Preserving copies of data which enable recovery from a data loss event.

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Time Machine says not enough space but there is plenty of space, please help!

I'm not sure what happened but I used to be able to backup to a drive shared with a networked mac mini using OSX server. Now all of a sudden it says there is not enough space. So I reformatted the ...
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2answers
17 views

System logs backup with Time Machine

It seems that Time Machine does not backup system.log in /private/var/log. Anyone know how to force it to do so? Thanks. John Mac OS X 10.9.5/Six core Intel Xeon
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11 views

How can I safely clean up open files left by spotlight on my external hard drive?

Spotlight decided to index my external hard drive that I use for backups without asking my permission. This made it impossible for me to safely eject the external hard drive without potentially ...
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2answers
21 views

How do I export photos from my iPhone 6 to my Western Digital external hard drive for backup copies?

How do I export photos from my iPhone 6 to my Western Digital external hard drive using my Mac? I need to clear up space on my phone already and can't believe how frustrating it is trying to figure ...
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2answers
36 views

How to check which files have been copied to the main hard drive and which ones have not been copied?

I formatted my MacBook main drive some months ago and, in order to not lose data, I created a .dmg image of the hard drive before the formatting procedure and saved it to an external device. Then, ...
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1answer
14 views

Unable to restore apps to new Iphone

I tried to restore my apps to my new iPhone but 2 of the apps failed to be restored. Then I checked the app store and found out that they are no longer available, maybe Apple took them down. Does that ...
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0answers
6 views

iphone 4s cloud backup issue

I have my iphone 4s set up to backup on the cloud and i have paid for extra storage place on the cloud i plug my phone up at night and have it connected to the wifi to backup when i sleep but it ...
0
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1answer
25 views

How do I get my iPhone backups open

I'm trying to extract my old iPhone's backups. I'm using the iPhone Backup Extractor, and it tells me the status of my backup is "complete and encrypted". I don't recall ever encrypting my backup so ...
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12 views

iCloud and backup were wiped out when phone was stolen, any way to restore? [closed]

When I log into my iCloud account I have no files to upload
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11 views

tmutil associatedisk -a has no effect

I used this method often in the past and it always worked well. Now, however, tmutil will not re-associate my external disk. I copied the contents from drive A to drive B. Now I would like to continue ...
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16 views

Western Digital - My Passport Pro 4TB Drive won't stay mounted in JBOD Mode

I have a WD My Passport Pro, currently having issues as I need to encrypt the drive in order to protect the data I am going to store on it. I am aware that this will not be possible with the drives ...
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7 views

Mac backup disc stopping to list/show backups

Since changing to El Capitan, my backup disk often stops showing the complete recent list of backups. Finder will list the last backup in the second folder (named as my computer is, just under the ...
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14 views

iPhone 5C not unlocking, how can I back up to recover data? [closed]

I really need to backup my iPhone 5C but can't because I can't unlock the screen. Please HELP!
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0answers
24 views

Whatsapp Restoring Backup not working :/

Im having some real problems with WhatsApp. I have restored my iPhone from an iCloud backup and now wanted to get my WhatsApp history back, so I choose to restore from iCloud within WhatsApp, it ...
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0answers
10 views

Passport couldn't back up

I have had my passport for a couple of years and yesterday I got a message that it couldn't back up. (see below) Time Machine couldn’t complete the backup to “My Passport”. Unable to complete ...
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20 views

Keep whole Time Machine backup plus incremental Photos backup on external HDD

I have a 320 GB HFS+ external HDD. My MacBook Air only has 128 GB of storage which is why I want Time Machine to back up my Photos to that external drive in order to be able to delete the Photos off ...
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0answers
10 views

Time Machine complains of changed identity of backup volume

I had to reboot my TimeCapsule, since it was non-responsive. After the reboot, everything seemed to work fine. Except for TimeMachine on my iMac. It complains about a changed identity of the backup ...
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23 views

Remove hidden iCloud folder from Time Machine backups

Problem: Inspecting my Time Machine backups using BackupLoupe, I found that a hidden folder in iCloud drive is taking up a lot of my backup space. I don't want to backup this specific hidden folder, ...
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9 views

Will a Time Machine backup drive still be recognized as such if I add a USB hub between it and my Airport Extreme?

