Preserving copies of data which enable recovery from a data loss event.

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2
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3answers
5k views

How do you restore files from an iCloud backup

I want to restore a picture that I deleted from my camera roll on my iPhone. I have iCloud backup enabled, with the option for camera roll turned on, so therefore the picture I deleted should have a ...
0
votes
1answer
18 views

Time Machine backup to a networked (no Airport or Time Capsule) drive

I followed this tutorial to backup with Time Machine to a hard drive shared on the network (no Time Capsule, Airport). However, when I go to Time Machine and click select backup disk, it simply opens ...
1
vote
0answers
19 views

Backup iPhone to external drive on Mac

What is the best technique for changing the backup location of one's iPhone to an external drive. It would seem that with small SSD's (256GB) and very large iOS devices (128GB) that Apple would easily ...
3
votes
1answer
2k views

How to recover data from iPhone backup files WITHOUT the info.plist, status.plist, manifest.plist, manifest.mbdb, and manifest.mbdx files?

I have iTunes 10.5 and Mac OS X version 10.6.8. I would like to restore my iPhone from backup. iTunes detects all my backups EXCEPT one, which happens to be the backup I want.  I looked in the ...
1
vote
1answer
469 views

Retrieve data from individual app after iOS 7 update?

This what I did: Installed various apps onto my iPad (before the iOS 7 update was released) using another Apple ID. Used the apps, so they had data in them that I would really like back. Backed up ...
0
votes
1answer
4k views

Having trouble restoring backup of my iPhone

I'd been having a few issues with my iPhone 4 (one of the main being that apps wouldn't open and turning it off and on again to remedy this resulted in me losing all of my contacts in my address ...
0
votes
2answers
741 views

Restoring from Backup error - cannot be saved to computer

I have all permissions organized and a single backup in the correct folder. I have 23 GB of space. I have an Iphone 4. I recently synced it and updated to the latest IOS. My contacts were lost, ...
1
vote
0answers
7 views

missing contact data after transfer to new phone

Transferred data from iphone 4 to new 5s through icloud. Not all contacts or messages transferred. have been using iphone 5s for couple of weeks now. How do I now transfer all contacts, messages ...
-2
votes
1answer
79 views

How to access husband's iCloud account?

I have been using my husband's Apple ID for my iCloud account. Now I have noticed that my iCloud backup is off and I need to turn it on. I need to access my account since my husband already changed ...
0
votes
2answers
1k views

Time machine backups not recognised after OS upgrade

I finally updated my OS from 10.6.8 to Mavericks 10.9 yesterday on my late 2009 iMac 27", but when I got to the point of switching back on my Time machine (connected to a time capsule 2 Tbytes) it ...
5
votes
1answer
793 views

Time machine backup/restore: “This user's data doesn't need to be transferred”

So, I had a MacBook Pro 15", Late 2011, that I've been using daily since I got it last October. I set up time machine and every day after work, I would bring my laptop home and plug it into my time ...
0
votes
0answers
94 views

connecting Clash of clans to Game center

I have to restore my ipad but I'm afraid that I will loose my Clash of Clans progress. My village was link to my brother Game center and he has his own CoC. I created new Gc account and tried to link ...
2
votes
1answer
1k views

Error when restoring a iOS 4.3.5 backup onto a iOS 5 device

I have tried several times with several backups, but i keep getting the message that the backup is corrupted or not compatible.
1
vote
3answers
5k views

iPhone is broken, how can I still access my contacts?

I broke my iPhone last weekend and the screen remains blank/black even if I connect it to a computer running iTunes. Is there a way I can still access my contacts?
1
vote
0answers
16 views

Manually deleted backups on Time Capsule w/ Mavericks, but can't empty the trash - it keeps deleting then re-creating files

I followed the advice here on how to delete old backups on Time Capsule using Mavericks: How can I manually delete old backups to free space for Time Machine?. But when I then try to empty the trash, ...
0
votes
1answer
418 views

Missing backups from Time Machine

A have a MacBook running Mountain Lion that backups up to a Linux machine over afp (netatalk) using Time Machine. In Time Machine preferences I can see that the Oldest backup was on 5th March 2012 ...
1
vote
2answers
6k views

Turn off encrypted backup on iPhone that has a profile without removing profiles

I have iPhones that have profiles on them that were password protected profiles and those passwords have been lost. So we need to wipe the iphones and was hoping to to a backup first and then restore ...
0
votes
0answers
11 views

Why did restoring a system from a recent Time Machine backup fail to restore recent files?

