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I have googled and googled and have tried a bunch of different ways to get rid of Silverlight from my mac in order to reinstall an older version in order for Netflix to work again.

I had updated Silverlight to version 5 not knowing that NEtflix would end up throwing a N8109 error. Netflix FixIt recommended uninstalling and reinstalling Silverlight.

Here is what I have tried:

  1. Closed all browsers and dragged silverlight to bin from /library/internet-plugins

  2. Also cleaned out silverlight files from /Library/Receipts and /Library/Application Support

  3. Tried using AppCleaner to find and delete silverlight - Just ended up not being able to find it in any of the categories

  4. Restarted my computer a bunch of times after every uninstall strategy - only in vain

  5. Tried using spotlight and finder to find any traces of silverlight, again to no avail.

Now everytime I try to install the silverlight.pkg (downloaded using the link Netflix provides while trying to play any video) the wizard detects a newer version of Silverlight already present on my HardDisk-Mac HD.

The one thing I consistently noticed was that no matter what approach I took, I always found Silverlight app on my Launchpad which again I couldn't delete straight out.

Anybody been able to break through this wall?

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Have you tried deleting Silverlight.plugin and WPFe.plugin from /Library/Internet Plug-Ins/ as explained here: microsoft.com/getsilverlight/get-started/install/… ? – jaume Jan 23 at 10:54
Yes I have...Like I mentioned in my question, there is absolutely nothing in any of those key locations – user1266515 Jan 23 at 13:08
Please double check that you have deleted: /Library/Internet Plug-Ins/Silverlight.plugin, /Library/Receipts/Silverlight.pkg, /Library/Receipts/Silverlight_W2_MIX.pkg, /Library/Internet Plug-Ins/WPFe.plugin and /Library/Receipts/WPFe.pkg If that's the case, can you open Terminal (Applications>Utilities>Terminal), run sudo installer -dumplog -verbose -pkg /Volumes/Silverlight/Silverlight.pkg -target / and post the output (change the path to your Silverlight.pkg accordingly)? – jaume Jan 23 at 15:45
@jaume Alright here is what I got: Jan 25 21:30:18 Brahmis-Mac.local installer[8946] <Debug>: fileURLForURL = x-disc://Silverlight/Silverlight.pkg Jan 25 21:30:18 Brahmis-Mac.local installer[8946] <Debug>: fileURLForURL = file://localhost/Volumes/Silverlight/Silverlight.pkg installer: Cannot install on volume / because it is disabled. installer: A newer version of this software already exists on this disk. Pretty much the same thing I get when I double click and try installing the package through the Wizard. – user1266515 Jan 26 at 2:32
I'd suggest that you reinstall the newest version. Try running the installer. If that fails you might need to open Terminal and use sudo pkgutil -repair Silverlight. Then uninstall it by following the official Microsoft documentation: microsoft.com/getsilverlight/Get-Started/Install/Default.aspx or, failing that, using AppCleaner. Then install the version provided by Netflix. – jaume Jan 26 at 13:16
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