Preserving copies of data which enable recovery from a data loss event.

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2
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1answer
3k views

How best to restore BootCamp partition from Acronis TrueImage backup?

The replacement for my dead Macbook Pro Retina arrived yesterday, and the Mac side of things was restored from a Synology NAS in 30 mins, which was great... But on the BootCamp partition, it's a ...
0
votes
0answers
27 views

Time Machine, Drive not available

My friend has a MacBook Pro. I've wanted to do some backup on an external drive (Lacie 1TB) with Time Machine. Now, since the backup is in the external HDD, I can not use the internal drive of the ...
0
votes
1answer
21 views

After restoring from Time Capsule, a “Reset Password” button appears on the login screen

After sending my MacBook Pro out for repairs, I got it back as a factory reset, so I had to go through the process of restoring from my Time Capsule. After completing the restore, there's now a new ...
1
vote
1answer
2k views

Huge camera roll backup but no pictures

I have my iOS 6 phone synced with iCloud. I had a storage shortage on iCloud so I deleted pictures from my phone, however this does not solve the problem - my phone still complains that it doesn't ...
2
votes
3answers
50 views

Permissions For Mounted Backup Disk

I just dropped a new SSD into where the optical drive was on my macbook pro. I did a clean install of 10.9, and i left the old drive as is without running migration assistance. My Old HD is now ...
1
vote
1answer
33 views

How to safely do a factory reset, lend my iPad, then restore it?

Someone wants to borrow my iPad2 and I'd like to make a complete backup of it do a factory reset let my acquaintance generate their own AppleID and use the device for a day after the device is ...
0
votes
1answer
704 views

Remove missing pictures in iPhoto

My iPhoto (iLife 11, version 9.1.5) committed sepuku. No fear, I have backups. The backups I restored, instead of having 182GB of poorly taken pictures, ended up taking 276GB. Something failed with ...
1
vote
2answers
78 views

Unable to create iCloud-Backup

i wanted to create an icloud backup for my iphone. after i started i lost my wifi connection because i left my house. after i came back i found out, that the backup failed. since then i was not able ...
1
vote
2answers
4k views

How can I prevent a forced iOS7 upgrade when restoring iPhone 4s from backup

For some reason my iPhone 4s (running on latest iOS 6 and never jailbroken) has crashed and is stuck on a rebooting loop. I tried to restore my iPhone from a backup I made about a week ago. iTunes ...
1
vote
1answer
10 views

Restored phone without backing up first

I have never backed up my phone (stupid, I know) and just upgraded to iOS 7. Unfortunately something went wrong and it reset everything. It gave me options to set up as new phone or a previous back ...
3
votes
7answers
737 views

How can I get back a system file after deleting it from my Mac?

I've deleted a system file from my Mac and need to get it back. System files can include: hidden files in the root of / /System files /Library files /Applications files that ship with the core OS ...
1
vote
1answer
35 views

Time Machine backup of renamed computer fails

After getting a new MacBook Pro recently, I decided to reuse my old MacBook Pro as a home server. I reformatted the disk and reinstalled OS X, giving the computer a different hostname (let's call it ...
3
votes
2answers
66 views

Best way to transfer over 40 GB of files from Windows to OS X

A while ago I made a copy of my Aperture library on my Windows machine in case my Time Machine drive failed. My Time Machine drive failed last night and now I would like to restore this backup. When ...
2
votes
3answers
91 views

Why do I need Wi-Fi to backup to iCloud?

What is the rationale behind requiring Wi-Fi to backup to iCloud from my iOS device? What is wrong with using 3G or 4G to backup?
0
votes
1answer
5k views

iCloud backup does not show up in restore list

The only iCloud backups that show up in the list when choosing to restore a brand-new iPhone (4S) are ones from November last year. However, I know that there should be much more recent backups than ...
0
votes
1answer
151 views

Restore Windows 8.1 System Image Backup to new Boot Camp partition

I just got a new hard drive because the old one was going bad. I made a system image backup of the old Boot Camp partition and saved it to an external drive. Got the new drive set up, with Mavericks, ...
1
vote
0answers
40 views

Best way to backup a handful of Macs?