When I first set up my Time Machine backup, I did the initial backup by connecting the USB backup drive directly to my Mac. To my dismay, I discovered that I couldn't then unplug it and then move it ...
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1answer
56 views

How should I copy OS X server environment to another machine for update?

I have a server running Server.app (3.2.2) on Mac OS X 10.9.5. It hosts File Sharing, Mail, VPN, Websites, DHCP, DNS, and Open Directory etc. It also hosts phpBB3 bulletin boards. Because the OX ...
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1answer
23 views

iPad 2 Broken Screen!

I dropped my iPad 2 and the LCD broke so I can't see what's happening. Is there a way I can see my iPad screen on my computer so I can make a backup of the files in specific apps. I know that you can ...
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18 views

How to regularly and incrementally backup photo streams?

I have a bunch of photo streams that I share with my wife. I am already using iCloud photos but we would like to backup certain streams regularly to some external media, like SD-cards or hard disks. ...
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1answer
154 views

Make Time Machine-like backups of Photos onto external drive

I don't need to backup my whole disk but I want to backup my Photos once a month. From what I've read, Time Machine seems to work amazingly well so I was hoping for a similar solution for Photos. I ...
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28 views

Interpretation of com.apple.MobileBackup.plist file

I am looking for some explanations about the file com.apple.mobilebackup.plist that can be found inside iPhone backups. It seems to be related to the backup process but the data I see inside does not ...
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1answer
43 views

Where are iTunes music files located, if they are not in Music/iTunes/iTunes Media?

I recently rented a MacBook Pro because I needed to take mine in for a hardware recall. Before giving mine up, I transferred the folder ~/Music/iTunes and the file ...
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1answer
23 views

Use Automator for saving file on NAS, what happen if NAS is not accessible?

I'm still new with OS X and have learned how to use Automator for zipping a folder in one file, named with date, on my Hard Disk. I saved the set of actions as an app. I'm planning to use Calendar to ...
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4answers
330 views

Using rsync to backup

I currently back up the contents of an external hard drive A by (1) deleting everything in the destination external hard drive B and (2) copying everything from A to B (in Finder). The external hard ...
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1answer
176 views

I can't enable iCloud backup on my phone

My iCloud backup is currently off. So I go into Settings/iCloud/Backup and switch the iCloud backup slider to on. It comes up with warning stating that the phone will no longer back up to my ...
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1answer
27 views

How to move iMovie projects from iPhone to a computer for storage?

I have a bunch of iMovie projects on my iPhone and they take up quite a bit of space. I'd like to move them to my Windows PC and then get back to them later. In iTunes I tried going to ...
0
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1answer
17 views

Can one exchange SSD's in a single MBP for doing a back-up (delayed) on one of them?

My logic board decided to leave without saying good-bye, MBP Mid 2012. This only serves as a delayed backup. I did however run Time Machine to backup my stuff, unfortunately it was 180 days ago... ...
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1answer
18 views

MacBook turned off during Time Machine initial back up - What do I do?

My external hard disk was partitioned to 3 partitions and one of which (300 GB) was set up with Time Machine. The initial back up started and was 3 hours through (around 65% of 211 GB complete). I ...
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1answer
20 views

How to rollback and override to a specific date within a Time Machine backup

my situation is kind of weird. I've totally crashed my system yesterday after installing bootcamp/windows 8.1 (bad partition format). Fortunately, I have a full backup Time Machine on a Drobo 5D ...
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1answer
34 views

MacBook Pro, iCloud Drive, Time Machine and Time Capsule 2

Can I use Time Machine and Time Capsule 2 to backup not only my MacBook Pro files, apps, etc. but also the files stored on my iCloud Drive for sharing with my other MacBook Pro and others?
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21 views

Is it safe to backup only the Photos.app library, and not the older iPhotos?

