Apple's online storage, synchronization, and general cloud services

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-3
votes
1answer
148 views

I forgot my apple iPhone 5 iCloud username and password and need help resetting [duplicate]

I was in a hospital, and I forgot my apple iPhone 5 username and password and also my iCloud username and password. Can someone help me wipe the phone and get a new iCloud username and password?
-1
votes
0answers
13 views

Bypass Lost Mode on iPhone 5s [duplicate]

I purchased an iPhone with a lost mode lock on it at a low price. It's running iOS 8.3. How can I remove the Find My iPhone activation lock? I do not have the user info anyways to unlock that mode. ...
0
votes
2answers
42 views

Use iCloud storage space to free space from iPhone 5s

I have purchased a 200 GB iCloud plan. I have a MacBook, an iPad Air and a iPhone 5s. My phone keeps on popping up "Storage Full" every now and then. What should I do to utilise the purchased iCloud ...
1
vote
1answer
81 views

iPhone lost and erased for no reason

I've had my iPhone for 2 years, and this has never happened before. I turned airplane mode off and my phone screen turned white with the apple logo and had a loading bar underneath it. Once it ...
0
votes
0answers
48 views

My iPhone won't back up at all

I have just upgraded my phone and I need to ensure everything transfers accurately. However my iPhone is not allowing me to back up. Not on iTunes or iCloud. I have tried plugging it into my mac to ...
2
votes
1answer
29 views

How to synchronize data from iPhone to iPod?

My iPhone was stolen. I always backed up with iCloud and my computer (Windows PC) through iTunes. I have decided to completely block and erase my iPhone remotely but I want to keep the data (at least ...
0
votes
0answers
11 views

iPhone 5c iCloud reset or delete [duplicate]

My mother passed away and left her phone to my daughter. We had to reset the phone to clear her password. Now it's asking for iCloud activation and password to activate. How do I reset this or ...
0
votes
1answer
39 views

iPhone 6 stolen iCloud accessed

My daughter's phone was stolen. We reported it stolen to the police and the carrier. We told the carrier to discontinue the service to the phone. Then we received an email informing us that our iCloud ...
1
vote
2answers
29 views

Force Mac to backup photos to iCloud

I have recently enabled my Mac to backup photos from Photos.app to iCloud. When I go to iCloud > Manage > Photos it says that there is 25MB of data in iCloud, however when I go to ~/Pictures and I ...
0
votes
1answer
22 views

How can I upload Camera app photos to iCloud?

On an iPad Air 2, is there a way to upload videos that I took with the iPad's Camera app to the iCloud?
0
votes
1answer
49 views

Wrong contact synchronisation with 2 iPhones

I bought an iPhone 6 and I gave my old iPhone (the 5c) to my niece. Had it done at the AT&T store. The sales rep changed her # to my old phone and my old # to my new phone. I jumped on the iCloud ...
0
votes
2answers
19 views

Trouble with iPhone 5s

I just got a new iPhone because my other one broke & I was wondering how do I get my information (pictures, contacts) transferred back to my new phone? My broken iPhone was backed up... I've done ...
2
votes
1answer
139 views

Keyboard shortcuts synchronisation between iOS and OS X does not work properly

I use keyboard shortcuts on my iPhone a lot. For example, @g which results in @gmail.com, or addr for my home address. I have got multiple OS X and iOS systems. I believe shortcuts in sync via iCloud. ...
1
vote
0answers
17 views

Is there a way to pause and continue iCloud Photo syncing from command line?

Uploading about 600GB of photos to iCloud Photos over a 300KB uplink takes weeks but also creates network congestion that destroys any download bandwidth. The only obvious way to control it is to ...
0
votes
1answer
154 views

how to delete already imported pictures from iPhone in MacOS X Photos app?

I can't find a way to delete previously imported photos from the iphone in the Photos app (Version 1.0 (209.52.0)). Note that there is a check box to delete picture right after import, but I am ...
1
vote
1answer
72 views

Disable icloud permanently to prevent locked devices and lost data

Is there a way to prevent employees from setting up icloud accounts? The issue we have is employees set up an icloud account then leave the business and the phone become a costly paperweight because ...
0
votes
1answer
35 views

How can I disable the iPhone restrictions code?

