Preserving copies of data which enable recovery from a data loss event.

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1
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0answers
11 views

0 photos and videos taking up 4GB of iCloud space

I've seen a similar issue from other people but nothing seems to help. I got a new iPhone to replace my old one a couple months ago and haven't been able to back it up. My iCloud storage says it's ...
-1
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0answers
18 views

How to i get off my apple logo screen on my iPhone 6 without restoring and losing my photos?

My iPhone 6 recently ran out of storage and my photos have disappeared,now it won't turn on and gets stuck on the apple logo screen, i have not backed it up and really don't want to lose any of my ...
1
vote
1answer
29 views

How to backup files from black screened iPhone

I dropped my iPhone 6 today; even though there is no noticeable harm on the outside, my phone screen is completely broken. Actually, the phone does not even vibrate when I turn it on. The only reason ...
0
votes
2answers
13 views

Backup iPhone contacts etc to move to new iPhone (no iCloud)

I have three iPhones linked to my AppleID. (Don't ask me why, it began when Apple was not providing family access.) I already have iCloud Contacts, Calendars, etc. on my AppleID made from one of my ...
0
votes
1answer
22 views

iPhone is not backing up to iCloud

My iPhone 6S on IOS 9.3.2 has been set in iTunes so that it automatically backs up to iCloud. However it only backs up if I manually choose to do so from the iPhone. The phone is charged at night ...
0
votes
1answer
10 views

Backup iPhone contacts etc to move to new iPhone

I'm going to replace my iPhone 5c with another new one. What should I do to keep my contacts, events, notes, etc. and then restore it on the new iPhone? Should I just backup my phone with iTunes or ...
0
votes
0answers
4 views

cannot access latest backup after restoring factory settings to enable screen to be fixed

i recently backed up my iphone6 in order to restore factory settings and get the screen fixed. I have the phone back which is working but when I backed up data its from oct 2014, nothing past this ...
0
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0answers
15 views

Does my phone store the data of an app after restore even if it's no longer available in the store?

I restored my phone, but unfortunately an app (Stash/St@sh) is no longer available in the store. Unfortunately I have important data in that app. After I restored the phone and it could not download ...
0
votes
1answer
39 views

Restoring iPhone backup from iTunes taking too long

I got a new iPhone today to replace my broken one and I am trying to restore the backup from iTunes. I had around 50Gb of content in my old phone. The remaining time to finish the backup started in ...
0
votes
1answer
29 views

iCloud backup/restore - how to get the rest of my stuff (photo's)?

I got a new phone yesterday, and restored it from my recent iCloud backup and have all my apps etc... but I haven't got my photos!! How do I get them???
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votes
2answers
36 views

How to create Recovery Partition for new SSD after restore via SuperDuper

I recently installed a new SSD on my old MacBook Pro - replacing the HDD. It's running El Capitan. After installing the new drive, I booted from my SuperDuper clone, formatted the new internal SSD to ...
0
votes
0answers
9 views

OS X backup file revisions

I've been looking around but can't find anything useful. This past week I lost a bunch of work due to a horrible sequence of events using git version control.I'm looking for software that periodically ...
0
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0answers
14 views

Time Machine Backups - Very Slow and inaccurate size

So about 1 1/2 years ago, I bought a WD My Passport for Mac as my Time Machine backup disk and a place to store files. When the drive gets around 5 or so backups, I still have plenty of free space ...
2
votes
0answers
23 views

Slow progress of Time machine backup

I am backing up my hdd with the Time machine. Even small incremental backups take several hours. For an hour or so I am in the state "50.3 MB of 496.3MB", while in Activity Monitor I notice that ...
0
votes
1answer
10 views

Network TimeMachine backup errors - System keychain problem?

I've been using Time Machine to backup my MacBook Pro to my local OS X Server for years, but I recently started getting errors when attempting to backup. When running either an automatic or manual ...
2
votes
3answers
64 views
+100

Unable to find the backed up photos in iCloud

I had an iPad mini which had some valuable photos in the Photos app. I had backed up the device on iCloud using 4.2 GB of my available 5 GB of space. Now that device is dead and is beyond repair. I ...
1
vote
1answer
20 views

Does Time Machine take advantage of two backup disks to backup more fine-grained snapshots?

