Preserving copies of data which enable recovery from a data loss event.

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31 views

Upgraded iPhone 4 to iOS 7 and restored from iTunes, but still being asked to restore or set up new

Using iTunes on OS X, I have first backed up my IPhone 4, and then have selected Update. When everything was complete, the phone restarted, then once I had entered my language and region, it gave me ...
3
votes
3answers
482 views

Why is Time Machine backing up to .sparsebundle file?

In the past, I had used only an external hard drive for my backups. It worked great, and it backed up to folders, in a way that I could go to individual files in the backup. I decided that since I was ...
0
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2answers
33 views

View iPhone back up in iTunes

I have backed up my iPhone to iTunes (via wifi) to my Mac. How do I go back and view contacts, etc. on my mac?
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0answers
101 views

iPhone iCloud Backup location of “blocked numbers/contacts” list

I am wondering if anyone knows the exact location in an iCloud backup of an iPhone running iOS 9, in which I can find the list of blocked numbers or respectively blocked contacts. I'm guessing it's ...
1
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0answers
342 views

Time Machine completed a verification of your backups. To improve reliability, Time Machine must create a new backup for you

since upgrading to El Capitan, every time my machine tries to make a backup to my Time Capsule, it prompts me with this message. Time Machine completed a verification of your backups. To improve ...
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2answers
28 views

Saving Calendar entries when deleting exchange account

Recently left a job and am deleting the Exchange account from my MacBook Air associated with the company. I no longer have access to the account (password has been changed, naturally) but I would ...
5
votes
2answers
186 views

Encrypt External Hard Drive for Mac and Linux

I have an external hard drive that I backup with Time Machine. I'm trying to determine the best way (or if it's even possible) to encrypt it so that Time Machine can still back it up and it can be ...
0
votes
2answers
129 views

Inherit Time Machine backup after changing source hard drives

I am using Time Machine to backup an external HDD (A) (2 TB) linked to my computer to an external 6 TB HDD drive. I now had to shift the data from HDD (A) to a new 3 TB one (B). Is there a way to ...
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0answers
86 views

Network Intermittency with Time Machine causes a 'Completed Verification' dialog

It appears that when disconnecting from a network while a TM backup is in progress results in the "Time Machine has completed a verification of your backups" message once the connection to the backup ...
0
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1answer
516 views

Time Machine says not enough space but there is plenty of space, please help!

I'm not sure what happened but I used to be able to backup to a drive shared with a networked mac mini using OSX server. Now all of a sudden it says there is not enough space. So I reformatted the ...
1
vote
2answers
71 views

System logs backup with Time Machine

It seems that Time Machine does not backup system.log in /private/var/log. Mac OS X 10.9.5/Six core Intel Xeon Can I force that file to be backed up?
0
votes
1answer
49 views

How can I safely clean up open files left by spotlight on my external hard drive?

Spotlight decided to index my external hard drive that I use for backups without asking my permission. This made it impossible for me to safely eject the external hard drive without potentially ...
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3answers
3k views

How do I export photos from my iPhone 6 to my Western Digital external hard drive for backup copies?

How do I export photos from my iPhone 6 to my Western Digital external hard drive using my Mac? I need to clear up space on my phone already and can't believe how frustrating it is trying to figure ...
0
votes
2answers
62 views

How to check which files have been copied to the main hard drive and which ones have not been copied?

I formatted my MacBook main drive some months ago and, in order to not lose data, I created a .dmg image of the hard drive before the formatting procedure and saved it to an external device. Then, ...
0
votes
1answer
48 views

Unable to restore apps to new Iphone

I tried to restore my apps to my new iPhone but 2 of the apps failed to be restored. Then I checked the app store and found out that they are no longer available, maybe Apple took them down. Does that ...
1
vote
1answer
15 views

iphone 4s cloud backup issue

I have my iphone 4s set up to backup on the cloud and i have paid for extra storage place on the cloud i plug my phone up at night and have it connected to the wifi to backup when i sleep but it ...
0
votes
1answer
48 views

How do I get my iPhone backups open

I'm trying to extract my old iPhone's backups. I'm using the iPhone Backup Extractor, and it tells me the status of my backup is "complete and encrypted". I don't recall ever encrypting my backup so I'...
0
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0answers
23 views

tmutil associatedisk -a has no effect

I used this method often in the past and it always worked well. Now, however, tmutil will not re-associate my external disk. I copied the contents from drive A to drive B. Now I would like to continue ...
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0answers
65 views

