Tell me more ×
Ask Different is a question and answer site for power users of Apple hardware and software. It's 100% free, no registration required.
up vote 1 down vote favorite

I am running iTunes 11 on Mountain Lion, and I am subscribed to several podcasts. All of them work except one: With that one, new episodes are found, but every time I try to download one I get an exclamation point next to the name. If I copy the URL from the episode and paste it into a browser, I can download the file so I don't know why iTunes is failing. Is there a way to see an error message? I looked in Console and did not see anything.

share|improve this question

1 Answer

up vote 0 down vote accepted

Yes, when you are downloading episodes in iTunes 11, this icon shows up:

iTunes downloading icon

Click it and you can open your download progress:

Download progress dialog

If downloading fails, an error message will show up to the right of the status bar with an error code. You can Google this code for info. In my experience, this downloader is very unreliable if you have anything else downloading at the same time, or if you allow simultaneous downloads, although if you allow simultaneous downloads it generally finishes quicker if there are no errors.

share|improve this answer
Thanks for the info. I am getting a 404 which I know is a "page not found" error. I believe the URL is correct, so the mystery deepens... – jalynn2 Jan 6 at 2:55
Maybe iTunes has an old cached version of the RSS feed and the old version has a broken link that has since been corrected. Thus you can download it manually from a browser. Have you tried unsubscribing and resubscribing? – Ben Mordecai Jan 6 at 2:57
Yes, I have deleted the podcast completely and then resubscribed. When I look at the rss.xml, I see 3 references to the url: in the tags link, guid and enclosure. The one in enclosure is not URL encoded and so has spaces within the URL instead of %20. The other two are fine. Do you know which one iTunes uses to do the download? – jalynn2 Jan 6 at 15:18
Can you put the RSS feed on pastebin or mediafire? – Ben Mordecai Jan 6 at 18:33
Here is the feed on paste bin: pastebin.com/WTXHE2rR – jalynn2 Jan 10 at 1:31

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.