Preserving copies of data which enable recovery from a data loss event.

learn more… | top users | synonyms

1
vote
0answers
6 views

iTunes could not back up the iPhone because the backup could not be saved on the computer. Please Disconnect and reconnect Iphone and try again

Hi I'm Running Yosemite on Macbook 5,1 Late 2008 2.0GHz with SSD for apps and HDD for data. I'm Trying to back-up my iPhone on the computer but i'm not able. I tried restarting both computer and ...
0
votes
1answer
722 views

iTunes won't back up bc it's corrupt or incompatible

I can't back up my iPhone to iTunes and haven't been able to for almost a year. I updated my phone, I've reinstalled iTunes, |I've deleted the backups existing in the preferences. Any forum I've ...
0
votes
2answers
371 views

Recovering lost photos on iPhone 5s after restoring from iTunes backup

I used to have an iPhone 4s and all the data from there is synced in my iTunes in my Mac. I just got an iPhone 5s yesterday and decided then to plug it to my iTunes. There was a welcome message and 2 ...
1
vote
1answer
17 views

Retrieve Passcode from iphone backup files

This is the scenario in front of me. An iPhone 4s is available with enter passcode. I have its backup taken from iTunes. I have extracted all the files (*.plist, *.db, *.sqlite, etc.) from those ...
0
votes
2answers
9k views

iCloud backup won't complete

I'm setting up my parents' iPad (Retina, 3rd gen, iOS 8) and trying to enable iCloud backup. We've purchased enough iCloud storage space to back up everything, and I use iCloud backup on all my ...
0
votes
0answers
28 views

Restoring data from both an iCloud and iTunes backup

I backup my iPhone to iTunes manually about once a week, and backup to iCloud automatically every night, when I charge my iPhone. If I want to restore from an iTunes backup, then I just connect my ...
0
votes
0answers
16 views

Selective ringtone restore from older backup

I recently got iPhone 5S and was able to restore data from iCloud back up. However, my iTunes backup was more recent, and When I did sync from iTunes, I got the latest data too. So all good. But, my ...
8
votes
5answers
75k views

iPhone 5 stuck on “your iPhone is being restored”

I got an iPhone 5 and restored it from the iCloud backup of my iPhone 4. Now when I look at the iCloud backup settings for the iPhone 5, it says "Backup options will be available when your iPhone is ...
3
votes
6answers
8k views

Time Machine stuck on “Preparing Backup”

I have a MacBook Pro from 2009. It came with OS X 10.6 (Snow Leopard) but I upgraded to 10.8 (Mountain Lion). A few days ago, I tried to backup my files on an external hard drive, like I have ...
1
vote
1answer
28 views

I removed Macintosh HD from backup disk how do I set it back?

I used 2 backup disks , Macintosh HD and Seagate . My macintosh was unable to perform a backup due to lack of space while my Seagate is unable to perform a backup until the first backup is complete. ...
1
vote
0answers
18 views

use cable box external drive for time machine backups

I have a cable box that has usb ports. I plugged in an external hdd to one of the usb ports and I can access it from my mac book pro (yosemite) using ftp. I would like to use this drive for my time ...
0
votes
0answers
10 views

apple restoring photos problem

recently i've bought iphone 6 plus and have been taken photos using the new phone for a few days. then, when i use icloud and restore from backup (from my previous iphone 4) the photos in my iphone 6 ...
1
vote
1answer
764 views

Retrieve data from individual app after iOS 7 update?

This what I did: Installed various apps onto my iPad (before the iOS 7 update was released) using another Apple ID. Used the apps, so they had data in them that I would really like back. Backed up ...
6
votes
1answer
173 views

Is it possible to “restore” an itunes iphone backup to an ipad?

Is it possible to "restore" an iphone backup to an ipad, or an ipod touch? Obviously there are iphone specific apps etc. but can you get most of your data (like passwords f.ex.) into an ipad/ipod ...
0
votes
2answers
14k views

Apps disappeared after unlocking, backup and restore of my iPhone

I unlocked my iPhone yesterday and backed up and restored my data using iTunes, however my apps did not come back onto my phone when I restored from backup. How do I find them on my computer in my ...
0
votes
0answers
26 views

Backing up a NAS (In my case a Drobo b800fs)

TL;DR: We have a NAS that I'm trying to back up. I want to use a Yosemite server to back up one network share to another, with nice indexed incremental backups providing point in time recovery. The ...
0
votes
1answer
6k views

Having trouble restoring backup of my iPhone

I'd been having a few issues with my iPhone 4 (one of the main being that apps wouldn't open and turning it off and on again to remedy this resulted in me losing all of my contacts in my address ...
0
votes
0answers
32 views

How to restore previous iPhone backups (not the latest one)

I messed up with my contacts a bit on iPhone 5 and then did not do the smartest thing — connected it to the computer and it backed up, erasing all previous contacts from the computer too. However, in ...
0
votes
1answer
48 views

How to back up text messages from iPhone 5S?