I used a recent Time Machine backup to restore a Late 2008 MacBook Pro system for a family member today. She had been backing up faithfully about once a week to an external HDD using Time Machine for ...
1
vote
3answers
3k views

Time Capsule Connection Failed after update to Mavericks

After I updating OS X to Mavericks, Time Machine backup stopped to work on Time Capsule. I am connected on internet through Time Capsule without problems AirPort Utility indicators are green with ...
0
votes
0answers
19 views

Setting up CrashPlan with NAS drive attached to Airport Extreme?

I have one of the new (well it's not so new anymore) Airport Extremes with ac wireless. I am using Crashplan to back up my data online, but I also want a more local backup -- so I would like to hook ...
0
votes
1answer
42 views

Unknow email password required after selecting icloud backup

While restoring or setting up iPhone (new or old) and choosing a backup from list of provided backup in my icloud, i am shown to enter a password for kmward@roadrunner.com , which i don't have idea of ...
0
votes
1answer
695 views

Create Backup Image of OS X Lion Before Upgrading to Mavericks

I am running Mac OS X Lion 10.7.5 and am planning on upgrading to OS X Mavericks. However, before I do that - I would like to create a backup of my current OS (OS X Lion), so that if things go wrong ...
1
vote
0answers
28 views

Time machine: exclude items causes long “calculating full size of backup…” delay

The preferences of Time Machine crash when I click options. This is what I did: I have a new hard disk to back up. I connected the hard disk to my iMac (Mac OS 10.9.2) I accept the invitation to ...
3
votes
1answer
443 views

Backing up Time Machine sparsebundles to another server

So, a while ago I backed up a couple of different Macs to my Linux-based fileserver. As a network Time Machine, each Mac has a separate sparsebundle file containing all of its information. I've since ...
5
votes
3answers
86 views

Backup software like Time Machine and CrashPlan combined?

Is there a good backup software that combines Time Machine snapshot functionality on local level with CrashPlan remote backups as well? I am currently using both, but find both unsatisfactory. My ...
2
votes
2answers
62 views

Macbook pro keeps returning to login window

No matter what settings I apply within System Preferences, after a time of inactivity the login screen pops up. I'm attempting to backup to an external hard drive and create a time machine backup, but ...
1
vote
1answer
53 views

How to recover factory reset in iPhone 5 apps without backup

I forget my passcode and when I reset my phone I lost all my data, photos and apps. I was connecting to iTunes but I never backed up. How can I get all my photos and apps on my iPhone 5 without a ...
5
votes
1answer
739 views

Which iSCSI initiator should I use on Lion?

I am setting up a video editing / encoding workstation based on a mac mini and a freenas box for mass storage. We plan to use iSCSI to share the disk with the mac and had planned on using GlobalSAN's ...
0
votes
2answers
7k views

Apps disappeared after unlocking, backup and restore of my iPhone

I unlocked my iPhone yesterday and backed up and restored my data using iTunes, however my apps did not come back onto my phone when I restored from backup. How do I find them on my computer in my ...
2
votes
2answers
49 views

Which directories should I back up to save all of my data?

Would backing up my home directory be enough or does OS X saves important files outside of it I should be aware of? This is not supposed to be a full OS backup, I only want my data. Applications' ...
0
votes
1answer
1k views

Restoring selected files from time machine backup of a different mac

Here's the situation so far: 20" Alum iMac 2007 HDD has died (3 days after I got a new Macbook Pro - coincidence, or suicide?) It had a time machine backup on a regular external drive I have ...
1
vote
1answer
64 views

Backing up to an existing Time Machine sparsebundle

I have been using OS X Mavericks Server Time Machine Backup service to backup my laptops. I recently had to move my backup sparsebundles to a new drive. I've reconfigured Time Machine server to point ...
0
votes
1answer
539 views

iTunes could not back up the iPhone because the backup could not be saved on the computer

I keep getting the message “iTunes could not backup the iPhone because the backup could not be saved on the computer”. I upgraded my computer, so it’s all brand new, huge hard disc. It runs Win 7 and ...
0
votes
0answers
21 views

why are pictures deleted off my phone after the icloud back up?