Question: Is it safe to take a backup of just the newer Photos.app library, or may it have some crazy dependencies into the older iPhotos library? Background: On my 479 GB HDD, 348 GB is used by ...
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0answers
17 views

iCloud storage differences

I was wondering if anyone could explain to me why does icloud show that I have 4.28GB left out of 5GB when my iphone backup is 2.7GB large ? I deleted the backup and backed up again and it's the ...
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2answers
43 views

How do I backup and external hard drive (iPhoto Library) to another external hard drive?

My iPhoto Library is on an external hard drive. I want to copy it to another hard drive as a back up. It looks like Time Machine only backups the internal hard drive and selected externals. I don't ...
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1answer
79 views

iTunes is not showing device backups - can't restore backup

In iTunes (12.3 on Windows), clicking Edit > Preferences... > Device tab shows an empty list of backups even though there should be a bunch of them. I needed to get my phone replaced, so I backed ...
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0answers
24 views

iCloud Storage Space Mysteriously Shrinks

Some years ago I started paying for additional iCloud storage. I'm sure they continued to play with the pricing model and so it's no surprise to see in my receipt history that I was charged $40 ...
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1answer
35 views

Can a third party cloud backup app backup all user accounts on my Mac?

I use an app called LiveDrive to backup my Mac running OS X 10.9.5. It provides incremental Cloud backup. My user account is an administrator and it is under this account that the LiveDrive backup ...
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2answers
70 views

OS X Blu-ray support to read / write BD-R discs for data storage

What I'm looking to achieve is to write (and read) data files on BD-R discs for storage / backup / archive purposes, just like one can do with CD and DVD discs. For clarity, I am not interested in ...
0
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1answer
10 views

Time Machine exclusions added via tmutil do not appear in TM “Options” list

I can successfully add Time Machine exclusions using tmutil addexclusion and I can verify exclusions successfully with tmutil isexcluded but if I then open up Time Machine's Preferences and click ...
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0answers
23 views

How can I fix my external HDD?

So, my mac suddenly restarted because of an error. I was downloading some files in my external HDD when it happened. When my macbook started up, I could not open my external HDD, I tried to repair it, ...
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1answer
93 views

How can I safely backup and remove Photos from MacBook (El Capitan)?

Sub question: Can this be done without a great deal of manual nonsense? I have over 100GB of Photos / Videos in my library after a couple years of imports from my iPhone. While I know that most of ...
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1answer
28 views

Time Machine preferences - time estimate wrong, progress bar doesn't show any progress

When I start a backup (or when it is automatically started) I get some estimation about volume (394,2 MB of 2,58 GB) and backup time (e.g., "5 Minutes"). But even after hours this estimation does not ...
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0answers
14 views

Time Machine stopped backing up automatically

I have a Time Capsule as well as an external hard drive that I plug in every now and then to back up my laptop. For a couple of months, Time Machine stopped backing up automatically. I can open the ...
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0answers
11 views

How does itunes know which backup is which?

How does iTunes know which backup belongs to what? My folder for Music iTunes backup only has a date on it. How does it know it is for my kid's ipad and not mine? I thought about renaming the file ...
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33 views

Rsync for backups

I have gotten into the habit of using rsync to do my own backups of an encrypted volume containing my personal info onto an external hard drive. I did not use Time Machine, because I do not own the ...
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1answer
112 views

Time Capsule backup consistently fails

I am running El Capitan (10.11.3 beta) on a 2011 27" iMac. Recently, my Time Machine backups (I have a Time Capsule connected to the computer directly by USB) started to fail. First, I got a message ...
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76 views

Need to backup, but can't press 'Trust Computer' button because of cracked screen

I recently bought an iPhone 6s and wanted to bring my data from my old iPhone 4 to it but I have the following problem. My iPhone 4 has a cracked screen and the sensor is a little messed up. If I try ...
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60 views

Time Machine Backup Failing with Error 11

I've been trying to run a Time Machine backup for the last couple of days (OSX 10.7.5 and Porsche LaCie 2TB); however, it has been constantly failing. Console is producing the following crash messages ...