The stores operated by Apple Retail as well as the online, and custom stores for education, business and/or enterprise.

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23 views

Should I need Terms and Conditions to validate my app?

I built a solid application that I want to validate by Apple. As being a social network, Terms and conditions are essential, of course. However, I want to beta test my applications through a few ...
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1answer
19 views

Avoiding being locked out of Apple Store - password

Twice I put in an incorrect password. I did not want to be locked out.. so I stopped trying.. I know that I can set a new one.. BUT I would prefer to keep the one that I have for the time being... If ...
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1answer
22 views

iTunes Connect - Use different bank account in the Agreement, Tax and Banking

I wanted to buy an Apple developer account, I live in Pakistan and my country is not in Apple supported countries. I asked my friend who lives in the United kingdom to buy an account for me and ...
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1answer
11 views

Pending Contract issue in my iTunes

i have one free application on app store, two months before my developer account was expired and recently i have renewed my account.But in iTunes account i am getting pending contract request.Can any ...
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1answer
211 views

Purchased MacBook Pro a day after Yosemite release but got Mavericks instead

I know they probably have stocks to finish, but I waited precisely one day after the presentation of Yosemite (October 16) to order my new Mac hoping it will come with Yosemite preinstalled. Bummer, ...
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0answers
32 views

Turn off the security setting of apple store acount

How can i turn off the security setting of an apple store account so i can sign into it from a foreign country ? Because once i try to sign into it it prevents me and send me a warning Email about ...
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1answer
112 views

How to work around the issue that I can't access some iStore apps of a different country?

My family is spread across the world and I live and work in a different country than my native one. My iPhone and Apple ID are registered to my country of residence. On a few occasions, recently, I ...
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1answer
135 views

Bent my iPhone 6 Plus, what can i do about this? It was purchased second hand

What are some options if I bent my iPhone 6 Plus? I purchased my phone from craigslist so I don't have a receipt. Will Apple even take it back?
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1answer
100 views

In-store iPhone 5 battery replacement?

I have an iPhone 5 that's eligible for Apple's battery replacement program. I haven't actually had any trouble with it, but I suppose I should take advantage of the offer before it expires. There are ...
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1answer
252 views

Stuck at loading spinner after resetting iPhone 4 (iOS 7.1.2)

I'm giving my iPhone 4 (iOS 7.1.2) to someone else, and I wanted to reset it. So I went into Settings -> General -> Reset, and I picked the option to reset all content and settings. However it's been ...
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0answers
222 views

What does a 'reservation' for an iPhone 6 at the online Apple Store mean?

My order for an upgrade-elegible iPhone 6 at the online Apple Store was interrupted by Apple with a "reservation" for a phone, confirmed by an e-mail with a number identifying my reservation and a ...
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2answers
100 views

does anyone know how to login without credit card informations

I have already made my Apple ID through Game center instead of doing it first on the App store. Now I want to download another app so I have to log in my apple ID to app store then when I have logged ...
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0answers
196 views

Print invoice from Apple store not available?

I try to print the invoice of the MBP I bought about one year ago from the apple store. This option is supposed to be available, however it is not there. The Q/A and overview pages keep redirecting me ...
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0answers
27 views

My macbook pro is getting some current while connecting to external monitor

My macbook is getting some current or can be said as vibrating when i connect it to Thunderbolt to VGA adapter to external monitor. and then when i connect macbook to magsafe connector for charging , ...
2
votes
2answers
2k views

apple review process taking long time

I have two apps in queue for review by Apple. I had uploaded two app recently. App 1 >> New App uploaded on 5-Jun-14 App 2 >> Update for app uploaded on 4-Jun-14 (one day before of App ...
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0answers
208 views

Auto update apps on device when syncing in iTunes

I have several devices. After updating apps on the device that I used to purchase apps, I can sync the updates to my iTunes on the Mac using USB cable. All but one device got the apps updated when ...
2
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2answers
398 views

Conditions for repair at Apple Store

Last time I was in an Apple Store, they suggested they could repair the Super Drive on my MacBook Pro (2010) when I next came in. Of course, it is out of warranty, so there will be a charge. But, are ...
2
votes
2answers
3k views

Is it still possible to purchase a license for Mac OS X 10.6 Snow Leopard Server from Apple?

