Preserving copies of data which enable recovery from a data loss event.

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1answer
20 views

How do I backup mails with Mail?

Due to a new job, I am about to shut down an old email address. Of course, I want to save the old emails so that I can access them if I need to. I want to save them on my Time Capsule so that they do ...
0
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0answers
11 views

iPhone 6s set up but won't back up?

I've already setup my iPhone 6+, however I have just received a replacement 6s as the lock button is faulty. Whenever I connect to iTunes it says welcome to your new iPhone, and prompts me to set it ...
0
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0answers
9 views

Can I backup Photos in an exFAT partition?

Searching this question on the web one can find many sources affirming it shouldn't be done and some saying it's okay. I wanted a technical explanation of the reasons Photos libraries shouldn't (or ...
1
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2answers
43 views

iCloud storage reporting backups that do not exists

I disabled iCloud backups on all my devices, but the storage report still claims I have 2gb of backups stored. I've gone into the iCloud preferences and double checked that no backups exists. How can ...
0
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1answer
27 views

Get back data after restore from backup with iTunes [closed]

I am wondering if is any chance to get data back from iPhone 6s after I restore from backup with iTunes.
0
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1answer
21 views

Using iCloud Storage to backup data

I have some backup HDDs with around 500GB in files. I want to back these files up in the cloud, but I don't want the iCloud folder taking up space in my mac (which has only 256GB). Is it possible to ...
0
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1answer
50 views

How to selectively restore save game data from old iphone backup?

Here's the dilemma: My nephew decided to start a new game on GTA vice city which wiped out my hard worked progress. I have the progress in an old backup from a year ago. However, I would like to not ...
0
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1answer
26 views

Time Machine External Hard Drive stopped being recognized

So I got a 2015 rMBP last year and also got a WD MyPassport External Hard drive with it for Time Machine backups. It ran perfectly a few times a week until yesterday when I plugged it into my Mac. It ...
0
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2answers
35 views

iTunes backup also WhatsApp chats?

a friend of mine has an iPhone 3GS and is swtiching to an iPhone 4S. Now, she's tried to backup all her WhatsApp chats using the WhatsApp backup, but it gets stuck. So I'm thinking whether iTunes ...
0
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1answer
26 views

iPhone 6 with iOS 9.3.1 stuck restoring

My phone was replaced yesterday, and I've since been trying to restore it from the backup I made just before it was replaced. I have no greyed out apps, and all my photos are back, but it says I can'...
0
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1answer
21 views

Which cryptographic method does iTunes use to encrypt Backups?

I am writing a little cli tool to recover data from iTunes Backups. How does iTunes encrypt its Backups?
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1answer
15 views

Changed Time Machine hard drives

Wander if anyone can help. I changed over hard drives to use for my Time Machine backups of my mac and have completed a new backup on my new external hard drive. On the old external drive that i ...
0
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1answer
32 views

El Capitan - when is the last iPhone backup?

How do I tell when my last iPhone backup was? In previous versions of iTunes there was a info panel available when selecting my mounted iPhone in the left sidebar this panel showed all kinds of ...
0
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0answers
12 views

How to set a folder as an time machine backup?

I updated my MacBook Pro and it now it won't boot. I am using my hard drive in an enclosure and an external hard drive to extract the data from the SSD that's inside the Mac. The HD that's in the ...
0
votes
1answer
30 views

Changing from HDD to SSD with my Airport Time Capsule

I will receive a new SSD very soon (Samsung 850 EVO 500gb). My question is, will it be possible to transfer all my data from my HDD(I have a time machine backup of my computer on the airport time ...
0
votes
2answers
20 views

ios9 updated iPad now wants passcode already tried restore

I recently updated to ios9 and it now wants a passcode. I've tried to restore via DFU mode, however iTunes no longer lets you JUST "restore" - you now have to "Restore & Update" which puts me ...
0
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1answer
34 views

Enter passcode without touch screen [iTunes]

I have an iPhone 5, which has the screen broken, so I can not type the passcode. After connecting the phone to PC, I wanted/tried to backup the data that is on the phone. But iTunes says that I need ...
0
votes
1answer
24 views

How can I see progress in BackupLoupe?

