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I have an iPod Touch 5th gen and I sent a really long emoji message to my friend and both our iPods froze! Now everytime I try to open it, it goes to the conversation menu, freezes for about 10 seconds, then crashes back to home screen.

I tried:

  • Restart
  • Long Restart
  • Double clicking home and closing all recently used apps
  • Turning off imessage then turning it back on and logging in
  • Going to contacts then clicking to iMessage them

Nothing works.

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5 Answers

Sounds like you are stuck resetting, then restoring your iPod.

  1. Turn off iMessage. The goal is that in the software restore, iMessages won't come back. This is the part that is pretty much up to you. You could leave it on and restore, and hope for the best, or turn it off with hopes that iMessages are cleared.
  2. Backup your device - preferably to iCloud.
  3. Go to Settings.app > General > Reset > Erase All Content and Settings.
    • IMPORTANT: Make sure you have at least one good backup, whether iCloud or iTunes. If you backup for the first time to iCloud just then, it may take awhile. It may take 1-4 hours and maybe more.
  4. After the device has been reset, restore the data (refer to the linked articles above).

The goal is that the iMessages won't be restored. However, it is very possible they will be. If the Messages app continues to freeze your last resort may be to start the device over (reset without restoring). Note: if it comes to that all your app data (game scores and such) will be lost.

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I had the same problem, and found this solution online. Worked for me: {You can press on the contacts app, press a contact, and then press the message button. Then you will be taken into iMessage and you can text again!}

Once in, delete the culprit message and all should be good to go.

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Switch your iPad off,for 10 seconds switch it back on go in to contacts click on any contact and click sen message and it will work and imessage will work again It worked for me and I hope it works for u

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a) This question isn't about an iPad, and b) The asker clearly states he has tried a long restart. – Faiz Saleem Mar 9 at 10:52

I just had the same problem. After seething my iPad and restoring it through icloud I still wouldn't work but what did work was going to a random contact and clicking send message, it opens iMessage right up and I was able to delete my conversation that was causing the problem!

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Resetting* but just wanted to let you know that it's easy to fix

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Welcome to the site. Can you please explain a bit more what you did to fix this issues? Knowing that it is easy to fix is great, but actually knowing the fix would be preferable! – patrix Apr 7 at 6:58

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