Preserving copies of data which enable recovery from a data loss event.

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3
votes
4answers
12k views

Every single iPhone backup has disappeared - from PC and from iCloud

Today my mother was going to upgrade from the iPhone 4 to the iPhone 4S, so, naturally, I backed up her iPhone so that she could restore from it when we came back with her new one. As I know that ...
1
vote
1answer
27 views

One of the apps (and its data) doesn't restore from iCloud. How to fix?

I'm restoring iPad from iCloud (context) after factory reset, but the app I need to restore from iCloud doesn't show up as scheduled for install: App Store > Purchases shows an icon to download the ...
1
vote
2answers
119 views

How to restore individual app data from iCloud while keeping all the other apps installed and new data created since the last iCloud backup?

I just discovered that one of my apps X "disappeared" for whatever reason from my iPad. It contained MBs of valuable data, and luckily I have an iCloud backup dated a week ago or so which have it all. ...
7
votes
1answer
863 views

Time machine backup/restore: “This user's data doesn't need to be transferred”

So, I had a MacBook Pro 15", Late 2011, that I've been using daily since I got it last October. I set up time machine and every day after work, I would bring my laptop home and plug it into my time ...
0
votes
2answers
2k views

iPhone backup or sync issue “unknown error occurred (-50)”

I recently switched from iCloud backup to backing up to my computer since the iOS 8 update seems to have doubled the size of my backup and it no longer fits on iCloud. When backing up to my computer ...
2
votes
1answer
24 views

Programmatically mark file(s) to be ignored by Time Machine [on hold]

I'm writing some code that produces a kind of package file, however it includes a kind of working database that isn't strictly necessary (as it can be re-computed) but is best kept bundled with the ...
0
votes
0answers
16 views

Time machine troubles

I have 2 time machine backups on two different hard drives. One drive is formatted non case sensitive, and the other is formatted case-sensitive. I recently bought a 3rd drive, that I wanted to put ...
0
votes
1answer
56 views

iPhone, is it possible to recover only one app from a backup?

The latest release of an app I love is completely buggy. Can I recover it from a backup without recovering everything else? My last backup is quite old :-(
5
votes
5answers
26k views

iCloud has space but iCloud Backup says that I don't have enough to complete a backup

I use 120 MB of iCloud storage space for iCloud Backup of my iPad & iPhone. There is still 4.8 GB free from 5 GB, but I have a notification in iPad's backup window that I'm lacking space to back ...
0
votes
0answers
25 views

How to erase Time Machine backups in trash?

I have a lot of backup data from TM (>800Gb) in my trash and I can't delete it. Trying everything what I find in "AskDifferent" & also this. It's too long - over 2 hours left and nothing! I can ...
3
votes
2answers
13k views

How can I restore a backup of a phone with the same name?

I broke my iPhone 3G S and bought a new one. During the setup of the new one I chose to set it up as a new phone. I gave it a slightly different name because I thought I'd want to keep old phone's ...
3
votes
1answer
903 views

Restore ebooks (PDF) from iTunes backup?

Upon opening iBooks.app on my clean Mavericks install, I noticed that all my ebooks from other sources than the iBooks Store were missing. Of course, they're not saved in iCloud. So I wanted to ...
-1
votes
0answers
9 views

Wont let me backup iPod because not enough storage

My iPod has not been backed up in six weeks. And I need 5 GB to back it up. 5 GB is my max storage. I don't want to have to delete everything i got to back it up. What do I do? Please help.
0
votes
0answers
87 views

Why did restoring a system from a recent Time Machine backup fail to restore recent files?

I used a recent Time Machine backup to restore a Late 2008 MacBook Pro system for a family member today. She had been backing up faithfully about once a week to an external HDD using Time Machine for ...
15
votes
4answers
23k views

How to wipe huge .MobileBackups folder?

I found my .MobileBackups folder quite large, it weights 160 Gi. Shouldn't the .MobileBsckups folder be wiped after the TM 'backup session'? Since I have backup done on my external drive how can I ...
0
votes
0answers
14 views

Time Machine won't erase incomplete backup

Mac 10.8.6 I stopped the last backup, but it didn't erase the InProgress backup from then. Now when I try to back up it gives me "Node requires deep traversal:/ reason:contains changes|must scan ...
1
vote
0answers
18 views

How to fix MacBook HDD, keys out of order and disk full error?

