1
vote
0answers
19 views

Backup iPhone to external drive on Mac

What is the best technique for changing the backup location of one's iPhone to an external drive. It would seem that with small SSD's (256GB) and very large iOS devices (128GB) that Apple would easily ...
1
vote
0answers
7 views

missing contact data after transfer to new phone

Transferred data from iphone 4 to new 5s through icloud. Not all contacts or messages transferred. have been using iphone 5s for couple of weeks now. How do I now transfer all contacts, messages ...
-2
votes
1answer
78 views

How to access husband's iCloud account?

I have been using my husband's Apple ID for my iCloud account. Now I have noticed that my iCloud backup is off and I need to turn it on. I need to access my account since my husband already changed ...
0
votes
1answer
42 views

Unknow email password required after selecting icloud backup

While restoring or setting up iPhone (new or old) and choosing a backup from list of provided backup in my icloud, i am shown to enter a password for kmward@roadrunner.com , which i don't have idea of ...
1
vote
2answers
78 views

Unable to create iCloud-Backup

i wanted to create an icloud backup for my iphone. after i started i lost my wifi connection because i left my house. after i came back i found out, that the backup failed. since then i was not able ...
1
vote
2answers
76 views

How can I manage iCloud Backup?

My iPhone as well as mini iPad give me the statement "this has not been backed up for so many weeks as there isn't enough room in icloud. I am not as savy as I wish. I plug them into my computer and ...
3
votes
1answer
218 views

iOS 7: iCloud backup fails silently

Like so many other people, I have an iOS 7 device that fails to backup to iCloud. Automatic backups don't occur, and I periodically get the "your iPhone has not been backed up in n weeks" message. ...
0
votes
0answers
40 views

How to backup all files in my iphone? including the operating system files

I want to edit some files in my iphone using ifile/ssh like in this information http://www.ifans.com/forums/threads/how-to-edit-itunes-apps-ipa-files-to-be-installed-on-unsupported-devices.370037/ is ...
0
votes
1answer
535 views

iTunes could not back up the iPhone because the backup could not be saved on the computer

I keep getting the message “iTunes could not backup the iPhone because the backup could not be saved on the computer”. I upgraded my computer, so it’s all brand new, huge hard disc. It runs Win 7 and ...
0
votes
1answer
29 views

Can I restore lost photos fron backup?

I have an iPhone 4,16G. I had a ringtone issue and Apple support did a software reboot. Before starting, a phone backup was done. All apps are back as well as phone contacts. However, all my ...
0
votes
1answer
333 views

iPhone 4 updated and now wants me to restore or setup as new

I just updated my iPhone 4 from ios 4 to ios 7 and it looked as if everything was going fine. I saw things backedup; I saw firmware and software updated, and I saw things restored from backup. When ...
0
votes
0answers
21 views

How can I recover a non-media file deleted from my iPhone?

I recently restored my iPhone but forgot to back up one of my files. It is not a message, photo, contact, song, video, or so. It is just a data file. All of the tools I have found around through ...
1
vote
0answers
28 views

Preset a password for all encrypted backups by policy

I am trying to find a way to protect my Corporate data. Currently this revolves around backing up data. When you backup an apple device it contains any Exchange/Activesync data. When you restore the ...
2
votes
1answer
417 views

Transferring purchases from iPhone to iTunes - Why is it necessary?

When trying to restore my iPhone 5s to 7.0.4 via iTunes I get this message: There are purchased items on the iPhone “X’s iPhone” that have not been transferred to your iTunes library. You should ...
0
votes
1answer
55 views

iTunes Backup - iOS & Settings only - No Apps

Is there a way to backup the iPhone such that none of the apps are included? I can always download the apps from the iTunes App Store after the iPhone is restored. I would like to backup all the ...
0
votes
0answers
177 views

Restoring from icloud vs itunes to new phone, data missing

I have an iphone 4S and am moving to 5S. Normally backup to icloud automatically. I have done full backups on Itunes 11.1.3 on Mac 10.6.8. Neither is a complete backup. E.g. Itunes essentially refers ...
0
votes
3answers
82 views

Is there anything missing in an encrypted iPhone backup?