I'm relieved to discover that BackupLoupe exists, probably for the same reason everyone else is: Time Machine Restores correct system errors but wipe all recent data from your hard drive. BackupLoupe ...
2
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0answers
23 views

Recover backup set up of two external hard drives

My backup set up consists on two external hard drives. They are named HDD1 and HDD2. This kind of set up what originally started by another question: Second HDD backup for OS X External HDD1 is now ...
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votes
1answer
24 views

Can I use Time Machine for multiple different backups?

I have my Macintosh HD 500 Gb who backs up on two external hard drives (both 500 GB), so i have always two backups! But i have an other external hard drive (1TB) with a lot of footage on it which i ...
0
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0answers
14 views

Time Capsule appearing as Shared Drive instead of Device

Background I made some changes on my iMac (27-inch, Mid 2011) recently, including removing a Windows partition. These changes which appear to have caused the machine to lose track of my Time Machine ...
1
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1answer
19 views

Loading photos onto Windows PC with broken iPhone touchscreen

I've cracked my iPhone 5 and the touch screen no longer works. Is there any way I can load my photos onto my laptop without getting the screen fixed? My computer runs the latest Windows and its a ...
-1
votes
0answers
13 views

iphone locked out due to restrictions [duplicate]

I have an iPhone 5, Recently i put a restrictions code for it and i have successfully managed to forget it. While i keep attempting one code at a time, the restrictions that i have set are completing ...
4
votes
1answer
119 views

Moving Time Machine backup between two local disks results in full backup instead of incremental

The Problem After migrating the entirety of a a Backups.backupdb to a new hard drive as recommended by Apple by simply copy-pasting within Finder between two local disks, Time Machine encountered ...
0
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0answers
29 views

iCloud backup size after iPhone migration

I use iCloud backups for long time. When I started out I could easily backup a 128GB iPad Air and a 32 GB iPhone5s to the 5GB of default iCloud storage. I recently switched phone to a 64GB iPhoneSE ...
0
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1answer
50 views

Properly delete and then restore everything in iCloud Photos

Due to what seems to be a very unusual bug, the storage counter for my iCloud account is stuck thinking that I have occupied more Photos storage than I really have. I was briefly in contact with Apple ...
0
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0answers
17 views

Mac Multicast Imaging

So I am trying to come up with a way to be able to image multiple new Macbooks all at once using an image I created using AutoDMG. These Macbooks are wirelessly connected to the network and I want to ...
0
votes
2answers
21 views

Read specific file in Time Capsule from someone else's computer

I recently lost my macbook, and fortunately I have all my backups in a Time Capsule. At the moment I only have an old window PC, and a friend who has a macbook. The question is: how do we recover ...
0
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1answer
25 views

Persistant phantom volume mount points, how to prevent?

Every time I reboot my Mac a mount point for a drive I don't even have connected is recreated in my /Volumes/ dir. I can delete it, but next time I reboot it comes back. How can I find out what is ...
0
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1answer
45 views

Best file system for USB stick for backup purposes

I bought a 128GB stick to back up my MacBook Air (Time Machine). This way I don't need to re-format my external HDD I use for backing up files from my Windows machine. Since I won't be using the stick ...
0
votes
1answer
93 views

copyfile errors and dot files using rsync

I read @SwisherSweet's question of the fastest and safest way to copy massive data from one external drive to another, along with @GrahamMiln's excellent answer. I'm in a similar situation where I ...
0
votes
1answer
22 views

TimeMachine backups on multiple volumes?

My TimeCapsule's file system got damaged and I lost my TimeMachine backups. It it possible to backup to two different volumes, for redundancy?
0
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0answers
17 views

AppData file recovery

My iPhone 5c created a new backup and now I've lost all my messages, including ones from a deceased friend. The AppData folder has 2 previous backups in it, both from earlier times in the day that the ...
0
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1answer
27 views

Can different user accounts have separate Time Machine Backup drives?