Mac OS X Server 10.6 Snow Leopard Server is no longer for sale at the Apple Store website. Mac OS X Server software licenses were sold as a separate full operating system from Apple until 10.7 Lion, ...
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2answers
107 views

Can you go to an Apple store for a problem with a product you bought in another country?

I got an iPhone in Germany, but I'm in Japan now. The camera has got some issues, and I wonder if I can go to a Japanese apple store with my problem or do I have to wait until I'm visiting ...
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1answer
3k views

Used iPhone 3G 16G - Worth anything?

I currently have a an iPhone 5 64GB I am using and a iPhone 3 16GB I am not using. Planning to upgrade to the iPhone 6 when it comes out later this year. I've heard Apple will give you cash off ...
0
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1answer
58 views

iPad exchange warranty transfer

I bought a 4th-gen iPad in May. Recently the home button has started sticking. I'm going to take it to the Apple Store for an exchange. My question is, will the warranty transfer to the new iPad ...
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0answers
16 views

Splashpage software installed after Apple store support session

Yesterday, I went to an Apple store asking for support to the genius bar and they checked my laptop with a diagnostic tool. Now I've noticed I have an application (splashtop, a remote desktop ...
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8answers
91k views

Battery diagnostic tool at Apple Genius Bars

I have a one-year old iPhone 5 and it's battery performance has dramatically decreased over the last few months. As I could use my iPhone for over 24 hours a year ago, the lifespan has halved by now. ...
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1answer
239 views

Can I apply to student discount just with a school ID

I'm an international student currently in an exchange program in a US school. I do have a student ID card, but that's it. According to your experience, will I be able to get the student discount? ...
2
votes
6answers
38k views

When would the US apple store provide Unlocked iPhone 5S?

The iPhone 5S won't be released where I live until maybe a month or two. I would like to get my hands on one from the US (better prices than UK) but I want it to be unlocked. Apparently only the ...
2
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1answer
93 views

Unsold iPhones & Battery Life

There is a lot unsold iPhones 4s on the Apple Store. According to the "About iPhone Batteries", iPhone's battery should be regularly charged. But in case that the battery is not charge after the ...
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2answers
136 views

Where can you buy Apple earphones?

On the Apple store there are EarPods. And there are In-Ear Headphones. But what if I want to buy the good ol' Earphones? I find these to be the most comfortable of them all. Apple appears to ...
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4answers
4k views

Are replacement iPhone 5's unlocked?

I got a free replacement for my damaged iPhone 5 at my local Apple Store. I watched the clerk take a SIM card out of the old iPhone and pop it into the new one, which surprised me because I thought ...
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1answer
5k views

Scheduling Appointments for iPhone Repair at the Apple Store?

In our IT department we have two iPhones 5 with cracked screens and we need to get them fixed. I've gone to the Apple Store personally for my iPod Touch 4G, and I was required to schedule an ...
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1answer
3k views

Which country in Europe offers Macbook Air 13" with US keyboard (with wide enter)? [closed]

I would like to buy a Macbook Air, but I don't like the small and narrow Enter (return) key, small left Shift and the extra keys that you can buy in Czech stores/eshops that sell Apple products. This ...
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0answers
271 views

Developers from which countries can sell their apps in the Apple store?

I'm a peruvian programmer and I'm interested in selling applications on the Apple Store, but I can't find which countries are accepted to receive payments from the Apple Store, can anyone help me?
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1answer
86 views

I can't access apple.com from my Macbook

For some reason I cannot access apple.com from my MacBook since last week. Was Lion at that time, so I thought updating to Mountain might help, but no luck. Also a full reset and back to original ...
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2answers
261 views

Have Apple ceased selling Mac Pros in the UK?

I thought I'd look into the specs and price of a modern Mac Pro here in the UK, but there's no mention of them on the official Apple website. Stranger still, they're listed where you'd expect them to ...
2
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1answer
66 views

Why is the % saved only displayed for some refurbished products?

