Ask Different is a question and answer site for power users of Apple hardware and software. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

When I first set up my iTunes account I used a different email account for my Apple ID than I want to use now. This was years ago and since then the computer has died and I know have a laptop. I tried to get on my iTunes account on the laptop but it won't accept my password anymore.

I've tried reseting it but only changes the password for an account under my current email address, which doesn't even have an iTunes account to it. At this point I'm afraid I may just have to create a new account with my new email address. The only problem with that is that I'll be out the money I had on that account.

How can I get access to my old account back?

share|improve this question
Did you try resetting the password on – patrix May 17 '13 at 4:46
What is wrong with using the original email+password on new computer. – Buscar웃 May 17 '13 at 8:04
It won't accept the original password. When I try to reset it, it changes the password to the new email. – Caleb May 18 '13 at 2:03

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Browse other questions tagged or ask your own question.