Western Digital - My Passport Pro 4TB Drive won't stay mounted in JBOD Mode

I have a WD My Passport Pro, currently having issues as I need to encrypt the drive in order to protect the data I am going to store on it. I am aware that this will not be possible with the drives ...
0
votes
0answers
14 views

Mac backup disc stopping to list/show backups

Since changing to El Capitan, my backup disk often stops showing the complete recent list of backups. Finder will list the last backup in the second folder (named as my computer is, just under the ...
0
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0answers
281 views

Whatsapp Restoring Backup not working :/

Im having some real problems with WhatsApp. I have restored my iPhone from an iCloud backup and now wanted to get my WhatsApp history back, so I choose to restore from iCloud within WhatsApp, it ...
0
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0answers
35 views

Passport couldn't back up

I have had my passport for a couple of years and yesterday I got a message that it couldn't back up. (see below) Time Machine couldn’t complete the backup to “My Passport”. Unable to complete ...
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0answers
35 views

Keep whole Time Machine backup plus incremental Photos backup on external HDD

I have a 320 GB HFS+ external HDD. My MacBook Air only has 128 GB of storage which is why I want Time Machine to back up my Photos to that external drive in order to be able to delete the Photos off ...
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0answers
20 views

Time Machine complains of changed identity of backup volume

I had to reboot my TimeCapsule, since it was non-responsive. After the reboot, everything seemed to work fine. Except for TimeMachine on my iMac. It complains about a changed identity of the backup ...
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0answers
81 views

Remove hidden iCloud folder from Time Machine backups

Problem: Inspecting my Time Machine backups using BackupLoupe, I found that a hidden folder in iCloud drive is taking up a lot of my backup space. I don't want to backup this specific hidden folder, ...
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0answers
44 views

Will a Time Machine backup drive still be recognized as such if I add a USB hub between it and my Airport Extreme?

When I first set up my Time Machine backup, I did the initial backup by connecting the USB backup drive directly to my Mac. To my dismay, I discovered that I couldn't then unplug it and then move it ...
2
votes
1answer
586 views

How should I copy OS X server environment to another machine for update?

I have a server running Server.app (3.2.2) on Mac OS X 10.9.5. It hosts File Sharing, Mail, VPN, Websites, DHCP, DNS, and Open Directory etc. It also hosts phpBB3 bulletin boards. Because the OX ...
0
votes
1answer
51 views

iPad 2 Broken Screen!

I dropped my iPad 2 and the LCD broke so I can't see what's happening. Is there a way I can see my iPad screen on my computer so I can make a backup of the files in specific apps. I know that you can ...
0
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0answers
41 views

How to regularly and incrementally backup photo streams?

I have a bunch of photo streams that I share with my wife. I am already using iCloud photos but we would like to backup certain streams regularly to some external media, like SD-cards or hard disks. ...
1
vote
1answer
366 views

Make Time Machine-like backups of Photos onto external drive

I don't need to backup my whole disk but I want to backup my Photos once a month. From what I've read, Time Machine seems to work amazingly well so I was hoping for a similar solution for Photos. I ...
0
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0answers
73 views

Interpretation of com.apple.MobileBackup.plist file

I am looking for some explanations about the file com.apple.mobilebackup.plist that can be found inside iPhone backups. It seems to be related to the backup process but the data I see inside does not ...
1
vote
1answer
85 views

Where are iTunes music files located, if they are not in Music/iTunes/iTunes Media?

I recently rented a MacBook Pro because I needed to take mine in for a hardware recall. Before giving mine up, I transferred the folder ~/Music/iTunes and the file ~/Library/Preferences/com.apple....
2
votes
1answer
54 views

Use Automator for saving file on NAS, what happen if NAS is not accessible?

