Preserving copies of data which enable recovery from a data loss event.

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0
votes
2answers
25 views

Restore a repaired iPhone 5 from backup

I had a ton of problems with my iPhone 5. I backed it up and took it to the Apple Store. I got a loaner while getting it fixed and put the latest iPhone backup on loaner phone. Then I got my iPhone ...
0
votes
1answer
51 views

Finding the directory an application uses for temporary files

Is there procedure or tool that can be used to find the directory in which an application stores its temporary files? My cloud backup service reports how many files remain to be backed up. This ...
2
votes
1answer
38 views

Convenient way of maintaining differential backup of a large file

I'm interested in maintaining differential backup of a file (~2GB). I have Time Machine set up to cover the whole system but in case of this particular file, I would like to have a convenient backup ...
0
votes
1answer
1k views

Extract email Password from an Encrypted Backup

How can I extract email passwords from an encrypted iOS backup stored in iCloud?
0
votes
0answers
33 views

Restored from time machine, photos in one big pile

Our iMac (OS X Yosemite 10.10) got a new hard drive a few weeks ago, and I used Time Machine to restore from LACIE. Everything seems fine, except for the photos (I guess it's iPhoto '11, it says ...
0
votes
2answers
80 views

how do you backup iphone when some of the apps have the old style appleid?

i have an iphone 4s. some of my apps where installed with my original apple id from years ago. at some point apple required/changed everyone to use email as their apple id. Now when i try and back ...
0
votes
0answers
24 views

Merging or combining two iOS backups

In May of 2015 my iPad Mini died because it got wet. I purchased a new iPad Mini 3 and reinstalled the apps I wanted on it ( and mourned the loss of my old Mini). Now that it's July and my new mini ...
0
votes
3answers
42 views

Why does iCloud use storage even when i have deleted all my backups?

I had 3 devices but now I have removed all. There are no photos synced, no keynotes or any documents saved.. but if you see the screenshot my iCloud drive says i am using 1.09GB ++ of data. No ...
5
votes
2answers
2k views

iOS 7: iCloud backup fails silently

Like so many other people, I have an iOS 7 device that fails to backup to iCloud. Automatic backups don't occur, and I periodically get the "your iPhone has not been backed up in n weeks" message. ...
3
votes
2answers
270 views

iCloud storage full: “Not Enough Storage”. Backups exceed 5GB

Just like everyone else, I get the notification that my iCloud is full and no backup can be made. iOS gives me the suggestion to upgrade my storage on my iCloud account. Because I only want to store ...
2
votes
0answers
27 views

Move single user Time Machine backup drive to OS X Server

I have an external hard drive which is currently used as a Time Machine backup drive for a single machine. I'd like to move the drive to my Server machine and use it for network backups for all my ...
3
votes
1answer
118 views

Booting from another mac's hard drive

My Macbook recently developed a video card problem, and I got another Macbook, both running Yosemite (though perhaps different subversions). I got my old hard drive out and connected it to my new ...
2
votes
1answer
47 views

Backup data from Macbook pro which won't boot

I have a 13" 2010 Macbook Pro which I am unable to boot. The most possible reason for it is that the Logic board has short circuited. I have detailed the problem in this separate post: Macbook Pro - ...
0
votes
1answer
44 views

Backing up Macintosh HD via Disk Utility (error -5344)

I am trying to backup the Macintosh HD, to my external hard drive via disk utility. I created a blank image and tried to restored my MacintoshHD to that image, but the error pops up, "Restore Failure: ...
0
votes
0answers
48 views

How do I manually restore whatsapp data? (Where are its files?)

I have an itunes backup from a few days ago and I wan't to restore the whatsapp messages from there. I am able to extract the data from the backup but I'm not sure which files whatsapp cares about. ...
1
vote
0answers
101 views

Why is Time Machine (in 10.10.4) waiting for Spotlight to finish indexing?

