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I'd like to sync my iPhone's contacts to Outlook. The account is linked, so my email is updating, but it won't sync the contacts.

How do I do it?

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Are the contacts ones that you created on the iPhone and stored in another account, or are they ones that are currently in Outlook that you want to have on your iPhone? If it's the latter, you have this flagged with "exchange-activesync", so I presume that you have this account set up on your iPhone as an Exchange account. If so, in your iPhone settings (Settings -> Mail, Contacts, ... -> your account), check to make sure that you have sync of each of the individual items selected. –  nadyne Aug 23 '13 at 20:34

3 Answers 3

There is an exact guide offered by copytrans (mentioned in the previous answer) which shows how to transfer iphone contacts to Outlook on a PC: http://www.copytrans.net/support/how-to-transfer-iphone-contacts-to-outlook/

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To sync contacts with your computer, choose "Sync Contacts with" within iTunes for Windows, or "Sync Address Book Contacts" on your Mac.

You can sync your contacts with:

Microsoft Outlook 2003, Microsoft Outlook 2007, Microsoft Outlook 2010 (Windows XP, Windows Vista, or Windows 7) Windows Address Book (Windows XP) Windows Contacts (Windows Vista / Windows 7) Address Book (Mac OS X) Microsoft Entourage 2004, Microsoft Entourage 2008, or Microsoft Outlook 2011 for Mac

Note: If using Microsoft Entourage, use Microsoft Entourage 2008 12.1.2 or later if syncing with Mac OS X v10.6 or later. If you would like to sync data on your Mac with Entourage, enable syncing between Entourage and Address Book. Notes:

When syncing contacts, you can choose to sync all of your contacts or only selected groups. The option to sync selected items may not show up until after the first sync. You can select a group of contacts to which all new contacts created on your iOS device will be added.

Additional options for syncing include syncing your contacts with Yahoo or Gmail/Google Mail. You will need to configure it with the user name and password for your Yahoo or Google account.

If you want to import contacts without using iTunes, try using a third party tool to do so. We've used CopyTrans Contacts to do this.

Here is a link to a video showing the process.

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Is there someone I can actually call for more help? –  Katherine Aug 23 '13 at 14:52

It does not matter that you update your account. You can try to disassociate them and create a new outlook account....After that, follow the step to export iPhone contacts to outlook. 1.Connect your iPhone to the computer using the supplied USB cable and launch the iTunes application, if it does not launch automatically. iTunes displays your iPhone on the left panel under "Devices."

2.Click your iPhone on the iTunes panel and click the "Info" tab. Click "Sync contacts with" and select "Outlook."

3.Select "All Contacts" if you want to sync all the contacts from your iPhone to Outlook. If you want to select specific contacts, click "Selected groups" and place a check on the contacts you want to sync to Outlook.

4.Click "Apply" to sync your iPhone contacts to Outlook. Click the "Eject" button on the right panel and disconnect your phone from the computer. Close iTunes.

5.Launch Outlook and click the "Contacts" tab. You should see the imported iPhone contacts.

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