Preserving copies of data which enable recovery from a data loss event.

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0
votes
1answer
64 views

I can't find Notes on iCloud

I had an iPhone 5c, backed up to the computer. Then I also backed up my new iPhone 6s Plus. Everything restored to my new iPhone except my Notes. I can't find them on iCloud, or on the computer ...
0
votes
0answers
31 views

Upgraded iPhone 4 to iOS 7 and restored from iTunes, but still being asked to restore or set up new

Using iTunes on OS X, I have first backed up my IPhone 4, and then have selected Update. When everything was complete, the phone restarted, then once I had entered my language and region, it gave me ...
3
votes
3answers
420 views

Why is Time Machine backing up to .sparsebundle file?

In the past, I had used only an external hard drive for my backups. It worked great, and it backed up to folders, in a way that I could go to individual files in the backup. I decided that since I was ...
0
votes
1answer
198 views

Cannot make iCloud backup with iPhone 5

My iPhone 5 cannot make any backups anymore. My last backup is from June 2015. I have checked if: I have enough space in iCloud (about 3 GB). The size of the backup (approximately 790 MB). Removed ...
0
votes
1answer
3k views

Unknown email password required after selecting iCloud backup

While restoring or setting up an iPhone (new or old) and choosing a backup from list of provided backup in my iCloud, I'm shown to enter a password for kmward@roadrunner.com , which I don't have idea ...
22
votes
2answers
125k views

How big should my Time Machine backup drive be?

My 13" MacBook Pro has 500GB internal hard drive space, and I bought a 1TB external HDD to use as my Time Machine backup. I only read from many articles that the backup should be about 2 to 3 times ...
0
votes
1answer
41 views

How can I safely clean up open files left by spotlight on my external hard drive?

Spotlight decided to index my external hard drive that I use for backups without asking my permission. This made it impossible for me to safely eject the external hard drive without potentially ...
2
votes
1answer
4k views

Time Machine Backup Failed

Ive been using my Time Machine for almost 3 years without any problems. It's a 3 TB LaCie. This week it has decided to stop backing up my work. I tried repairing the disk and unmounting and remounting ...
1
vote
2answers
29 views

Is there “danger” in removing Macintosh HD from my Time Machine as a back up? I want to use Seagate Backup Plus Drive

I'm a novice (obviously!), and my Seagate will not back up my computer because it says there is nothing to back-u since my Macintosh HD is in my "Exclude these items from backups" under "Options". ...
0
votes
2answers
33 views

View iPhone back up in iTunes

I have backed up my iPhone to iTunes (via wifi) to my Mac. How do I go back and view contacts, etc. on my mac?
0
votes
0answers
71 views

iPhone iCloud Backup location of “blocked numbers/contacts” list

I am wondering if anyone knows the exact location in an iCloud backup of an iPhone running iOS 9, in which I can find the list of blocked numbers or respectively blocked contacts. I'm guessing it's ...
1
vote
2answers
6k views

My available disk space does not make sense. Why?

I have a 256 GB SSD installed in my Macbook Pro. Today I observed that Finder tells me that I have a free disk space of 247.51 GB, which is unquestionably wrong. At the same time, in System → ...
1
vote
0answers
58 views

Network Intermittency with Time Machine causes a 'Completed Verification' dialog

It appears that when disconnecting from a network while a TM backup is in progress results in the "Time Machine has completed a verification of your backups" message once the connection to the backup ...
0
votes
2answers
27 views

Saving Calendar entries when deleting exchange account

Recently left a job and am deleting the Exchange account from my MacBook Air associated with the company. I no longer have access to the account (password has been changed, naturally) but I would ...
0
votes
2answers
64 views

Inherit Time Machine backup after changing source hard drives

I am using Time Machine to backup an external HDD (A) (2 TB) linked to my computer to an external 6 TB HDD drive. I now had to shift the data from HDD (A) to a new 3 TB one (B). Is there a way to ...
6
votes
5answers
14k views

How do I stop iTunes from automatically backing up the iPad?

I'm trying to move some pictures from my laptop to my iPad, but every time the first thing iTunes starts doing is making a backup of the iPad. But since I already keep a backup at my desktop, I want ...
2
votes
1answer
5k views

Is it possible to backup iOS devices to an external drive?