I upgraded to 10.10.4 (from 10.10.3) yesterday … I've noticed since then that the hourly backups to my Time Capsule (4th gen, 2 TB) seem to take forever to get started ("Preparing …"). I took a look ...
0
votes
0answers
21 views

Mac OS crashed! Need help extracting backed up data

I have disk image file on my external HDD. I tried to extract file from mac.dmg file using 7z x mac.dmg and this is what I got: Processing archive: mac.dmg Extracting 0.MBR Extracting 1.Type EE ...
0
votes
1answer
59 views

On iPhone, don't backup videos in a video app to iTunes

I've got a video app, AVPlayer, on my iPhone. When I put videos in there, and then sync and backup to iTunes, the videos are also backed up. This can take up a lot of time and space to backup those ...
2
votes
3answers
9k views

Why do I need Wi-Fi to backup to iCloud?

What is the rationale behind requiring Wi-Fi to backup to iCloud from my iOS device? What is wrong with using 3G or 4G to backup?
1
vote
0answers
9 views

Backup Time capsule content for later restore

I am selling my Time Capsule. I would like to back up its contents so that when I get a new one later, I can restore its contents back. There is a documented way to backup and restore to a new time ...
0
votes
2answers
35 views

How do I retrieve photos from an iphone backup?

I have an iphone backup with screenshots I'd like to extract. They aren't on icloud/iphoto. Is it possible to retrieve them? I no longer have the phone. Thanks.
0
votes
0answers
44 views

Time Machine on Time Capsule over the internet

I have a Time Capsule (the Apple hardware) at home that I use for Time Machine (the OSX software) backups. It's configured with my Apple ID and I am able to access the disk with the backups over the ...
3
votes
0answers
57 views

How to export all elements in a iPhone WhatsApp chat?

I need to export all contents in a WhatsApp chat, going back several months, including lots of audio and other media. This is for legal reasons, thus I absolutely need each and every element in the ...
2
votes
2answers
4k views

How can I stop my iPhone displaying “iCloud Backup requires that you verify your password” repeatedly?

Due to what turned out to be a (I assume unrelated) sim card problem, I recently wiped my iPhone 4, and then reinstalled from a backup. Since then, multiple times per day, my iPhone displays a ...
0
votes
1answer
1k views

Restoring to a 10.6.8 from Time Machine that backed up a 10.8 system

I spilled coffee on my Macbook Air and didn't turn it off in time. It's fried. I have a Time Machine backup of the entire system. I believe it was running 10.8 when it died. I want to format my old ...
3
votes
3answers
10k views

Time Capsule Connection Failed after update to Mavericks

After I updating OS X to Mavericks, Time Machine backup stopped to work on Time Capsule. I am connected on internet through Time Capsule without problems AirPort Utility indicators are green with ...
1
vote
1answer
267 views

How can I regularly move movies in iTunes to an external drive?

I have been adding a lot of movies to iTunes lately. Problem is, the size grows very quickly. I appreciate having the metadata in one place, but I would want to move the actual files to an external ...
0
votes
1answer
50 views

iPhone 5 backup to iCloud not starting

I have tried to start my back up manually because the automatic back up isn't working for some reason. The last backup was June 3, 2015. I have the icloud backup on and I have plenty of space in my ...
7
votes
4answers
69k views

How can I move photos from iPhone to my local disk?

This has me stumped. I have nearly 4GB of photos and videos on my phone, and I want to put them into my computer's pictures folder. I have opened Windows Explorer and found the photos in the weird ...
12
votes
2answers
21k views

If I upgrade to iOS 5, can I restore a 4.2 backup?

I have an iPhone 4 with iOS 4.2 backed up to one of my PCs which I no longer use. If I upgrade to iOS 5, will I lose the opportunity to restore from one of these old backups? Would I be able to ...
2
votes
0answers
28 views

Migration Assistant problem

Replacing a failing HD with an SSD in an early 2011 MBP 13". Made a Time Machine backup to an external USB HD with original disk, installed the SSD, installed OS X from the install DVD that came with ...
1
vote
0answers
36 views

Export / Backup emails on iPad (Locally only)

My email was hacked. The hacker deleted all the emails on the server and are unrecoverable. I have the emails still sitting on my iPad which was originally connected through IMAP. I need to get these ...
3
votes
2answers
15k views

How can I restore a backup of a phone with the same name?

I broke my iPhone 3G S and bought a new one. During the setup of the new one I chose to set it up as a new phone. I gave it a slightly different name because I thought I'd want to keep old phone's ...
4
votes
7answers
16k views

How can I get back a system file after deleting it from my Mac?