I have MacBook late 2008 10.6.8 120GB HDD. Lately its been kernel panicing once a week and last panic was really bad. After panic, i booted and verbose log says this: checking catalog file keys out ...
0
votes
0answers
7 views

MacBook HDD - keys out of order and disk full error

I have MacBook late 2008 10.6.8 120GB HDD. Lately its been kernel panicing once a week and last panic was really bad. After panic, i booted and verbose log says this: checking catalog file keys out ...
2
votes
3answers
6k views

Time Capsule Connection Failed after update to Mavericks

After I updating OS X to Mavericks, Time Machine backup stopped to work on Time Capsule. I am connected on internet through Time Capsule without problems AirPort Utility indicators are green with ...
0
votes
1answer
59 views

Can I restore lost photos fron backup?

I have an iPhone 4,16G. I had a ringtone issue and Apple support did a software reboot. Before starting, a phone backup was done. All apps are back as well as phone contacts. However, all my ...
1
vote
0answers
162 views

After Yosemite 10.10.1, Time Machine will not recognize cifs://goflexhome.local

I cannot get my iMac to see goflexhome.local as a shared device in finder, so Time Machine will not offer it as a drive I can use to backup my machine. I can mount it and talk to it, even create ...
1
vote
1answer
136 views

Rsync with Linux server: special character problem

I have a problem with using rsync for backuping files on my remote linux machine to my Mac. The first time all is well, but apparently there is a problem with special characters between the mac and ...
0
votes
0answers
23 views

Problems with TM after moving backup to a new disk

I am running OS X 10.6.8. I bought a new external hard drive and copied the accumulated backups from the old TM disk to this one. Now I am trying to do a backup on the new disk. It logs ...
5
votes
1answer
805 views

Which iSCSI initiator should I use on Lion?

I am setting up a video editing / encoding workstation based on a mac mini and a freenas box for mass storage. We plan to use iSCSI to share the disk with the mac and had planned on using GlobalSAN's ...
2
votes
1answer
79 views

Deleting all but the most recent Time Machine backup

I just bought a new Mac and I'm manually migrating everything over given that it's been a while since I did a clean install and that the new Mac has less storage than my existing one. I will be wiping ...
0
votes
1answer
34 views

Time Machine started to backup files, it is still working and data is larger than actual disk data

I cleaned backup disk as it was full and started a clean (empty) Time Machine backup. On a disk of 465Gb my data occupies 321Gb. Time Machine has started backuping files and I found interesting that ...
0
votes
0answers
16 views

Deleting then reinstating music library on iphone 5c

If I delete my music library on iPhone 5c can I reinstate selected music via my desktop outlook when I sync? Reason is I cant load ios8 to my phone as I don't have enough space for it. I would also ...
0
votes
0answers
19 views

Time Machine won't backup a folder that was previously excluded

I was troubleshooting my wifes iPhoto library and rebuilt a duplicate library. I didn't want to fill up the 2TB external hard drive used for Time Machine, so I excluded the folder that contained only ...
0
votes
2answers
23 views

How can I use Dropbox for iPhone and iPad backup and not iCloud?

Both devices drove me nuts until I caved and increased my iCloud storage for backup. I couldn't find a way to change default to my Dropbox account. Please tell me how....
1
vote
1answer
225 views

Exclude apps from iPhone/iPad backup?

I own both an iPhone (4S) and an iPad (mini), running iOS 5 and 6 respectively. The two of them are quite filled with large apps (roughly 40GB in total) and thus my Macbook is getting crowded. This is ...
8
votes
4answers
72k views

iPhone 5 stuck on “your iPhone is being restored”

I got an iPhone 5 and restored it from the iCloud backup of my iPhone 4. Now when I look at the iCloud backup settings for the iPhone 5, it says "Backup options will be available when your iPhone is ...
0
votes
1answer
15 views

How can I back up apps which are no longer available?

