Apple's online storage, synchronization, and general cloud services

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35 views

How do I change a device name from the iCloud web site?

My family has several iPhones listed under the "Find my iPhone" section of the iCloud web site. Unfortunately, they all have the same name "'s iPhone". Two of the phones are older models and have ...
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0answers
18 views

Photos storage full after iCloud storage upgrade

I had a message to say my storage was full, so I have upgraded iCloud to 50GB, in the iCloud settings it shows the additional space is there, but photo continues to say the storage is full and I need ...
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1answer
176 views

I can't enable iCloud backup on my phone

My iCloud backup is currently off. So I go into Settings/iCloud/Backup and switch the iCloud backup slider to on. It comes up with warning stating that the phone will no longer back up to my ...
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1answer
47 views

Buying a Used Macbook, iCloud

I'm purchasing a used 2013 Macbook Air on craigslist and the seller told me he formatted it already and created a dummy account so I can go through settings, etc.. and browse around to ensure all is ...
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0answers
45 views

How can I get iCloud Photo Library to use less storage space on my iPad?

My iPad only has 16 GB of space, and I have iCloud Photo Library switch on but set to "Optimise iPad Storage". However, my iPad is now showing "0 bytes" available, and my Photo Library is taking up ...
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0answers
12 views

Browse iCloud Photos in Finder

I have an iPhone and a Mac and I am sharing all my photos on iCloud. If I am on my computer and I want to change my Facebook profile picture to a photo I took on my phone, where do I look? I have ...
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1answer
31 views

Is there any way to access the Photo Stream outside of Photos.app in El Capitan

This is basically a duplicate of this question, which was answered for prior versions, but whose answer is no longer applicable in El Capitan. My question includes programmatically: if there's a ...
50
votes
3answers
9k views

Can I trust Apple support and share my password?

I have problem with iCloud backup on my iPhone. After several calls to the Russian department of Apple support they suggest me to change my AppleID password temporarily to an test password proposed by ...
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0answers
9 views

How to delete or change my whole ICloud.com name? [duplicate]

I want help. A year ago I made an iCloud account you know it's like a email. And I have a username for the iCloud account you know. For example: Fish@icloud.com yea and I like the name I have on the ...
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1answer
81 views

Clear photo cache when iCloud Photos optimization is enabled

I started using iCloud Photos recently and love it. I have photos syncing on my iPhone(16gb), my MacBook Pro(240gb), and in the cloud of course. My issue is that I have 12 photos on my phone that ...
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2answers
26 views

IPhones sharing neither Apple ID nor iCloud somehow still sharing data

My girlfriend has recently acquired her sisters old iPhone 5s running latest iOS version as of writing. Her mother has an IPhone 5s as well, under similar conditions. Both devices are linked to ...
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0answers
16 views

How can I remove Photo Library from iCloud

How can I remove Photo Library from iCloud without deleting the photos stored on the iPhone, so that photos will be included in an iCloud backup of the phone?
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0answers
44 views

How to force Mail to keep messages in their folder when copying – to a server – a folder that contains both messages and a subfolder

Environment Apple Mail 7.3 (1878.6) in OS X 10.9.5 (13F1507) with many folders stored locally. I began copying to IMAP servers – first to iCloud, then to the [Google Mail] area of Gmail. The ...
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votes
1answer
121 views

Back to My Mac: BTMM kMMServiceFailureNotification

About a week ago iCloud's Back to My Mac service silently stopped working and will no longer start. I discovered an error icon in System Preference's iCloud panel reporting the error: Back to My Mac ...
3
votes
1answer
34 views

MacBook Pro, iCloud Drive, Time Machine and Time Capsule 2

Can I use Time Machine and Time Capsule 2 to backup not only my MacBook Pro files, apps, etc. but also the files stored on my iCloud Drive for sharing with my other MacBook Pro and others?
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0answers
13 views

Transfer photos from iPhone to iPad

I want to see my iPhone but need to put photos in iCloud. Everytime I try this it tells me storage almost full please try later. I have deleted all apps and have got about 100 photos I have also tried ...
0
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1answer
27 views

Don't sync certain password with iCloud

Is there any way to specify that a certain password should not be synced to iCloud? Use case: I am allowed to have internet only on one mac address. So I use it on my laptop, but the password is ...
1
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1answer
76 views

How to remotely change iCloud settings on iPhone 5?