I have a new Mac Pro with a small 256GB SSD. I have a larger 2TB drive that I run backups to. My girlfriend has a MacBook Air with a tiny 128GB SSD. Our problem is our iPhones have 50GB of music, ...
0
votes
1answer
176 views

Time Machine says not enough space but there is plenty of space, please help!

I'm not sure what happened but I used to be able to backup to a drive shared with a networked mac mini using OSX server. Now all of a sudden it says there is not enough space. So I reformatted the ...
1
vote
2answers
54 views

System logs backup with Time Machine

It seems that Time Machine does not backup system.log in /private/var/log. Mac OS X 10.9.5/Six core Intel Xeon Can I force that file to be backed up?
0
votes
2answers
59 views

How to check which files have been copied to the main hard drive and which ones have not been copied?

I formatted my MacBook main drive some months ago and, in order to not lose data, I created a .dmg image of the hard drive before the formatting procedure and saved it to an external device. Then, ...
0
votes
2answers
242 views

How do I export photos from my iPhone 6 to my Western Digital external hard drive for backup copies?

How do I export photos from my iPhone 6 to my Western Digital external hard drive using my Mac? I need to clear up space on my phone already and can't believe how frustrating it is trying to figure ...
0
votes
2answers
2k views

Can't restore Time Machine backup to Macintosh HD

Today I found my Mac shut down. It won't boot again anymore. When I try to turn it on, it just shows the Apple logo, a loading bar and after 1/3 progress it just shuts down again. After some research ...
5
votes
1answer
17k views

How to backup/export photos/videos from the new Photos app to an external hard disk?

I have a huge library in the new Photos app on my Mac OS X Yosemite machine, I want to know the easiest way to export or backup all these photos and videos on an external hard disk (formatted for ...
0
votes
1answer
37 views

Unable to restore apps to new Iphone

I tried to restore my apps to my new iPhone but 2 of the apps failed to be restored. Then I checked the app store and found out that they are no longer available, maybe Apple took them down. Does that ...
1
vote
1answer
47 views

Can a third party cloud backup app backup all user accounts on my Mac?

I use an app called LiveDrive to backup my Mac running OS X 10.9.5. It provides incremental Cloud backup. My user account is an administrator and it is under this account that the LiveDrive backup ...
0
votes
1answer
42 views

How do I get my iPhone backups open

I'm trying to extract my old iPhone's backups. I'm using the iPhone Backup Extractor, and it tells me the status of my backup is "complete and encrypted". I don't recall ever encrypting my backup so ...
1
vote
1answer
261 views

Make Time Machine-like backups of Photos onto external drive

I don't need to backup my whole disk but I want to backup my Photos once a month. From what I've read, Time Machine seems to work amazingly well so I was hoping for a similar solution for Photos. I ...
2
votes
2answers
9k views

What happens if I click “delete backup”, do I still have my photos on the camera roll?

I'm running out of space in iCloud, so I decided to turn off all the backups and delete them. What happens if I click "delete backup" at the bottom of the manage store page? Do I still have my ...
0
votes
0answers
21 views

tmutil associatedisk -a has no effect

I used this method often in the past and it always worked well. Now, however, tmutil will not re-associate my external disk. I copied the contents from drive A to drive B. Now I would like to continue ...
0
votes
0answers
48 views

Western Digital - My Passport Pro 4TB Drive won't stay mounted in JBOD Mode

I have a WD My Passport Pro, currently having issues as I need to encrypt the drive in order to protect the data I am going to store on it. I am aware that this will not be possible with the drives ...
0
votes
0answers
11 views

Mac backup disc stopping to list/show backups

Since changing to El Capitan, my backup disk often stops showing the complete recent list of backups. Finder will list the last backup in the second folder (named as my computer is, just under the ...
3
votes
4answers
16k views

Is there any way to backup and restore your iOS apps *without* re-downloading all of them?

