The support arm of Apple, Inc is called AppleCare and the people that work in support, the websites, the genius bar and of course the product sold as Apple Care Protection Plan that all fit under this umbrella tag

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AppleCare on the prizes from the new iPad contest?

This question could technically go on meta, but I think it makes more sense here on AskDifferent proper. So the new iPad contest was awesome. I even won something. Here's the question: When I go to ...
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108 views

AppleCare package and MacBook

It has been a week since I purchased my MacBook, and I don't have any money at the moment to purchase the AppleCare package. Is there any possibility for me to purchase it in 8 months? Will I then ...
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Does AppleCare cover physical wear on MacBook Pros?

I have a Mid-2010 MacBook Pro with AppleCare. I've had a few minor/cosmetic hardware issues: My power cord recently started coming apart. The rubber/plastic coating around the MagSafe end of the ...
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3answers
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What are good warranty coverage options for a pre-owned Mac?

I am really looking at getting a used Mac Pro, and there are a lot of good used machines out there that will meet my needs that are around $1500. I was wondering what options I can get to help cover ...
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Is my MagSafe covered under my MacBook's AppleCare?

I have a white 2010 MacBook, and the outer casing for the wire on the MagSafe power adapter has developed a small split. Is this something that may be covered under my MacBook's AppleCare? Is it ...
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Is it safe to buy a MacBook Pro from some guy on eBay? [closed]

A guy on eBay seems to has a lot of new-in-box machines for sale for much less than you'd pay at the Apple store. In fact he has one with the specs I want. (I'll refrain from linking to him as I ...
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Does Apple have an email address, or must one call or mail them?

Does Apple have a customer service email address? I have checked their site, and I can only find phone numbers and a mailing address.
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Intermittent charge on Macbook Pro

I have a 2010 Macbook Pro with a MagSafe T Power adapter. The power adapter makes a buzzing/hissing/fuzzy noise when it is plugged into the wall. When it is plugged into my mac, my light turns green ...
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What is Apple's serial number flagging procedure?

My iPad was stolen a couple of weeks ago. I filed a police report, used Find My iPhone to locate the iPad, and was subsequently featured on the local news for a story...sadly, none of these routes did ...
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Does TechTool Deluxe still come with AppleCare?

I have always purchased AppleCare with new Macs, and I seem to recall TechTool Deluxe being an important part of the bundle. I bought an iMac at the beginning of the year and neglected to pop in the ...
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How to find closest AppleCare service provider

A friend is considering buying a MacBook pro AppleCare package. She lives on the Canary Islands, and is getting a new MacBook soon. Is there any official information on what kind of AppleCare ...
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Buying AppleCare warranty in a different name than the original buyer's

A friend has the opportunity to get a recently purchased Apple MacBook from a colleague in exchange for some work. It was very recently purchased (< 2 weeks). The receipt is in the original ...
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Alternatives to, or benefits of, AppleCare for a MacBook Pro?

I have a 17" MacBook Pro. I bought it in November 2010, so it is still under the one-year warranty and thus I have the ability to buy AppleCare and extend the warranty. Thing is, I'm having second ...
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Buy AppleCare for MacBook Pro in different country than I bought MacBook

I bought a MacBook Pro 13" in june 2010 in Poland. I want to buy AppleCare Protection, I'm going to Hong Kong where it is 50% cheaper than in Poland. So can I buy it there? Or are there any ...
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What should I do when Apple Support fails to diagnose iPad 3G Failure?

I got an iPad back in June 2010 and it worked wonderfully for about 30 days; full bars for 3G all the time. I loved it. Then one day the 3G just seemed to quit working and Apple says it is "fine." ...
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5answers
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If a buy a mac from another retailer, do I get the same warranty that I would get from Apple?

On this page, it shows that without the Apple Care package, you get 1 year limited warranty, and 90 days of complimentary telephone technical support on a mac. If I buy the mac from another retailer ...
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I think I have bricked my MacBook Pro, what are my options to get it fixed?

I have been having power issues with my MacBook Pro (late 2007?). The power cable had a dodgy connection, and kept cutting out. This destroyed the life of the battery to the point where it would only ...
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AppleCare for iPad

I just picked up an iPad and the sales "specialist" was completely unconvincing for me to get the AppleCare extended warranty. I realize the iPad is fairly new, so not a lot of failures yet, but I am ...