I would like to restore factory settings on my iPhone 5. When I try to do this via iTunes, the computer tells me that I have to change the iCloud settings on my phone: deactivate "Find my iPhone". ...
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1answer
42 views

Can't recover account because forgot email

I lost my Game Center account password... Because I changed and don't remember. My Apple ID is going to iCloud. I know my iCloud password but I wasn't there for so long, so i used my same apple id and ...
-1
votes
1answer
17 views

Iphone 6 is not on iphone find but i have registered it with icloud

Help!! I have miss placed my iphone 6. I have also registered the IME number on icloud. When i log into iphone find the phone is not as one of my devices. How do i find the phone.
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1answer
41 views

How to access iCloud email to unlock because of a lost passcode

My kid forgot her passcode. We realize that to get it she will lose all data I've followed direction on other site but it always tells me to it will send an email and to follow instructions. Duh I ...
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0answers
18 views

Merge Dropbox pictures in to iCloud Photos

Years ago I was changing phones and created a Dropbox account so that my old pictures could be saved. For the past 4 or 5 years I've been using an iPhone so my pictures are stored in iCloud Photos. ...
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0answers
17 views

iCloud storage differences

I was wondering if anyone could explain to me why does icloud show that I have 4.28GB left out of 5GB when my iphone backup is 2.7GB large ? I deleted the backup and backed up again and it's the ...
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0answers
63 views

How can I stop iTunes from asking me to sign in to iCloud Music Library?

I don't understand. iTunes keeps sending me this message: even though in System Preferences I am not signed in to iCloud music: (There is, in fact, no option for iCloud Music to be found in ...
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0answers
19 views

iCloud Drive: File not automatically downloading

I noticed this issue about two days ago. I have a file that isn't downloading to my Mac. It's a Pixelmator file that I created on my iPad Pro. My iCloud account has ~31GB of free space remaining, and ...
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0answers
32 views

Sharing my ripped music uploaded to the cloud with iPhone or iPad

I understand that using the cloud on Apple, you can share purchased music across multiple Apple IDs by using one common main Apple ID for iTunes login. You would use your Apple ID for iMessage and ...
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1answer
24 views

Grey folder in iCloud Drive

I have a grey folder on my Mac in the iCloud Drive Directory which I can't access. If I go to the iCloud Drive Website I see the folder and can easily navigate in it. Does anyone know a solution on ...
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1answer
48 views

iCloud Drive Bird Service always running

I am having a problem with iCloud Drive. I managed to see progress thankfully with the help of this command: http://apple.stackexchange.com/a/151810/165031 It seems like there is an error running ...
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0answers
28 views

iCloud Drive setting is missing from iCloud settings

Any idea why the iCloud Drive setting is missing from my iCloud settings page? I have a phone from work—maybe it's a policy thing?
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0answers
24 views

iCloud Storage Space Mysteriously Shrinks

Some years ago I started paying for additional iCloud storage. I'm sure they continued to play with the pricing model and so it's no surprise to see in my receipt history that I was charged $40 ...
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1answer
88 views

How to use iCloud calendar without having an Apple device

My boss wants us to use the iCloud calendar app. However, I use a computer with Ubuntu and an Android phone. Because I do not have an Apple device, the calendar app is unavailable to me on icloud.com; ...
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1answer
24 views

Why does iCloud ask for my iPhone's passcode when signing in on OS X

Due to some iCloud struggles, I had recently occasion to sign into and out of iCloud on OS X a few times recently. Interestingly, when I have 2FA enabled on my iCloud account, OS X asked for the ...
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0answers
16 views

Contacts only appear if I toggle hide/show last import

When I open Contacts on my computer, it's empty. No cards. However, if I toggle Hide/Show Last Import, it populates and everything is there. But when I quit and reopen, no cards again. Toggle ...
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2answers
41 views

iCloud mail: Is there a way to block emails from an address for a week?

