Tagged Questions

Apple's online storage, synchronization, and general cloud services

learn more… | top users | synonyms

0
votes
0answers
24 views

How to retrieve emails from iCloud account that is full

I recently received an email from Apple letting me know that because my iCloud storage was full I could not back up my devices and would not be able to send or receive mail. I did the usual deleting ...
0
votes
2answers
145 views

How do I update the primary email address used by my Apple ID when using Find My iDevice?

I have an Apple ID that I use for both the App/iTunes Stores and for iCloud. Because I originally created it years ago, it's an email address I no longer use, let's call it dan@old.com. I would like ...
0
votes
0answers
82 views

iMessage SMS fallback with iPad/Mac on my account

I've been having issues with iMessage when I don't have a data or wifi connection on my phone. I can send an SMS to my friend in that case, but I won't receive any SMS messages from him. To my ...
0
votes
0answers
63 views

Can I delete photos from my phone once I have loaded them to photo sharing?

I am unable to update the to the latest iOS for my iPhone 6 because I do not have enough storage space. I have uploaded the majority of my photos to the iCloud shared drive. Am I now able to delete ...
0
votes
2answers
52 views

Export iPhone 3GS contacts into iCloud

I bought an iPhone 6 and I would like to use all the contacts from my iPhone 3GS. Some of the contacts were stored in iCloud. The other ~480 contacts are on my iPhone 3GS. How can I transfer these to ...
0
votes
0answers
30 views

Photostreams only sync thumbnails

My Photostreams (shared and my own) - not the "recent photo" folder - are all visible on my new iPhone 6. When I scroll through them, all the photos appear (the thumbnails), however none of them seem ...
0
votes
1answer
25 views

How to keep the same contact list on different accounts

In my iPhone it shows contacts from iCloud, Yahoo and Google accounts. If I add a new contact it added only to my default account which is google. If I made change to a contact which cames from the ...
4
votes
3answers
180 views

How to keep all my passwords, browsing data, e-mails, content etc. only for myself, and away from Apple?

I just bought my first Apple product (iPhone) a few days ago and from the moment I switched on I have been asked to use the Apple ID and iCloud for pretty much everything. I have a concern, i.e. if I ...
1
vote
0answers
15 views

Stop audio alerts for other people's calendars

I use Outlook 2013's calendar and yesterday added iCloud syncing to Outlook. At that point, I saw a plethora of choices for calendars to check. I narrowed it down to three calendars (family members) ...
1
vote
1answer
59 views

How to save contacts on iPhone with broken screen?

I dropped my iPhone and broke the screen (is just black). So I bought a new iPhone but I want to sync all my contacts and of course the screen is locked and moved to the side. It looks something like ...
1
vote
0answers
145 views

Repeated iCloud prompts

I get repeated requests to supply my iCloud password each time I use my iPad. I can just hit cancel and move on, but will get the popup again in a few minutes. Is there a way to stop this? I do not ...
1
vote
1answer
164 views

Save downloaded file to iCloud Drive with Safari on iOS8

I would like to download a simple text file using Safari on my iPad and save it to iCloud Drive. However, there is no "Open in..." options in Safari to save to iCloud Drive. I have an iPad2 with iOS8 ...
1
vote
0answers
71 views

No photos in My Photo Stream Folder on my PC?

I have tried everything and not matter what I do, none of my photos on my iPhone sync with my "MY PHOTO STREAM" folder on my PC. If I want to transfer my photos from my phone to my computer I have to ...
1
vote
1answer
35 views

Black/cracked screen

Last month I dropped my iphone4 and cracked the front screen really bad, but still worked. About a week ago I dropped it again and cracked the backing, again, still worked perfectly fine, but the ...
0
votes
1answer
308 views

Remove device from iCloud

I sold my iPad (after restoring it and deleting all accounts/data), but it still shows up in iCloud settings under "Devices". Since I don't have access to the iPad anymore, how can I delete it from ...
0
votes
0answers
15 views

Lost a part of iTunes playlist when uploaded to iCloud

I lost a part of my iPhone playlist when I uploaded it to the iCloud, how do I recover the lost part of my playlist? The part that was lost is also no longer on my iPhone.
0
votes
1answer
80 views

Why does my iCloud tabs on Mac OS X not work?

