Apple's online storage, synchronization, and general cloud services

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11 views

Health Data is suddenly using a lot of iCloud Storage on iOS 10

I've noticed that since I've upgraded to iOS 10 public beta, Health Data is using 275mb of my iCloud storage (and it's increasing), which I think is much more than usual. As far as I can recall, it ...
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1answer
17 views

iPad and Android phone

Okay, I've got a problem. So I'm going to get a new phone, the Samsung Galaxy J5 (2016), because I'm just tired of my iPhone 4 not being up to date anymore. But my iPad (mini 2) is synced with my ...
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1answer
11 views

Changing iCloud email

I need to change the iCloud email address associated with my iCloud. I can't update any apps. I can't check the current email address as its no longer active. How do I change it?
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0answers
14 views

0 photos and videos taking up 4GB of iCloud space

I've seen a similar issue from other people but nothing seems to help. I got a new iPhone to replace my old one a couple months ago and haven't been able to back it up. My iCloud storage says it's ...
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1answer
21 views

How to replace or delete entire iCloud photos library?

My iCloud Photos library is corrupt. Photos are missing, the structure is broken. I have a backup of the local photos library with all full res images. I'd like to replace the entire content on iCloud ...
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0answers
21 views

How can I change a photo name or description in iOS?

I have many photos in iCloud photos, shared happily between different iOS and Mac devices. I want to move to just iOS and retire MacBook. But one problem is I can't find a way of changing the name or ...
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0answers
7 views

Can I undelete a matched track from iTunes Match?

I accidentally deleted one of my matched tracks from iTunes when I really just wanted to remove the downloaded copy. Is there a way to resurrect it? The downloaded copy was sitting in my trash, so I ...
1
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1answer
18 views

Given son-in-laws old imac, it is still registered under his iCloud and need to switch it to mine.

How do I switch iCloud accounts on a gifted imac desktop from son-in-laws to mine. It won't update because it says it is registered to another account. Son in law did give me his iCloud signin info. ...
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0answers
13 views

How do I get my photos/videos off of icloud directly to an external hard drive?

I have a MacBook Air and a hard drive that is compatible. I have already moved all photos and videos from my computer storage to my harddrive so no issues there. My problem is that I can't figure out ...
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1answer
31 views

Unable to unlock Apple Account

So recently I have been facing an issue where I cannot unlock my apple ID. Here how my process goes: Login to my apple ID/icloud from either web or my MBA I enter the username and password. I get a ...
0
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1answer
26 views

iPhone is not backing up to iCloud

My iPhone 6S on IOS 9.3.2 has been set in iTunes so that it automatically backs up to iCloud. However it only backs up if I manually choose to do so from the iPhone. The phone is charged at night ...
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0answers
15 views

Does my phone store the data of an app after restore even if it's no longer available in the store?

I restored my phone, but unfortunately an app (Stash/St@sh) is no longer available in the store. Unfortunately I have important data in that app. After I restored the phone and it could not download ...
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0answers
7 views

How can I trigger the download of an iTunes iCloud song with a COM script on Windows?

iTunes 12.4 for OS X/macOS allows downloading of iCloud content via the AppleScript command download. The iTunes COM SDK for Windows does not seem to offer anything comparable. The next best thing ...
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0answers
32 views

Can I report stolen iPhone if I just logged out of iCloud on that phone?

I used to have a phone. It used to be password protected and locked. However, I wanted to jailbreak that iphone and the iphone is safely at my house anyway. One day a female friend saw that iPhone ...
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1answer
11 views

iCloud Setting Page Value

I am a new apple user and I just signed in to iCloud. I see some strange values in my setting page. What's going on? Thanks.
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1answer
31 views

iCloud backup/restore - how to get the rest of my stuff (photo's)?

I got a new phone yesterday, and restored it from my recent iCloud backup and have all my apps etc... but I haven't got my photos!! How do I get them???
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1answer
43 views

How can I delete pictures on my iPad mini without them being deleted on my other devices as well?

If I delete a picture on my iPad mini, it also deletes that picture on my iPhone too. I want to remove a lot of photos on my iPad mini and only my iPad mini.
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1answer
35 views
+100

When booting using Target Disk Mode, all iCloud, Adobe, Microsoft credentials are lost. Is there a way to keep the credentials?