As far as I understand iOS Security, Oct. 12, an encrypted backup via iTunes also backs up the keychain of the device. While I recognize that some elements might not be restorable onto a different ...
1
vote
2answers
977 views

iPhone/iPad back up to different hard drive?

Is there a way to have iTunes store your iPhone/iPad/iPod back up to a different hard drive on a Mac?
2
votes
1answer
225 views

Upgrade from iPhone 3G 4.2.1 to iPhone 5S 7.0.4

A friend of mine has a good old iPhone 3G (yep, the thing still works :)) and he just bought an iPhone 5S. When he takes a backup of the iPhone 3G in iTunes (iCloud isn't supported in iOS 4) and tries ...
1
vote
2answers
425 views

Exploring the files in a MobileSync backup

I'm trying to find if some movies that I had on my iPhone 5 might be hidden away in a MobileSync backup. The weird part is that iTunes → Preferences → Devices doesn't show a backup for this device in ...
2
votes
2answers
1k views

iPhone backup data overwritten by mistake

I was updating my iPhone to iOS 7 and in the process I took a backup of my phone. After installing iOS 7 on my iPhone, I connected it to iTunes and instead of pressing Restore from backup, I pressed ...
0
votes
0answers
978 views

How to get back all the photos in the camera roll?

I connected my brother's iPhone4 to iTunes to sync movies in my library. Since, his phone has never done any backup and first time connect to iTunes, I'd mistakenly press on something writes ...
0
votes
1answer
169 views

iOS 7 Activation Error (legal)

I was on the iOS 7 beta in it's entirety and updated to the public version via my phone. Last night I got an activation error which is incorrect as I work for a company that builds apps and we even ...
0
votes
0answers
65 views

Making iTunes restore edited iTunes backups

When you enter names in the To field when sending SMS from iPhone, numbers and names you deleted a year ago come up as auto-complete. This is a design blunder and a huge annoyance. I found these ...
1
vote
2answers
3k views

How can I prevent a forced iOS7 upgrade when restoring iPhone 4s from backup

For some reason my iPhone 4s (running on latest iOS 6 and never jailbroken) has crashed and is stuck on a rebooting loop. I tried to restore my iPhone from a backup I made about a week ago. iTunes ...
1
vote
1answer
76 views

Retrieving a file from an iOS backup

So I have recently updated from iOS 6 to 7, but in the process, I did a clean restore. Beforehand though, I have done a backup in iTunes before the update. Something I forgot to grab when doing the ...
1
vote
1answer
2k views

How do I export my iPhone Messages to a PDF file?

Is there any app that will allow you to export your iPhone text messages to a PDF file while keeping all the conversation threads intact?
1
vote
3answers
1k views

iPhone 4S restore from backup 64 GB to 16 GB

I am trying to restore a new 16 GB iPhone from my old 64 GB backup, and am getting the error message that the old backup is too large (for the record, I don't believe it's very much over 16 GB)...the ...
2
votes
1answer
237 views

What contributes to my iPhone iCloud backup size?

Settings lists my phone's iCloud "Backup Size" as 2.2 GB (excluding other phones and general "Documents & Data") though all of its apps turned "on" for backup below don't even approach 0.5 GB when ...
1
vote
0answers
6 views

iCloud backup file access [duplicate]

Can I extract data from my icloud back up to view on pc? I have changed phones but have lots texts etc on new iPhone. Can I view my icloud back up data as I have done texts I would really like to ...
1
vote
2answers
563 views

Can you prevent a remote wipe from iCloud after it has been issued?

I thought I lost my iPhone 4s, so I blocked and told iCloud to erase it the next time it connects. Now that I found it, I know that as soon as it gets internet connection, all my information will be ...
1
vote
0answers
72 views

iTunes backup process programmatically on iphone 5

I am using iTunes 11 and iPhone 5 on Window XP. I want to create iTunes backup process programmatically in my selected location (not in default location). Can you provide any type of suggestion.
3
votes
3answers
3k views

Is there any way to backup and restore your iOS apps *without* re-downloading all of them?

I've got a problem. The first step, as they say, is acceptance. My problem, is apps. I've got over four hundred on my phone, generally. It floats around that count, anyway. I think, perhaps, it comes ...
1
vote
1answer
2k views

What does “Other” represent when looking at iTunes representation of free space on an iDevice?

