Apple ID is Apple's user identification system intended to be a single sign on for users of Apple services, hardware and software.

learn more… | top users | synonyms (1)

2
votes
0answers
131 views

Trouble signing in as admin account after change of Apple ID email address

I had to move to another mail provider therefore I changed my Apple ID. Unfortunately a while ago I've linked my admin account on my MacBook Air with my Apple ID. Now my account is still stuck with ...
1
vote
1answer
67 views

How to avoid iTunes asking for iCloud account?

iTunes always asks me to log into my iCloud account. I do not want to use iCloud. This message to log in drives me crazy, it pops up every five minutes. How can I stop/avoid this, while still using ...
1
vote
1answer
203 views

Refurbished phone prompts me for previous owner's password

I recently received a replacement iPhone 5 from my insurance provider, sealed in Apple refurbished packaging (and they maintain that the device came directly from Apple). After doing a factory ...
1
vote
1answer
253 views

identity.apple.com/pushcert not loading

I'm trying to renew my Apple Push Notification Service certificate per the 30 day notification email I received. The email instructed me to visit http://identity.apple.com/pushcert to renew the ...
0
votes
0answers
61 views

Changing security questions

i have 15$ in my iTunes account and whenever I try to buy something, it says I have to answer security questions, but I do not remember any of them. So when I try to reset my security questions, it ...
1
vote
1answer
332 views

iWork and iLife are not free after reinstall

I recently bought a Macbook Pro 13" Early-2015 from a guy who used it only once and then reinstalled it for selling (already upgraded to the latest El-Capitan). After I set up my Apple ID I couldn't ...
-1
votes
2answers
151 views

iPhone 5 iOS 8.0 - Forgot my apple ID password & cannot restore the password

I received my dad's old iPhone 5. He remembers the password, but he cannot remember his Apple ID's password, nor the security question, nor the password for the email linked to this account. I can ...
0
votes
1answer
422 views

Cannot add a product to My Support Profile: “serial number is associated to another Apple ID”

I am trying to add the iMac I bought in 2011 to "My Support Profile". So I copied the serial number from the "About this Mac" window, but when I entered it, I got this message: I never had another ...
0
votes
1answer
35 views

iPad mini - change ID for App Store

I have 2 email addresses. The App store uses email address 2 and I can't remember the password for that. Anyway I'd rather it used email address 1. I have checked through Settings>iCloud, ...
-1
votes
1answer
128 views

FaceTime- How do I hide that I have my own iCloud ID from my parents when they call?

I don't want my parents knowing I have my own iCloud ID, because they want to know who I'm calling, even though they can check the bill...or no? Idk, I just want them to be able to FaceTime me without ...
0
votes
1answer
290 views

Issue with receiving Apple ID account change notification emails

I was changing the password and recovery key to my Apple ID tonight. Every other time I've done this, I receive a notification email for both password and recovery key changes and then another ...
0
votes
2answers
107 views

Renaming iCloud mail address

Guys I'm kind of hopeless after weeks of searching. My problem is the following: When I created my Apple ID years ago I was young and didn't really understand the way Apple ID worked. I used shared ...
2
votes
1answer
129 views

Reset Apple ID completely

Is it possible to reset the entire data present in your Apple ID. From all the download apps to all the iCloud data and Game Center data too. If yes, how?
1
vote
0answers
91 views

stuck because of 'old' inlog name of apple id

I used to have an ipad2, it 'died' about 12 months ago. Last week I bought a new ipad Air2. Meanwhile in past 12 months the login name of my Apple id was changed. Since changing the e-mail address ...
0
votes
1answer
23 views

Other ID's appearing in my Mac Store account

Just bought a refurbished Mac Mini, with new SSD and fresh instal of Yosemite. After setup, using my existing IOS Apple account details I updated to El Capitan, added Little Snitch and Firefox. All ...
1
vote
2answers
6k views

Update unavailable with this Apple ID?

I recently updated to OS X 10.11, El Capitan. After the update one iPhoto (Version 9.6.1, Released Mar 20, 2015) update from the App Store is not getting installed. It shows: Update unavailable ...
1
vote
1answer
97 views

iTunes: “Your account was changed while you were editing your account information.”