I boot an iMac 5k from a MacBook Pro drive using Target Disk Mode. This is great except all the credentials for iCloud, Adobe, and Microsoft get erased when switching "host" computer. The volume on ...
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1answer
58 views

I was sharing an iCloud account, would he know about my photos?

So I was sharing an iCloud's account with person I know and lately I took some photos which I later regretted taking. So I deleted them immediately from my iPhone and I deactivated my iCloud photo ...
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1answer
35 views

Apple.ca accepts answer, Apple ID app/ iCloud doesn't?

how can Apple.ca accept my answers for security questions but when I type them into the set up for iCloud their wrong?? They are each 3 letter words, so spelling & capatlization wouldn't be a. ...
2
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3answers
69 views
+100

Unable to find the backed up photos in iCloud

I had an iPad mini which had some valuable photos in the Photos app. I had backed up the device on iCloud using 4.2 GB of my available 5 GB of space. Now that device is dead and is beyond repair. I ...
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1answer
37 views

App Store ID & a different iCloud ID?

I have two sperate Apple ID accounts as I had to factory reset my phone, I created a new one a few months ago. My first Apple ID (before the factory reset) can connect with iCloud, but not the App ...
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0answers
32 views

How to allow my wife to use her own credit card in Apple Store?

I have set up family group on iPhones for my wife and daughter. Now they are allowed to purchase by my card only. Is it possible for my wife to use her own card and my daughter not to use any cards at ...
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0answers
35 views

How to upload (not sync) files to iCloud Drive without using any browser?

I'm having a hard time with iCloud Drive on Mac. The files I drop in iCloud Drive folder simply sync while I wanted to upload the file to cloud so that I can delete the local copies in my Mac to free ...
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0answers
29 views

Anyway to delete empty folders inside “~/Library/Mobile Documents”?

I know icloud uses that folder but there are empty folders that correspond to applications that I used in the past and I do not use those anymore... How can I clean them up? I tried to manually rm ...
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1answer
29 views

Forgotten Icloud username and password?

My iphone recently died from water damage but i had an icloud account set up with all the phones details however i cant remember the username or password for the account so i can put the information ...
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3answers
34 views

How to unlink iPhone 5s from former staff member's Apple ID?

Former staff member left iPhone 5s which is linked to his Apple ID. Sign in to iCloud pops up all the time. Find My Phone feature was on. I've asked him to remove this phone from Find My Phone which ...
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1answer
8 views

transfer data from phone to icloud

I recently purchased 200 gigabytes of storage in icloud for $2.99 a month. I want to transfer stored data from my iphone 6 plus to the cloud but don't know how. I bought the expanded icloud for music ...
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0answers
43 views

Changing AppleID Email Address

I'm trying to change my Apple ID email address, which is an old me/mac.com one that I don't care about and don't want to use anymore. When going to appleid.com, and following Apple's help/support ...
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0answers
12 views

how to play music from my Apple iPhone iCloud music on my Windows7 computer

So, I used to have an iTunes backup of my music on my Windows7 desktop, and enjoyed playing music. Then my iTunes on the desktop 'melted down.' So, I now backup all my iTunes music from my iPhone6 to ...
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0answers
32 views

Force iCloud Music Library to update based on info in my Mac iTunes Library?

Something went wrong with my iCloud Music Library this morning. I now have a few thousand songs with incorrect metadata. I have a backup of my Mac's iTunes Music Library, and the backup is correct. ...
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3answers
68 views

Is it hard to transfer contacts from one iPhone to another iPhone?

I just bought a new iPhone 6s, and want to move all the contacts from the old one to the new one. Can iTunes or iCloud help me do this, or are there any other ways?
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1answer
25 views

Different Computer Modes for MBP

Is there a way to set different modes on my Macbook Pro. For example, I use my MBP for work, school and home. When I am at school I do not have my macbook plugged in to a charger and have to choosy as ...
1
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2answers
19 views

How can I tell whether an iOS game/app saves its data to iCloud?

