Preserving copies of data which enable recovery from a data loss event.

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1answer
2k views

Recovering lost photos on iPhone 5s after restoring from iTunes backup

I used to have an iPhone 4s and all the data from there is synced in my iTunes in my Mac. I just got an iPhone 5s yesterday and decided then to plug it to my iTunes. There was a welcome message and 2 ...
-1
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0answers
10 views
0
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0answers
8 views

tmutil associatedisk -a has no effect

I used this method often in the past and it always worked well. Now, however, tmutil will not re-associate my external disk. I copied the contents from drive A to drive B. Now I would like to continue ...
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0answers
11 views

Western Digital - My Passport Pro 4TB Drive won't stay mounted in JBOD Mode

I have a WD My Passport Pro, currently having issues as I need to encrypt the drive in order to protect the data I am going to store on it. I am aware that this will not be possible with the drives ...
0
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0answers
6 views

Mac backup disc stopping to list/show backups

Since changing to El Capitan, my backup disk often stops showing the complete recent list of backups. Finder will list the last backup in the second folder (named as my computer is, just under the ...
3
votes
4answers
14k views

Is there any way to backup and restore your iOS apps *without* re-downloading all of them?

I've got a problem. The first step, as they say, is acceptance. My problem, is apps. I've got over four hundred on my phone, generally. It floats around that count, anyway. I think, perhaps, it comes ...
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0answers
13 views

iPhone 5C not unlocking, how can I back up to recover data? [on hold]

I really need to backup my iPhone 5C but can't because I can't unlock the screen. Please HELP!
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0answers
18 views

Whatsapp Restoring Backup not working :/

Im having some real problems with WhatsApp. I have restored my iPhone from an iCloud backup and now wanted to get my WhatsApp history back, so I choose to restore from iCloud within WhatsApp, it ...
1
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2answers
270 views

Crashplan headless suppport: .ui_info resets every time I reboot

I've recently updated to CrashPlan 4.3.0 on my mac running OS X 10.10.3. I've followed the headless guide on the CrashPlan support site and contacted their support line, whom are usually good but ...
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0answers
8 views

Passport couldn't back up

I have had my passport for a couple of years and yesterday I got a message that it couldn't back up. (see below) Time Machine couldn’t complete the backup to “My Passport”. Unable to complete ...
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1answer
1k views

Restore Windows 8.1 System Image Backup to new Boot Camp partition

I just got a new hard drive because the old one was going bad. I made a system image backup of the old Boot Camp partition and saved it to an external drive. Got the new drive set up, with Mavericks, ...
6
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4answers
316 views

Using rsync to backup

I currently back up the contents of an external hard drive A by (1) deleting everything in the destination external hard drive B and (2) copying everything from A to B (in Finder). The external hard ...
0
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1answer
3k views

Does Time Capsule require Internet to properly function as a backup server?

Is it possible to use Time Capsule without the Internet as an offline private wifi network for backup? I have read only tales of terror in my search for anecdotes and instructions regarding set-up ...
2
votes
1answer
5k views

How best to restore BootCamp partition from Acronis TrueImage backup?

The replacement for my dead Macbook Pro Retina arrived yesterday, and the Mac side of things was restored from a Synology NAS in 30 mins, which was great... But on the BootCamp partition, it's a ...
2
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2answers
3k views

After upgrade to Yosemite Time Machine says “Disk Full” even if there's 350GB free space [closed]

I upgraded to Yosemite yesterday, and just now I got a Time Machine alert Disk is Full although there are 350+ GB on the backup disk according to Finder. It said it had deleted an old backup ...
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0answers
20 views

Keep whole Time Machine backup plus incremental Photos backup on external HDD

I have a 320 GB HFS+ external HDD. My MacBook Air only has 128 GB of storage which is why I want Time Machine to back up my Photos to that external drive in order to be able to delete the Photos off ...
0
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0answers
9 views

Time Machine complains of changed identity of backup volume

I had to reboot my TimeCapsule, since it was non-responsive. After the reboot, everything seemed to work fine. Except for TimeMachine on my iMac. It complains about a changed identity of the backup ...
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0answers
20 views

Remove hidden iCloud folder from Time Machine backups

Problem: Inspecting my Time Machine backups using BackupLoupe, I found that a hidden folder in iCloud drive is taking up a lot of my backup space. I don't want to backup this specific hidden folder, ...
0
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1answer
8k views

