before I reset and ...
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0answers
28 views

Photo library and camera roll

I just enabled Photo Library and I realised that my Camera Roll is gone. Is there a way to have the camera roll back and avoid that all the pictures are automatically uploaded to the cloud? I would ...
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0answers
70 views

Are the mail attachments sent by Mail Drop with iCloud private?

I want to export a chat of WhatsApp that I had with a specific contact and send it as an email. WhatsApp exports the chat as .zip file. When I want to send this .zip file by email the iPhone shows ...
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0answers
14 views

Uploading video to iCloud sharing doesn't work

Using Photos (v 1.2 on Max OSX 10.11.1) when we upload a video to iCloud Photo Sharing the video is uploaded with a length of zero seconds. You can see the first frame in in the photo stream but the ...
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5answers
223 views

ICloud Password prompt

On my Yosemite OSX machine I often get an ICloud prompt after awaking from sleep or after a reboot like this what program is causing this? Is it a valid Apple one or one trying to get my password? ...
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1answer
138 views

Can ransomware infect iCloud Drive?

I have all Apple products in my household, and am very security conscious. But the recent articles about ransomware infecting all sorts of computers got me thinking. Even if I was foolish enough to ...
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0answers
38 views

iCloud photos web app not updating

So, the iCloud Photo Library works perfectly fine, I sync between my devices with no problem, all is good. The problem is that, when I log on to iCloud.com and visit the iCloud photos web app, the ...
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105 views

How to turn off iCloud Music Library on Apple TV

I used iCloud Music Library on the Apple TV for a while, but recently cancelled the Apple Music subscription. Still for some reason all the iCloud Music Library contents still show up in "My music" in ...
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1answer
117 views

Storing iBooks in iCloud

Can iBooks be saved to iCloud then deleted on my iPad but still be available on iCloud? The reason for asking this is that my iPad is running out of space, so I want to store my iBooks elsewhere.
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42 views

Manually set iCloud Photo Library 'Optimize Mac Storage' threshold

My Macbook Air's Photos app is currently set to 'Optimize Mac Storage', however the photo library is swamping my drive with 40.6GB of space. With 50GB remaining on my drive, I'm clearly not running ...
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1answer
95 views

Emails to iCloud from my server show 'This message has no content'

Our donation website sends emails when a user signs up, donates etc. I've gotten many complaints that donors are getting blank emails. Upon further investigation it turns out that all these donors ...
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1answer
38 views

Deleting a phone from iCloud

In the manage storage section on my phone, if I delete the backup of another phone from my iCloud, will I lose the pictures currently on my phone that were taken from this other phone?