We're a relatively small company that are seeing a need for remote managing (installing apps, updating etc) and backing up a handful of Macs, and I'm trying to figure out what would be the best way ...
0
votes
0answers
76 views

Why won't Time Machine restore my files?

I replaced the hard drive in my iMac after making a time machine backup of the old drive. I've installed Mavericks on the new drive and booted with it. The old drive (time machine) is connected via ...
4
votes
3answers
28k views

Where does iTunes store my iPhone and iPad backups?

Where does iTunes store data for iPhone and iPad backups? I know that—on a Mac—the following folder is ostensibly the only location. ~/Library/Application Support/MobileSync/Backup I actually ...
1
vote
1answer
6k views

How can I combine text messages from my old iPhone with my new iPhone?

I just bought a new iPhone 5 and used it before restoring the backup from my old iPhone 4. Now I would like to restore the backup from my old phone without loosing the text messages already on my new ...
4
votes
1answer
93 views

Can I have two Time Machine partitions on one hard disk drive?

I know that someone can use a partition on a hard disk drive for Time Machine, but is it possible to specify more than one partition on a single drive for this purpose? The scenario: My partner and ...
0
votes
1answer
397 views

New restored iPhone getting “iTunes couldnt not back up the iPhone because the backup session failed”

I looked everywhere and I can't solve this. I looked at Error trying to backup both iPhone4 and iPad (1) after 4.3/iTunes/XCode updates and didn't solve my problem EDIT: I have a used phone (1st ...
0
votes
1answer
41 views

Error code 80070022 and 80070057 when trying to backup music from iPod Classic

I'm attempting to backup all of the music from my 80GB iPod Classic to my Windows Vista computer. My old computer (the one originally with the backed up music) died on me, so iTunes wont backup music ...
3
votes
1answer
1k views

Mac OS reinstall - what to backup for manual restore?

In the next few days I'll have to reinstall my Mac OS/ Snow Leopard computer. I'm trying to figure out what to backup first. I’m not talking about the user data but rather OS specific things like in ...
3
votes
2answers
4k views

How to upgrade from iOS 4 to iOS 6 without losing app data

I am still on iOS 4, and I understand that I need to erase my iPad before upgrading. But I don't want to lose the game data stored locally, particularly Candy Crush. :) Is there a way to preserve data ...
2
votes
1answer
2k views

Time Machine backs up a huge quantity of data on every run

I have a MacBook Pro with Snow Leopard and a Time Capsule. In the last few days every backup took over 100GB of data. I don't know if there is some issue with permissions or something similar, but to ...
0
votes
1answer
40 views

Time capsule not backing up

Since many days, my time capsule, isn't making any backups. I checked the light status and its green, when choosen the command for backup now, it spends good amount of time (10-15 min) saying ...
0
votes
2answers
265 views

Clean install of Mavericks via Snow Leopard using Time machine dat recovery

When purchased, my iMac came with Snow Leopard, plus installation disks, but I recently upgraded the OS to Mavericks, in order to use the latest iteration of Garageband, i.e. Garageband 10.1. ...
2
votes
2answers
1k views

iPhone backup data overwritten by mistake

I was updating my iPhone to iOS 7 and in the process I took a backup of my phone. After installing iOS 7 on my iPhone, I connected it to iTunes and instead of pressing Restore from backup, I pressed ...
0
votes
1answer
56 views

iTunes Backup - iOS & Settings only - No Apps

Is there a way to backup the iPhone such that none of the apps are included? I can always download the apps from the iTunes App Store after the iPhone is restored. I would like to backup all the ...
3
votes
1answer
243 views

iOS 7: iCloud backup fails silently

Like so many other people, I have an iOS 7 device that fails to backup to iCloud. Automatic backups don't occur, and I periodically get the "your iPhone has not been backed up in n weeks" message. ...
1
vote
2answers
77 views

How can I manage iCloud Backup?

My iPhone as well as mini iPad give me the statement "this has not been backed up for so many weeks as there isn't enough room in icloud. I am not as savy as I wish. I plug them into my computer and ...
1
vote
0answers
1k views

How can Time Machine in Lion backup the volume content of a sparse bundle disk image?