I was browsing the listing for the refurbished iMacs and noticed that some of the items explicitly state how much is being saved while others do not. While it is easy to calculate the savings ...
0
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1answer
3k views

Apple in-store configuration options (for a MacBook Air)

Does someone know if the top 13" MB Air model (the one with 256GB SSD and a 1.8 i5 if I remember correctly) is physically sold (in Apple Stores) also with the RAM upgraded to 8 gigs? Or is only it an ...
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1answer
659 views

How to get money back from cancelled apple store order (visa)?

Apple has cancelled my order on the the 5th of March. Today is 12th of March and I still haven't got my money back. What should I do in this case? I'm using visa card.
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2answers
456 views

Apple computers model name identification and getting detailed specs?

I'm about to buy a MacBook Pro Customized Model, its model name and number is MD831/LLA. When I google it, I couldnt find anything from a trusted apple source. Specifications of the model is as ...
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2answers
148 views

Is it possible for a broken iSight cable to prevent a 2009 Macbook Pro from booting?

OK I took a 2009 MBP to the Apple Store/Genius to get looked at as basically it was only getting to the white screen with apple logo. I was pretty sure the hard drive had died, so I left the MBP with ...
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2answers
549 views

Macbook Air 2012 memory upgrade

I've won a 4gb RAM Macbook Air yesterday. I know that the RAM is soldered to the motherboard, so therefore non user upgradeable. I was wondering whether my nearest Apple Store could perform an ...
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1answer
69 views

What did 3rd Party Accessories sell for on Black Friday last year (2011) at the Apple Store? [closed]

Not sure if this was the appropriate place to ask, but it is Apple related so here we go: This is Apple's 2nd year of doing Black Friday sales, does anyone have any information on what 3rd party ...
2
votes
2answers
178 views

Are 17" MacBook Pro for sale by Apple?

I have a 2010 Macbook Pro 17" It does not have a Thunderbolt port. I believe about a year ago Apple released a 17" that had a thunderbolt port. I was thinking about upgrading to a newer 17" model but ...
2
votes
1answer
523 views

Is it possible to purchase hardware using my Apple ID credit?

I know that I can purchase apps, music, movies etc. using the credit that's on my Apple ID. But is it also possible to purchase hardware from the online Apple Store, using that same credit on my Apple ...
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1answer
81 views

How to contact directly Apple about Scams in iPad Apple Store?

How can I contact Apple directly? At what times can I do so?
0
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1answer
63 views

How can I see a list of my reviews in iPad Apple Store?

I want to see a list of my rewiews so I can keep track of apps I have reviewed and perhaps share them to my friends. So, how can I preview my reviews, i.e. the feedback, feature-request and such ...
0
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1answer
352 views

Reviewing Apple Store apps anonymously?

I have tested many apps and I would like to review them in the Apple Store. I use an iPad. I don't want to review apps under the account my credit card is tied to. How can I review apps ...
2
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0answers
94 views

publishing similar apps on apple store [closed]

I am an indiviual developer (I also have a company too). Some of our clients want to publish apps that can support their business. We have created a template app for one of the customers, and for ...
2
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1answer
2k views

How often does Apple.com update their refurbished stock?

How often does Apple.com update their refurbished stock? Is there a schedule, is it based upon product availability, or a combination of the two?
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1answer
1k views

Broken keyboard: Apple store policy?

One of the keys on my keyboard is non-responsive after cleaning it. I want to get the keyboard repaired rather than buy a new one. What is the Apple store policy for keyboard repairs? My iMac is out ...
2
votes
1answer
107 views

Historically, how long does it take for MBP/MBA to reach the refurbished store after release?

From the previous releases of the MacBook Air and MacBook Pro, how long is the gap between the devices being released and appearing on the Apple refurbished website?
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0answers
131 views

Where, in India, can I buy a 2012 Macbook Air? [closed]

I want to buy a 2012 Macbook Air (first timer!) but unfortunately it looks like almost all Apple Shops (resellers) around where I live only have old versions. One of these places even has the balls to ...