Take the 2-minute tour ×
Ask Different is a question and answer site for power users of Apple hardware and software. It's 100% free, no registration required.

When I add new songs to iTunes and Match needs to upload them (on step 3), it restarts back to step 1. So it gets stuck in an infinite loop by reaching step 3, trying to upload but failing, then resetting back to step 1.

How can I fix this? I already tried the simple things like restarting my computer and turning off and on iTunes Match, and deleting and re-adding the songs back to iTunes.

share|improve this question

1 Answer 1

up vote 2 down vote accepted

I encountered this problem, and it turned out that it was due to my ISP's traffic shaping. Uploading my music was saturating my upload bandwidth, and after about 5 minutes of that, my ISP would cut my connection to Apple's servers for a few minutes, causing step 3 to time out and the whole thing to restart.

I fixed the problem by setting up bandwidth throttling on my router while I was uploading my library. Setting it to about 80% of my maximum bandwidth worked well.

share|improve this answer
    
This worked for me as well! –  Emjay Mar 17 '13 at 15:45
    
Yeah so this is the problem. In my particular case, I installed Entonnoir and then limited port 443 to 200 kb/s. This is the port typically used for HTTPS traffic, and for iTunes Match as well it seems. I typically am able to upload at 250 kb/s but that repeats step 3, so 200 kb/s does the trick for me. –  Gary Apr 10 '13 at 6:56

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.