I have forgotten my restrictions code. Can anyone please tell me if there is anyway I can change it without resetting the phone. I have tried updating it and have contacted technical support and they ...
0
votes
1answer
19 views

iPhone 4 died and need to know how to retrieve data on flashed phone [duplicate]

My iPhone 4 completely died. I got one of my fathers old iPhone 4's and had it flashed at Cleartalk. How can I retrieve all of my data that was backed up on the icloud?
1
vote
1answer
60 views

Changed iCloud password but Yosemite password not changed

I recently changed my iCloud password on my iPhone but the password to log in to my Macbook Pro (running Yosemite) hasn't changed. When I click change password it says that my account is using my ...
0
votes
2answers
27 views

Restore contacts from iCloud to MacBook

How do I restore contacts from iCloud to my MacBook? My contacts groups have disappeared on my MacBook Pro but they are in my iCloud. What is the process to restore to my Mac? It is still on my phone ...
1
vote
0answers
84 views

How can I backup everything from iCloud Photo Library on Windows?

I want don't want to pay Apple any more to upgrade my iCloud storage, so I want to clean-up the photos that are stored with iCloud Photo Library. I cannot find any way to download and backup my photos ...
0
votes
0answers
9 views

How to Disable icloud login to LAN server

LAN systems all running Yosemite, 1 wifi connected laptop and 1 MacPro server. After deleting all passwords from the KeyChains of both machines, my laptop will still connect automatically to the ...
1
vote
0answers
139 views

How does iCloud Photo Library's “Optimize iPhone Storage” setting work in relation to other photo apps on iOS?

If I have Optimize iPhone Storage enabled on my iPhone and my phone storage is completely full, I understand that iOS will only store a low-res thumbnail of many of my photos on the device. (The full ...
-4
votes
0answers
85 views

Activate my Iphone without owner's Apple ID

My IPhone has been deactivated by mistake, and it has been connected in old icloud account, I don't know it's password.. and I forgot everything about it.. like the reference email (yahoo, Hotmail, ...
1
vote
0answers
32 views

iCloud backups stopped working on our home network

Several months ago, iCloud backups from our iPhones and iPad stopped working on our home network. We get the "last backup could not be completed" message. The backups work on other networks. I thought ...
0
votes
2answers
100 views

Why does storing photos on iCloud also consume storage space on iPhone?

If I have all my pictures stored on the iCloud, why are they taking up so much room on my phone? I thought the iCloud was designed to free up storage on your actual device?
1
vote
1answer
34 views

Can I update the iCloud password from a terminal?

I have several Macs in a different country, and I would like to update their iCloud password remotely. I can login to the machines via SSH, but the firewall does not allow me to use VNC. I would like ...
0
votes
0answers
9 views

IPhone 5c Restoring icloud backup

I got my iPhone 5c last night and it's been restoring iCloud backup all night and all day today. I want to upgrade to ios8 but I can't until it's finished restoring. I don't know why it's taking so ...
1
vote
0answers
66 views

how to find my icloud username?

I can't remember my icloud username, but I remember my Apple ID. I think I remember the password to my icloud, but I don't know if that will help me. Do you know where I can find my icloud(not apple ...
0
votes
0answers
17 views

Reminders & iCloud sync

I am using iCloud and Reminders and since a couple of weeks I am seeing a strange behaviour: new events are correctly added to all the devices events marked as "done" are not marked on other devices ...
0
votes
1answer
122 views

iCloud email - server password changed?

I have been using iCloud for a few months now with no problems until today. My mobile flagged up that I cannot login to my iCloud email account due to: Server password has been changed. Input the ...
0
votes
0answers
32 views

Add Keychain and computer crash

I'm trying to understand how Apple Keychain works. If I understand correctly, only passwords that are in the iCloud Keychain will be shared with my other devices and saved if I lose the computer. Is ...
1
vote
1answer
76 views

When I use iMessages, is a copy of all messages retained in iCloud?