In the graphical space representation of my iPhone, the Other category takes a pretty big chunk. How can I find out what is in the Other category? If it's text messages from the last 4 years that ...
1
vote
1answer
82 views

Data exchange from old to new iphone

How to transfer apps and its data from one iphone to another through hard disk? Since I am changing my laptop. I want to know whether the backup includes app data also? What i mean is when i restore ...
0
votes
2answers
17k views

where on my pc does itunes store the backup?

I backup my phone to iTunes but need to back up my pc. I can do pictures as I can just copy those from the phone but what about the contacts, texts etc that are backed up to iTunes? where is that ...
0
votes
1answer
154 views

Backup second iPhone to my PC

How can I backup a second iPhone 4S to my PC? Both are backed up in iCloud but only one in iTunes store.
2
votes
0answers
243 views

Why doesn't iTunes backup every time I charge my iPhone?

I read years ago when they introduced wireless syncing with iTunes, that they would backup my phone every time I would charge my phone wirelessly. I waited years and to this day this still doesn't ...
0
votes
2answers
7k views

Apps disappeared after unlocking, backup and restore of my iPhone

I unlocked my iPhone yesterday and backed up and restored my data using iTunes, however my apps did not come back onto my phone when I restored from backup. How do I find them on my computer in my ...
1
vote
2answers
6k views

Turn off encrypted backup on iPhone that has a profile without removing profiles

I have iPhones that have profiles on them that were password protected profiles and those passwords have been lost. So we need to wipe the iphones and was hoping to to a backup first and then restore ...
1
vote
1answer
354 views

How can I see (and delete) app data for apps that aren't installed?

I recently did a "restore" of my iPhone, and loaded data in from a backup (an iTunes backup, not iCloud) So, all my apps were gone- I had to re-download them. So I did, but I noticed that when I did ...
1
vote
1answer
179 views

Iphone 5 backup file

I have just gotten rid of my iPhone 5 but did a full backup of picture and such beforehand because i wasn't fond of the phone. I do not plan on getting another iPhone. Is there a way i can get my ...
0
votes
0answers
1k views

Change iPhone file permissions wihout jailbreak

I want to delete some apps (games) but backup their save game data. Since there's no way to save your saved game data the only way to backup this files is using something like iFunBox and copy both ...
0
votes
0answers
88 views

How to retrive my iphone 3gs backup files in windows 7

I was using iphone 3GS and using Dell windows 7 system. Last week I had cut and pasted (not deleted from my system) my iphone backup files in to my pen drive. I accidently lost my pen drive & ...
5
votes
2answers
10k views

How do I get rid of my encrypted iPhone backups to start from scratch?

Is there a way I can delete all my encrypted iPhone backups for which I forgot the password, so that I can start backing up from fresh? At the moment I'm stuck in this loop (below) which I can't ...
0
votes
1answer
231 views

Wipe iphone, switch carriers, get new carrier-locked iphone, restore?

Let's say I have an AT&T iphone 5. I regularly back it up with itunes. I decide to switch carriers to Verizon. I wipe my iphone, sell it, and get a brand new Verizon iphone 5. Can I simply plug ...
0
votes
1answer
471 views

Accessing archive of iPhone backups?

So I dun goof'd up (tm) while updating a friends iPhone 4 to the latest OS. I obviously started by creating a back up of the device, but I think I messed up and after the device had factory reset due ...
2
votes
4answers
3k views

How to backup iPhone without first deleting all data?

So I bought a new iPhone 5 64GB and I enabled iCloud backup. For a while now it has not been able to backup my iPhone, since the 5GB of iCloud storage quickly ran out. I didn't feel like upgrading my ...
0
votes
0answers
299 views

Why is m y iPhone backup so large?

I've already synced my phone to iPhoto and emptied the camera roll. There is no application data category listed that is more than 100 MB or so, and yet it says that the backup is 4.9 GB. There ...
1
vote
2answers
39k views

Recover iPhone backup manually from iCloud

I had the misfortune of a stolen iPhone 4 a few months ago. In the interim I've decided not to get a new iPhone. I can view my iCloud storage page and see there is a 1GB file there. There are random ...