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I just updated my iPad retina (3rd generation) with iOS 6 and now my Apple ID has been replaced with someone else's ID.

iTunes store

And its not jailbroken either. How did someone manage to do that? This is a serious security breach, I think.

I logged out of that Apple ID but how can I be sure that they are not tracking anything and won't be able to purchase through my account?

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Did you perform an over the air upgrade? A wipe and restore from an iCloud backup or was your upgrade accomplished via iTunes or Xcode where there could be local backups on the computer? – bmike♦ Dec 17 '12 at 18:15
@bmike Yes it was an OTA upgrade. Why did you modify the question & screenshot to hide the email of that person, which might help someone in the same situation who come here searching? – Ashfame Dec 17 '12 at 18:36
If it's your email address you are posting - feel free to roll back my edits. Even if you are sure someone has hacked your equipment, this isn't the best forum for that sort of post. It was flagged and I decided the best course of action was to edit it. You are free to re-edit and I'll leave it alone, but it's far more likely to get closed/deleted if someone else's personal email is being listed. – bmike♦ Dec 17 '12 at 19:21
*Re-added this comment here. Where I meant to reply- I had this happen to me when I got a refurbished one due to a swapped out for another one. Even though I updated the phone and pulled a backup up it had the old A.ID for someone else. I think it was because this setting may have been saved before I change them to my details. And the old association stays with the phone for some reason. I cannot remember the full details. But if it was not a brand new device when you got it then I do not think someone has hacked your device – markhunte 22 hours ago – markhunte Apr 1 at 11:40
Makes sense but mine was a brand new one. – Ashfame Apr 1 at 11:51

1 Answer

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I'd suggest deactivating your iTunes account ASAP. You should get in touch with Apple support too.

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I tried contacting their support but they seem unhelpful, telling me instructions of having trouble signing in with my apple id. – Ashfame Dec 17 '12 at 10:38

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