When I use iMessages, is a copy of all messages retained in iCloud (on Apple's servers)? If yes, how can I delete them?
2
votes
1answer
28 views

Work Mac and home PC with same Apple ID causing problems

I used my personal Apple ID on a new work computer and now am having issues. Bookmarked Favorites set on the work Mac appear on my home PC and vice versa. iCloud photos available on the work Mac ...
0
votes
0answers
67 views

iCloud complains that I'm running out of storage when I'm not

I'm using the iCloud's free 5GB to backup some of my data from my iPhone. Recently, iCloud has been prompting that it's not able to perform backups because my iCloud is full. I checked my iCloud ...
0
votes
0answers
14 views

Photos on iCloud are not streaming

I've had iCloud set up for streaming photos. I just updated to iOS8 and now my iPhotos on my Mac book are not streaming on my iPhone. In fact, now there are no photos on my iPhone. How do I get ...
8
votes
0answers
120 views

How to prevent keychain passwords being seen with iPhone passcode?

Via Settings/Safari/Saved Passwords/ it is possible to view all saved passwords by simply entering the 4 digit passcode on ones iPhone. Is it possible to still be able to use Keychain passwords and ...
1
vote
0answers
96 views

Photos: Export all images without downloading them?

I just started using iCloud Photo Library. I uploaded all images using Photos for Mac. Now, I enabled the "Optimize Mac Storage" option, so the full-resolution files are not stored on my Mac. However, ...
0
votes
0answers
11 views

iPhone Screen Broken Beyond Use

So I've been trying to restore my iPhone 5c to factory setting but I can't since my Find My iPhone settings is on. I can't turn it off because my screen is too glitched and broken to do anything, even ...
0
votes
1answer
198 views

How did my deleted iCloud photos end up in the new Photos app?

so i've just upgraded to OS X Yosemite, which comes with the new Photos app. and i am scared! the minute i opened the app, it prompted me to log in to the iCloud and started downloading some old ...
2
votes
1answer
173 views

iCloud Photo Library not fully syncing on iOS

iCloud Photo Library appears to be working great between iMac and an iPhone 5c, but has been stuck on "13 items to download" for over a week on iPhone 5s, plus no photos taken with that phone have ...
0
votes
0answers
24 views

icloud video transfer

I uploaded a video to a shared icloud file. In my icloud photo sharing on my iphone it appears as a0 an activity and b) as a shared photo stream. It does not appear as a shared photo stream on my ...
1
vote
0answers
128 views

How to unlink an AppleID / iCloud Account from an iPhone that's been used 3 times?

I work at a place where they re-issue iPhones to various employees. One of these iPhones has been re-issued at least 3 times. Which means that there are at least 3 Apple ID/iCloud accounts that have ...
4
votes
1answer
172 views

53 GB in iLifeAssetManagement folder but only 5 GB in Photo Stream

I've got a 128 GB 11″ MacBook Air running Yosemite which I use for travelling and managing photos while on the move. With only 128 GB I try to manage the disk space carefully. But now I find there is ...
0
votes
2answers
119 views

Photo Albums Created On iPhone Are Not Appearing/Syncing to New Photos App in Yosemite

I have an iPhone 5S running iOS 8.3 and a mid-2011 iMac running the latest version of Yosemite. On Phone I have iCloud Photo Library turned on. I have "Optimize iPhone Storage checked I have upload ...
0
votes
1answer
35 views

Can not get the phone to accept a password

My 5s is driving me crazy. I can not open Apple of iCloud because it always rejects my password. I'll go to Apple or icloud via my computer and change it, and then try opening it a few times. ...
2
votes
0answers
49 views

How does FileVault 2 recovery key stored in iCloud work?

When requested during the full disk encryption process, one option is to store the recovery key in your iCloud account. I stored mine in iCloud, but frankly I'm confused as when I look at the drive ...
0
votes
0answers
36 views

Remove a list manually in Reminders

I get a problem removing a list in "Reminders", this one is locked in the iCloud list and not visible on "icloud.com"... Is that possible to remove a list manually?
0
votes
1answer
70 views

Restore my iPad

I forgot my passcode on my iPad and I can't restore it. I plugged it into iTunes and did the manual restart. I logged onto iCloud and took my iPad off of Find my iPhone so I could restore it. The ...
-6
votes
1answer
117 views

please help me unlock the icloud account on my ipad 3 [duplicate]

Please how do i unlock the current icloud account on my ipad 3? I bought it fairly used from a friend who needed my help. I didn't bother checking if the icloud is locked. I only discovered this ...