I've got a problem. The first step, as they say, is acceptance. My problem, is apps. I've got over four hundred on my phone, generally. It floats around that count, anyway. I think, perhaps, it comes ...
0
votes
0answers
156 views

Whatsapp Restoring Backup not working :/

Im having some real problems with WhatsApp. I have restored my iPhone from an iCloud backup and now wanted to get my WhatsApp history back, so I choose to restore from iCloud within WhatsApp, it ...
3
votes
2answers
531 views

Crashplan headless suppport: .ui_info resets every time I reboot

I've recently updated to CrashPlan 4.3.0 on my mac running OS X 10.10.3. I've followed the headless guide on the CrashPlan support site and contacted their support line, whom are usually good but ...
0
votes
0answers
28 views

Passport couldn't back up

I have had my passport for a couple of years and yesterday I got a message that it couldn't back up. (see below) Time Machine couldn’t complete the backup to “My Passport”. Unable to complete ...
6
votes
4answers
687 views

Using rsync to backup

I currently back up the contents of an external hard drive A by (1) deleting everything in the destination external hard drive B and (2) copying everything from A to B (in Finder). The external hard ...
2
votes
2answers
3k views

After upgrade to Yosemite Time Machine says “Disk Full” even if there's 350GB free space [closed]

I upgraded to Yosemite yesterday, and just now I got a Time Machine alert Disk is Full although there are 350+ GB on the backup disk according to Finder. It said it had deleted an old backup ...
0
votes
0answers
32 views

Keep whole Time Machine backup plus incremental Photos backup on external HDD

I have a 320 GB HFS+ external HDD. My MacBook Air only has 128 GB of storage which is why I want Time Machine to back up my Photos to that external drive in order to be able to delete the Photos off ...
0
votes
0answers
17 views

Time Machine complains of changed identity of backup volume

I had to reboot my TimeCapsule, since it was non-responsive. After the reboot, everything seemed to work fine. Except for TimeMachine on my iMac. It complains about a changed identity of the backup ...
0
votes
0answers
62 views

Remove hidden iCloud folder from Time Machine backups

Problem: Inspecting my Time Machine backups using BackupLoupe, I found that a hidden folder in iCloud drive is taking up a lot of my backup space. I don't want to backup this specific hidden folder, ...
0
votes
0answers
36 views

Will a Time Machine backup drive still be recognized as such if I add a USB hub between it and my Airport Extreme?

When I first set up my Time Machine backup, I did the initial backup by connecting the USB backup drive directly to my Mac. To my dismay, I discovered that I couldn't then unplug it and then move it ...
2
votes
1answer
311 views

How should I copy OS X server environment to another machine for update?

I have a server running Server.app (3.2.2) on Mac OS X 10.9.5. It hosts File Sharing, Mail, VPN, Websites, DHCP, DNS, and Open Directory etc. It also hosts phpBB3 bulletin boards. Because the OX ...
0
votes
1answer
44 views

iPad 2 Broken Screen!

I dropped my iPad 2 and the LCD broke so I can't see what's happening. Is there a way I can see my iPad screen on my computer so I can make a backup of the files in specific apps. I know that you can ...
0
votes
0answers
326 views

Trying to restore phone from backup, but can't update iTunes to latest version

I'm trying to update iTunes to the latest version in order to restore my newly repaired iPhone from backup. When connecting my phone to iTunes, a message box appears saying I have to update iTunes to ...
0
votes
4answers
3k views

Is it possible to restore OS X .dmg file to External Drive?

I recently traded in my iMac with 1TB HDD for a MacBook Pro with a 256 GB flash drive. I want to restore my previous hard drive but obviously it won't fit on the new hard drive. Is it possible to ...
1
vote
0answers
117 views

Restoring iPhone 5 fails - error 2001?

I've just moved to the States and a family member kindly passed on an old AT&T iPhone 5. The trouble is that it's stuck in a reset loop. When I go into recovery mode and try to restore the phone, ...
4
votes
3answers
11k views

Can I restore from a 16GB backup to an 8GB iPhone

I recently switched to Verizon. My wife's phone was a 16GB AT&T iPhone. Verizon had the 8GB version for free with the contract. Is it possible to restore from the 16GB backup to the new 8GB ...
0
votes
0answers
29 views

How to regularly and incrementally backup photo streams?

I have a bunch of photo streams that I share with my wife. I am already using iCloud photos but we would like to backup certain streams regularly to some external media, like SD-cards or hard disks. ...
2
votes
1answer
116 views

How can I omit FCPX Render Files from a Time Machine backup?

I want to be able to add my Final Cut Projects and Events folders to Time Machine, but annoyingly Apple have decided to put a Render Files folder within each and every Events folder. Is there a way ...
1
vote
1answer
65 views

Where are iTunes music files located, if they are not in Music/iTunes/iTunes Media?

I recently rented a MacBook Pro because I needed to take mine in for a hardware recall. Before giving mine up, I transferred the folder ~/Music/iTunes and the file ...