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0answers
33 views

How to analyse an iOS 8.2 Messages misbehaviour?

Bug description In iOS 8.2 I just discovered a misbehaviour of Messages application within the function to delete SMS. When a given discussion is opened, I want to select and delete a set of SMS. To ...
0
votes
0answers
11 views

how to troubleshoot sluggish FaceTime

I am looking for ways to diagnose and troubleshoot why FaceTime would be sluggish on my mac. It starts up remarkably slowly (think minutes, not seconds — though I am the last MBP without an SSD), ...
0
votes
0answers
124 views

Single User Mode not starting

First of all, there's no firmware password or anything fancy. I'm trying to diagnose a late-2011 MacBook Pro 15", and I'm trying to get into the single user mode. I press and hold Cmd+S (the left Cmd, ...
0
votes
1answer
54 views

iOS diagnostics test gives you new problems?

Has anyone gotten software problems after performing the iOS diagnostics test offered by Apple? (where you get a test URL from Apple support) I can't connect to Gmail on Safari after the test... it ...
0
votes
1answer
146 views

How to diagnose repeated OS X hang / spinning ball of death?

I got this error with everyday tasks. I tried verifying disk, permission. fsck -fy - files has been modified, then disk is ok. I repaired keychain. Do you have any idea what causes this problems? ...
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0answers
42 views

ipod classic 160gb

I need help. I am literally at my wits end. I've had my 160GB IPOD A1238, Model number 2173. for just under a year. No I don't have the receipt because I expected Apple products to be quality. I am ...
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votes
2answers
343 views

What to check first when buying second hand iPhone 4S?

I am going to choose and buy second hand iPhone 4S (GSM). I have owned and repaired few 3GS but none of 4S. I need few suggestions what to check with this particular model from people with experience ...
0
votes
0answers
49 views

top / htop for GPU?

I have been having some of the worst performance problems with my Mac Pro that I've ever seen. It seems to start at the darnedest times with no apparent provocation. I've poured through everything ...
0
votes
3answers
884 views

My hard drive doesn't work but Bootcamp work

For two days my mac is "dead", the hard drive crashed, so I reformat (twice). Then via the Recovery I wanted to reinstall Mavericks but at the end of the proceedings it appears to me there remains ...
0
votes
1answer
4k views

Diagnosis or Hardware Test on a mid 2009 Macbook Pro with MacOS 10.9.2

I would like to test hardware on a mac book pro model from 2009 with Mac Os X 10.9.2 installed. Since it is running unreliably I would like to perform a diagnosis/hardware test. What is easy to find ...
1
vote
1answer
183 views

Macbook Pro (Mid 2010) replacement power supply issue

I have a multi macbook/macbook pro household, made up of a 2006 mb, mid 2008 mbp, and mid2010 mbp models. I recently purchased a new 85 watt power supply and immediately noticed that it would not ...
2
votes
1answer
2k views

AHT and Apple Diagnostics not working!

I've been trying to do an AHT/diagnostics on my pre-2013 macbook pro. Unfortunately I don't have the original DVDs and when I tried online diagnostics (Option+D after pressing the power button) I get ...
2
votes
3answers
12k views

Does anyone know any good Diagnostic tools? [closed]

Does anyone know any good diagnostic tools for Mac? something inline with Apple Hardware Test, Apple Service Diagnostics, tech tool pro, preferably more in depth perhaps something low level, ...
2
votes
2answers
18k views

How to start Apple Hardware Test without Apple Software Disk (MBP13 mid-2010)?

My question is very simple. I have some trouble on my MBP13 mid-2010 (MC375LL/A) and I want to diagnose it using the Apple Hardware Test. I try to hold the D key down during restart of the MBP but ...
0
votes
1answer
125 views

Identify disk manufacturer in Macbook Air

I wonder how can I know which is the disk's manufacturer for my Macbook Air. Is there a way to know whether the disk is one of those faulty SSD disk that Apple has recalled.
2
votes
2answers
605 views

5 minute battery life

I have a Late 2011 Mac Book Pro 15" and recently the battery has very quickly gone from several hours of battery life to all of a sudden only apparently having 5-10 minutes and by quickly I mean ...
2
votes
2answers
5k views

What Information Is Gleaned From Conducting An Apple Hardware Test?

What information is gleaned from conducting an Apple Hardware Test ( or Apple Diagnostics for Macs purchased from June 2013), when trying to find out if something is wrong with my Mac ?
2
votes
1answer
2k views

ctrl key no longer working in OSX

The ctrl key on my Macbook pro has stopped working at once! I have tested "Show keyboard viewer" from the languages, all keys are shown to be working correctly but not the ctrl key. Could it be any ...
1
vote
0answers
267 views

How to find potential issues in damage macbook pro

I spilled a glass of water on my early 2011 15" macbook pro. The good news is that I'm writing this on that computer. After turning the machine off immediately, draining the water, checking for ...
4
votes
4answers
3k views

Wi-Fi Diagnostics app not found

After reading this CNet article I was pretty excited to have a tool that monitors my wireless network since I'm in the process of setting it up well. Wi-fi Diagnostics is said to be in the ...
1
vote
1answer
2k views

MBP early '11 kernel_task over 300% when unplugged

Ok, after reading so many topics and not finding a solution maybe I should join the army of people posting topics about a kernel_task problem with a MBP. Which MacBook do I own: MacBook Pro 13", ...
2
votes
2answers
14k views

Powerful external hard disk health checker on Mac?

Is there any powerful program in Mac to check the health status - mainly bad sectors - of an external (USB) hard disk, and to recover them?
2
votes
1answer
4k views

How to diagnose Time Capsule issues

I have a 1st or 2nd generation Time Capsule which acts both as the WiFi Access Point and the Time Machine backup store for our laptops. In the last few weeks we started to experience various problems ...
1
vote
3answers
6k views

SSD causes freezes and beach balls

I replaced my MacBook Pro optical drive with an Agility 3 SSD from OCZ, currently operating at SATA I speed only (it should run at SATA II speed, but that's another story). After a clean install of ...
1
vote
3answers
2k views

Mac OS X with swap turned off uses 6 GB of space in a few hours of heavy use

I have few GBs (5,38 GB at the moment) of free space on my hard disk (MacBook Pro 2010, 10.7.5). Few hours after I turn on/reboot my computer, the free space slowly goes down to zero and the system ...
2
votes
2answers
3k views

Disk diagnostic and repair utility for Mac that works with all kinds of storage devices?

There are some nice and useful utilities for testing disks for bad blocks like MHDD, Victoria, HITACHI Drive Feature Tool etc. But these utilities have some limitations. For example, MHDD is the best ...
5
votes
1answer
3k views

Is there a Mac diagnostics utility for troubleshooting hardware issues?

Is there software that helps identify problems, issues, conflicts, etc. with the hardware of a Mac? I came across Tech Tool Deluxe, which was apparently used in Applecare. Wondering if there was any ...
4
votes
2answers
3k views

Optimal method to test an external hard drive?

I've got an HFS+ formatted external drive that is starting to act a bit funny, mainly causing my mac mini (finder) to freeze up on occassion when accessing it. Fearing imminent failure, what is the ...