I use Time Machine with two backup hard discs. Does Time Machine create an identical copy of the data on both disks, or does it back up more fine-grained snapshots to different disks, so that I have ...
0
votes
2answers
16 views

Can I ask Time Machine to backup only some data to a smaller disk?

I have two backup hard discs for Time Machine: 1.5TB, and 1TB. My backup fits in 1.5TB, but Time Machine sometimes complains that it can't backup to the 1TB disk, because the space is not enough. Can ...
0
votes
0answers
13 views

Does iPhone log backup restoration

Does the iPhone log if I take a backup from my iPhone and if yes into which path? If I restore it again it will show the device has been restored? If I use third-party app like PhoneClean to to ...
1
vote
1answer
20 views

Where are Reminders stored on disk?

I did a clean install of El Capitan and would like to retrieve my Reminders from my Time Machine backup. Which files exactly do I need to restore? I have read reminders are stored in ~/Library/...
3
votes
1answer
263 views

Can one restore a Time Machine backup to a new computer?

I am currently backing up my MacBook Pro late 2013 to a Time Machine. If something happens to my Mac (I can't use it anymore), can I retrieve my files and data onto another Mac? Thanks.
0
votes
1answer
20 views

How to restore no longer available app from iCloud Backup

I had to restore my iPhone from iCloud backup. Unfortunately some of my apps are stuck on "Waiting.." stage. One of them is very important for me, it's Stash (http://hedonicsoftware.com/stash.html). ...
1
vote
3answers
49 views

Besides iCloud or a sync cable, how can i back up my files?

I've got an iPhone 5 running iOS8. It can't use a sync cable, because it came broken when I bought it used in January 2015 (no returns accepted, and no resale value if it's broken, so I just kept it, ...
1
vote
1answer
43 views

iCloud backup restore from iOS 8.4 to iOS 9.3 possible?

I’m sending a relative my old iPhone 5s running iOS 9.3.2 because her beloved iPhone 5c has finally given up the ghost. Her iPhone is running iOS 8.4.1. Ordinarily I’d advise her to upgrade to iOS 9.3....
0
votes
0answers
21 views

Is it possible to use iOS automatic backups and stay within iCloud free tier?

I want to use automatic iCloud backups on my iPhone, however I run out of space on iCloud every fews weeks, until I purge my existing backups. I have very few photos and videos and the majority of my ...
0
votes
0answers
21 views

iCloud backup miscalculations

I'm using an iPad mini 2 with the latest version of iOS (9.3.2). For several months I have not been able to back up to iCloud because I supposedly don't have enough space available. This seems to be ...
1
vote
0answers
24 views

Can't send SMS to a number before they SMS me!

My iPhone 5c won't send SMS. The weird thing is the problem is fixed for a specific contact when they send me an SMS. Once they have sent an SMS to me, it's like the connection to them is 'unblocked' ...
0
votes
0answers
15 views

Copy latest TM folder to server

I would like to copy my latest TM folder to a server. Copying 2016-07-05-110333 would be fine, right? Would this be enough to recover my entire mac?
1
vote
0answers
16 views

How much space for Macintosh HD backup?

I'm thinking about having a 250 GB pen drive for Macintosh HD backup. Would this be enough according to this chart? Seems I'm using just 150 GB but Apps storage says is using 315 GB.
0
votes
2answers
47 views

What happens after an iPhone has its data auto-erased?

On the "Touch ID & Passcode", there's the option "Erase Data", which says Erase all data on this iPhone after 10 failed passcode attempts. Data protection is enabled. Is it possible to ...
0
votes
0answers
12 views

How to preseve FileVault after restoring from time machine backup

Last time I restored the main partition from time machine backup, the main partition previously encrypted with FileVault 2 no longer has it enabled. I have to reenable the FileVault, resulting in a ...
0
votes
1answer
18 views

iCloud storage and backups

My icloud account kept telling me it was nearly full. I had only 1 back up listed on my iphone (i don't have a mac etc) and the same on the dashboard on my laptop. I deleted the 4.9gb backup (nothing ...
0
votes
0answers
20 views

Find app or songs purchased with another account

When I restore a backup to my iPhone or iPad I get asked to insert the password not only for my apple ID, but also for another account I own and for my sister's account (for which I don't know the ...
1
vote
1answer
38 views

Time Machine backup time

Time machine keeps daily snapshot for past month and hourly for the last 24 hours. My question - I am only seeing backups at the rate of anywhere from 3-6 per day. Looking at the TM folder I see ...
3
votes
1answer
74 views

How can I delete Time Machine backups, moved into trash?