I have a number of Apple devices (iPhone, iPad, Macbook and Mac Mini). I would like to use iCloud tab syncing between the devices, I have successfully enabled my macbook, iPhone and iPad but I'm ...
0
votes
1answer
423 views

How do I sync contacts between 2 iCloud accounts with iOS 8?

I have one iCloud account, and my wife has another. I have an iPhone, and so does she. It's easy to share calendars in iOS 8, and I'd like to do something similar with our contacts. How can we keep ...
0
votes
0answers
51 views

ICloud troubleshooting help

My father has wrongly entered an email/id on the iCloud settings on his iPad but if he tries to delete/sign out it asks for a password and since the account does not exist he does not have a password. ...
0
votes
1answer
217 views

How to upload photos/files to iCloud like with Dropbox's application?

I've recently extended my iCloud storage to 20GB and now I am wondering how to upload files to it from my iPhone. Is there any way to do it as it is in dropbox's application? Just to open the folder ...
0
votes
0answers
29 views

ipad 13gig, need 6gig for new 8.0.2, only have 2 gig avail

I have an old ipad with 13gig. I only have 2 gig available but the new update is 6gig. I already backup to the cloud and purchase additional storage there. Is there a way to have my photos and music ...
2
votes
1answer
171 views

How to fix an iPhone 4S with disabled iCloud settings?

I have an iPhone 4S with iOS 7.1.1 and my iCloud is disabled (greyed out) in settings. How do I enable it if I can't select it?
2
votes
2answers
75 views

How do I do enterprise iPad recovery?

Occasionally we have employees supplied with company equipment that leave on less than favorable terms. Some of those devices the employees have locked to their own Apple accounts somehow, which ...
1
vote
0answers
73 views

Why can't I use iCloud to backup?

I am trying to sync my iPad running iOS 8.0.2 with my iCloud account and it keeps telling me that I need more space. I have deleted everything I can and deselected every single app from the backup but ...
0
votes
1answer
50 views

Removing iCloud on an old phone

I have iCloud on more than one phone—my old iPhone 5c broke and the screen doesn't work. I now have a new phone with iCloud backed up and it works fine. I want to sell my old phone but they state that ...
0
votes
0answers
9 views

ipad icloud password [duplicate]

My sister purchased an Ipad from a man on facebook or craigslist, well they cant access it because they don't have the password to the icloud. She tried to contact him and the number was disconnected. ...
0
votes
0answers
11 views

ICloud asking cor sign-in every few minutes [duplicate]

Today my iPad starting asking for my iCloud password... Every few minutes!! Why? How can I stop it?
0
votes
1answer
258 views

Correct wrong email address used to set up iCloud account

When I initially set up my Apple iCloud account, I entered my email address incorrectly and as a result have been unable to verify. How can I go back into my initial set up and correct the email ...
0
votes
1answer
39 views

iCloud storage iPhone backup

2 iPhones show on my iPad as being backed up. I only have one, so I guess one is my old phone. I would like to delete it but I'm not sure which one I should delete, I don't want to remove the wrong ...
1
vote
1answer
570 views

iPhone asking for Apple ID for a former roommate

At some point several years ago a former roommate used my phone or iTunes for something. I can't recall for what, but since then each time I get a new phone, or need to restore from a backup, I'm ...
0
votes
1answer
264 views

Can't access iCloud account

I have forgotten my iCloud password. It has also an old email address I can't change. It is not the same as my Apple ID and password. Now I can't get into my iCloud. My iCloud is updating for 3 days ...
3
votes
1answer
46 views

Using mosh with Back to my Mac

How can I use mosh via iClouds Back to my Mac, like I can do it with ssh?
0
votes
1answer
1k views

Sign out of all devices iCloud

I have someone cyber-stalking me who has somehow learned my iCloud password. I've changed it since, but they are still signed in to the "Find My iPhone" app and are able to make noises and alerts and ...
0
votes
1answer
86 views

How do I view and pull off videos from my iCloud?