Using Mac OS X 10.7 (Build 11A511), attempts to backup volume content with Time Machine have failed. With a simple non-encrypted image I tried three approaches: the traditional workaround, which ...
0
votes
0answers
37 views

iPad 3 - not automatically backing up (iOS7)

I have an iPhone 5 and a iPad 3, both running the latest versions of iOS7. Both are attached to the same iCloud account, which has just over 3GB free space. My iPhone is charged every night and ...
0
votes
0answers
38 views

iTunes won't back up bc it's corrupt or incompatible

I can't back up my iPhone to iTunes and haven't been able to for almost a year. I updated my phone, I've reinstalled iTunes, |I've deleted the backups existing in the preferences. Any forum I've ...
1
vote
2answers
42 views

How does Time Machine deal with moved files

I have a large photo library (a couple of 100GBs of data) on an external hard drive, but I will need to move it to a different drive. When moving the files, will time machine try to backup up all the ...
3
votes
1answer
4k views

Does Time Machine need a “clean drive”, or can I use an old hard disk

I want to use Time Machine on my Mountain Lion. I have 1TB external HDD I use for storing various stuff. The thing is I selected the drive for Time Machine to work on but nowhere it is mentioned ...
1
vote
0answers
15 views

Where are file permissions stored, when itunes backs up an ios system?

One of my ios backups seems to restore file permissions incorrectly (one of the files is restored as read only, or maybe under an incorrect user name). Is there an easy way for me to fix this? Where ...
6
votes
1answer
246 views

Does Time Machine Copy Renamed Files?

Okay - so I have a relatively simple question but can't find a clear answer. Say for instance I have a large video file in FolderA named something.avi. Time Machine then makes a pass and backs this ...
0
votes
3answers
11k views

Will upgrade of iOS delete any of my videos or photos?

I wanna upgrade to the latest iOS 5 and wonder if my existing photos and videos at Camera Roll will be still on device. Is that right? Or I have to backup them before upgrading? If so, how would I do ...
2
votes
1answer
73 views

Can I backup an arbitrary file on iCloud?

If I open iCloud in System Preferences, it says I have 5 GB of storage available. I'd like to use it to back up some zip archives of source code. Is that possible, or can you only access that ...
1
vote
1answer
17 views

Back up an external hard drive with video on it

Can I use Time Machine to back up an external hard drive that I use to store video on to another external hard drive without having to back up the Mac Book Pro as well?
2
votes
2answers
38 views

Restore from backup or start anew?

I have a new iPad air to replace my old iPad 2. I'm from a PC background but love Apple phones and tablets and have always wondered, from a performance point of view, would it be better to restore ...
1
vote
2answers
59 views

Hard drive backup issue in Mavericks

My hard drive had some bad sectors recently, so I backed up, re-formatted, and clean installed Mavericks. Everything seemed to work fine until couple days ago when I tried to look at some photos I ...
5
votes
3answers
963 views

Time Machine error creating the backup folder on a spacious hard drive

I have upgraded recently to Mavericks, and am setting up Time Machine on this system for the first time (it wasn't set up with the earlier OS, Mountain Lion.) Time Machine successfully backs up once ...
1
vote
0answers
99 views

Mounting SMB network share from Mavericks recovery mode

I would like to be able back up my macbook on a weekly basis doing the following: boot into recovery mode mount a windows SMB network share use disk utility to save a disk image to the network share ...
4
votes
3answers
5k views

Storing and working off iphoto and itunes library on NAS?

I have the 2011 macbook air with 128gb ssd. Storage is low so i'm hoping to set up for the very first time, a NAS to host large files such as photo's (raw format), video's and music (lossless and aac ...
1
vote
1answer
2k views

Password not working on time machine restore after clean install

So I recently wiped my computer clean because it had some problems, and did a clean install of Lion from a flash drive. I then restored my user from a time machine back up originally made from my ...
0
votes
1answer
30 views

Issues with Google + Auto Backup, how do I troubleshoot?

I'm trying to set up a Mac to auto sync pictures and videos already available on the Mac with Google+, mostly because they allow an unlimited amount of photos and videos to be uploaded as long as they ...
7
votes
4answers
494 views

Will a cloned hard drive function exactly as the original?

If I buy a new hard drive and clone my original onto it (using Carbon Copy Cloner or something similar), will my computer function exactly the same as it did before? Will things like licensed programs ...