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A little over month ago I received an email from the Russian Apple website, asking me to confirm my email to complete the registration of my Apple ID. I am thinking someone possibly used my email by mistake. I did not click the authentication link. The message stated that if it wasn't me who registered, I shouldn't worry.

However, now I am trying to create an Apple ID but I get the error message:

"Email already in use"

I have never registered for an Apple ID with my email address. Resetting the password through email authentication does not send me any email.

What can I do?

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2 Answers 2

I am thinking someone possibly used my email by mistake. I did not click the authentication link. The message stated that if it wasn't me who registered, I shouldn't worry.

I highly doubt someone else could register with your email, since you stated right afterward you yourself had registered with it.

Try clicking this link then fill out the information required:

https://iforgot.apple.com/iForgot/iForgot.html

enter image description here

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i did not register with it, i said i tried registering just now. that attempt was from over a month ago. and like i said, when i try to reset the password, there are 2 options - by mail and by answering security questions. the email option doesn't work (i do not receive any mail), and the first sec question is about the daste of birth - which is not mine. thanks for your help. –  daniel May 31 '13 at 18:06
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I would contact Apple about this via their Apple ID Support page.

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i spent a while on this page trying to figure out what can i do... looks like they don't provide support in my country :\ thanks. –  daniel Jun 3 '13 at 14:07
    
@daniel Really? Wow, that sucks. Sorry to hear that. Do you have an Apple Store you could visit? –  Ashley Jun 3 '13 at 14:34
    
yeah, some local representative. i might go there and ask them. it's just weird that there's no sort of worldwide general email/chat/web form for that purpose. –  daniel Jun 3 '13 at 15:43
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