Having trouble restoring backup of my iPhone

I'd been having a few issues with my iPhone 4 (one of the main being that apps wouldn't open and turning it off and on again to remedy this resulted in me losing all of my contacts in my address ...
5
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5answers
5k views

Time Machine ridiculously slow after El Capitan upgrade

I recently updated to El Capitan, and told Time Machine to backup. It got stuck on Preparing Backup for hours, so I stopped it, deleted the InProgress file, rebooted and tried again. After ~30 mins, ...
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0answers
8 views

Will a Time Machine backup drive still be recognized as such if I add a USB hub between it and my Airport Extreme?

When I first set up my Time Machine backup, I did the initial backup by connecting the USB backup drive directly to my Mac. To my dismay, I discovered that I couldn't then unplug it and then move it ...
1
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1answer
45 views

How should I copy OS X server environment to another machine for update?

I have a server running Server.app (3.2.2) on Mac OS X 10.9.5. It hosts File Sharing, Mail, VPN, Websites, DHCP, DNS, and Open Directory etc. It also hosts phpBB3 bulletin boards. Because the OX ...
0
votes
1answer
22 views

iPad 2 Broken Screen!

I dropped my iPad 2 and the LCD broke so I can't see what's happening. Is there a way I can see my iPad screen on my computer so I can make a backup of the files in specific apps. I know that you can ...
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0answers
130 views

Trying to restore phone from backup, but can't update iTunes to latest version

I'm trying to update iTunes to the latest version in order to restore my newly repaired iPhone from backup. When connecting my phone to iTunes, a message box appears saying I have to update iTunes to ...
1
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1answer
2k views

Time Machine Restore Button Greyed Out For External Hard Drive

I guess I will give the short long story to whats going on. I recently brought my computer (Mid 2010 Macbook pro) in to the apple store cause its been crashing for some time. The first time around ...
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4answers
2k views

Is it possible to restore OS X .dmg file to External Drive?

I recently traded in my iMac with 1TB HDD for a MacBook Pro with a 256 GB flash drive. I want to restore my previous hard drive but obviously it won't fit on the new hard drive. Is it possible to ...
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0answers
95 views

Restoring iPhone 5 fails - error 2001?

I've just moved to the States and a family member kindly passed on an old AT&T iPhone 5. The trouble is that it's stuck in a reset loop. When I go into recovery mode and try to restore the phone, ...
4
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3answers
10k views

Can I restore from a 16GB backup to an 8GB iPhone

I recently switched to Verizon. My wife's phone was a 16GB AT&T iPhone. Verizon had the 8GB version for free with the contract. Is it possible to restore from the 16GB backup to the new 8GB ...
0
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0answers
14 views

How to regularly and incrementally backup photo streams?

I have a bunch of photo streams that I share with my wife. I am already using iCloud photos but we would like to backup certain streams regularly to some external media, like SD-cards or hard disks. ...
1
vote
1answer
143 views

Make Time Machine-like backups of Photos onto external drive

I don't need to backup my whole disk but I want to backup my Photos once a month. From what I've read, Time Machine seems to work amazingly well so I was hoping for a similar solution for Photos. I ...
2
votes
1answer
112 views

How can I omit FCPX Render Files from a Time Machine backup?

I want to be able to add my Final Cut Projects and Events folders to Time Machine, but annoyingly Apple have decided to put a Render Files folder within each and every Events folder. Is there a way ...
0
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0answers
25 views

Interpretation of com.apple.MobileBackup.plist file

I am looking for some explanations about the file com.apple.mobilebackup.plist that can be found inside iPhone backups. It seems to be related to the backup process but the data I see inside does not ...
1
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1answer
42 views

Where are iTunes music files located, if they are not in Music/iTunes/iTunes Media?

I recently rented a MacBook Pro because I needed to take mine in for a hardware recall. Before giving mine up, I transferred the folder ~/Music/iTunes and the file ...
1
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1answer
22 views

Use Automator for saving file on NAS, what happen if NAS is not accessible?