What is the most simple way (for a non-techie) to back up my text messages, including the pictures within iMessages?
1
vote
1answer
42 views

Time Machine space

I have a iMac with a hard drive of 1TB. Used 536 GB. It has an external hard drive of 1TB with Time Machine and the normal copies. The computer had a problem that did not afected the hard drive and ...
1
vote
1answer
18 views

Backup of a Debian machine to an Apple Time Capsule

I have two Macs, backed up on a 3TB Apple Time Capsule. But I also have a Debian machine on the same local network, and I would like to back it up (at least one of its hard disks) on the same Apple ...
0
votes
0answers
36 views

What to do when I cannot boot the Recovery partition?

tl;dr When I hold alt during boot, and select the Recovery partition, the computer displays the bright grey screen with an Apple logo, and a spinning work indicator. But after a few hours nothing has ...
3
votes
2answers
41 views

Created a symlink but Finder shows it as an Alias

When I try to backup my iPhone, iTunes gives me an error, saying that it cannot make a Backup because the backup is damaged or not compatible. To move the backup folder I have followed the steps as ...
3
votes
2answers
48 views

Trying to get a Symlink but it turns to be an Alias

I'm trying to move my Backup folder from the SSD to another internal HD via symlink using this command: ln -s /MacintoshHD/Backup ~/Library/"Application Support"/MobileSync the problem is, when i ...
1
vote
2answers
1k views

Time Machine to NAS, over internet

I have a Synology DiskStation NAS that I use for Time Machine backups on my LAN. I want to be able to back up when I'm away from home. I've tried: Connecting via L2TP VPN running on Synology ...
4
votes
1answer
2k views

How to recover data from iPhone backup files WITHOUT the info.plist, status.plist, manifest.plist, manifest.mbdb, and manifest.mbdx files?

I have iTunes 10.5 and Mac OS X version 10.6.8. I would like to restore my iPhone from backup. iTunes detects all my backups EXCEPT one, which happens to be the backup I want.  I looked in the ...
0
votes
0answers
42 views

Time Machine backup of home directory is missing

2 days (on Sunday) ago I performed clean OS X Yosemite installation over OS X Yosemite that was upgraded from Mavericks previously. I have a time machine backup. So, latest backups in time machine was ...
-1
votes
1answer
15 views

Wont let me backup iPod because not enough storage

My iPod has not been backed up in six weeks. And I need 5 GB to back it up. 5 GB is my max storage. I don't want to have to delete everything i got to back it up. What do I do? Please help.
64
votes
7answers
218k views

How can I manually delete old backups to free space for Time Machine?

I use a Time Capsule for backup and now I want the drive to back up data from an extra Mac. But the drive is filled up with old backups from Mac 1. There simply is not enough space available for the ...
0
votes
2answers
1k views

Issues with Google + Auto Backup, how do I troubleshoot?

I'm trying to set up a Mac to auto sync pictures and videos already available on the Mac with Google+, mostly because they allow an unlimited amount of photos and videos to be uploaded as long as they ...
1
vote
1answer
49 views

Time machine deletes old backups when still >2 TB of 3 TB are free

I get messages that my Time Machine backup volume is full and TM has deleted older backups. But my backup target disk is an external 3 TB HD and Finder reports that over 2 TB of it are free (only some ...
0
votes
2answers
41 views

Sharing iCloud storage between family members

Is there a way to share iCloud storage between family members? I included my wife's iPhone into Family sharing, but I would like to have one storage bucket (20G) that would allow us both backup more ...
1
vote
1answer
23 views

No Applications after Backup recovery

I used to backup my data via Airport Time Capsule and configured my backup, so that no Applications are part of the backup. In case of a broken HDD etc. I would prefer to install only those ...
2
votes
2answers
11k views

Turn off encrypted backup on iPhone that has a profile without removing profiles

I have iPhones that have profiles on them that were password protected profiles and those passwords have been lost. So we need to wipe the iphones and was hoping to to a backup first and then restore ...
3
votes
2answers
7k views