If I have two users accounts on one Mac is it possible to automatically use a different Time Machine drive for each user's data?
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0answers
9 views

data not backed up in media player

I use BUZZ Player as my music and video player with about 25 GB of data, but iCloud or iTunes does not back up the data. Therefore, when restoring to a new phone I need to reload manually all the ...
0
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0answers
35 views

“Backup Disk Not Available”, Time Machine can't find Time Capsule any more

I have a 2 TB Time Capsule and it was used by Time Machine for many months. Some days ago the Time Capsule was disconnected from its power supply and today is now connected again. Time Machine ...
0
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0answers
65 views

Time Machine partition won't mount in OSX El Capitan, but mounts in Bootcamp Windows 10

Not sure what happened. Two days ago I just did a Time Machine backup and today the partition won't mount. The external disk is a WD My Passport bought several years ago and total 2 TB. I partitioned ...
0
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0answers
43 views

Move user folder (HDD) back to main drive (SSD)

Since large SSDs were quite expensive a while ago, I've moved my User directory to a 1 TB HDD back then. Now I'm going to upgrade to a 1 TB SSD and am thinking about the best and safest way to move ...
0
votes
1answer
24 views

~/Pictures Bloated Size

I am planning on backing up my pictures When I got to ~/Pictures it shows 168.57GB Size and then two libraries iPhoto and photos as shown below. I thought these were just links so total of all my ...
5
votes
2answers
528 views

Will Time Machine store the same data twice in this situation?

I had 80 GB of movies on my internal HDD. Time Machine backed them up to an external HDD, along with everything else on my drive. I then moved those movies to another external HDD (which is not being ...
0
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0answers
39 views

Transfer the Whatsapp Windows Phone Backup file to Iphone

Is there any way to transfer the backup file from windows phone to Iphone 5S. Iphone whatsapp restore the data from icloud so is there any way to replace that file with the Windows phone whatsapp ...
1
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4answers
80 views

Is there really no way to force Time Machine to do a second, independent backup?

Edit: I originally asked this in terms of forcing TM to do a "full" backup. After getting answers about how every backup is a "full" backup, I realized I asked the wrong question. The problem is that ...
1
vote
1answer
32 views

Are Google services backed up by iCloud?

I saw that on my iPhone under iCloud settings Mail was turned off but under iCloud Drive it's turned on and Google Drive is turned on as well (didn't mess with those settings before). Are my Emails ...
0
votes
2answers
49 views

All my files and pictures got lost or deleted while installing the OS X El Capitan software

All my files and pictures got lost or deleted while installing the OS X El Capitan software! Is there a way to get at least my iPhoto Library back? I have not made a back up before. Thanks for your ...
1
vote
1answer
38 views

Local Backup Solution for iOS

Is there an enterprise solution for backing up iOS devices locally instead of the cloud and also does not use iTunes? The goal is to have pure backup and restore functionality without allowing users ...
0
votes
0answers
35 views

Unable to delete .Mobilebackups.trash folder

I've am trying to delete the .Mobilebackups.trash folder on OS X 10.11.4 (15E65) by following these steps: sudo mv /.MobileBackups.trash ~/Desktop/MobileBackupsTrash dragging MobileBackupsTrash to ...
0
votes
1answer
39 views

Can the cp command be used to restore a hard drive?

My cousin contacted me for tech support because her computer was refusing to boot to the startup drive, and the issue turned out to be a corrupted drive that Disk Utility refused to fix, telling us to ...
3
votes
1answer
73 views

iCloud says that backups are using 3 GB of space, but there are no backups

My iCloud account shows that I have ~3 GB of backups, but when I check on all devices using this account, backups are off and no backups are showing. The storage bar. The backups list... empty!
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0answers
21 views

iOS Alarm app Labels stored in iTunes Backup?

I can't seem to find any iTunes Backup extraction utility that claims to be able to extract data from the pre-installed iTunes Alarm app (specifically the labels that are in each "alarm"), so cannot ...
0
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0answers
20 views

Find a list of recent iCloud backups

I want to see the list of the recent iCloud backups my phone has made. By going into Settings->iCloud->Backups I can see that my most recent backup was at 1:04am, but I would like to see all of my ...