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Is there a way I can delete all my encrypted iPhone backups for which I forgot the password, so that I can start backing up from fresh?

At the moment I'm stuck in this loop (below) which I can't seem to exit

enter image description here

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I've edited your question to put more focus on your issue with getting a backup going again at all. Feel free to revert the edit or change it if I got something wrong. – patrix Apr 16 '13 at 4:51

To delete the backups, go to iTunes>Preferences>Devices. All iPhone backups will be listed here. Highlight them, then hit Delete.

But if you're using a Mac, I would first try to see if you can find the password in your Keychain (from

  • Go to the "keychain access " app.
  • Under "Keychains" select "Login"
  • Under "Category" select "Passwords"
  • Scroll down and look for "iPhone Backup"
  • Double click and a window opens
  • Check the box that says "Show Password"
  • A window pops up asking for your OS X account password
  • Type in that password and voila!
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thanks, ive tried going through keychain access, with no luck, i did manage to delete the backups, but when i go back into itunes the above screen is still the same, and locked to encrypt the backup, again needed a pw to unlock it – sam Apr 17 '13 at 11:37

Change your iPhone backup settings and start backing up to iCloud instead. You can do that either via iTunes on your Mac or if the password window is preventing you from doing so do it from your iPhone by navigating to Settings > iCloud > Storage & Backup > iCloud Backup ON.

The next time you connect your iPhone to iTunes, the iTunes backups should be gone along with the message asking for your password.

Once you effectuate a full iOS backup to the iCloud, you can revert back to making backups with iTunes instead.

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Does that delete the iCloud backups? – 1.21 gigawatts Apr 17 '14 at 14:55
Nope, reverting back to iTunes backup does not delete the iCloud backups made. – jDonMas May 9 '14 at 14:52

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