Can I restore from a 16GB backup to an 8GB iPhone

I recently switched to Verizon. My wife's phone was a 16GB AT&T iPhone. Verizon had the 8GB version for free with the contract. Is it possible to restore from the 16GB backup to the new 8GB ...
1
vote
1answer
39 views

Move existing USB Time Machine backup to OS X Server Time Machine

How can I move an exiting OS X (10.10.1) USB Time Machine backup history to an OS X (10.10.1) Server (version 4) Time Machine service?
1
vote
1answer
29 views

If I stay on 7.1.2 firmware, should I backup My Apps to Itunes?

I have an app installed on my device running iOS 7.1.2. Say I delete the app. In a few months I CANNOT download the app without updating to iOS 8. If I "backup the app" using Sync onto Itunes, can I ...
2
votes
3answers
4k views

iPhone backup data overwritten by mistake

I was updating my iPhone to iOS 7 and in the process I took a backup of my phone. After installing iOS 7 on my iPhone, I connected it to iTunes and instead of pressing Restore from backup, I pressed ...
5
votes
5answers
33k views

iCloud has space but iCloud Backup says that I don't have enough to complete a backup

I use 120 MB of iCloud storage space for iCloud Backup of my iPad & iPhone. There is still 4.8 GB free from 5 GB, but I have a notification in iPad's backup window that I'm lacking space to back ...
2
votes
1answer
297 views

Why doesn't iTunes backup every time I charge my iPhone?

I read years ago when they introduced wireless syncing with iTunes, that they would backup my phone every time I would charge my phone wirelessly. I waited years and to this day this still doesn't ...
0
votes
3answers
986 views

Restoring from Backup error - cannot be saved to computer

I have all permissions organized and a single backup in the correct folder. I have 23 GB of space. I have an Iphone 4. I recently synced it and updated to the latest IOS. My contacts were lost, ...
0
votes
1answer
33 views

Time Machine won't backup a folder that was previously excluded

I was troubleshooting my wifes iPhoto library and rebuilt a duplicate library. I didn't want to fill up the 2TB external hard drive used for Time Machine, so I excluded the folder that contained only ...
4
votes
1answer
2k views

iOS 7: iCloud backup fails silently

Like so many other people, I have an iOS 7 device that fails to backup to iCloud. Automatic backups don't occur, and I periodically get the "your iPhone has not been backed up in n weeks" message. ...
1
vote
1answer
786 views

Remove missing pictures in iPhoto

My iPhoto (iLife 11, version 9.1.5) committed sepuku. No fear, I have backups. The backups I restored, instead of having 182GB of poorly taken pictures, ended up taking 276GB. Something failed with ...
3
votes
5answers
8k views

Is there a way to backup Evernote to Dropbox?

I'd like to be able to use a little bit of the space in my Dropbox account to create a backup of Evernote. This way if anything happens to Evernote cloud service I'd still have access to the Dropbox ...
0
votes
0answers
101 views

Can't navigate Time Machine interface (going backwards/forwards in time) since upgrading to Mac OS X Yosemite

Since upgrading to Mac OS X Yosemite, when I open Time Machine on a folder, I can't navigate backwards in time anymore, on any folder. The arrows are grayed out. Usually, this is because Time Machine ...
0
votes
1answer
868 views

How to get Mail files from Mountain Lion Time Machine backup in Mavericks?

I have upgraded my MBP to Mavericks and got the system to how I like etc. Tt has since backed up using Time Machine onto an external HD. Now it slipped my mind that I would like to have my e-mails on ...
1
vote
1answer
45 views

Is it possible to backup iOS devices to an external drive?

I have a new Mac Pro with a small 256GB SSD. I have a larger 2TB drive that I run backups to. My girlfriend has a MacBook Air with a tiny 128GB SSD. Our problem is our iPhones have 50GB of music, ...
0
votes
1answer
43 views

Time Machine Strategy?

I just finished a tough weekend of getting my Mac back. For whatever reason, it would no longer boot. I am running 10.6.8 on a 2010 MacPro. I installed a new copy of the OS, and migrated, then ...
0
votes
1answer
56 views

Time Machine started to backup files, it is still working and data is larger than actual disk data

I cleaned backup disk as it was full and started a clean (empty) Time Machine backup. On a disk of 465Gb my data occupies 321Gb. Time Machine has started backuping files and I found interesting that ...