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My cousin has forgotten his passcode for his phone, and is trying to find ways to get his pictures without resetting the phone and losing them.

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This does depend on the iOS version and the Mac version Which it would be a good idea to put up here. I have done this with work colleagues who wanted their images backed up. Plugging into the Mac with the phone locked. But this was on Mac OS 10.6 and iOS 4 and 5. Yesterday I plugged my iPhone iOS7 into a 10.6 build and the Phone told me the Mac was not authorised. I need to unlock the phone to proceed –  markhunte Oct 5 '13 at 8:41

3 Answers 3

Do you have access to the computer that syncs this device? If so, it will allow you to reset the passcode (and/or import the pictures without needing to unlock the iOS device.).

If not, you either have to crack the passcode or enter it properly. As there is a penalty for guessing wrongly (and perhaps a wipe after X incorrect guesses option that could be enabled), it's best to get help from someone who has knowledge of how passcodes (and tools to bypass them) work if the pictures are of value to preserve.

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I've had the same problem, and managed to solve it by opening iTunes, which would automatically try to sync my iPhone with the computer. I had to choose 'trust this computer' on my iPhone. Then I could access my pics on Image Capture.

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Actually just tested this, it seems you can. If you get something like iExplorer (http://www.macroplant.com/iexplorer/) you can hook that up and download your data that way. I just did a quick test and I was able to access my Camera Roll whilst the iPhone was wanting a PIN.

Alternatively, if iCloud sync was enabled on the phone and your cousin has the PhotoStream stuff turned on, you could access those files from something like iPhoto (on OSX) or via the Photo Stream stuff that the iCloud control panel installs on a Windows machine.

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Does that actually work if your Mac isn't already authorized to access your locked iPhone? iTunes can sync with my iPhone while it's locked, but IIRC that was only after I did an initial sync with it unlocked. –  zigg Apr 11 '13 at 18:45
I honestly don't know about that. Don't really have another system that I don't sync with to test that out. –  MultiColour Pixel Apr 11 '13 at 19:08

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