I'm still new with OS X and have learned how to use Automator for zipping a folder in one file, named with date, on my Hard Disk. I saved the set of actions as an app. I'm planning to use Calendar to ...
2
votes
3answers
11k views

Time machine backups and deleted files

If I delete photos from my current iPhoto library which have been backed up on time machine, will it be possible to recover these photos from my time machine backup once they've been deleted from my ...
1
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1answer
876 views

View Keychain from encrypted IOS 8.2 backup?

Is there any way to access the keychain from an Iphone 5 IOS 8.2 backup? Here are the hard facts: encrypted backup where I KNOW the password device is lost So far I could restore all the ...
4
votes
2answers
4k views

How can I stop my iPhone displaying “iCloud Backup requires that you verify your password” repeatedly?

Due to what turned out to be a (I assume unrelated) sim card problem, I recently wiped my iPhone 4, and then reinstalled from a backup. Since then, multiple times per day, my iPhone displays a ...
0
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1answer
24 views

How to move iMovie projects from iPhone to a computer for storage?

I have a bunch of iMovie projects on my iPhone and they take up quite a bit of space. I'd like to move them to my Windows PC and then get back to them later. In iTunes I tried going to ...
1
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1answer
436 views

Backup NTFS partition with ‘dd’?

If I put an entire Windows 7 (bootcamp) partition using dd into a single archive, will a restore still be bootable? I just received a new machine with both OSes pre-installed, and I want to get a ...
0
votes
1answer
168 views

I can't enable iCloud backup on my phone

My iCloud backup is currently off. So I go into Settings/iCloud/Backup and switch the iCloud backup slider to on. It comes up with warning stating that the phone will no longer back up to my ...
5
votes
1answer
2k views

Restore ebooks (PDF) from iTunes backup?

Upon opening iBooks.app on my clean Mavericks install, I noticed that all my ebooks from other sources than the iBooks Store were missing. Of course, they're not saved in iCloud. So I wanted to ...
0
votes
1answer
17 views

Can one exchange SSD's in a single MBP for doing a back-up (delayed) on one of them?

My logic board decided to leave without saying good-bye, MBP Mid 2012. This only serves as a delayed backup. I did however run Time Machine to backup my stuff, unfortunately it was 180 days ago... ...
0
votes
1answer
18 views

MacBook turned off during Time Machine initial back up - What do I do?

My external hard disk was partitioned to 3 partitions and one of which (300 GB) was set up with Time Machine. The initial back up started and was 3 hours through (around 65% of 211 GB complete). I ...
0
votes
1answer
20 views

How to rollback and override to a specific date within a Time Machine backup

my situation is kind of weird. I've totally crashed my system yesterday after installing bootcamp/windows 8.1 (bad partition format). Fortunately, I have a full backup Time Machine on a Drobo 5D ...
7
votes
7answers
10k views

How to access data from a Mac Contacts backup: a .abbu file

After I back-up Mac Contacts to a .abbu file, is there a program that lets me get at the underlying data vs. just importing them? I.e., can I open them as a text file or .CSV. Thank you!
1
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1answer
3k views

iOS 9.1 - Can't clear “documents & data” and “other” with restore - can it be done?

I am trying to clear the 3+ GB of space occupied by other and documents and data on my iPhone 5S, running the new iOS 9.1 (13B5110e) Usually I would do this by restoring the phone through iTunes and ...
3
votes
2answers
2k views

iPhone 6 restored from encrypted iPhone 5S backup doesn't retain passwords

I have a new iPhone 6. It is replacing an iPhone 5S. I plug this into my iMac every day via an original Apple Lightning cable, and iTunes automatically creates encrypted backups. I have successfully ...
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2answers
66 views

Backup the Time Capsule itself

How do I (automatically) backup my Time Capsule? I'm worried that I will lose important data like photo's and video's when the harddrive of my Time Capsule crashes.
3
votes
1answer
31 views

MacBook Pro, iCloud Drive, Time Machine and Time Capsule 2

Can I use Time Machine and Time Capsule 2 to backup not only my MacBook Pro files, apps, etc. but also the files stored on my iCloud Drive for sharing with my other MacBook Pro and others?
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0answers
20 views

Is it safe to backup only the Photos.app library, and not the older iPhotos?

Question: Is it safe to take a backup of just the newer Photos.app library, or may it have some crazy dependencies into the older iPhotos library? Background: On my 479 GB HDD, 348 GB is used by ...