I logged into the iTunes store via Settings on a new iPhone 5s, and it automatically went to the "confirm your payment information" page. I confirmed my method of payment (none), and it came back ...
0
votes
0answers
40 views

Cannot remove associated device from appleid after more than 90 days

I have associated my Macbook to my account at 2 July 2015. Currently is 23 November 2015. As you can see, there is over 100 days between the dates. But possibility to remove is grayed out. Why?
0
votes
1answer
171 views

How to stop my iPhone iMessages syncing to my sons iPod as we share my Apple ID

My son recently updated his iPod and i gave him access to my Apple ID so he can download games via wifi and access shared music - problem is my iMessages are syncing...what can i do to stop that from ...
0
votes
0answers
64 views

iCloud automatically connects with non-existing account

I am running El Capitan on a late 2012 MacBook Pro with 8GB of RAM and a SSHD. The problem with iCloud is that it signs in automatically with an account that I have never had. It asks me to insert ...
0
votes
0answers
61 views

Why can't my wife access the family calendar on her iCloud account?

I know there are similar questions on the site, but they don't answer the question I have exactly: My wife has two separate iCloud accounts. Originally, she did this because she had an existing ...
0
votes
2answers
69 views

Message about Apple ID used in another Mac

I have received this message in the screen: "Your Apple ID is now being used for iMessage and FaceTime on a new Mac." I indeed updated OS in another Mac, which would be an explanation for this ...
1
vote
0answers
155 views

Create a new Apple ID with the same email [closed]

Due to certain reasons and circumstances, I want to create a new AppleID account (lets call it ID2) using my personal primary email (E1), already used in an existing AppleID (ID1). In the end, if ...
0
votes
1answer
104 views

MacBook Pro 2011 keeps booting the OS X Utilities and won't accept our Apple ID

Before the issue became my headache, one of our relatives created a partition on my MBP to keep their files. Yesterday they deleted their partition and there might be important files that was delete ...
0
votes
1answer
326 views

Change MacBook Pro OS X Apple ID ownership [duplicate]

Over a year ago I bought a second hand MacBook Pro on ebay. Unfortunately the original owner did not reinstall the operating system and in fact it came together with Photoshop and Microsoft Office. ...
0
votes
0answers
147 views

Apple ID password reset does not work

I have reset my password five times and I even updated my personal information in Apple ID. Then when I try to log into the App Store it keeps telling me that my ID or password is incorrect. To ...
0
votes
0answers
11 views

Broken company -> broken email account -> broken Apple ID -> no password -> no Iphone [duplicate]

My brother used to work in a company and he got his iPhone 4 from it, this was like 5 years ago. He created an Apple ID, but over the years he forgot his password (as well as the answers to the ...
1
vote
0answers
15 views

Activating iPod that is linked to another Apple ID — previous owner not available [duplicate]

I bought an iPod off of ebay, and went to activate it. However, it was linked to another person's Apple ID and I have no contact with them. The ebay seller does not have the Apple ID either. Is there ...
1
vote
1answer
102 views

Any way to recover photos from a restored iPhone?

I accidentally restored my new iPhone 6+ (iOS 9), which didn't have iCloud enabled, from an old backup (iOS 8), with iCloud. My important photos seem to be gone now. Is there any way to recover ...
0
votes
1answer
255 views

Is there a way that my iMessages can be going to a device that is not signed in to my Apple ID?

I've been made aware that my iMessages have been going to an iPad that I lent to someone a while back. I do not want this particular person to have access to my messages for several reasons. They are ...
0
votes
1answer
32 views

What happens to applications if I sign in with a different account

My brother gave me his iPhone and I downloaded a bunch of non-free apps he purchased. Now I want to create a new account for me and sign in with it. What will happen to non-free applications I have ...
3
votes
0answers
82 views

Unable to create a new Apple ID with previously unused email address [duplicate]

I am trying to create new Apple ID, but when I enter the details it shows me an error saying my email is valid and ok but it's not available even though I didn't use this email before for any Apple ...
4
votes
1answer
394 views

can I have mulitple apple ID's backed up to itunes?

My husband's iphone, my daughter's iphone and my iphone/ipad all have separate apple ID's - so we have 3 apple ID's in our household. I have itunes on my laptop and pack up my ipad and iphone ...
1
vote
1answer
95 views

How do I find out which apple id's are authorized on my computer?