I've deleted a system file from my Mac and need to get it back. System files can include: hidden files in the root of / - especially unix files in /private /System files /Library files ...
0
votes
0answers
25 views

backup failed: problem connecting to server

My problem appears identical to that described here: airport utility shows green for time capsule and internet, but backup fails with "there was a problem connecting to the server NameOfServer". The ...
2
votes
3answers
4k views

iPhone – restore from iCloud backup of newer iOS version

I have an iCloud backup from an iPhone running iOS 8.3. Now, I'd like to restore another iPhone from this backup. The problem is that the other iPhone is running iOS 8.2 (this iPhone cannot be updated ...
0
votes
0answers
31 views

time machine refuses to backup to time capsule

I'm trying to backup my hard drive to the time capsule, but it gives me the following error: Time Machine couldn’t complete the backup to “aaragon's Time Capsule”. The backup disk is not available. ...
0
votes
1answer
19 views

ITunes backups - how's the UID generated?

I'm struggling with an issue with an encrypted backup (see Apple Backup encrypted format specs? I need to decrypt part of a backup (for which I have the key) that iTunes won't restore and How to ...
0
votes
1answer
40 views

Where is Rsync's default temp directory?

I'm using rsync to backup files to an external hard drive; my boot disk is pretty full. Rsync keeps failing due to not enough disk space to build the temporary file list, and unfortunately doesn't ...
1
vote
0answers
41 views

Apple Backup encrypted format specs? I need to decrypt part of a backup (for which I have the key) that iTunes won't restore

An odd one here: Encrypted iTunes backup backup completed successfully Key stored in the Keychain (since the first backup of this device a long while ago) Also stored in PasswordSafe and both ...
2
votes
0answers
25 views

How to verify that an iTunes backup is valid?

Is there a way to verify that a backup of an iPhone is valid (other than wiping the device and attempting to restore it :))? I've had a recent catastrophic incident involving an iTunes encrypted ...
2
votes
0answers
20 views

Time Machine backup to run my MacBook on another

My MacBook is in the shop for repair. I have my Mom's MacBook, but the hard drive has failed. I'm wondering if I can use the time machine backup of my computer via USB to basically run my hard drive ...
1
vote
1answer
1k views

Is it possible to do a factory reset of iPhone 5 and keep iOS 6?

I have an iPhone 5 that is currently running iOS 6. I do not want to update the phone to iOS 8, but would like to back up the phone's texts, reset the phone, and restore the texts onto the phone. I ...
2
votes
3answers
4k views

Do I have to restore my Mac if I've forgotten the admin password?

I've got an external hard drive which I've hooked up to time machine, I have multiple Mac's but the one in question I am unable to remember the administrator password, which is a pain when trying to ...
-1
votes
1answer
752 views

Downgrading from iOS 9 to 8.3 with 9 backup

So I upgraded to the iOS 9 beta and it didn't take much time for me to decide I wanted 8.3 back. Nothing was really wrong, its just that there are a lot of major and minor glitches that I just ...
1
vote
2answers
88 views

Can I keep 1 specific backup on an external hard drive as it fills up and deletes older backups? [duplicate]

I've just moved 262GB of photos to a new external hard drive (1 TB), freeing up my MacBook Pro, 1 year old, which was dangerously low on space. I first backed them up on an existing external hard ...
1
vote
1answer
10k views

How to download all photos and videos stored in iCloud?

I'm a mac user. Latest yosemite and itunes installed on my mac. Want to download all data from iCloud photo library and to disable auto upload future. Is there any way to download all photos and ...
0
votes
0answers
184 views

My iPhone won't back up at all

I have just upgraded my phone and I need to ensure everything transfers accurately. However my iPhone is not allowing me to back up. Not on iTunes or iCloud. I have tried plugging it into my mac to ...
1
vote
2answers
48 views

Force Mac to backup photos to iCloud

I have recently enabled my Mac to backup photos from Photos.app to iCloud. When I go to iCloud > Manage > Photos it says that there is 25MB of data in iCloud, however when I go to ~/Pictures and I ...
4
votes
5answers
4k views

Western Digital external hard drive is constantly ejected

I have a 1TB Western Digital external hard drive that I use for Time Machine backups, and recently my iMac has started to randomly eject the hard drive, preventing backups. It tends to happen while ...