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I had installed a trial version of Drive Genius. Now I want to delete it.

I go to Applications list, it is not there. I search its name in SpotLight, it is not there either. But it keeps attaching its self to the menu bar at the top.

How can I deinstall Drive Genius?

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1 Answer

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From the Drive Genius 3 User Guide:

To completely remove Drive Genius 3 and its utilities from your hard disk, click on Uninstall from the Drive Genius 3 menu. A prompt will appear to confirm you want to uninstall the application and will require administrator authentication to complete the process:

  • Uninstall: Drive Genius 3 will remove only its support files from the operating system, but will leave the application and registration in its folders for future references.
  • Uninstall All: Drive Genius 3 will remove all its files, including the support files, registration files and move the application to the trash can.

In case you've already deleted parts of the installation, you may need to re-download/install the Demo version first.

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Maybe it's better to contact their support directly then. – patrix Jan 14 at 15:58
Drive Genius can install a background task (they call it Drive Pulse) and you probably still have that installed. Since you have already deleted the App (and it's uninstaller) from /Applications, you will need to either follow their manual removal process or re-install the demo version of the app and then perform the uninstall / removal of the optional system component. Be sure you remove Drive Pulse and then choose Uninstall All. – bmike Jan 14 at 16:09

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