A while back, when I moved to a new town and didn't have my hard drive with me, I was running out of room on my Mac (I collect a lot of movies and television series), so I moved a television series ...
0
votes
0answers
118 views

Can I can activate an unlocked iPhone 6 Plus in India if I purchased it in the USA?

I want to buy iPhone 6 Plus 128gb unlocked T-Mobile which has priced at $949. Can I activate it in India or should I activate it in USA?
0
votes
0answers
25 views

Correct sequence of back up data from the iCloud

Just for my knowledge, what is the real sequence of back data that the iCloud does when an iPhone is restoring? Example First The meta data files Second Photos Third Apps and so on... And there ...
0
votes
1answer
184 views

Does iCloud save deleted pictures from your camera and photo stream?

Does iCloud save deleted pictures from your camera and photo stream? For example: If you saved a picture from Google but deleted it from your camera and the photo stream does it still save it to ...
0
votes
0answers
124 views

Does iCloud save photos?

Does iCloud save deleted pictures from your camera and photo stream? For example: if you save a picture from Google but delete it from you camera and photostream does it still save it to iCloud?
1
vote
1answer
100 views

How can I use Family Sharing for Store purchases if I use a different Apple ID for purchases?

A key feature of Apple's iCloud Family Sharing is the ability to share store purchases with invited family members. However, like many people, I use a different Apple ID for iCloud and Store purchases ...
1
vote
1answer
280 views

How to get iCloud keychain back after update to iOS 8?

I have upgraded my devices to iOS 8. All seemed well. However, today I noticed I was mising some password in Safari. Checking my iCloud settings, I noticed that keychain was turned off. This must have ...
0
votes
0answers
19 views

Icloud on Window Mail (windows 7)

I have tried the settings for iCLoud but the issue is when it treis to loads (sync.) the Folders for the account, it does not seem to be able to authenticate the email account...
0
votes
1answer
172 views

iOS 8 and problems with iWork's accessing iCloud

I upgraded my iPad 3 to iOS 8. Now, when I go to any iWorks app, my iCloud files do not show up. However, my iCloud contacts, calendar, etc. are all perfectly fine, the problem seems to be localized ...
1
vote
1answer
156 views

Can't get into my phone after erasing it through iCloud

I forgot my restrictions passcode so I looked at some websites and forums who told me to erase my iPhone from iCloud and to backup my iPhone. I did this but unfortunately, now my iPhone is in lost ...
0
votes
0answers
385 views

How can I use iOS 7 PhotoStream functionality in iOS 8?

In iOS 8, how can I get the same functionality PhotoStream used to have in iOS 7 (regarding being able to show and use the last 1000 pictures within my iPhone, regardless if downloaded on PC or not)? ...
0
votes
1answer
132 views

How can I sync my contacts on my iPhone 5s to iCloud?

I can not sync my contacts to iCloud since I have upgraded from iOS 7.1.2 to iOS 8.
0
votes
1answer
3k views

iCloud backup won't complete

I'm setting up my parents' iPad (Retina, 3rd gen, iOS 8) and trying to enable iCloud backup. We've purchased enough iCloud storage space to back up everything, and I use iCloud backup on all my ...
3
votes
1answer
30k views

iTunes won't sync music library back to iPhone 6 or 5

This is my Bizarro Problem. For a while, I have noticed that my iPhone has lost some of the music files when I sync to the Mac. First it was CDs that I had ripped, and therefore was not associated ...
0
votes
1answer
811 views

Can I view iMessage history from an iPhone set up as a new device?

I set up a new iPhone as a new device (not from a backup) but using my same Apple ID for iCloud and so on. Can I view my old iMessages on this phone? If I restore from backup, the messages appear. I ...
1
vote
1answer
55 views

If iCloud backup is off, are the toggled items still being put on iCloud?

Could someone help explain the nuances of what is being backed up in a situation where I have deleted my iCloud backups and have turned off Backup, but certain items are still toggled "on" in Settings ...
0
votes
3answers
594 views

How to use iCloud Drive on iPhone and iPad?

On the following screenshot from https://www.apple.com/icloud/icloud-drive/, it looks like I can use an iCloud app on iPhone and iPad. But some webpage such as ...