I have an old iPhone 3G I'd like to repurpose. I've got some apps on it which work fine, but the current versions in the App Store won't run on a device this old. How can I back up the phone and the ...
0
votes
1answer
36 views

Extract email Password from an Encrypted Backup

How can I extract email passwords from an encrypted iOS backup stored in iCloud?
0
votes
1answer
670 views

Restore Windows 8.1 System Image Backup to new Boot Camp partition

I just got a new hard drive because the old one was going bad. I made a system image backup of the old Boot Camp partition and saved it to an external drive. Got the new drive set up, with Mavericks, ...
0
votes
0answers
29 views

How to transfer files from a non-Mac formatted external HD

In haste I did not format my WD Passport 1TB External HD for Mac. Need to transfer the files from my old 2008 MacBook to my 2014 MacBook Pro. Any help or tips would be so appreciated. When I plug ...
2
votes
1answer
4k views

How best to restore BootCamp partition from Acronis TrueImage backup?

The replacement for my dead Macbook Pro Retina arrived yesterday, and the Mac side of things was restored from a Synology NAS in 30 mins, which was great... But on the BootCamp partition, it's a ...
5
votes
5answers
9k views

How can I reliably backup an external drive to another external drive?

I have got an external hard drive (A) that contains my iTunes & Aperture libraries. It's not always plugged to my MacBook. What's the best way to make a backup of it on another external hard ...
0
votes
1answer
38 views

iOS backup error

I have problem to backup my iPhone (both to iCloud even to Computer). iTunes only says: 'iTunes could not back up the iPhone because an error occured' and backup is terminated. In iPhone's log I see ...
0
votes
1answer
28 views

How to get my files of a Windows-formatted HDD?

I have a very new MacBook Pro. I have an old Windows laptop that died. However I suspect the hard disk is fine. I also have an external HDD that I had used as a backup for that machine (although I ...
-1
votes
1answer
7k views

Accidentally restored from husband's iPhone backup, how to undo?

I accidentally deleted an important message on my iPhone. I thought with iTunes and iCloud I could undelete it. Unfortunately, I did not read a dialog box and now my husband's iPhone backup has been ...
4
votes
4answers
3k views

Western Digital external hard drive is constantly ejected

I have a 1TB Western Digital external hard drive that I use for Time Machine backups, and recently my iMac has started to randomly eject the hard drive, preventing backups. It tends to happen while ...
0
votes
0answers
59 views

I do not have enough space to restore my backup

I do not have enough space to restore my backup. I currently own a iPhone 6 with a 16 gb storage. My back up currently holds a 20 gb storage of photos. So I was wondering if I could restore my backup ...
3
votes
2answers
7k views

Backup iPhone to external drive on Mac

What is the best technique for changing the backup location of one's iPhone to an external drive. It would seem that with small SSD's (256GB) and very large iOS devices (128GB) that Apple would easily ...
6
votes
1answer
144 views

Is it possible to “restore” an itunes iphone backup to an ipad?

Is it possible to "restore" an iphone backup to an ipad, or an ipod touch? Obviously there are iphone specific apps etc. but can you get most of your data (like passwords f.ex.) into an ipad/ipod ...
0
votes
1answer
42 views

How to back up text messages from iPhone 5S?

What is the most simple way (for a non-techie) to back up my text messages, including the pictures within iMessages?
1
vote
1answer
759 views

Retrieve data from individual app after iOS 7 update?

This what I did: Installed various apps onto my iPad (before the iOS 7 update was released) using another Apple ID. Used the apps, so they had data in them that I would really like back. Backed up ...
0
votes
1answer
6k views

Having trouble restoring backup of my iPhone

I'd been having a few issues with my iPhone 4 (one of the main being that apps wouldn't open and turning it off and on again to remedy this resulted in me losing all of my contacts in my address ...
2
votes
2answers
8k views

How do you restore files from an iCloud backup

I want to restore a picture that I deleted from my camera roll on my iPhone. I have iCloud backup enabled, with the option for camera roll turned on, so therefore the picture I deleted should have a ...
0
votes
0answers
15 views

Reset different computer's Time Machine backups to certain time

I have two Macs on Yosemite, and one got a malware/adware bug that will not go away. I am going to do a fresh install, and would like to use Time Machine to restore to the point before the malware was ...
0
votes
0answers
10 views

Where can I find my background image on a backup drive?

I've created a backup (not time machine, just a bootable copy) of my hard drive before I upgraded to Yosemite today. After upgrading, my desktop image disappeared. No problem, right? Since the old ...