This is an inverse of the 'which computers have I authorized' iTunes is fussing and refused to put some 30 apps back on my phone (mac had a hard disk crash. Restored from backup, but not clear that ...
0
votes
1answer
206 views

Former employee's iPad reset

I was given an iPad owned by a previous employee. How do I reset the iPad to like new conditions. I do not have the password to the Apple ID.
0
votes
0answers
106 views

Really old email address attached to songs on current computer and I cannot authorize them

A really old email address does not show up in iTunes account, but does when I want to play certain songs that are not authorized for this computer. The address is over 10 years old and I do not ...
5
votes
1answer
9k views

iCloud Catch 22 - Cannot sign out of old dead Apple ID on iPads

I have two iPads, both upgraded to IOS 9.02. I can't use iCloud on either pad because I can't change the iCloud Apple ID. Here's why: I changed the Email address of my Apple ID primary account since ...
0
votes
0answers
133 views

How to recover/resurrect my Apple ID?

I had only had my iPod about 6 months (more or less) and used downloaded apps frequently. Therefore, I used my Apple ID very regularly and never had any problems with it until one day. I was ...
2
votes
2answers
658 views

After unlocking apple id and sign in to iTunes I cannot unlock my iPhone

I have got a second hand iPhone (5s) of my friend and it has been restored before and now has hello on the screen. i get his Apple ID and password for that. My friend his self has iPhone 6 with the ...
-2
votes
1answer
949 views

Cannot verify Apple ID

I know you will think I am stupid but when setting up my Apple ID I didn't realize that the underscore was not in between my first and last name. My email address amy_minks@ymail.com, what I put as ...
1
vote
0answers
236 views

Unable to sign in with my Apple ID after updating my iPhone

I got a notification to update the software on my iPhone 4S (A1387), so I updated it. After updating completed, it asked to sign in with your Apple ID. I tried to sign in with my Apple ID, then it ...
2
votes
1answer
23k views

Unable to sign out of iCloud; linked to old email that no longer exists

I just purchased a brand new iPad Mini 4, and did a full restore from my old iPad Mini 1. After doing this, I noticed that it kept asking me for the iCloud login details for my old Apple ID account. ...
0
votes
0answers
32 views

Serious installation issue with OS X Yosemite

I am a new to Apple products, my MacBook Pro was having a very slow process so I formatted the Macintosh HD without making bootable USB. I restarted my Mac and pressed command-r. I opened Disk ...
0
votes
1answer
55 views

How can I identify and uninstall all apps installed by a certain user?

I have a Macbook that was also used by a previous employee of my job. I made the mistake of not reformatting the entire thing when I installed it. Now I have a new Mac app store ID, but the apps ...
1
vote
2answers
6k views

“You can’t sign in at this time” when signing into iCloud

I recently upgraded my fairly new MacBook Pro to OS X 10.11 (El Capitan). I started the Notes app, hoping to see my notes, but they weren't there. I clicked on iCloud in the Settings app and typed my ...
2
votes
1answer
211 views

How can I report spam about my Apple ID

I received a spam email that pretends that I have to validate my Apple ID account information. Our automated system was recently unable to validate your details and therefor we require you to ...
0
votes
0answers
26 views

Reinfecting a new Macbook by signing into an iCloud account that was used on a potentially compromised Macbook

I use iCloud for Find My capabilities and to sync contacts and calendar entries only (no iCloud Drive, Keychain or iPhotos etc) between my Macbook and iPhone. The Apple ID I currently use that's ...
0
votes
0answers
529 views

iPad 4 setup wizard won't let me log in with new Apple ID

I bought a used iPad 4 and am trying to set it up with a new Apple ID. Going through the initial setup, I can connect wifi, create a passcode and select "set up as new iPad" under the apps & data ...
0
votes
0answers
710 views

Activating iPad after factory reset with non-validated Apple ID

Trying to help a friend with an inherited iPad. The non-techie original owner created a Gmail account and a linked Apple ID special for the new iPad. While I can log into the Apple ID using the Gmail ...
1
vote
0answers
101 views

my iphone was stolen, i have an apple id but no cloud back up

my phone was stolen while I was in hospital having my baby, it had a lot of pictures on it of when I was pregnant, I have no other pictures apart from what was on this phone, is there any way possible ...