I back up my iphone with icloud, after I was done with the back up I checked my iphone for my pictures and they are all gone. How can get them back on my phone? How do I get it to stop automatically ...
2
votes
1answer
263 views

Will turning off Photo Stream make my Camera Roll not back up to iCloud?

If I turn my Photo Stream off does my Camera Roll still get backed up in iCloud? Me and my boyfriend share iTunes accounts. His friends send pictures back and forth and they show in Photo Stream. I ...
-1
votes
0answers
21 views

Mailboxes after Back UP

I have backed up my mailboxes to an external hard drive in the sake of formating my Macbook Pro. I thought that after finishing the process & importing the mailboxes, all emails that existed will ...
4
votes
2answers
4k views

Export all stickies at once on OS X 10.8?

I am using Mountain Lion (OS X 10.8). I have a lot of stickies, but have been unable to find a simple way to export all the stickies at once as either text or HTML. Have I overlooked something ...
0
votes
0answers
34 views

How to clone a bootable USB drive?

I have a USB drive that contains a bootable version of Windows 7, and I would like to make an exact copy of it, including boot sector, etc. so that I can easily restore it if needed. Is it possible ...
0
votes
1answer
161 views

Non-Winclone Boot Camp backup solution

I have an 11,3 i7 iMac, from around 2010. I want to upgrade to Mavericks and do a clean install of both Mavericks and Windows 7 in Boot Camp - reformat the internal HD and repartition. I need a ...
2
votes
1answer
665 views

ios restore to previous version/model - without jailbreaking the original?

My non-jailbroken iPhone 4S needs to go for a warranty repair, and I want to restore its data to an older non-jailbroken 3G or to another even older jailbroken 2G, but of course itunes refuses to ...
0
votes
1answer
29 views

Backup NTFS partition with ‘dd’?

If I put an entire Windows 7 (bootcamp) partition using dd into a single archive, will a restore still be bootable? I just received a new machine with both OSes pre-installed, and I want to get a ...
3
votes
2answers
11k views

How can I restore a backup of a phone with the same name?

I broke my iPhone 3G S and bought a new one. During the setup of the new one I chose to set it up as a new phone. I gave it a slightly different name because I thought I'd want to keep old phone's ...
2
votes
3answers
25k views

How can I restore photos from an iCloud backup to a new iPhone?

My iPhone fell into water and is now broken, completely! I desperately try to recover my photos via iCloud. I downloaded the iCloud manager for Windows since I never backed up my iPhone with my ...
1
vote
0answers
53 views

Backing up/Restoring Messages history on Mavericks

Is there some means of saving your Messages history on OS X and copying it to a new system without doing a full restore from a Time Machine back up? Doing some searching, I found the below and tried ...
2
votes
1answer
3k views

How best to restore BootCamp partition from Acronis TrueImage backup?

The replacement for my dead Macbook Pro Retina arrived yesterday, and the Mac side of things was restored from a Synology NAS in 30 mins, which was great... But on the BootCamp partition, it's a ...
0
votes
0answers
27 views

Time Machine, Drive not available

My friend has a MacBook Pro. I've wanted to do some backup on an external drive (Lacie 1TB) with Time Machine. Now, since the backup is in the external HDD, I can not use the internal drive of the ...
0
votes
1answer
21 views

After restoring from Time Capsule, a “Reset Password” button appears on the login screen

After sending my MacBook Pro out for repairs, I got it back as a factory reset, so I had to go through the process of restoring from my Time Capsule. After completing the restore, there's now a new ...
1
vote
1answer
2k views

Huge camera roll backup but no pictures

I have my iOS 6 phone synced with iCloud. I had a storage shortage on iCloud so I deleted pictures from my phone, however this does not solve the problem - my phone still complains that it doesn't ...
2
votes
3answers
49 views

Permissions For Mounted Backup Disk

I just dropped a new SSD into where the optical drive was on my macbook pro. I did a clean install of 10.9, and i left the old drive as is without running migration assistance. My Old HD is now ...
1
vote
1answer
32 views

How to safely do a factory reset, lend my iPad, then restore it?

Someone wants to borrow my iPad2 and I'd like to make a complete backup of it do a factory reset let my acquaintance generate their own AppleID and use the device for a day after the device is ...