Ask Different is a question and answer site for power users of Apple hardware and software. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

My friend sold me his old iPhone because mine got stolen and he didn't need his any more. However, in order to unlock it so I can use my O2 sim, his network (3mobile) require the original receipt for the handset. He doesn't have it, so they refuse to unlock it. What are my options?

share|improve this question

Three UK will provide unlocking for a device on payment of a fee. The requirement of the sales receipt may be their attempt at a fraud/theft prevention mechanism to make sure that stolen phones cannot be unlocked and reused.

If your friend purchased the device from 3 then he should be able to verify identity with them through payment history, and enable the route to unlocking the device.

When unlocked you will not receive and unlock code like some devices, instead the identity of the phone is passed to the Apple activation servers so then next time the device connects for activation it receives the unlock command.

share|improve this answer

3mobile has no obligation to unlock this device without the receipt (or whatever other terms they stipulate). Your best option is to search on eBay for someone who will unlock a device from 3mobile. You should be able to find a solution for under $10.

share|improve this answer

Have a look: (unlocking)

and (jailbreaking)

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.