A friend of mine is sending many emails every day and I would like to be notified about his emails only once per week. Is there a way to avoid to receive emails in the inbox until the week later? and ...
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0answers
12 views

Reminders app emailing whole company every item

I have no clue why, but every time I add anything in my reminders app (the native app) it emails my entire company and invites them to an event with the title of my reminder. This happens in different ...
0
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1answer
30 views

Can authorised seller store not real apple store able to activate my ipad 2?

I'm the owner. Apple activation says it synced with "k****@gmail.com" but my gmail starts at k and says it cannot be used to unlock. I checked icloud and ipad2 isnt sync and only has my other device. ...
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0answers
25 views

iTunes Restore Restored Backup of Second Phone

I have a new iPhone 6 and when I plugged it in to iTunes for the first time I got this error message. iTunes cannot read the contents of the iPod. Go to the Summary tab in iPod preferences and click ...
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0answers
11 views

Export existing agenda to icloud

I have never used iCloud agenda before but sharing my agenda with all my apple devices sounds great. Although I am using iCloud agenda now and made a copy, it didn`t transfer my existing agenda to ...
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0answers
17 views

Managing iCloud Storage

I do not have mail selected as being backed up, and yet it is taking up 10 MG of my storage. I went to Mail on icloud.com, and it is empty. What can I do to get back the space that I am not actually ...
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0answers
15 views

Iphone 5s picture/icloud storage issues?

My daughter is having a meltdown because she has no more storage on her phone for pictures and videos. She has plenty of Icloud storage. I am very confused about icloud. Do I delete her photos on her ...
1
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0answers
52 views

Broken iPhone, no back-up - How can I access my contacts

So my phone's been in the wars. The screen died on me this morning, it struggles to charge unless I find the sweet-spot, fiddle with the wire and keep it in that exact position. I haven't backed up ...
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0answers
15 views

cloudd: Tons of downstream - why?

Using the iStat Menus app, I can see (some) network activity connected to certain applications. Some, because Google Chrome, for instance, does never appear in the list of apps. Since I had forgotten ...
0
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1answer
58 views

How do I disable iCloud without losing all my photos?

I foolishly enabled iCloud hoping that I could sync photos between my apple devices. However, I do not want the same photos on all my devices and I do not want ANY at all stored long term in my cloud. ...
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2answers
42 views

MacBook Keychain problems

Had a new MacBook at Christmas linked to iCloud password. Forgot iCloud password so Apple reset it for me. I can login to MacBook using new iCloud password now but Keychain won't allow me to open ...
0
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1answer
86 views

iPhone 4 doesn't show up on devices list

According to this page: https://support.apple.com/en-gb/HT205064 and this: To see any devices running iOS 7 or OS X Mavericks or earlier, you need to be signed in to iCloud on the device and you ...
0
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0answers
12 views

Contacts on the El Capitan [duplicate]

My Contacts shows two iCloud groups (El Capitan operating system). Only one of them has contact information. Another one seems to be empty. In the Library:AddressBook:Sources are two folders with a ...
0
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0answers
16 views

iPhone shows 'Connect to iTunes' after update

A family member updated her iPhone last night but now her iPhone is just showing the 'Connect to iTunes' screen. She is worried because we're abroad and have been for a week and do not have Wi-Fi ...
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0answers
76 views

Need to backup, but can't press 'Trust Computer' button because of cracked screen

I recently bought an iPhone 6s and wanted to bring my data from my old iPhone 4 to it but I have the following problem. My iPhone 4 has a cracked screen and the sensor is a little messed up. If I try ...
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0answers
149 views

Disable iCloud after changing Apple ID email address

I previously had my Apple ID set up with the email address old@a.com, and I enabled iCloud and Find my iPad on my iPad with this Apple ID. Then, at some point later, I changed the email address on my ...
0
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1answer
54 views

How to manage iCloud storage?

I don't understand ... Apple emails my iCloud 5GB is nearly full. From the above screen, it's 833.7MB + 450.2MB, why only 118 MB is left? How can I check how/where the space is consumed? p.s. ...