I'm still new with OS X and have learned how to use Automator for zipping a folder in one file, named with date, on my Hard Disk. I saved the set of actions as an app. I'm planning to use Calendar to ...
6
votes
4answers
978 views

Using rsync to backup

I currently back up the contents of an external hard drive A by (1) deleting everything in the destination external hard drive B and (2) copying everything from A to B (in Finder). The external hard ...
0
votes
1answer
863 views

I can't enable iCloud backup on my phone

My iCloud backup is currently off. So I go into Settings/iCloud/Backup and switch the iCloud backup slider to on. It comes up with warning stating that the phone will no longer back up to my ...
0
votes
1answer
172 views

How to move iMovie projects from iPhone to a computer for storage?

I have a bunch of iMovie projects on my iPhone and they take up quite a bit of space. I'd like to move them to my Windows PC and then get back to them later. In iTunes I tried going to Device/Apps/...
0
votes
1answer
17 views

Can one exchange SSD's in a single MBP for doing a back-up (delayed) on one of them?

My logic board decided to leave without saying good-bye, MBP Mid 2012. This only serves as a delayed backup. I did however run Time Machine to backup my stuff, unfortunately it was 180 days ago... ...
0
votes
1answer
27 views

MacBook turned off during Time Machine initial back up - What do I do?

My external hard disk was partitioned to 3 partitions and one of which (300 GB) was set up with Time Machine. The initial back up started and was 3 hours through (around 65% of 211 GB complete). I ...
0
votes
1answer
35 views

How to rollback and override to a specific date within a Time Machine backup

my situation is kind of weird. I've totally crashed my system yesterday after installing bootcamp/windows 8.1 (bad partition format). Fortunately, I have a full backup Time Machine on a Drobo 5D (...
3
votes
1answer
56 views

MacBook Pro, iCloud Drive, Time Machine and Time Capsule 2

Can I use Time Machine and Time Capsule 2 to backup not only my MacBook Pro files, apps, etc. but also the files stored on my iCloud Drive for sharing with my other MacBook Pro and others?
1
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0answers
46 views

Is it safe to backup only the Photos.app library, and not the older iPhotos?

Question: Is it safe to take a backup of just the newer Photos.app library, or may it have some crazy dependencies into the older iPhotos library? Background: On my 479 GB HDD, 348 GB is used by "...
0
votes
0answers
20 views

iCloud storage differences

I was wondering if anyone could explain to me why does icloud show that I have 4.28GB left out of 5GB when my iphone backup is 2.7GB large ? I deleted the backup and backed up again and it's the ...
0
votes
2answers
654 views

How do I backup and external hard drive (iPhoto Library) to another external hard drive?

My iPhoto Library is on an external hard drive. I want to copy it to another hard drive as a back up. It looks like Time Machine only backups the internal hard drive and selected externals. I don't ...
0
votes
1answer
3k views

iTunes is not showing device backups - can't restore backup

In iTunes (12.3 on Windows), clicking Edit > Preferences... > Device tab shows an empty list of backups even though there should be a bunch of them. I needed to get my phone replaced, so I backed ...
0
votes
0answers
47 views

iCloud Storage Space Mysteriously Shrinks

Some years ago I started paying for additional iCloud storage. I'm sure they continued to play with the pricing model and so it's no surprise to see in my receipt history that I was charged $40 ...
1
vote
1answer
54 views

Can a third party cloud backup app backup all user accounts on my Mac?

I use an app called LiveDrive to backup my Mac running OS X 10.9.5. It provides incremental Cloud backup. My user account is an administrator and it is under this account that the LiveDrive backup ...
0
votes
2answers
554 views

OS X Blu-ray support to read / write BD-R discs for data storage

What I'm looking to achieve is to write (and read) data files on BD-R discs for storage / backup / archive purposes, just like one can do with CD and DVD discs. For clarity, I am not interested in ...
0
votes
1answer
24 views

Time Machine exclusions added via tmutil do not appear in TM “Options” list

I can successfully add Time Machine exclusions using tmutil addexclusion and I can verify exclusions successfully with tmutil isexcluded but if I then open up Time Machine's Preferences and click "...
0
votes
0answers
24 views

How can I fix my external HDD?

So, my mac suddenly restarted because of an error. I was downloading some files in my external HDD when it happened. When my macbook started up, I could not open my external HDD, I tried to repair it, ...
0
votes
1answer
1k views

How can I safely backup and remove Photos from MacBook (El Capitan)?

Sub question: Can this be done without a great deal of manual nonsense? I have over 100GB of Photos / Videos in my library after a couple years of imports from my iPhone. While I know that most of ...