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I bought a macbook pro and I'll have to work on a project in Brazil for over 7 months and I would like to know what is going to happen if any problems happens to my mac...

I've checked and brazil has no apple stores...

If anything happens, how am I suposed to proceed? Is my warranty valid outside of the US? I won't have to ship it back will i? (that would be a major setback...)

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Does this answer some or all of your questions? apple.stackexchange.com/questions/30/… –  bmike Jan 23 '13 at 17:14
    
@bmike +1 it does give me some peace of mind but the question "Who should i run to?" is not answred... –  Leonardo Jan 23 '13 at 17:27

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up vote 3 down vote accepted

TL;DR - Yes, the warranty is international, but you may have to pay shipping and wait longer for service if Apple USA can't find a local provider and/or you can't find a local provider for service while in Brasil.


What holds true is an owner always can contact AppleCare for the country in which the Mac was first sold. In this case, a web query or phone call to the US offices of AppleCare are your best options from Brasil unless you can find a local service provider that will honor Apple's US warranty.

Most of the time, Apple providers get paid enough and are happy to get reimbursed directly from Apple and can rapidly determine warranty coverage from your serial number, but that's really up to each local service provider to decide if and when they will do the work to accept a cross-border repair. I can't make a blanket statement that all will say no or yes since it'll be somewhere in the middle most of the time.

Check here for worldwide options - https://locate.apple.com/country and here for options within Brasil - https://locate.apple.com/br/pt/

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