I was going to delete the Time Machine backups. I made a mistake and instead of deleting them using Time Machine, I just moved the Backups.backupdb folder to the trash. Now, if I try to empty the ...
1
vote
1answer
23 views

How do I backup mails with Mail?

Due to a new job, I am about to shut down an old email address. Of course, I want to save the old emails so that I can access them if I need to. I want to save them on my Time Capsule so that they do ...
0
votes
0answers
17 views

iPhone 6s set up but won't back up?

I've already setup my iPhone 6+, however I have just received a replacement 6s as the lock button is faulty. Whenever I connect to iTunes it says welcome to your new iPhone, and prompts me to set it ...
0
votes
0answers
11 views

Can I backup Photos in an exFAT partition?

Searching this question on the web one can find many sources affirming it shouldn't be done and some saying it's okay. I wanted a technical explanation of the reasons Photos libraries shouldn't (or ...
1
vote
2answers
57 views

iCloud storage reporting backups that do not exists

I disabled iCloud backups on all my devices, but the storage report still claims I have 2gb of backups stored. I've gone into the iCloud preferences and double checked that no backups exists. How can ...
0
votes
1answer
25 views

Using iCloud Storage to backup data

I have some backup HDDs with around 500GB in files. I want to back these files up in the cloud, but I don't want the iCloud folder taking up space in my mac (which has only 256GB). Is it possible to ...
0
votes
1answer
97 views

How to selectively restore save game data from old iphone backup?

Here's the dilemma: My nephew decided to start a new game on GTA vice city which wiped out my hard worked progress. I have the progress in an old backup from a year ago. However, I would like to not ...
0
votes
0answers
49 views

Time Machine External Hard Drive stopped being recognized

So I got a 2015 rMBP last year and also got a WD MyPassport External Hard drive with it for Time Machine backups. It ran perfectly a few times a week until yesterday when I plugged it into my Mac. It ...
0
votes
2answers
57 views

iTunes backup also WhatsApp chats?

a friend of mine has an iPhone 3GS and is swtiching to an iPhone 4S. Now, she's tried to backup all her WhatsApp chats using the WhatsApp backup, but it gets stuck. So I'm thinking whether iTunes ...
0
votes
1answer
44 views

iPhone 6 with iOS 9.3.1 stuck restoring

My phone was replaced yesterday, and I've since been trying to restore it from the backup I made just before it was replaced. I have no greyed out apps, and all my photos are back, but it says I can'...
0
votes
1answer
23 views

Which cryptographic method does iTunes use to encrypt Backups?

I am writing a little cli tool to recover data from iTunes Backups. How does iTunes encrypt its Backups?
-1
votes
1answer
20 views

Changed Time Machine hard drives

Wander if anyone can help. I changed over hard drives to use for my Time Machine backups of my mac and have completed a new backup on my new external hard drive. On the old external drive that i ...
0
votes
1answer
37 views

El Capitan - when is the last iPhone backup?

How do I tell when my last iPhone backup was? In previous versions of iTunes there was a info panel available when selecting my mounted iPhone in the left sidebar this panel showed all kinds of ...
0
votes
0answers
12 views

How to set a folder as an time machine backup?

I updated my MacBook Pro and it now it won't boot. I am using my hard drive in an enclosure and an external hard drive to extract the data from the SSD that's inside the Mac. The HD that's in the ...
0
votes
1answer
54 views

Changing from HDD to SSD with my Airport Time Capsule

I will receive a new SSD very soon (Samsung 850 EVO 500gb). My question is, will it be possible to transfer all my data from my HDD(I have a time machine backup of my computer on the airport time ...
0
votes
2answers
24 views

ios9 updated iPad now wants passcode already tried restore

I recently updated to ios9 and it now wants a passcode. I've tried to restore via DFU mode, however iTunes no longer lets you JUST "restore" - you now have to "Restore & Update" which puts me ...