I'd like to delete a game off of an iOS device but I would prefer to not lose my progress in case I want to return. Is there any way of checking whether the game/app puts the game save either in ...
0
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1answer
20 views

How to transfer information on a shared iCloud account to a new individual one?

I set up an iCloud account under an old email on my iPad and I used the same iCloud account for my phone. Now I have no storage space on either device or the iCloud accounts. How do I transfer my ...
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0answers
4 views

Downgrade iOS and Bypass iCloud [duplicate]

Can i bypass icloud verification on my iPhone 6 or can i downgrade my iOS version ? Any new hack in 2016 ?
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0answers
26 views

Not receiving push notifications for iCloud 2-factor authentication

I followed the instructions on this sixcolors.com blog post to disable and re-enable 2-factor authentication on my iCloud account in order to upgrade to the "newer" version. However, now when I ...
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1answer
28 views

How can I setup two iCloud Keychains?

I want to replicate my Keychain setup for OS X in iCloud Keychain, to have passwords sync between iOS and OS X devices. The way I set it up was following this article. The idea is having the default ...
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1answer
21 views

How to restore no longer available app from iCloud Backup

I had to restore my iPhone from iCloud backup. Unfortunately some of my apps are stuck on "Waiting.." stage. One of them is very important for me, it's Stash (http://hedonicsoftware.com/stash.html). ...
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1answer
60 views

Why don't songs in iTunes appear in Music on the iPhone?

I have some songs in iTunes on my Mac (under 'My Music'). However, when I go to 'My Music' in the iOS Music app I don't see them. I do see 'Songs of Innocence', which I don't see on iTunes on the Mac. ...
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0answers
12 views

Managing groups in Contacts

I am trying to do some group management in the Contacts. In particular, how to: - See which contacts are not belonging to any of existing groups? - Move contacts from a specific group to the default ...
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3answers
49 views

Besides iCloud or a sync cable, how can i back up my files?

I've got an iPhone 5 running iOS8. It can't use a sync cable, because it came broken when I bought it used in January 2015 (no returns accepted, and no resale value if it's broken, so I just kept it, ...
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1answer
45 views

iCloud backup restore from iOS 8.4 to iOS 9.3 possible?

I’m sending a relative my old iPhone 5s running iOS 9.3.2 because her beloved iPhone 5c has finally given up the ghost. Her iPhone is running iOS 8.4.1. Ordinarily I’d advise her to upgrade to iOS 9.3....
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0answers
21 views

Is it possible to use iOS automatic backups and stay within iCloud free tier?

I want to use automatic iCloud backups on my iPhone, however I run out of space on iCloud every fews weeks, until I purge my existing backups. I have very few photos and videos and the majority of my ...
0
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0answers
21 views

iCloud backup miscalculations

I'm using an iPad mini 2 with the latest version of iOS (9.3.2). For several months I have not been able to back up to iCloud because I supposedly don't have enough space available. This seems to be ...
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0answers
11 views

Signing in and out of icloud

So I have an original iPad and it has been recently updated. I want to sign out of the email on this iCloud and change it to my current email, but if I change it back again from my new email to my old ...
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1answer
27 views

iCloud setting on iPhone changed without user intervention

I have an iPhone 5s, running iOS 9.3.2. About an hour ago, I restored my iPhone and set it up as a new iPhone. When I signed into iCloud on my iPhone, I turned off all the features I do not use (I ...
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1answer
19 views

ITunes/iCloud/Find My iPhone

I finally caved and allowed my 16 year old daughter set up a separate iCloud/iTunes account because of all the problems we were having when using the same account. However, now I can no longer see ...
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0answers
24 views

How to use OS X HTML Mail signature on iOS Mail

I am using an HTML signature in my Mail app on OS X for my iCloud mail account. I created this signature following this instruction: http://matt.coneybeare.me/how-to-make-an-html-signature-in-apple-...
0
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1answer
15 views

how do I retrieve my photos that are stored for the last five years while I was with iPhone now that I'm using Android

I was with iPhone for over 5 years and stored all of my photos in iCloud now that I have switched to an Android mobile I have lost access to my iPhone pictures is there any way for me to retrieve my ...