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iOS administration: Fleet Management / remote setup / remote control **without jailbreak**

I have a fleet of more than 10 iOS devices (iPhones 3GS, 4, 4S, iPad2...) to manage, setup, etc. Often, users are very lost with configuration and usage (device configuration, e-mail, calendar sync, ...
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1answer
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How do I add a user to Print Administrator group but not full administrator?

He unplugged the printer and plugged it back in. OS X (10.6) asked for the print administrator password. I would like to add the user to that group but not the full administrators group. How do I do ...